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Senior Business Systems Analyst Resume

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NC

PROFESSIONAL EXPERIENCE

  • Passionate, Pro - active, Determined and Result Oriented Senior Business Analyst wif 8+ years of experience in business analysis. Certified Scrum Master wif proven ability to work wif self-organizing and cross-functional teams in IT, Finance and E-commerce domains.
  • Extensive knowledge in Software Development Lifecycle (SDLC) using Waterfall, Agile methodologies - SCRUM and Rational Unified Process (RUP).
  • Expertise in Requirements Gathering, Analysis, Development, Documenting and post-production support of various applications wif capability in prototyping documents models and attributes for consistency, completeness and risk minimization.
  • Analyzed source systems, business requirements and developed Functional and Non-Functional requirements. Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications focusing on workflow analysis and design, user interface design, and process flow modeling.
  • Extensive years of experience in teh design and review of various documents including Process Maps, Business rules, Business Process Re-engineering (BPR), Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, User stories/flows, Functional Specifications (FSD), Requirement Traceability Matrix (RTM) and testing documents.
  • Organized and facilitated Requirements Gathering Sessions (Brainstorming, Interviews, Focus groups and JAD sessions) wif end users, Subject Matter Experts (SME’s), Business owners and Stakeholders in order to document decisions regarding future state of business processes.
  • Excellent in performing Impact Assessment, Cost-Benefit Analysis, Gap Analysis, SWOT Analysis to check teh compatibility of teh existing system infrastructure wif new Business Requirements.
  • Experienced in creating Fishbone diagram by conducting a detailed Cause and effect analysis by categorizing teh potential causes of a problem in order to identify its root causes.
  • Well acquainted wif Workflow diagrams and Unified Modeling Language (UML) diagrams including Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams using MS-Visio and Rational Rose thus assisting teh design team in preparing Business Process Model.
  • Proficient in writing user stories and handling teh requirements churn in teh Scrum.
  • Facilitated various Sprint ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming) in Agile Scrum Methodology as a Scrum Master.
  • Well-developed knowledge in prioritizing teh Product Backlog Items (PBI) using MoSCoW technique.
  • Efficient in estimating efforts required completing user stories using Planning poker and T-shirt sizing.
  • Good knowledge in writing data dictionary and glossary for data models in teh data warehouse.
  • Extensive involvement wif Data Warehousing, Dimensional Modeling, Data Analysis, Data cleansing, Data mapping and Data Modeling.
  • Designed and executed test plans and test cases. Tracked requirements and defects using RTM and got them resolved to ensure that business requirements and functional specifications are tested and fulfilled.
  • Working knowledge of Structured Query Language (SQL) for storage and retrieval of data from Databases.
  • Collaborated in various types of testing like Functional (Black-Box) testing, End-to-End Testing, Performance Testing, Regression Testing, and User Acceptance Testing (UAT). Accompanied wif expertise in developing Test cases, Test plans and Test procedures in manual and automated test environments.
  • Extensive working knowledge on HP Quality Center (HP QC) and HP Application Lifecycle Management (HPALM) and used it to log and track issues, test cases and test plans.
  • Worthy understanding of database concepts like Data Warehousing, Data Structures, Star schema, Snow-flake schema, Data Marts, Data-Entity Relationships and User Administration.
  • Created reports using business objects functionalities like Slice/ Dice, Roll-up/ Drill down techniques.
  • Extensive knowledge working wif tools like IBM Cognos, Tableau, Spotfire and Qlik view.
  • Experience working in SOA Framework, Ajax, SOAP, Web Services, WSDL, Client and Server side Validations.
  • Possess good knowledge of validation scripting like JavaScript, JQuery, Angular JS and VB.NET.
  • Effectively used MS SharePoint for Content management and Document management across projects.
  • Extensively used tools like JIRA and Rally to document requirements/user stories, log and track requirements, issues and for many other project management functions.
  • Highly experienced in leading and satisfying business needs wif different groups wifin different levels of management in teh organization.
  • Excellent business, analytical, communication, presentation, management, technical, written skill problem-solving, interpersonal and negotiation skills wif Developers, Application Architects, Subject Matter Experts, business users as well as senior executives.

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7 Macintosh

Modeling Tools: MS Visio, Rational Rose, Axure RP Pro, Mockup Screens.

SDLC Methodologies: Waterfall, Agile-Scrum, Waterfall-Scrum, RUP.

Business Skills: Change Management, Impact Analysis, JAD Sessions, SWOT analysis, Project Planning, Project Scheduling, and Project Budgeting.

Application Tools: MS Office, MS Project, MS SharePoint, Team Foundation Server, JIRA, Rally, HP QC, HP ALM, HP QTP, Rational ClearQuest, Requisite Pro, Load Runner, Bugzilla.

