PROFESSIONAL SUMMARY:

• Over 8 years of extensive experience in Business Analysis, Software Validation and business process re - engineering, with proven ability to articulate business values.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, SMEs, development and QA team for project meetings, walkthroughs and demonstrations.
• Experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) with GUI design, Use Case Specifications, System Requirement Specifications and Non-Functional Requirements Specification Documents.
• Extensive experience as Software Quality Assurance Analyst, focus on QA and testing ofweb based and Client-Server applications.
• Experience in System Integration Testing, Regression Testing, Smoke Testing, Incremental Testing, Sanity Testing, Functional Testing of Business Systems & Web applications
• Experience in analyzing the “As-Is” and “To-Be” business processes and experienced in performing Business Process Reengineering/Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Strong experience in analyzing requirements, developing test plans, test cases, test scenarios and working with requirements traceability matrix.
• Experienced in reviewing Test Procedures, reviewing and maintaining Test scripts, analyzing bugs, defect tracking, automated testing and User Acceptance Testing (UAT).
• Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management and issue escalations
• Thorough in writing Object Oriented Programming test scripts using JAVA & SQL queries for back end testing.
• Advanced user in using Test management tools like DOORS, Track IT, JIRA, HP Quality Center/Test Director/ALM and Rational Clear Quest.
• Strong knowledge of QA methodologies specializing in Agile, Iterative and Waterfall.
• Test to break attitude in writing test cases and while executing test cases.
• Experience in implementing Page Objects, Data Driven, Keyword Driven automation frameworks using Selenium WebDriver & JAVA programming
• Experience in writing CSS Selectors, XPath expressions to identify web elements in Selenium using Java programming.
• Functional experience with concentration on Use Case modeling, Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems.
• Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
• Proven expertise in creating test plans, UML diagrams, flowcharts, screen mockups, excel charts and systems requirements specifications.
• Excellent in meeting deadlines, time management, ability to analyze results and find bottlenecks.

TECHNICAL SKILLS:

Methodologies: Rational Unified Process, Water Fall, Rapid Action Development, Software Development Life Cycle, Agile techniques, Rational Requisite Pro.

Applications: Microsoft Office Suite (Word, Excel, Power point, Visio, Project, InfoPath forms).

Business Applications: SAP, SharePoint 2010, CRM 2011, and Cognos 10.

Test Management Tools: ALM, Quality Center 9.2/10.0, QTP, Selenium, TFS

Bug Tracking Tools: Quality Center 10.0, JIRA, Test Director 7.0, Rational Clear Quest, Track IT

Programming: HTML, Java, C#, VB Scripts, Java Script, SQL, Oracle, JQuery, Gherkin, Ruby Script

Operating Systems: UNIX, Win 7/XP and UNIX, MAC.

Databases: Oracle 11g/10g/9i, MS-SQL 2012/2008/2005

PROFESSIONAL EXPERIENCE:

Confidential, Madison, WI

Business Analyst/Quality Analyst

Responsibilities:

• Created detailed Use Case documents, Business Requirement Document, Functional Requirement Documents (FRD’S) and other business documents necessary for the development team and their better understanding of project milestones.
• Facilitated and managed meeting sessions with committee of SMEs and conducted JAD sessions with stakeholders and technical team to determine the scope, processes and requirements of the project
• Assisted Project manager in establishing project methodology, estimating resource needs, handling deadlines and presenting propositions to project sponsors.
• Enhanced existing reports to minimize manual effort & automated project reporting.
• Facilitated Client and user group interactions, discussions during design & development phase with various users from different departments for analyzing and documenting as-is & to-be the business applications as per the requirements.
• Developed Test Scripts for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Developed QTP scripts using Descriptive Programming and Standard, Text, Bitmap, Table Checkpoints and Synchronization Points.
• Created Recovery Files using Recovery Scenario Manager, associated the recovery scenarios to tests to instruct QTP with specified trigger actions on unexpected events
• Performed Smoke, Functional, Integration, Interface, Regression and System testing.
• Developed policies in different aging environments to test activity functionality and Coordinated with automation team for allocation of task and work done.
• Used ALM to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects as per the Business requirements.
• Performed extensive Data Integrity testing by executing SQL Statements.
• Developed defects and facilitated review meetings and daily status meetings during the testing process and Identified and reviewed the Manual Test Cases to be automated.
• Coordinated with PM/SME’s for QA Sign off for Test Cases/Test Plan.

