- Technical Skillset
- MicroStrategy 9.2 - Desktop/Web/Mobile
- Logi Analytics reporting tool
- Software QA Testing
- Relational Databases SQL, SQL Server 2008
- Web Development - HTML, CSS, XML
- Writing technical documentation
- Public speaking
- Operating Systems - Windows, Unix/Linux
- Microsoft Office Suite Word/Powerpoint/Excel/Access
- Adobe Photoshop
- Recent Employment
Technical Business Analyst
Conducting monthly QA tests on an actively developed software system that handles multi-million dollar financial transactions. Gathering requirements from customers and turning them into instructions for developers. Actively maintaining and developing database systems in a Windows SQL Server environment. Currently converting existing SQL Server Reporting Services reports into on-demand web reports with Logi Info.
As a MicroStrategy instructor, provided official training in the use of the MicroStrategy business intelligence software suite. Classes taught covered basic and advanced MicroStrategy use in Desktop, Web, and mobile environments. Taught report building, dashboard, and mobile app development. Tailored educational content to the needs of individual company environments.
Technical Support I
Provided first-level desktop support to a small office. Wrote SQL queries by hand to retrieve data from an Access database and produced monthly activity reports in Excel. Set up and installed new workstations, including the installation of all necessary software and ensuring network connectivity. Created and maintained an inventory of hardware parts.