Financial tools: MS Excel functions and pivot tables, Financial Statement Analysis

Technical tools: Informatica, Cognos, Tableau, Spotfire, Data Stage, SQL Server Data Tools - Business Intelligence (SSDT-BI), Sales force.

Programming languages: HTML, CSS, XHTML, XML, Java, J2EE, Angular JS, JQuery, C++, .Net, PL/SQL.

Databases: Data modeling, Data mapping, Data cleansing, Teradata, MS Visual Studio 2008, Oracle 11g/10g, MS Access, SQL Server, MS SQL, DB2Web Technologies: SOA, SOAP, WSDL, RESTFUL

Domain Knowledge: Finance Wealth Management, Portfolio management, Asset allocation, Credit Risk, Credit limit, FICO, Credit Score, Credit report, Credit Management, Stocks, Bonds, Equities, T-Bills, T-Bonds, Financial Banking, Investment Banking

IT and E-Commerce: Tracking and reporting system.

PROFESSIONAL EXPERIENCE

Confidential, NC

Senior Business Systems Analyst

Responsibilities:

  • Gatheird business requirements from business owners and stakeholders by conducting JAD sessions and referring to existing system documents.
  • Conducted various requirement-gathering techniques like Brainstorming, One-on-One Interviews and Surveys wif SME’s.
  • Developed good knowledge of Investment Banking, Risk analysis, Strategic Asset allocation, Assets, Bonds, Equity and Derivatives.
  • Analyzed and documented all business requirements of teh project in teh Business Requirements Document (BRD), Functional Requirement Document (FRD) and Use case Diagrams.
  • Developed UML diagrams to model teh various aspects of teh online-reporting system.
  • Created AS-IS process workflow and TO-BE process workflow and conducted GAP analysis for teh business.
  • Assisted in Business process re-engineering for efficiency and effectiveness of teh system.
  • Assisted in developing Data flow diagram (DFD) using MS Visio.
  • Provided analytical support throughout teh Software Development Lifecycle (SDLC) including teh analysis, design, development, testing and implementation of teh software application.
  • Assisted Product Owner in prioritizing teh user stories in teh Product backlog using MoSCow technique along wif teh scrum team.
  • Facilitated teh scrum team to estimate teh efforts required using Planning poker, also to break down epics to user stories during teh Backlog refinement meeting.
  • As a Scrum master conducted Scrum ceremonies like Daily Scrum meeting, Sprint planning meeting, Sprint review meeting, Sprint Retrospective meeting and Backlog refinement meeting.
  • Used JIRA to analyze, document and track all tasks and issues throughout teh course of teh project.
  • Created and maintained Sprint burn down and Product burn down charts to keep track of teh progress in sprints and project.
  • Facilitated and supported teh team to maintain optimal velocity and work towards completing teh schedule for each sprint along wif efficiently managing teh change management process.
  • Assisted project manager in creating proposals and project budget allocations and worked on Project Charter and Work-Breakdown Structures using MS Project.
  • Well-versed knowledge on Service Oriented Architecture (SOA).
  • Protected team from over commitment, managed backlog, prioritized teh resolution of defects/bugs as evidenced by teh on-time delivery.
  • Identified various source systems of data for reporting and worked extensively wif Data warehouses by migrating data from various OLTP’s to OLAP cube using Informatica power center.
  • Used IBM Cognos to generate reports pertaining to teh project.
  • Generated SQL queries to retrieve data of customer profiles from teh database system.
  • Involved in User acceptance Testing (UAT) for successful implementation of teh requirements.
  • Worked on HPALM to use Requirements Traceability Matrix (RTM) in order to trace teh test cases and to ensure all teh components were tested for functionality and quality as per teh requirements.

Environment: Scrum methodology, JIRA, IBM Cognos, SQL, Oracle 11g, MS Visio, Mockup Screens, MS Project, MS Office (Word, Excel, Access), AJAX, Java servlets, .NET, Gloden Source EDM, Informatica and HP ALM.

Confidential, Bronx, NY

Business Systems Analyst/ Scrum Master

Responsibilities:

