OBJECTIVE:

IT professional around 8 years of diverse experience in all phases of the Software Development Life Cycle (SDLC) with strong experience and in - depth knowledge ofBusiness Processes, Change management process and Project management in diverse industries.

PROFESSIONAL SUMMARY:

• Business Analyst, Project and Program Coordinator
• Software Development Life Cycle (SDLC)
• Waterfall, UML, Agile Methodology and Agile Scrum, Kanban Methodology
• Business Requirement Gathering and Analysis
• Joint Application Development
• Quality Assurance Life Cycle
• Minute-of-MeetingUse case, Flow Chart, DFD, class, context and sequence diagram
• Business Requirement document(BRD), Product requirement Document(PRD), Functional Specification Document (FSD)
• Process flowcharts and Architectures
• Test Cases, scripts and Scenarios
• Project Charter
• Test Driven Documents
• RACI matrix
• DOU (Document of Understanding) and User Manuals
• Scrum Documents- Product backlog
• Sprint Planning documents
• Business Stories
• Business Analysis and Application package

TECHNICAL SKILLS:

MS Visio, MS Project 2010, Microsoft office suiteLotus note, SharePoint, Team Foundation Server, HP Quality server.

Analysis

Scope Analysis

GAP analysis

Impact analysis

ROI analysis

Testing

Performance Testing

Product Testing

Regression Testing

Functional Testing

User Acceptance Testing

Session Conducted

Joint Application Development (JAD)

Business to Developer doubt clearing session

Requirement Gathering session

Project walkthrough session

Project design session

C, C++, Java, J2EE, JSP, Java Script, HTML, SQL, .Net framework, ASP.net, Mainframe, Siebel.

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Act as a transition Business Analyst of Technology Solutions team from Accenture to Cognizant.
• Participated in playing back every week to client and get sign off of next stage in transition.
• Engage with strategic and planning activities for total Knowledge transition, Job Shadow and Reverse Job Shadow.
• Responsible for coordinating with Client and Offshore team from Onsite.
• Preparing and reviewing understanding documents after each knowledge transition session.
• Perform GAP analysis on existing application and documents and prepare or update documents accordingly.
• Also act as a liaison between User, Business and System partners to provide direction from an enterprise perspective.
• Provide functional design, maintenance requirements, release planning and support for Claims.
• Guide team members during client meeting with customer IT and business team for business clarification on complex and high priority tasks.
• Project delivery tracking for all major tracks of Claim Applications- Incident, Problem Management, Service Request and Application Development from Onsite.
• Participate in Work unit planning/Demand/Release management review activities.
• Status reporting (daily, weekly, monthly).

Confidential, Hartford, CT

Business/System Analyst

Responsibilities:

• Lead the transition as Business Analyst on behalf of Cognizant from Accenture.
• Provide estimation, functional design, maintenance requirements, release planning and support for Commercial Business Insurance applications (Hart Source).
• Work closely with Business in the Maintenance Prioritization process and provide end to end support to the system integration.
• Provide solutions to the real time Production Support issues occurred in the applications based on the service level agreement contract between Cognizant and Confidential .
• Provide tool design, proposals and implementations of process improvements and efficiency enhancements.
• Project delivery tracking for all major tracks of CRM Applications- Incident, Problem Management, Service Request and Application Development from Onsite.
• Participate in Work unit planning/Demand/Release management review activities.
• Oversight on escalated tickets where interfacing teams are involved.
• Status reporting (daily, weekly, monthly, quarterly, annually).
• Attend project stakeholder meetings and co-ordination with Client and Offshore team from Onsite.
• Responsible for coordinating the offshore project team.
• Participate in regular status review meetings with customer.
• Manage client business interaction to define scope of work in Tier1 model, receive sign off and checkpoint meeting to highlight work progress.
• Periodic meetings with project stakeholders and focus on process standardization, propose operational benefit and continuous improvement.
• Guide team members during client meeting with customer IT and business team for business clarification on complex and high priority tasks.

Environment: SDLC- Waterfall, Siebel 7.8,Java, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), SharePoint.

Confidential, Bloomington, IL

Lead Business Analyst/ Program Coordinator

Responsibilities:

