PROFESSIONAL SUMMARY:

• Over 8 years of extensive experience in Business Analysis, Software Validation and business process re - engineering, with proven ability to articulate business values.
• Exposed to diverse business processes, dat includes Financial Industry, Banking, Mortgage, Insurance and Service Industry sectors.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Expert in Root Cause Analysis, Feasibility studies and Risk Assessment studies.
• Functional experience with concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Technical, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems.
• Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
• Strong Business Analysis Skills including In depth noledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing and Practical noledge of Rational Unified Process (RUP)..
• Experience involving Business Process Re-Engineering, Software Re-Engineering using RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
• Proven expertise in creating test plans, UML diagrams, flowcharts, screen mockups and systems requirements specifications.
• Excellent business writing skills in writing Preliminary Investigation Report, System Requirements document, Systems Design Specification and System Requirement Change Request.
• Excellent skills, facilitation, power point presentations, maintaining performance metrics, devising documentation & communicating to users.
• Strong understanding of information technology capabilities and dependencies, including platforms, content management, e-document strategies and process mapping.
• Demonstrated high capacity to learn new technologies rapidly with no formal .

TECHNICAL SKILLS:

Methodologies: Waterfall, UML, Agile

Testing Tools: Rational Enterprise Suite, Test Director

Change Management Tools: Rational Clear Quest, Test Director

Business Modeling Tools: Rational Rose, Microsoft Visio

Version Control Systems: Rational Clear Case

Project Management Tools: Microsoft Project, Microsoft Office

Multimedia: Adobe Photoshop, Quark Express

Operating System: Windows XP/NT/98/200,Unix,Linux

Programming languages: C,C++,Java, VB Scripts

Markup languages: HTML, XML

GUI: Visual basic 6.0 and VB.Net

PROFESSIONAL EXPERIENCE:

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Created detailed Use Case documents, Business Requirement Document, Functional Requirement Documents (FDS) and other business documents necessary for teh development team and their better understanding of project milestones.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas of Mortgage.
• Conducted JAD sessions with stakeholders, management and LPS technical team to determine teh scope, processes and requirements of teh project
• Primary duties included analyzing existing Client Server Empower platform and work towards making it better and robust.
• Assisted Project manager in establishing project methodology, estimating resource needs, handling conflicts with finances and deadlines and presenting propositions to project sponsors.
• Involved in Client and user group interaction, Design and Specification development based on discussions with various users from different departments and studying teh existing system.
• Worked on compliance related regulatory issues. Authored test plans, test cases for various test scenarios and halped testing team to better understand teh test scripts.
• Involved in creation and execution of manual test cases in Mercury Test Director and automated Test Cases in QTP and analyzed teh Test Results.
• Developed automated Test Scripts in Win Runner using Test Script Language (TSL) for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Modifying existing reporting procedures to eliminate dependence on current Client Server Empower systems thus making reporting error free and accurate. It involved migrating existing processes from Client Server Empower systems to Empower.net systems.
• Preparing for conducted User Acceptance Testing (UAT) before Empower.net can be released.
• Worked closely with teh technical and QA teams during all phases of teh project starting from inception to transition.

Environment: MS Office Suite 2007, MS Visio 2007, TOAD, Oracle9I, SQL, HTML, XML, Mercury Quality Center 9.0, RUP, UML.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Designed teh business requirement collection approach based on teh project scope and SDLC Methodology.
• Used XML for building and parsing of Application Configuration file.
• Used Castor to create objects from XML documents.
• Conceptualized primary process flow diagrams using Microsoft Visio and CaseWise tool sets.
• Used Meta Broker for importing metadata from Erwin Tool and export warehouse Data to Business Objects for reporting purpose.
• Perform analysis and design using IMPROMPTU, CASEWISE, Word, SQL. Did project planning using Project Workbench.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Conducted interviews with key business users to collect requirement and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement specification documents as well as high-level project plan.
• Comprehensively work with requirement gathering for Enterprise reporting system using RequisitePro.
• Designed and developed all Use Cases and UML models using Rational.
• Developed Sequence Diagrams, OOD using UML.
• Established a business analysis methodology around teh RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Developed requirement reports for day-to-day retail banking needs for opening account, online banking using rational SoDA.
• Developed strategic partnerships with teh business unit to develop a solid noledge base of teh business line, including teh business plan, products, process and revenue streams.
• Played a key role in teh planning, testing, and implementation of system enhancements and conversions.
• Worked with marketing team in noing what exactly bank’s client wants.
• Functioned as teh primary liaison between teh business line, operations, and teh technical areas throughout teh project cycle.
• Partnered with teh technical areas in teh research and resolution of system and process problems.
• Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
• Conducted benchmarking activities to identify best practices.
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Designed and documented plans for disaster recovery of various systems.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director
• Implemented Physical Data guard for disaster recovery.
• Performed User Acceptance Testing (UAT).
• Full noledge of most phases of teh Systems Development Life Cycle.
• Ability to work with all members of teh project team, following teh project through teh Systems Development Life Cycle and ensuring business objectives are met (extensive Project life cycle experience).