  • Conducted thorough analysis of teh Business Requirements and analyzed teh business case to understand teh system needs.
  • Prepared Business Requirements Document (BRD) and Functional Requirements Document (FRD), alongside involved in creating wireframes as a part of FRD.
  • Decomposed teh scope from teh BRD into user stories by conducting a story writing session wif teh product owner and tan teh acceptance criteria for teh PSPI (Potentially Shippable Product Increment).
  • Experienced knowledge wif Credit analysis, Credit bureau (Transunion, Experian, Equifax), Credit score, Credit limit, Credit management and report.
  • Assisted in estimation and prioritization of teh user stories using MOSCOW and Planning Poker Techniques.
  • Designed and Developed Use Case diagram, flow diagrams and Activity Diagrams using Rational Rose.
  • Performed requirement analysis by gathering both functional and non-functional requirements based on interactions wif teh Process owners and stakeholders. Also documented and represented them in Requirements traceability matrix (RTM).
  • Worked towards research and business analysis for client services and system enhancement by continuously interacting wif teh business users.
  • As a Scrum Master, facilitated teh Sprint planning meeting, Daily standup and teh review meeting.
  • Tracked team velocity and sprint progress using Sprint burn down/ burn up chart and Product burn down chart and conducted time boxed daily stand-up meeting.
  • Involved in Data mapping, data modeling and data cleansing based on teh system requirements.
  • Used Rational ClearCase to keep track of teh requirements, tasks and issues that are logged and in progress along wif teh person responsible. It halps to generate reports to see teh current status of all logged in items.
  • Whenever needed, I also facilitated teh Product backlog-grooming meeting in order to reprioritize teh Product Backlog.
  • Defined teh UI wif inputs from teh data architect and developers for teh system using HTML models and mockup screens.
  • Used Tableau as a data visualization tool to communicate information clearly and efficiently via teh statistical graphics, plots, information graphics, tables, and charts selected throughout teh project.
  • Managed Change requests and performed Cost-benefit analysis and Impact analysis on teh system.
  • At teh end of each sprint, I was responsible for facilitating teh sprint review meeting followed by a sprint retrospective meeting.
  • Used MS Share point for efficient content management and document management.
  • Utilized SQL to query tables in retrieving sample data from mortgage customer profiles stored in teh system.
  • Well-versed knowledge on Service Oriented Architecture (SOA) and used it to integrate teh various modules of teh system.
  • Created and reviewed XML documents using XMLSpy for teh WSLA (Web Service Level Agreement) and data mapping.
  • Strong knowledge of client side and server side validation and assisted in writing verbiage for client side validation using Java Script and Ajax.
  • Performed process reengineering of teh interfaces to satisfy teh requirements for UI.
  • Used Rational ClearQuest to define test case and test plans besides bug tracking, reporting and report generation also created an error repository and managed teh testing process wif teh Quality Assurance (QA) team.
  • Involved in User acceptance Testing (UAT), Functional Testing/ Non-Functional Testing and Regression Testing for successful implementation of teh requirements.

Environment: Scrum-waterfall hybrid methodology, Tableau, MS Project, MS Office (Word, Excel, PowerPoint), MS Share point, IBM Rational Rose, Rational ClearQuest, Rational ClearCase, SQL, XMLSpy, VB.NET, SOA, Data dictionary, Transunion, Equifax and Experian.

Confidential, East Hartford, CT

Business Analyst

Responsibilities:

  • Gatheird business requirements by participating in JAD sessions, interviewing business users and stakeholders, conducting one to one sessions and consulting existing systems documents.
  • Mapped process flows; assessed AS-IS processes through user interviews, data collection, analysis, design and evaluation of TO-BE process solutions; performed Gap analysis as a result.
  • Derived teh functional and non-functional requirements from teh BRD to create a Function Requirements Document (FRD). Created Mockups as a part of teh FRD.
  • Designed and developed Use Case diagrams, also involved wif teh design team in creation of Activity Diagram, Sequence Diagram and Data flow Diagram to depict teh various process flows.
  • Prepared RACI chart to implement workload analysis, work assignment and conflict resolutions.
  • Used Axure RP to create wireframes, prototypes and web design documents.
  • Managed changes and worked on teh change requests during all phases of teh project.
  • Worked wif Subject Matter Expert (SMEs) to ensure source data in compliance wif teh published data standards, validating data from teh source, monitoring and reporting on teh quality of teh data.
  • Well versed wif Web services, Web service level agreements (WSLA), SOAP and WSDL along wif web methods used to develop business logics.
  • Did Impact Analysis, Feasibility Study, Cost-Benefit Analysis and ROI calculation in order to be prepared for potential business and technical risks to teh system.
  • Created dashboard wif realistic data visualization using Spotfire, that enables data to be viewed from different perspective wif varied customizable options.
  • Well-versed knowledge on Client-Server validations and developed client validations using JavaScript.
  • Developed Project schedules, timelines, status, system schematics and process flows using MS Project.
  • Created test plans, test cases, test scenarios, logged and track defects in teh system using HP Quality Center.
  • Worked towards research and business analysis for client services and system enhancement by continuously interacting wif teh business users.
  • Utilized Cognos to Extract, Transform and Load (ETL) data from teh old system.
  • Used MS Share point to collaborate across various components, modules and for content management and document management.
  • Prepared training curriculum and learning aids for computer systems; created user manuals and guides for teh tracking and reporting system.

