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Sr. Business System Analyst Resume

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  • Results - driven, versatile consultant with over 7 years’ experience as a Business Analyst with good understanding of all the phases of Software Development Life Cycle (SDLC), from inception phase to production and experienced in different methodologies like Rational Unified Process and Agile with good understanding of Business Requirement gathering, Business Process Modeling, Business Process Flow, and Business Analysis.
  • Worked extensively on Functional Testing, Database Testing, GUI Testing and Manual Testing and also developing QA Test Plan, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, automated testing and User Acceptance Testing (UAT).
  • Prioritized and classified bugs. Generated and tracked the defects using Quality Center
  • Great working experience of working on tools like MS-Visio, MS-Access, MS-Word, MS-Project, Rational Rose, Rational Requisite pro and Enterprise Architect.
  • Strong expertise in analyzing and documenting Business requirements and System Functional Specifications by visual modeling using UML diagrams including Use Case diagrams, sequence diagrams, activity diagrams and process flow diagrams.
  • Adept at creating, editing, and coordinating extensive communication networks through the facilitation of Joint application design (JAD) sessions and Interviews.
  • Extensive experience in working on various software methodologies like RUP, Agile and RAD.
  • Expertise in classification of functional and non-functional requirements from meeting minutes and documenting them.
  • Expertise in System & Product design and development required for business process.
  • Exceptional communication skills with customers, users, team members and senior management on defining IT solutions.
  • Excellent in organizing, planning, presentation, consensus building & interpersonal skills. Under minimal supervision, I suggested executives on a variety of business processes and risk management services that will help identify, assess, manage, and measure the risk exposure within a variety of operational areas.
  • Worked on various levels of management and managerial processes: Requirement Product Design Discussions, Interaction with Client, Cross Functional Team Interactions, Offshore/Onsite Management, Project Leadership, Budget and Schedule Estimations and Worked Closely with Business / End user teams to gather the Business process and Knowledge.


Platforms: Windows 9x/NT/2K/XP, UNIX

Tools: Lotus Notes, SharePoint, MS Visio Professional, MS Project, Oracle, Microsoft Office (Word, Excel, Visio, Access, Outlook, PowerPoint)

Business Analysis: Agile Software Development, Business Objects, Erwin, RUP, SDLC, UML, Quick Test Pro, Quality Center, MS Team Foundation Server, Mainframe


Confidential, VA

Sr. Business System Analyst


  • Gathered user and business requirements through interviews, surveys, prototyping and observing from portfolio managers and UI (User Interface)
  • Involved in Inception Phase and prepared Logical Data Models that contains set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
  • Executed test scripts using Quality Center and analyzed the test results.
  • Gathered specific requirements and prepared standard and robust requirement documents
  • Planned and defined system requirements, Use Case Scenario and Use Case diagrams for web-based application based on HIPAA compliancy.
  • Worked with SharePoint to create & share the documents and also keep the record of different versions of the data prepared by different users.
  • Used Test Director and Mercury Quality Center to report any bugs found and communicate to the developers and product support team.
  • Narrative using the UML (Unified Modeling Language) methodologies.
  • Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
  • Conducted JAD session with management, vendors, users and other stakeholders for open and pending issues.
  • Prioritized and classified bugs. Generated and tracked the defects using Quality Center
  • Scheduled meetings with developers, System Analysts (SA) and testers to collaborate resource allocation and project completion using MS Project.
  • Created and managed project templates, use case project templates, requirement types and traceability relationships in Service Oriented Architecture (SOA).
  • Followed the UML based methods to create Use Cases, Product Designs and Data Flow Diagrams.
  • Authored progress and completion reports, which were then submitted to project management on a weekly basis.
  • Suggested measures and recommendations to improve the current application performance.
  • Led business analysis initiatives on the project, preparation of Use Cases/User Stories, documentation and development of Product design documents using UML using RUP and the Agile Methodology both XP and Scrum.
  • Involved in requirements testing, writing test plans, test scripts, development of automated test scripts and test execution along with defect reporting. Guided the automated testing process and involved on User Acceptance Testing (UAT) and UI testing
  • As a business analyst got a chance to work closely with Quality Assurance team to assist them with the entire testing process, as testing is based on the requirements as well as got knowledge of ICD 9/10

Environment: Agile, Scrum, SQL, SDLC, SharePoint, RUP, Rational Rose, Rational Pro, MS Visio Professionals, Prototyping, UML, JAD session, Test director, Use Case Analysis, Lotus Notes