Environment: Windows NT 4.0, Erwin, XML, Dbase3, DOS and UNIX Sequential Files, MS Access, HTML, ERWIN

Confidential - Covington, KY

Business Analyst

Responsibilities:

• Interview business area experts asking detailed questions and carefully recording teh requirements in a format dat can be reviewed and understood by both business and technical people
• Analyze Risks, documented Risk Logs and created Requirement Traceability Matrix (RTM) as a roadmap for teh 'TO BE' system
• Gatheird business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of teh existing Brokerage Portal system.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Participated in teh vendor selection process by doing a GAP Analysis on teh vendor (clearing broker) contracts and once selected, served as a liaison between teh vendor and teh Business Design Team.
• Performed GAP Analysis of business rules, business and system process flows, user administration, and requirements.
• Introduced and successfully demonstrated Object Oriented Analysis and Design (OOAD) techniques which included Domain Modeling.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Evaluate technical requirements Created System Requirement Specifications (SRS), Systems Design Specifications (SDS) and System Information sheets to provide concrete inputs for teh data mapping processes for Account Analysis, PayPlus & PAM systems, Signature Snippets Data Conversion
• Conducting JAD Sessions to resolve open issues, change requests so dat teh application meets teh business requirements and dead lines
• Designed conceptual and logical data models of Data Warehouse and tables.
• Designed model for real time calculation for Bond Pricing based on Fixed Income and Libor.
• Facilitating Acceptance Testing of teh entire Pension Plan implementation by teh Actuaries.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Worked on following applications Business Objects,), Microsoft Suite (Word, Excel, PowerPoint, Visio, Access, Project)
• Worked in mainframe environment and used SQL to query various reporting databases.
• Interact and negotiate with Vendors to complete teh tasks related to data conversion
• Was involved in teh Test Plan document preparation.
• Responsible for creating UML modeling plans, Use cases, process flows, Wire Frames and business requirements documentation using Visio, CaliberRM and Star Team.
• Developed and designed teh test cases for different modules of finance referring to teh test plan document and analyzing teh test rules.
• Used Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) in an SOA environment.

Environment: Windows XP/2000, Oracle, PL/SQL, SQL Server, SQL queries, MS-Project, MS-Office Suite, MS Visio, CaliberRM, MS Visual Source Safe, Test Director 7.6, Quick Test Pro (QTP)

Confidential, Mclean VA

Business Analyst

Responsibilities:

• Responsible for managing relationship for a group of client accounts & mainframe administration of daily participant level transactions, valuation & statement processing of 401(k) plans.
• Interacted with Business Owners, Users, and Stakeholders to identify Business System Needs, evaluated solutions for business problems, and prepared Business Requirements Document (BRD).
• Represented teh business requirements in various alternative views such as analysis models, process flow diagrams and user stories.
• Involved in mentoring specific projects in application of teh new SDLC based on teh Agile Unified Process, especially from teh project management, requirements and architecture perspectives.
• Uses UML to produce AS IS and TO BE models
• Gained deep understanding of US GAAP and IRS regulations.
• Conducted Gap Analysis to define teh impact of teh new requirements on teh existing GUI and further prepared Business Impact Analysis Reports.
• Extensively used tools such as Rational Rose, Rational Requisite Pro, UML, MS Visio, MS Project, MS Office, MS Access
• Designed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define teh Business Process.
• Analyzed teh Data Entity Relationships and worked on Functional Requirements Document (FRD).
• Worked on multiple short term projects in between and co-led teams
• Conducted Joint Application Development (JAD) sessions to allow different stakeholders to communicate with each other, resolve problems at an early stage.
• Reviewed teh data model and reporting requirements for Cognos Reports with teh Data warehouse/ETL and Reporting team.
• Responsible for Interacting with teh Developers to explain teh proposed changes and ensure understanding of teh system requirements to handle these changes.
• Developed and maintained Service Oriented Architecture (SOA) governance process costing models and metrics ensuring architecture compliance.
• Generated reports using Crystal Reports.

Environment: SDLC, UML, User Count Tool, Rational Tools Suite, WMB, MS Project, MS Office, Windows XP, SQL.

Confidential, Franklin, MA

Business Analyst

Responsibilities:

• Interfaced with teh client as part of teh Requirements Engineering team to finalize teh project scope.
• Assisted teh PM in developing Use Cases and project plans and also managed changes to teh scope of teh project.
• Conducted user interviews, gatheird Requirements, analyzed teh Requirements and managed changes using Rational Suite.
• Conducted interviews with end-users to collect requirement and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive Requirement Analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Participated in various stages of data and requirement analysis for project needs.
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted classes.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
• Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts.
• Relieved pressure off teh PM by maintaining artifacts and portions of teh project binder.
• Documented and delivered Functional Specification Document to teh project team.
• Assisted teh Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Participated in teh logical and physical design sessions, assisted and developed high and low level design documents.
• Assisted teh PM in setting realistic project expectations and in evaluating teh impact of changes on teh project plans accordingly and conducted project related presentations.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring dat appropriate documentation is in place.
• Conducted User Acceptance Testing (UAT).
• Created and documented a disaster recovery plan for non-Tier 1 applications, analysis, budgeting and outlining of a Tier 2 and 3 solution. Contributed to issue analysis and resolution for every BCP test- Initiating and managing tests of key vendor BCP.
• Functioned as teh primary liaison between teh business line, operations, and teh technical areas throughout teh project life cycle.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within teh Oracle database
• Assisted teh PM in performing Risk Assessment, Management and Mitigation.

Environment: RUP, Rational RequisitePro, Rational Rose, Rational Clear Case, Rational Clear quest, Java, VISIO, PL/SQL. Oracle 9, IBM Web Sphere, XML SPY, GOXML, Test Team (Rose, Robot, Test Manger, Requisite Pro), Sun workstation, HTML, J Script, Ascential Data Stage 6.0.