PROFESSIONAL SUMMARY:

• Versatile and technically oriented Business Analyst with 8+ years of experience in leading US - based IT companies primarily
• Hands on experience in all phases of SDLC
• Excellent skills in performing various Business Analysis activities including Eliciting Requirements, Gap Analysis, Documenting Business & Functional Requirements, RTM
• Proficient in creating Use cases, Use case diagrams, process workflows, ERDs, activity diagram
• Hands on experience in creating Test Cases, Test Scripts and executing scripts in HPQC
• Good experience on Agile Methodology and Scrum Framework
• Experience in all phases of SDLC, focusing on conceptualizing business needs and translating them into viable technical solutions.
• Strengths include successful analysis and problem-solving expertise, highly rated oral and written communications skills.
• Handling task assigning, module level training, resource planning.
• Reviewing Functional and Technical documents
• Using of organisation owned tool for task creation, task closure, creating reports like causal analysis etc. to ensure SDLC phases are organization’s optimal standards.
• Working as an active member of Verified Process Delivery (VPD) team.
• Requirement Gathering, Gap Analysis. BRD/FRD creation, Requirement Traceability Matrix, Creating test scenarios, Business Rules Analysis
• Family & Children Medicaid, Adult Medicaid, Health Choice, benefit plans, WorkFirst Services, Property and Casualty Line Of Business, USA/Canada Insurance, Policy Administration System
• Extensive knowledge in designing Use Case, Class, Interaction, State, Deployment, Activity Diagram using UML. Good Knowledge of RUP
• Proficient in various techniques such as Interface Analysis, Requirements Workshop, Document Analysis and Interviews
• Good working knowledge with tools like Altova MapForce and IBM Rational Rose Enterprise software
• Good knowledge of Data flow diagrams and Entity Relationship Diagrams
• Writing SQL queries and Performance Tuning
• Analyzed System built on Curam, Java and TENFOLD
• Working knowledge on JIRA Agile and HPQC
• Proficient with Microsoft Excel, Microsoft Office, XML and MS Visio
• Good experience in Oracle 9i database design, maintenance etc.
• Hands on knowledge on UNIX, Perl and Shell

UNDERLYING COMPETENCIES:

• Excellent communication, analytical, interpersonal, problem solving and presentation skills
• Expert at managing multiple projects simultaneously.
• Ability to work cohesively with developers, other team members, testers and onshore-offshore model
• Excellent organizational, prioritization and time management skills
• Comprehensive potential to gather knowledge about a system from technical and functional perspective

TECHNICAL SKILLS:

Programming Language: Tenfold - Universal Application,Java,Perl

Scripting Language: JavaScript, VB Script, Shell, Perl

RDBMS: Oracle 8i/9i,Postgre SQL,SQL PLUS

XML Technology: XML, XSL, XSLT, XPATH, WSDL

Operating System: Windows 95/98/2000/XP; Unix

Development Tool: Universal Application

Modelling/Mapping Tool: AltovaMapforce, IBM Rational Rose, MS Visio, TestLink

Application Server: IIS

Version Control Tool: Visual Source Safe

Code Analysis-Review: Beyond Compare, Reflection

Other Tools: MS-Word, MS-PowerPoint, MS-Excel, HPQC, Lotus

PROFESSIONAL EXPERIENCE:

Confidential

Analyst Programmer/Business Analyst

Responsibilities:

• Involved in creating functional requirement document based on business requirements
• Meeting with senior Business Analyst to understand requirements and create Test cases
• Creating test scripts to cover different scenario for Medicaid cases
• Helping developers to resolve a defect and correct the functionality
• Executing test scripts and provide actual results in HPQC
• Opening a defect with explained details in case of actual result mismatches expected result
• Helping team members in completing test scripts targeted for a day
• Managed Defects through JIRA Agile and HPQC
• Created test cases for Affordable care act project
• Creating Test folders and uploading test scripts in HPQC

Confidential

Analyst Programmer/Business Analyst

Responsibilities:

• Fire BA Team - Worked as Business Analyst for Fire Line of Business applications. Worked on Agile development project to create a new Integrated Customer Platform (ICP) in Customer Driven Environment for all Fire LOB and my role is to create requirements, Use cases, Business Rules and data elements for developing new ICP applications.
• Analysis of Scope Document and User Interface Specification
• Gathering Business requirements and business rules for Fire Line of Business Policy screens
• Creating Business and Functional Requirement, Business Rules and Data elements
• Creating Traceability Matrix for all requirements, rules and Data elements
• Helping design and testing team to understand requirements and providing them functional knowledge
• Active participation in meeting with clients to understand business need and map them in deliverables
• Coordinating with offshore team to complete the deliverables.
• Conducting trainings for novice members on General Insurance and P&C LOB
• Active participant in requirement workshops and document analysis
• Knowledge Acquisition/Knowledge Validation (KA/KV) Team - Before creating a new ICP application, participated in KA/KV phase to yield knowledge and understand the complete existing fire applications and created the Knowledge Capture Document(KCD) which will help novice members and others to understand the application from functional and technical perspective
• Active participated in SME sessions with client to understand Application’s Business Overview and functionality
• Interviewing clients to understand the application
• Created Knowledge Capture Document and get it signed off by client
• Documented Use-case Diagrams and Business Process Diagrams for existing applications
• Created presentations to give playback on understanding to clients and cross vendors
• Participated in cross vendor validation of other applications KCDs
• Helped technical team to understand functional terms while documenting technical sections
• Gained technical knowledge of Mainframe while working with Mainframe resources on documentation
• Acted as Point of Contact for creating KCD on assigned applications and providing daily status to onshore counterpart.
• Created ERDs, Process flow diagram

Confidential

Responsibilities:

• Baselining Auto and Property policies to validate correct premium and factors.
• Creating report monthly showing discrepancies and issues in policies and statistics for performance of EPAS.
• Making changes in Manual rater algorithm to calculate factor and premium as per Business Requirements
• Opening defect in tool for developer to correct issue in EPAS.
• Involved in providing functional assistance to the development and the testing team.
• Gave functional level training to new joiners in project and created some reference documents for other team.
• Gave Insurance foundation training to insurance project team member which is a Insurance capability drive to bring awareness and knowledge of P&C and Life insurance.
• Gave Confidential training to registered candidate for Confidential certification adding clearing participants doubts
• Have prepared presentations and training on Home and Umbrella LOB to new joiners in project Confidential

Confidential

Technology: XML, Tenfold, Oracle,Perl

Senior Programmer Analyst/Business Analyst

Responsibilities:

• Analysis of the requirements provided from client.
• Helped BAs to provide technical information related to build Master Spec Mapping sheet for ACS(AMS-Connectivity Services)
• Created Functional and Technical Requirement Documents.
• Performed User Acceptance Testing (UAT) and regression testing.
• Performed various activities for System - study/analysis including the requirements gathering,feasibility determination and documenting along with processes.
• Writing code for major project roll-off and changes
• Handled Change Request and Defect changes in system
• Participated in value add services
• Worked on SQL queries to retrieve data for debug issues or for regression testing