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Sr. Business Analyst/business Systems Analyst Resume

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Austin, TX


  • Over 7+ years of experience as a Business Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis.
  • Well versed with various SDLC methodologies such as Waterfall, Rational Unified Process and Agile /Scrum.
  • Industry experience includes Banking & Finance, Mortgage, Health Care and IT industries.
  • Expertise in complete requirements lifecycle including Elicitation, Analysis, Specification and Validation.
  • Expertise in requirement gathering using various methods like JAD / RAD sessions, conducting surveys, interviews etc.
  • Expertise in documenting various Business Analyst deliverables including Business requirement documents (BRD), Functional Requirement document (FRD), Requirement survey document, Traceability Matrix etc.
  • Supervised formulating, executing and consolidating ECM and existing ERP solutions.
  • Collaborated with Project Architect to devise and assess integration tests.
  • In Depthunderstanding of the AS - IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
  • Expertise in documenting both Business and System processes using various UML diagrams.
  • Experience of business process modeling using BPMN 2.0 in Microsoft Visio.
  • Experience with documenting Use Cases including Use Case diagrams.
  • Experience in conducting SWOT analysis.
  • Expertise in documenting requirements in form of User Stories along with detailed confirmations in agile methodology.
  • Expertise in conducting backlog grooming sessions, sprint planning sessions, product demonstrations and sprint retrospective sessions.
  • Experience of working on web based as well as client server applications.
  • Experience in conducting Cost Benefit analysis and Return on Investment (ROI) analysis.
  • Ability to prioritize, focus and deliver as per the expectations, in spite of working on multiple concurrent projects in a very demanding situation.
  • Strong analytical, administration and problem solving skills dedicated to maintaining high quality standards.
  • Have good knowledge of quality models, and Dedicated to maintaining high quality standards and keen attention to details.
  • Excellent communication skills, interpersonal skills and ability to deal effectively in a team environment.


Databases: MS SQL, MS Access, Oracle.

Languages: SQL, J2EE, .NET, JavaScript, C, HTML.

Methodologies: SDLC, ADLC, RUP, UML, CMM.

Testing Tools: Rational Enterprise Suite, Test Director, Quality Center, HP ALM, and JIRA.

Operating Systems: Windows 7, 8, 10, XP.

Project Management: MS Office Suite (03/07/13), MS Project, Share Point.

Change Management: Rational Clear Quest 8.0.

Business Modeling Tools: Rational Rose 7.0, Microsoft Visio 2010, 2013.

Mobile Devices: iPhone, iPad, Android, Windows 8 mobile.


Confidential - Austin TX

Sr. Business Analyst/Business Systems Analyst


  • Worked with Agile methodologies.
  • Involved in interviewing with the end clients and gathering requirements and documenting them in the form of a Business Requirement document and Functional Requirement Document.
  • Development and maintenance of the organization's content and document on intranet, extranet and portals like SharePoint (2003 &2007).
  • Experience in all phases of the Software Development Life Cycle (SDLC) including Design, Development, Testing and Deployment.
  • Conducted JAD sessions for Requirement Analysis, Risk Analysis, Adaptability and feasibility studies with various stakeholders including designers, developers, QA, and management staff.
  • Interviewed Business Area Experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical team.
  • Performed walkthroughs with the development team and QA team and other relevant stakeholders to develop testing strategies and test plans ensuring that the test cases reflect user needs.
  • Worked as a point of contact for projects tokenization.
  • Experience in data mapping, data visualizing and creation of logical data flow for data transformation from source to target
  • Worked in ETL environment involving Informatics/Data Stage and Business Intelligence tools like Cognos, Business Objects. Initiated Requirement gathering, analyzing, validating, and authoring use cases usingUML.
  • Prepared Use Cases, Use Case Scenarios and elaborated those using UML diagrams like Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, Business Process and Data Process Model using MS Visio and Stimulations using iRise.
  • Performed defect tracking and maintained trailing history of bugs using Clear Quest and also in used version control or Configuration Management tools like Clear Case.
  • Created Use Cases and Activity views to extract Business Process Flows and Workflows, thereby helping development and quality assurance in understanding the requirements.
  • Created Business Requirements and converted them into System Requirement Specifications.
  • Used Data Models for variety of purposes, from high-level conceptual models to physical data models.
  • Worked extensively with MS office suite for preparing status reports.
  • Reviewed validated and analyzed the eligibility of data that was put into Excel before it handing into the system.
  • Involved in data mapping and migration of data from legacy systems to Salesforce objects and fields.
  • Used Visio to carry out the business modeling and object modeling effort to develop the business architecture for the application for rapid and controlled Application development.

Environment: User Acceptance Testing (UAT), MS Visio, Rational Unified Process (RUP), JIRA, Microsoft Suite, PowerPoint, Rational Clear Quest, JAVA, XML, SQL, Requisite Pro, MS Visio, Quick Test Pro, SharePoint, HP Quality.