Environment: Waterfall methodology, Tibco Spotfire, IBM Cognos, Rally, MS Visio, MS Office (Word, Excel, PowerPoint), Axure RP, Windows, Java, Java script, JQuery, PL/SQL, PHP.

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

  • Involved in various phases of Software Development Life Cycle (SDLC), including gathering user requirements, screen and report design.
  • Integrated static data wif other systems to maintain a central repository of common data by implementing SOA (Service Oriented Architecture).
  • Used MS Visio to design and develop Use case diagram, Activity diagram and Data flow diagrams.
  • Collaborated and worked closely wif teh design architects in creation of Activity Diagram and Sequence Diagram that depicts teh process workflow.
  • Drafted and updated teh sprint burn down charts and tracked teh velocity and teh sprint progress through teh same.
  • Developed conceptual and logical ER diagrams for teh database and assisted in creating Data Dictionary for teh data models.
  • Worked closely wif teh UI analysts to create mockups and enhance teh user interface of teh system.
  • Strong knowledge of Simple Object Access Protocol (SOAP) and Web Services Description Language (WSDL) to understand teh requirements.
  • Good knowledge on Service Oriented architecture (SOA) that is predominant for teh e-commerce, which is a 3-tier architecture.
  • Good understanding of OOAD concepts for implementation of teh requirements
  • Created reports, analysis, dashboards and scorecards to monitor business performance and measured results using COGNOS Business Intelligence tool.
  • Managed changes and worked on teh change requests during all phases of teh project.
  • Validated all operating model considerations and process documentation.
  • Involved in writing test cases, test plans and test scenarios and executed them along wif documenting test plans for teh project and logged teh results in HP QC.
  • Performed different types of testing like Regression testing, functional testing, UAT testing using HP QC.
  • Collaboratedwif theQA teamin reviewingand validatingtest plans andtest cases, ensuring that teh final application catered to teh userrequirements.
  • Used MS Project to track teh progress of teh project and update to teh Business owners and stakeholders.
  • Created PowerPoint presentations using MS PowerPoint for bi-weekly and monthly meetings wif senior management and stakeholders.

Environment: Scrum-waterfall hybrid methodology, MS Visio, MS Project, SQL Server, MS Office (Word, Excel, Power Point), XHTML, CSS, XML, Windows, Cognos v8 BI and HP QC/ALM.

Confidential

Junior Business Analyst

Responsibilities:

  • Gatheird business requirements by working closely wif teh stakeholders and Subject matter experts (SME’s)
  • Acted as a liaison between teh technical team and teh business users.
  • Adopted and implemented Waterfall methodology for teh development cycle.
  • Involved in creating business processes and E-R diagrams using MS Visio.
  • Created AS-IS process workflow and TO-BE process workflow and conducted GAP analysis for teh business.
  • Worked wif UI analysts to develop wireframes that supports teh new functionalities of teh system.
  • Conducted Cost-benefit analysis, Impact analysis and Feasibility analysis on teh system.
  • Strong knowledge of SOAP and WSDL to understand teh requirements.
  • Coordinated wif testing team to ensure quality of deliverables. Assist in end user training for smooth transition to teh new system.
  • Assisted teh QA team to prepare various test plans, test cases and test scenarios.
  • Documented existing application features and new enhancement features to be supported in teh future releases.
  • Participated in weekly meetings wif teh management to inform stakeholders of teh overall project progress.

Environment: Waterfall, MS Visio, MS Project, Oracle SQL Server, MS Office Suite (Word, Excel, PowerPoint), HTML, JavaScript, Salesforce and Load Runner.

Confidential

Java Developer

Responsibilities:

  • Involved in Requirements analysis, design, development and testing.
  • Designed UI using HTML, DHTML,JavaScript, CSS and Java Server pages (JSP).
  • Performed client side validations using JavaScript.
  • Developed SQL queries to store and retrieve data from database and used PL SQL.
  • Used Struts Validation framework to do business validation from server side.
  • Developed customized reports and Unit Testing using JUnit.
  • Involved in writingdevelopertest cases and in preparation of scope and traceability matrix.
  • Dealt wif business processes and Updated Project documents.
  • Supported teh application in QA and Production environments.
  • Following Coding guide lines and maintain teh quality of code.
  • Involved in building teh code and deploying on teh JBOSS application server.
  • Involved in validating teh application for different browser compatibility and users load.
  • Extensively involved in Unit testing and coordinated wif teh testing team and fixing Bugs at various stages of teh application development.

Environment: Java, J2EE, JSP, JBOSS, JavaScript, JUnit, HTML, DHTML, CSS, XML, PL/SQL, Oracle, Apache SVN, Windows, MS Office Suite, MS Project.

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