PROFESSIONAL SUMMARY:

• Over 9 years of experience as a Business analysis and Project Management in diverse domains
• Extensive noledge in the Auto, Life, Property & Casualty, Health Care, Finance, Bank Industry domains.
• Relevant experience as an analyst working on projects involving Policy Administration pharmacy benefit/Claims/Star management and/or health insurance operations and Enterprise Resource Planning(ERP) systems, Asset Management systems and also familiarity with ICD - 10, HL-7,FACETS and Electronic medical records (EMR), and Electronic health records(EHR), Billing, CMS Regulations, Sales& Agreements terms .
• Sound Proficiency in Unified Modeling Language (U.M.L) concepts, using tools like Blue Print Requirements Center, Enterprise Architect, Rational Requisite pro, project management tools, reporting tools like Business Objects and testing tools like Quality Centre and Clear Quest.
• Advanced noledge of and ability to perform analyses such as, GAP analysis, process mapping, Business Process Modeling Notation (B.P.M.N) root-cause analysis, risk analysis and requirements gathering.
• Facilitated business requirements meetings with business units to determine project Goals, in scope/ out of scope functionality and organizational value addition.
• Strong Documentation skills including creation of BRD’s, FRD’s, Use-case diagrams, User Interfaces, Wireframes, Mock-ups, and Process flow diagrams.
• Expert at S.D.L.C methodologies like Waterfall, Iteration based agile methodologies like spiral, scrum and also R.U.P (Rational Unified Process) methodology with in-depth experience at documenting User Stories and organizing them into Sprints
• Used Dreamweaver to create interactive Dashboards and interacted with the U-me team in creating the mockups.
• Expert at the usage of Microsoft Visio, Enterprise Architect, and Rational Rose for drawing U.M.L diagrams.
• Experience in Data Modeling Tools like Physical Modeling, Logical Modeling, Relational Modeling, Dimensional Modeling (Star Schema, Snow-Flake, FACT, and Dimensions), Entities, Attributes, Cardinality, and Diagrams.
• Experience in SQL, PL/SQL and Data warehouse designing and E.T.L tools like Informatica, Reporting tools like Business objects and MS Office suite including MS Visio.

PROFESSIONAL EXPERIENCE

Confidential

Sr.Business Systems Analyst-III/Lead Project Coordinator

Responsibilities:

• Provided a single point of contact for cross project coordination and communication
• Worked in partnership with the Project Manager to assist in coordination, Planning and execution of the project
• Worked with the umbrella Project Managers and Release Project Managers to coordinate Project Tasks and Activities and also to remove obstacles as they are identified
• Worked to ensured dat the Project methodology documents are created and complete.
• Coordinated Issue, Risk and Dependency Management activities including monitoring to ensure documentation is being updated and managed properly by owners and reviewed weekly in Team meeting
• Worked closely with the project manager on Status Reporting activities and also with the Build Release PMs to bring consistency to processes, tools and documentation.
• As a Defects Case Manager for the Development Center- Policy/Accounts & Change
• Facilitated Technical issues when multiple teams/platforms were involved
• Facilitated root cause analysis and resolution with the Technical assessment team
• Responded to Static/Stalled items from the daily Defect Steering Group(DSG) meetings
• Ensured dat all Development center- Policy/Account Change tickets are appropriately owned
• Followed up with TRAC(Defect management tool) owners, in to the Defect Management guidelines, for items in jeopardy of breaching SLAs
• Drove all Critical/High defects owned within Development center- Policy/Account Change to resolution
• Ensured shift transition occurs for all critical/high defects
• For Defects dat have stumbled upon roadblocks, adopted the Problem escalation flow to appropriately drive them to resolution.

Confidential, Baltimore, MD

Sr. Business Analyst-II

Responsibilities:

• Served as a liaison between the internal/external business community and the IT organization in order to halp facilitate the development of project business, user and functional/non-functional requirements.
• Investigated and analyze feasibility of low to moderately complex enhancements, automations and processes.
• Analyzed, define and interpret business needs and issues by gathering, analyzing, documenting and validating the Business area(s) and user(s) technical (functional/non-functional) requirements.
• Supported the creation of PRD (Project Requirements Document) which includes defining Business, User, functional and non-functional requirements needed for approval by Business and for use by Design, Development and Testing teams.
• Participated in creation of Requirements Management Plan (RMP) for complex projects and may create RMP for less complex projects, to define, organize and schedule requirements management and development activities.
• Supported the production of Requirements Traceability Matrixes (RTM) and RTM gap analysis reports for complex enhancements, automations and implementations.
• Supported the Quality Center Administration activities for the Requirements module and generated status reports for uploads.

Environment: Quality Center Requirements module experience, Blue Print Requirements Center experience, Business Process Modeling experience, MS Office Suite, RUP, UML MS Visio, SQL, PL/SQL, Dreamweaver 2004, Requirements Traceability Matrix (RTM).