Environment: ALM 11.5, QTP 11.5, MS Office Suite 2010, SQL, HTML, ASP.NET, C#, VBScript

Confidential, Houston, TX

Business Analyst /Quality Analyst

Responsibilities:

• Conducted interviews with key business users to collect requirement and business process information.
• Conceptualized primary process flow diagrams, designed Use Cases, Sequence Diagrams
• Using Microsoft Visio and Case Wise tool sets.
• Performed extensive requirement analysis including data analysis, gap analysis and developed business requirement specification documents as well as high-level project plan.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
• Developed and executed test cases based on test plan for ETL and BI reporting using JAVA.
• Analyzed Business requirements and developed Test Plans, Test Cases & Test Scripts.
• Performed extensive Data Integrity testing by executing SQL Statements in Selenium.
• Performed Smoke, Integration, Interface, System testing and UAT testing.
• Created Sample data template and use that templates to import test data.
• Wrote automation framework using hybrid/data-driven approaches in Selenium.
• DevelopedSeleniumTest scripts usingSeleniumIDE, Web Driver and Eclipse
• Recorded and played back tests in Fire fox using Selenium IDE for functional testing.
• Used Firebug Tool to identify Object ID, Name, XPath, link in the application.
• Wrote custom CSS Selectors, XPath expressions to identify web elements.
• Developed and maintained automated regression test cases in Selenium WebDriver
• Implemented Page Objects, Data Driven, Keyword Driven automation frameworks using Selenium WebDriver and JAVA programming.
• Executed automation scripts on different browsers/environments & reported defects/results to the team
• Maintained the Selenium & JAVA automation code and resources in source controls like SVN over the time for improvements and new features
• Developed and executed test cases based on test plan for CRM, SharePoint applications
• Developed test cases for Web based testing process and CRM opportunities, proposal and pre-proposal based requirements.
• Developed defects and the test sets in QC, facilitated defect review meetings and daily status meetings during the testing process.
• Provided end user training on custom YCA business application to business users

Environment: ALM 11.5, Selenium, JAVA, MS Office Suite 2010, SharePoint 2010, CRM 2011, SQL Server 2008, Cognos 10, Windows Server 2010 and Windows 7

Confidential, Covington, KY

Business Analyst/Quality Analyst

Responsibilities:

• Interview business area experts asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical people
• Analyze Risks, documented Risk Logs and created Requirement Traceability Matrix (RTM) as a roadmap for the 'TO BE' system
• Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of the existing Brokerage Portal system.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Participated in the vendor selection process by doing a GAP Analysis on the vendor (clearing broker) contracts and once selected, served as a liaison between the vendor and the Business Design Team.
• Performed GAP Analysis of business rules, business and system process flows, user administration, and requirements.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Conducting JAD Sessions to resolve open issues, change requests so that the application meets the business requirements and dead lines
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Responsible for creating UML modeling plans, Use cases, process flows, Wire Frames and business requirements documentation using Visio and excel
• Extensively used SQL programming for querying the source and target tables.
• Was involved in the Test Plan document preparation.
• Developed and designed the test cases using JAVA API for different modules of finance referring to the test plan document and analyzing the test rules.
• Used Quality Center for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Within an agile product development environment, created and maintained test cases using automated testing tool Selenium, and execute manual testing throughout the project lifecycle. Verified test results and provided timely test results to the development team.

Environment: Windows XP/2000, Oracle, PL/SQL, SQL Server, SQL queries, Selenium, JAVA, MS-Project, MS-Office Suite, MS Visio, MS Visual Source Safe

Confidential, Mclean, VA

Sr. Systems Analyst

Responsibilities:

• Interacted with Business Owners, Users, and Stakeholders to identify Business System Needs, evaluated solutions for business problems, and prepared Business Requirements Document (BRD).
• Represented the business requirements in various alternative views such as analysis models, process flow diagrams and user stories.
• Uses UML to produce AS IS and TO BE models
• Conducted Gap Analysis to define the impact of the new requirements on the existing GUI and further prepared Business Impact Analysis Reports.
• Designed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process.
• Developed Test Plans, Test Cases for the application in Quality Center.
• Performed regression, functional testing, Integration, Smoke testing, Adhoc testing, production testing, black box testing, user interface testing positive /negative testing.
• Enhanced the Test Scripts through parameterization, regular expressions, and adding various checkpoints to verify the functionality of the application.
• Performed Web based testing validate and verify the data integrity in the database.
• Analyzed the application and created and managed system-testing schedule.
• Worked with team members to execute various functional test cases
• Execution of the test scenarios and test cases and review of product functionality
• Performed positive and negative testing on the application.
• Participated in the test environment setup and in ensuring that the facilities, test tools and Scripts are in place to successfully perform the required testing effort
• Database testing by executing SQL statements. Created SQL queries in SQL Query Analyzer for data validation in SQL Server

Environment: QTP 9.2, Quality Center 9.0, SQL Server, Windows XP, XML, HTML, JAVA, SOAP UI, UML, MS Project, MS Office, Windows XP

Confidential, Chicago, IL

Test Engineer

Responsibilities:

• Participated in various stages of data and requirement analysis for project needs.
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, documented Functional Specification Document to the project team.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted User Acceptance Testing (UAT).
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Analyzed user change requirements, and made necessary amendments to the test requirements.
• Performed Regression testing for the Web application
• Closely worked with respective personnel to close the defects.
• Created reports that included general overview, open bugs, new bugs, and enhancement requests. Entered new bugs and maintained the current status of those bugs.
• Extensively used SQL for backend testing.

Environment: Microsoft Office Suite, Microsoft Visio, Manual Testing, Windows NT, Oracle, HTML.