Sr. Business Analyst & Qa Lead Resume
2.00/5 (Submit Your Rating)
San Antonio, TX
EXPERIENCE SUMMARY:
- Sr. Business Analyst focused on Property & Casualty Insurance with 10+ years of experience in IT consulting and property & casualty industries.
- Assisted several US based P&C Carriers in Policy, Billing and Claims systems transformation projects
- Consulting services to P&C Carriers on legacy systems; P&C product suites
- Supported two Confidential - BillingCenter transformation projects, one Confidential - Example Policy transformation project ; several legacy systems based projects
- Insurance domain knowledge - several personal and commercial lines
- Business Analysis - Eliciting, documenting, managing and communicating requirements; Facilitating and leading requirements sessions individually and with peers
- Testing - Test planning and execution
- Team handling - Team of Business Analysts and Quality Analysts
- Soft skills - communication, analytical and presentation
PROFESSIONAL EXPERIENCE:
Confidential, San Antonio, TX
Sr. Business Analyst & QA Lead
Responsibilities:
- Own the following requirements from conception to implementation.
- Adjuster Management - Group Suggestion; Routing Conditions; Adjuster Assignment, Adjuster workload distribution.
- Claims Dispatch - Redesign claims dispatch screen; Dispatcher maintenance; Integration with appraisal system portal
- Own requirements for claims system enhancements like FNOL, Claims Management
- Test planning and team management
- Define Test cases, Test Execution, Defect Management, Retest and Regression test
- UAT support, production support and user .
Confidential
QA Lead
Responsibilities:
- Test planning and team management
- Plan testing and execution strategy for Database health check; transactions; batch jobs; external and internal interfaces; management reports.
- Test Execution and defect management
Confidential, West Trenton, NJ
Business Analyst
Responsibilities:
- Elicit requirements for BillingCenter configuration and integration with Policy and Payment Systems
- Owned the following requirements from conception to implementation
- Direct Bill Payment - Multiple Payment, Move, Reverse, Transfer; Bill Plan, Payment Plan, Payment(Premium) Distribution
- Incoming Payments - Check; Home Banking, EFT integration
- BC - PC Cancellation, rescind and reinstatement
- STOP and POSITIVE files; Automate Returns
- Requirements walk through - business, development and testing teams.
Confidential, Chicago, IL
Business Analyst
Responsibilities:
- Elicit requirements for Confidential Example - Policy Homeowners Insurance Configuration, Report Ordering and Forms Attachment
- Owned following requirements from conception to implementation
- Products, coverage and deductible limits
- Discounts and Surcharges
- Geocode/Distance to Coast; Insurance Bureau Score; Credit; A-PLUS; Inspections; Location; ISO 360 replacement Cost Calculator; ISO fire line
- HO 3000, HO 4000, HO 6000, HO o4 10 and other custom forms
- Requirements walk through - business, development, testing teams
Confidential, Chicago, IL.
Business Analyst
Responsibilities:
- Elicit requirements for BillingCenter Configuration and Integration
- Owned these requirements from conception to implementation
- Bill Plan, Payment Plan, Delinquency Plan, Installment Fee, Reinstatement Fee, Late Fee
- EFT, Home Banking and Lock Box
- Billing Instructions for New Renewal, Issuance, Cancellation, Reinstatement, Rescind
- Cancellations and Reinstatements
- Support middleware development for Legacy and BillingCenter integration
- UAT Support
Confidential, Chicago, IL
Business Analyst
Responsibilities:
- Elicit requirements for AIB-DCD and MRB reporting
- Data Mapping
- Liaise with reporting bureaus
- Elicit requirements for customizing ClaimCenter to suit AIB, MRB requirements
- Testing and UAT support.
Confidential
Business Analyst
Responsibilities:
- Lead the requirements elicitation process from offshore through various methods like interacting with business users, reading the code of the existing system and documents generated by the existing system.
- Create detailed functional specifications and obtain business sign off
- Requirements/ FS walk through to development and testing teams and test case review
Confidential
Business Analyst
Responsibilities:
- Elicitation to implementation - Driver Assignment; Discounts and Surcharges requirements
- Elicitation to implementation - Increasing the number of vehicles from 4-8 requirements
- Elicit requirements from existing system by running business scenarios in the existing system and reading through the VAGEN/Cobol code.
- Create functional specification document and obtain business sign-off.
- Requirements/ FS walk through to business, development and testing teams.
Confidential
Business Analyst
Responsibilities:
- Analyze production issues
- Prepare functional specification and obtain approval from business users
- FS walk through to the development team.
- Create test cases and execute
Confidential
Business Analyst
Responsibilities:
- Confidential knowledge acquisition and transition
- Manage product requirements
- Support pre-sales and sales team - configure system for RFPs/ RFIs/Demos