• Coordinate with Enterprise Architecture, Program Management, Service Management, Change Adoption, and Portfolio Management teams to:
• Create a CDE deployment strategy and executable deployment plan
• Create and maintain overall CDE deployment timeline
• Understand new work packages and new project activation
• Understand changes to work scope, key milestones and delivery timelines
• Determine order of products (software releases) for deployment
• Work with the appropriate Development Center resources, including, but not limited to, Program Managers, Project Managers, Project Coordinators, and Project Planners on planning activities.
• Work with the other Program Coordinator to ensure that all requirements will meet the deployment dates for each drop.
• Communicate status for deployment and activation activities for each Phase to all impacted parties.
• Collaborate with the BA and coordinator of individual project to define project scope and objectives, identifies required skills and resources for project team.
• Proactively identify deployment Risks, Issues, and Dependencies and escalate appropriately.
• Single point of contact of all Risks and Issues management at program level and prepared Weekly Risks and Issues report and present it in Confidential steering meeting.
• Coordinate and maintain the ICP Planning Roadmap with input from the DC & DCPs.
• Organized and participated in Compatibility Analysis (CA) sessions/JAD Session with Confidential and other Vendors to ensure Confidential application met with Confidential standard.
• Performed Gap Analysis and responsible of weekly GAP report of the processes to identify and validate requirements and distribute to Confidential Steering committee.
• Working with Technical, Business, Solution Architects for their Technical Roadmap and database design and capture with MS Visio and express via power point presentation to present in Confidential steering team including Directors and Sponsors.
• Responsible for defining and review change of project scope, securing acceptance and approval of deliverables from the Project Sponsor and Stakeholders.
• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standard.
• Collaborate with work initiation team to develop documentation such as Use Cases, Business scenarios, Flow Chart.
• Act as a liaison between project sub team to determine requirement for implementing solutions.
• Prioritize of given requirement by MOSCOW analysis.
• Preparing Business Requirement document (BRD), specific agendas, meeting minutes, manage action items.
• Participate in Error Report reviews and make decisions on behalf of business side.
• Participate in Test Cases and Test Driven Documents (TDD) reviews and ensure appropriate business requirements are met.
• Determine required testing environment while working with Infrastructure team and QA/testing team to ensure availability of testing resource.
• Perform Quality Analysis and testing like: User Acceptance testing, performance testing, regression testing, functional testing.
• Working closely with Program Manager to track the pre CA(Compatibility Analysis) tasks, Work Break Down Structure - updates and follow up,
• Involved Vendor onsite footprint, including Confidential and Vendor’s Org Charts, Confidential RACI matrix, DOU (Document of Understanding) between different development centers.

Environment: SDLC, Agile, Agile Scrum, Agile Kanban, Java, Mainframe, Oracle, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), Team Foundation Server 2012, SharePoint, Lotus Note.

Confidential, Bloomington, IL.

Lead Business Analyst

Responsibilities:

• Participate in strategic and planning and designing activities as a subject matter expert on behalf of MFI.
• Have a detailed understanding of strategic architecture and create development roadmap in the planning phase.
• Work with product owners and scrum master to build collaboration and make decisions needed during planning, designing and execution.
• Create Sprint Planning documents for MFI Batch team.
• Review the Project Scope and track the change request by using TFS and Lotus note.
• Serve as a liaison between Systems and Business partners, technical teams and support team from other departments for business related issues.
• Development of business documents (BRD, User stories) by collaborating with business partners, systems partners and development center core teams.
• Collaborate with work initiation team to develop documentation such as Story Writing, Flow Chart, Use Cases, and Architecture Diagram.
• Worked closely with architect team to design databases CFPA.
• Worked with DBA team to design the database and present it in ER diagram.
• Develop complex SQL queries to help the database team to data analysis and data validation.
• Act as a liaison between project sub team for their work status to ensure recommendation aligns with target architecture.
• Communicate team status and issues to team lead and project managers.
• Participate in Error Report reviews and make decisions on behalf of business side.
• Participate in Test Cases and Test Driven Documents (TDD) reviews and ensure appropriate business requirements are met.
• Perform performance testing, product testing and conduct UAT (User Acceptance testing) with other co- business analyst.
• Track the defect using TRAC and Single point of contact using TESTLINK to adding components and ensure the test cases and requirement are matched.

Environment: SDLC- Agile Scrum, Mainframe, Java, SQL, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), Team Foundation Server 2012, SharePoint, Lotus Note.

Confidential

Business System Analyst

Responsibilities:

• Conducted various meetings with clients and documenting those by MOM.
• Worked throughout the SDLC process, which included requirements gathering, specifications, design, analysis and testing via utilizing waterfall and agile methodology.
• Gathered requirements by conducting meetings and brainstorming sessions (JAD) with end users and SME’s and documented them.
• Documented requirements in BRD, FRD, MRD.
• Analyzed and prioritized business requirements by MoSCoW Analysis.
• Performed Gap Analysis of the As-Is and To-Be processes to identify and validate requirements.
• Performed Impact analysis and Root-Cause analysis of any problem throughout the project life cycle.
• Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use Cases, Flow chart, Activity diagrams using MS Visio.
• Developed models that accurately represent the business process and workflows and clearly communicate them to the stakeholders
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Conducted several doubt clearing session for developer to users.
• Worked in Oracle 9i, Java, JSP, HTML as required for deliver the project.
• Reviewed test cases and provided sign off.
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT).
• Communicated team status and issues to team lead and project managers.
• Communicated dependencies, risks and issues to management.
• Responsible for preparing status report and present to clients and project management.
• Designed appropriate curricula and develop materials.
• Conducted several session on domain and product.
• Prepared User Manual.

Environment: SDLC- Waterfall, Agile, Java, JSP, HTML, SQL, MS Visio, MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project), Team Foundation Server, HP Quality center.