SUMMARY:

• Decisive, action - oriented and results-focused professional offering over 10 years of experience in information technology and thebusiness industry with focused on managing customer business relationshipsfor multiple business functions.
• Offer talents in analyzes business operations to determine opportunities forgrowth, creativity and innovation. Driven by new challenges and desire to be successful in all endeavors.
• Team Building & Leadership Organization & Analytical Skills
• Strategic Planning Project Management
• Software Application Development Budget & Cost Analysis
• Customer Satisfaction SharePoint Technical Lead
• Project/Finance Management: Assembled collaborative teams, creating first-time positive dynamics between consultants, and contractors, as well as collaboration with vendors, public and private sectors, internal and external users. Drive to deliver quality in service and product.
• Communications: Employ proactive problem-solving communications skills to generate “win-win” scenarios. Experienced in identifying needs, communicating creatively, and delivering on target solutions.
• Solid customer relationship management, with the ability to build on credibility and gain customers’ respect and trust quickly. Motivated team player willing to “go the extra mile”.
• Drive for results: Can be counted on to exceed goals successfully. Steadfastly pushed self and others for results.
• Time Management: Demonstrate top-notch organizational skills, with ability to prioritize and multi-task.

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Business Systems Analyst

Responsibilities:

• Analyzes business processes and performs needs assessments in an effort to align our various information technology solutions with business initiatives.
• Interprets business needs and translates them into the different system requirements.
• Writes business specifications and forwards to technical staff for development of the various systems.
• Interprets different systems specifications to develop, maintain and support automated business processes where applicable.
• Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
• Configures system settings and options, plans and executes acceptance testing, and creates specifications for systems to meet business requirements.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Provide support to Enterprise Delivery System Program Office by modernizing the information technology infrastructure for business transformation systems project statewide. Documentation of business processes, internal and external clients, stake holders, security and classification of various process flow and information systems.
• Responsible for special multi-program project, systems development and testing initiatives, maintaining linkages with federal, state and private entities.
• Work with technical staff, subject matter experts, stakeholders and vendors; clearly communicate effectively and efficiently. Deals with the stakeholders where necessary to expand on the requirements and Lead work groups to analyze requirements and business solutions. Review and analyze system applications and tools to determine functionality.
• Analyzes business operations to determine opportunities for business processes and functions; translates business requirements into functional specifications.

Confidential, Richmond, VA

Application Information

Responsibilities:

• Provide planning, coordination, integration, detailed reporting of various systems in meeting the strategic objectives of the Department’s business processes. Analyze, elaborate and document the business requirements for eBusiness for VA State’s Financial Management Systems based on Peoplesoft Financials (now Oracle). Integrating infrastructure architecture, IT processes with Organizational planning, investment and performance measurement
• Provide support in the development, design, and strategic administration of the financial system, Application Architecture. Development of business requirements for multiple business functions, IT Applications architecture and system platforms includes Engineering, States Financials Systems, Road Transportation, IT infrastructure. Fund Operations, Treasury operations. Federal and State govt. Financial eBusiness coordination.
• Systems analysis and design models techniques, Interact with all levels of management and business owners, to plan, develop, implement, evaluate and maintain the department information systems. Documenting and developing enterprise architecture, dependencies between applications, technology and business processes solutions, standards and requirements.
• Provide procurement oversight and guidance to district and central office customers, prepare

  contracts and procurement documentations. Analyze financial applications and a good knowledge of financial System.

• Plan prioritizes and manages multiple projects, train and directs others on automated systems applications in development and design of various projects. Review and process IT security requests. Analyze and evaluate data and coordinate technology services and support for a Location and Design division and Bridge Division.
• Liaison between internal, external clients and information systems to modify existing operational systems. Assist in the business process flow, design and documentation for new technology within the department.

Confidential, Richmond, VA

Computer Software Section Manager

Responsibilities:

• Manage business team in the development, design of engineering systems, Financial Management System (FMS), Develop an information system that helps organize and prioritize data. Define expected outcomes of the information management system to provide timely flow of information to the project teams. Lead or participate in pilot programs and tests.
• Manage multiple accounts for the department that includes analysis, monitoring and evaluating new opportunities for each account pertaining to software, and business development.
• Provide support in the Design of Application Architecture. Development of business requirements for multiple business functions such as IT Applications architecture administration of the financial system, and system platforms includes Engineering, States Financials Systems, Road Transportation, IT infrastructure.
• Project Manager for multi-program projects, Document Management Systems development, design and testing of various engineering software applications such as Project Pool, Project Cost Estimating system, Dashboard application and Six Year Improvement application and Web development applications. Primary contact for all district-wide technology users. In collaboration with district management ensure VDOT technology needs are met
• Initiated cross- within section improved workflow and streamlined project completion.
• Inherited project to enhance productivity and quality control. Through series of actions, team subsequently delivered outstanding project completed on time met customer’s approval.
• Comprehensive analytical skills and communicate clearly and effectively, orally and in writing with internal and external customers.
• Provide oversight and guidance to district and central office customers, prepare

  contract documentations.