Confidential - Warwick RI

Sr. Business Analyst


  • Liaison between stakeholders: system users, clients and managers, software development team and the QA Team to gather requirements.
  • Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
  • Created documentation associated with message broker flows including: detailed design, technical design, message flow diagrams, system topologies, and test cases
  • Involved in Requirement Scoping and analyzing high priority requirement for implementation.
  • Conducted meetings with Data Architects, Data Modelers and MS SQL Reporters to determine the feasibility of the related data.
  • Successfully conducted numerous Joint Application Development (JAD) Sessions with various stakeholders at different phases of the Software Development Life Cycle (SDLC).
  • Translated business requirements into technical specifications/functional specifications and reviewed various logical and physical design documents and led the analysis, design and testing of an ODS database. Performed GAP Analysis to identify areas of improvement for the business process.
  • Responsible forbusinesssystem analysis of customizing theBPSRisk Management product with involvement through the whole SDLC
  • Developed, compiled and updated the Requirement Traceability Matrix (RTM) during all phases of the Software lifecycle.
  • Worked in ETL environment involving Informatics/Data Stage and Business Intelligence tools like Cognos, Business Objects. Initiated Requirement gathering, analyzing, validating, and authoring use cases usingUML.
  • Document data flows and assisted in development of the Master Data Management (MDM) data models (both conceptual and logical) and design and conduct data profiling.
  • Developed logical and physical data models and created source to target mappings, schema crosswalks, defined ETL processes to load data from source database into the target data warehouse.
  • Involved in Prototyping of the application and Gap Analysis.
  • Prepared User Acceptance Testing (UAT) Protocol from Use Cases encompassing basic and alternate flows. Wrote Test Cases and Procedures for User Acceptance Testing.
  • Execute distribution workflow phase for new and revised documents.
  • Developed several complex stored procedures, functions to publish Games website using HTML templates

Environment: SQL, Test Director, MS Office, MS Visio, Microsoft suite, JIRA, PowerPoint, UML, Rational Rose, Windows XP, HP ALM, TOAD.

Confidential, Tampa, FL

Business Analyst/BSA


  • Prepared scope of the project and developed new business process along with process mapping and user task analysis. I also evaluated documentation analysis and business process analysis to identify the problem with existing system and find out new and advance way to develop business process which was able to make the process more accurate.
  • Garnered information and knowledge on ICD 9-10 and HIPAA 4010/5010 as well as Developed the transaction process more accurate and real time regarding 837 including HIPAA compliance.
  • Involved in verifying EDI 834 raw data from different portals such as fax, websites or email.
  • Congregated requirements from different levels of management, stakeholders, and SMEs through JAD sessions and live meetings.
  • Ensured requirements elicitation, traceability in various phases of SDLC, predominantly development and SIT.
  • Coordinated with various IT teams related to various Facets backend database for Test Data Setup.
  • Provided overall direction and oversight into the IAM (Identity & Access Management) functions across the organization. Responsible for the maintenance of Syndicate loan portfolios within the NA Loans Markets.
  • Incorporated AGILE methodology to establish a business analysis by interacting SMEs and end users.
  • Completed a Business and Technical Requirement Document (BTRD).
  • Developed Use Case documents using MS Visio of As Is and To-be business.
  • Designed and developed business flow and work flow diagrams to develop the software.
  • Created Use case diagrams, Activity, Sequence and Collaboration diagrams using UML.
  • Directly responsible for Extraction, Cleansing, Transformation and Loading of data from multiple feeds and sources into Data Warehouse.
  • Good Exposure to Service Oriented Architecture (SOA) such as Web Services including SOAP and UDDI
  • Used Facets to maintain data about enrollment, billing and healthcare claims management and to store, send and receive HIPPA transactions and facilitate the administration of HIPPA privacy rights.
  • Maintained warehouse metadata, naming standards and warehouse standards for future application development. Created User manuals and provided one-on-one training to end users.
  • Utilized MS Project to maintain a record of recommendations, communications, activities, schedules in order to monitor the progress of project in real time.
  • Participated in walkthroughs with the development team and QA team, to help them understand the requirements and help them formulate the test plans and test scripts on EDI 834 benefit enrollment.
  • Worked with Claims, enrollment, eligibility verification for members and providers, benefits setup, and backend payment cycle in Facets.
  • Presented documentation on key elements of HIPAA compliance to ensure the development teams were on track. Experienced in Black box testing using decision testing and use case testing.
  • Defined Quality Assurance Checklist using Oracle Service Contract.
  • Intensively involved in project testing efforts by doing Integration Testing, Regression Testing and by helping UAT team in User Acceptance Testing.
  • Maintained traceability of requirements through to the testing phase; created and executed test cases; coordinated with testing teams during QA and UAT testing activities.

Environment: Agile, MS Visio, MS Project, UML, Win Runner, MS Office, Microsoft SharePoint.

Confidential, St Louis, MO

Business System Analyst


  • Primary role was to work as a coordinator between the Onshore AGE team and offshore development team.
  • Responsible for supporting the delivery of deliverables associated with Views and IXUNLOADS required for Extracts and DBARS.
  • Worked closely with SMEs and Data Analysts for finalizing the requirements before sending them offshore to the development team.
  • Made sure that the Views matched with the requirements of consuming applications using ETL tool, Data stage, for creating Extracts.
  • Resolved all the queries raised by the offshore team while undergoing the build process.
  • Reviewed deliverables along with the SMEs and Data Analysts and get sign off.
  • Tracked delivery schedule making sure all the deadlines are met.
  • Used TOAD to write SQL queries and review view code delivered by the offshore development team.
  • Made sure that the deliverables match the required standards.
  • Worked closely with the FTP team on the availability of the application files.
  • Compared the view output files with the bull files on the shared server, transferred through FTP.
  • Assisted in performing Unit Testing by performing file comparisons between the view output file and the legacy file. Discussed the differences with the SMEs and work on resolving them.
  • Assisted in data mapping and writing transformation rules.
  • Worked with Clear Case for managing deliverables and documents.
  • Used Clear Quest for logging and managing Issues, Defects and Work Assignments.
  • Also performed activities of a Release Manager by keeping track of all the deployments of views.
  • Worked closely with the Project Manager in resource management.

Environment: Rational Tools, TOAD, Advance Query Tool, Microsoft Visio.

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