Confidential, Detroit, MI

Business Analyst


  • Participated in Business Modeling by understanding the needs of the business, and also documenting Business Use Cases as well as System Use Cases.
  • Gathered Requirements and prepared standard & robust requirement documented the proposed additional extension to the existing HIPAA application.
  • Involved in Transaction Reply Report (TRR) process with CMS (Centers of Medicare Services) .
  • Facilitated Joint Application Development (JAD) sessions with the Management, Mainframe and HIPAA team to make sure everyone are in sync with the business requirement processes.
  • Used MS Visio to create Use Cases and Sequence Diagrams.
  • Accomplished experience through whole SDLC from requirement analysis till deployment, using highly efficient RUP process of Software development.
  • Create “central” documents (and synchronize)with the help of SharePoint, so all team members, clients, and/or partners are able to work on the same document and make changes.
  • Assisted development team and production Support team to translate requirements into technical specifications.
  • Liaised and Coordinated in resolving EDI 834 mapping (Data mapping) issues arising from data transfer process Analyzed mandatory and the situational fields and compared with the users manuals for EDI 834.
  • Worked closely with the Main frames support person and helped him understanding the process and in the creation of the match, input and the delete files.
  • Created and Maintained the Requirement Traceability Matrix (RTM).
  • Initiated Test Plans, developed and executed test cases and scenarios, worked with users to develop specific acceptance criteria and prepare test exhibits.
  • Conducted User Acceptance Testing (UAT) sessions with business users and prepared document for enhancements and bug fixes.
  • Used Test Director and Mercury Quality Center to report any bugs found and communicate to the developers and product support team.
  • Analyzed and evaluated User Interface Designs, Technical Product Design Documents and Quality Assurance Test condition the performance of the application from various dimensions.

Environment: SDLC, Mainframe, JAD sessions, HTML, UML, HIPAA, RUP, Mercury Quality Center, TRR, UAT, RTM, MS Visio Professionals, MS Office, EDI 834, SharePoint, Test Director

Confidential, Edison, NJ

Business System Analyst


  • I acted as liaison between Businessarea Subject Matter Experts (SMEs) team & development team throughout all phases of SDLC.
  • Participated in several JAD sessions with the SME’s, process owners & stake holders and collected the meeting minutes from the session and identified various action items.
  • Created numerous Business Requirement documents and converted those into Use Cases, functional requirements documents (FRD) & system requirement specifications (SRS) so that developers can understand the business process and rules according to their perspective. business critical applications & suggested process improvements; augmented customer satisfaction by 20%
  • Analyzed and optimized the process, Prepared Business Requirement Document and managed requirements using Rational Requisite pro
  • Designed the Requirements Traceability Matrix (RTM) to trace the relationship between business and functional requirements to test cases and achievement metrics on an ongoing basis for keeping the project team informed on the progress report of the project.
  • Used SQL extensively for Data Analysis & Data Mapping and MS Excel to generate reports and create data-entry templates
  • Validated technical product design documents created by IT developers against functional specifications.
  • Monitor and Manage defect resolution and ensure defects closure.
  • Manage daily offshore development/testing effort.

Environment: Windows NT, Agile, UML, HTML, Rational Requisite Pro, Rational Clear Quest, Use Case Analysis, Requirements Traceability Matrix, RUP, JAD Sessions, Oracle 10g, Quality Center


Business System Analyst


  • Conducted weekly team meeting and prepared weekly Status Reports.
  • Analyzed, planned, implemented various aspects of the sales and marketing department.
  • Managed the entire marketing department which included starting up a new division, qualifying and managing leads, product development, territory development, trade shows, evaluating sales performance and some advertising.
  • Coded and mapped business processes in order to track all corporate information through various data models.
  • These models include forecasting, pipeline management, budgeting completed and schedule activities, customer buying frequency, potential sales, lead management, sales sheets and more.
  • Assisted in the management of 40 member direct sales force.
  • Involved SWOT analysis of project plan in Rational Requisite Pro.
  • Worked with General Ledger to analyze data and created class diagrams and ER diagrams.
  • Led & conducted JAD sessions to identify the flows and processes involved in the content.
  • Prepared project reports for management and assisted project managers in the development of weekly and monthly status reports.
  • Used Front Page wizard to create pages with a predefined set of elements.
  • Visually reported the status of all files in a given website and previewed the portfolio before publishing it.
  • Used layout tables to arrange the content of web pages. Formatted and modified the text. Tables and other elements of the site with Cascading Style Sheet styles.
  • Analyzed system requirements and developed Test Plan and Test Cases for testing the functionality and security.
  • Validated all the issues returned from developers and performed regression testing on new builds.
  • Co ordinate with development team for all the issues related to deployments and defect tracking using Test Director.

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