Confidential, Dallas, Texas

Business Analyst-II

Responsibilities:

• Conducted user interviews, gatheird requirements, analyzed, and documented Business Requirements based on the analysis of existing systems.
• Functioned as the primary liaison between the business line, operations and the technical areas throughout the project cycle.
• Addressed all aspects of the claim processing lifecycle, starting from identifying a claim right up to the closure
• Used standard Business Analysis methodology centered on RUP.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML, Enterprise Architect and Rational Tools
• Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
• Facilitated JAD Sessions and managed meeting sessions with committee of Systems Engineers from various businesses..
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.

Environment: Rational Rose, Documentum, Rational Requisite Pro, MS Project, Enterprise Architect, RUP, UML, Rational Requisite Pro, MS Visio, Dreamweaver 2004, Requirements Traceability Matrix (RTM)

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Mined requirements to analyze redundant and non-customer enhancing functionalities for Medicare Data.
• Interacted with Business Users to assess needs, identify key challenges, and define project scope and deliverables.
• Worked with the project team to design a software application dat will support the business and meet the constraints of time, resources and budget. The design area scope was documented using the Use case diagrams.
• Gatheird and analyzed business requirements, responsible for communicating the same to the system architect and the implementation team.
• Experience with the charting down the Process flow diagrams and gatheird the data requirements for the migration from the Legacy systems to the current Medicare Systems
• Interacted with the Data architects and the Data Analysts for proposing the needs for the new Medicare Platform
• Prepared Business Requirements Document (BRD) and then converted business requirements into Functional Requirements Specification (FRS).

Environment: UML, Enterprise Architect, MS Office Suite (Word, Excel, PowerPoint, Outlook Express, FrontPage), Visio, SWOT analysis, Windows 2000, SQL, PL/SQL,Requirements Traceability Matrix (RTM), Access, MS SQL Server, Enterprise Data Warehouse (EDW)

Confidential, Rocky Mountain, NC

Business Analyst

Responsibilities:

• Interacted with SME's like brokers, financial analysts, mutual fund heads, asset management head, ETF Processing manager to finalize the business requirements for the trading system.
• Understood and articulated the business requirements from user interviews and Joint Requirement Planning (JRP) sessions and then translated the business requirements into functional and technical specifications.
• Interacted with SME's of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology around the RUP.
• Designed & developed Narrative Use Cases, Use Case diagrams, Activity diagrams, Business Flow Diagrams in UML methodology using MS Visio.
• Experience at Documenting User Experience and translating them into User Stories.
• Analyzed and evaluated the performance of the application from various dimensions and conducted User Acceptance Test (UAT) for successful implementation making sure dat all the requirements were met.

Environment: MS Project, MS Office Suite, RUP, UML, Rational Requisite Pro, MS Visio, SQL, PL/SQL, Dreamweaver 2004, Requirements Traceability Matrix (RTM).

Confidential

Business Analyst

Responsibilities:

• UsedRUP methodologyto analyze and translate business requirements intofunctional specifications, communicating with the business on a broader scale and an in-depth view.
• AnalyzedRequirement Traceability Matrix(RTM) for efficient requirement gathering and providing the traceability between business andfunctional requirements.
• Monitored project progress through MS Project and createdGantt chartsto analyze the time available for effective project monitoring.
• Documented and managedchange requestsand defects through Rational Clear Quest.
• Acted as a legion and a single point of contact for the IT to interact and understand the business needs.
• Designedmockupandwireframesto communicate visual data flow to the end users.
• Administered and coordinatedUser Acceptance Testingand obtain final system acceptance sign-off with the halp of Program Manager.

Environment: UML, SQL,HTML, Excel, Rational Requisite Pro, MS Visio, MS Excel, MS PowerPoint, SharePoint Server, HP Quality Center, Methodology, SQL, PL/SQL. Dreamweaver 2004, Requirements Traceability Matrix (RTM)

Confidential

Business Analyst

Responsibilities:

• Implemented project using the Waterfall Methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Documented Business Requirements, Business rules system requirements and functional requirements for the loan origination systems using Rational Requisite Pro for the application.
• Created and maintained the traceability matrix document across the project life-cycle, tracking the requirements status and changes in the requirements and tracing individual requirements using MS Excel to other project phases and work products. and Non-functional specifications and communicated requirements to development teams.
• Created and analyzed Business Process, user needs to provide solution through requirements and improving the activities of the loan application systems as per user requirement.

Environment: Rational Test Suite, MS Excel, MS-Visio, MS PowerPoint, MS PowerPoint, HTML, Quality Center, Enterprise Architect, MS Project,Oracle 9i, Windows NT, SQL, PL/SQL. Dreamweaver 2004, Requirements Traceability Matrix (RTM).