SUMMARY

• 6 years of extensive experience in Financial and Telecom industry as Business Analyst and Quality Analyst including business process design and change management.
• Experience in managing process throughout Software Development Life Cycle (SDLC).
• Hands on experience using Waterfall process, SCRUM Methodologies(Agile Software Development) for managing the software development lifecycle
• Expertise in creating UML based Modeling views like Activity, Use Case, Sequence, Data Flow, Business Flow diagrams using Rational Products & MS Visio.
• Proficient in conducting JAD/JAR sessions and user interviews as a facilitator to gather requirements.
• Expertise in Requirement elicitation, adept in project documentation, tracking and managing project scope, publishing status reports.
• Expert in tracking and managing the requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Experience in GAP analysis, Impact analysis, SWOT, Cost Benefit analysis and ROI analysis on business ventures
• Maintained various versions of the documents generated during the project using Rational Clear Case.
• Extensively worked with the Quality Assurance Groups by assisting the QA team to perform Black Box /GUI testing/ Functionality /Regression /System /Unit/Stress /Performance/ UAT's.
• Experience in creating test cases, test scripts, Test plans and performed both manual and automation testing of applications
• Facilitated change management across entire process from the beginning of the project to testing and project delivery.
• Strong Interpersonal, problem solving & analytical skills coupled with excellent project management skills
• Proven ability to work efficiently in both independent and teamwork environments.

TECHNICAL SKILLS

Methodologies: RUP, Agile, Waterfall, SDLC

UML Design Tools: Rational Rose, MS Visio, IBM Requisite PRo

Project Management tools: MS Project Professional, MS Office,MS Share Point

Bug Tracking tools: Mercury/HP Quality Center, Rational Clear Quest, Test Director

Reporting tools: Crystal Reports, Enterprise Edition

Programming Languages: C, C++, Java, HTML, .NET

Databases: SQL Server, MySQL, MS Access, Oracle

Operating Systems: Windows XP, 7, UNIX, LINUX, MAC OS

PROFESSIONAL EXPERIENCE

Confidential, PA

Business Analyst

Responsibilities:

• Responsible for gathering requirements and preparing BRD’s.
• Translated BRDs into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Created use cases, workflows and sequence diagrams according to UML methodology thus defining the Data Process Models
• Performed Requirement Analysis by gathering requirements and represented them in Requirements Traceability Matrix
• Defined Use cases from requirements and helped convert them into software specifications
• Followed the UML based methods using MS Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Employed SDLC for the purpose of monitoring the project and also followed the step - by-step procedure.
• Helped in workflow analysis and process design
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Analyze business requirements from Black Box Testing perspective, business process and system architecture/design
• Created test scenarios for UAT and performed regression testing
• Responsible for defect and change management
• Used the Agile Scrum Methodology

Environment: IBM requisite pro, Sharepoint, Java/J2EE, MS Visio, HP Quality Center, Oracle 11g, MS Office Suite

Confidential

Business Analyst

Responsibilities:

• Identified the client/organizational needs and provide suitable solutions.
• Collaborated and communicated with external and internal customers to analyze information, business needs and functional requirements
• Gathered requirements and prepared BRD’s
• Conducted information sessions to gather user requirements and analysis information from clients
• Conducted JAD sessions with team for understanding and documenting requirements for further additions.
• Developed Use cases, activity diagrams and FRD’s
• Formed detailed UAT and QA test plans, managed system testing and preserving testing documentation
• Designed and developed strategic Test plans, Test Cases, Test Scenarios
• Extensively executed database queries using SQL to validate results on both the front and back end of the application.
• Used Waterfall methodology

Environment: Siebel, BPM Portal, IBM Rational Tools, TOAD, Mercury Suites, HP Quality Center, Oracle 11g, MS Office Suite

Confidential

Business Analyst

Responsibilities:

• Responsible for transforming User Business Requirements into User Functional Requirements as well as Business Use Case and Non - Functional Requirements.
• Created workflow scenarios, designed new process flows, documented the business processes, various business scenarios, and activities of the business from conceptual to procedural level.
• Documented the progress reports, facilitated meetings between technical and business teams.
• Documented and analyzed business workflows and processes.
• Used the guidelines of the RUP in the different iterations and phases of SDLC
• Maintained the Requirement Traceability Matrix
• Analyzed and developed the Use Cases and Functional Requirements specification to execute end to end process through Process flow diagrams, Activity Diagrams, State Flow Diagrams.
• Followed a structured approach to organize Requirements into logical groupings of essential business processes, business rules, and information needs that insures any critical requirements are not missed
• Worked extensively with the QA team for the designing test plans and test cases for the UAT
• Maintained documents for change requests and employed procedures for testing changes
• Responsible for providing analytical support in the design, development and implementation of project

Environment: Windows Azure, MS SQL Azure, Requisite Pro, Sharepoint, Rational Clear Case, Rational Clear Quest, MS Office Suite

Confidential

Business Analyst

Responsibilities:

• Involved in verification & validation of system requirements, design documents and discussing them with SME (Subject Mater Expert).
• Reviewed the Preliminary Systems Design document with the business and development team to understand the functionality of the application.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Created test data for execution of test cases for Automated and manual testing.
• Executed the test cycles on different releases and validated the results.
• Performed various types of testing such as: Functional, Integration, System, Regression, Performance, and User Acceptance testing.
• Debug the Test Cycles, verified the test results and reporting the defects in Clear Quest.
• Documented bugs, questionable functions, errors and inconsistencies in application functions.
• Used Waterfall methodology
• Track the test results for business, categorizing issues and creating defect report.

Environment: SQL Server, Sharepoint, SharePoint Server 2007, Microsoft Business Productivity, IBM Rational Tools, Mercury Suites, HP Quality Center, MS Office Suite

Confidential

Jr.Business Analyst

Responsibilities:

• Involved in client interaction as part of the requirements engineering team to finalize the project scope
• Assisted PM for interviews, gathered requirements, analyzed the requirements and managed changes using Rational Suite
• Conducted GAP Analysis and documented the current state and future state, after understanding the vision from the Business Group and the Technology Group.
• Performed extensive Requirement Analysis including data analysis and gap analysis
• Designed and developed project document templates based on SDLC methodology
• Participated in the logical and physical design sessions, assisted and developed design documents.
• Set realistic project expectations and evaluated the impact of changes on the project plan accordingly and conducted project related presentations
• Assisted with user testing of systems, developing and maintain quality procedures and ensuing that appropriate documentation is in place.

Environment: MS Sharepoint, Microsoft Biztalk Server 2006, Rational Requisite Pro, Clear Case, Clear Quest, MS Office Suite