SUMMARY:

• Around 12 years of hands - on experience in the fields of Retail, Manufacturing domains on data migration, integration and product customizations with clear understanding of
• Business Process Flow and Business Analysis. Have demonstrated proficiency in areas of project management, technical and analytical support and assisting in gathering business requirements, Quality Assurance and the leadership of global teams to implement new security, technology and re-engineered business needs.
• Good experience in conductingJoint Application Development (JAD) sessionsto converge early toward a design acceptable to the customer and feasible for the developers and to limit a projects exposure to the forces of change.
• End to end knowledge of store system
• Detailed knowledge of IBM 4690 POS functional needs
• POS Integration, Security: PCI/PII, Tendering, transaction processing
• POS Financial Services, Cash office management
• Merchandizing, Item restriction and Vendor Master knowledge to support store system
• Customer management & maintenance, Member & services
• Services hosted through POS
• Business Analyst skills - Understanding of Rational Unified Process (RUP), Unified Modeling Language (UML), Software Development Life Cycle (SDLC), Object Oriented Analysis and Design Concepts (OOAD), Business Process Re-engineering (BPR), Test Lifecycle, Data Modeling, Service Oriented Architecture (SOA), Prototyping, Agile and extreme programming methodologies.
• Extensive experience in Business writing skills in writing Business Requirements Document (BRD), System Requirement Document (SRD), Use Case Specifications, Functional Specifications, Technical Specifications across the Deliverables of a project.
• Extensive Experience in UML and Process modeling using Use Case Diagrams, Activity Diagrams and Sequence Diagrams.
• Good experience in conducting Joint Application Development (JAD) sessions to understand detailed functional aspects of business process and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams.
• Good experience with Rational Rose, Rational Requite Pro, Rational Clear Quest, Rational Clear Case, MS Project, MS Visio, Crystal Reports.
• Facilitated User Acceptance Testing (UAT) with the stakeholders from cross functional teams and the business users as well as trained users to use the system configured.
• Good time management and interpersonal skills, which helps in conducting project meetings, reviews, walkthroughs, and customer interviews according to the varied needs of the people involved.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/XP/Vista/7, AIX, Z-OS, Unix, Linux

Languages: C, VB, VBA, Java, VB.Net

WebTechnology: HTML, XML, HTTP, Jsp, Java Script

Methodologies: Rational Unified Process (RUP), Waterfall, Agile/Scrum & SDLC

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Case), UML, MS Visio, Clarity, TCL/TK, Tableau 8.1

Software Packages: MS Office (Word/Excel/Access, PowerPoint), MS Project, MS SharePoint, MS Visual Studio, Mind Maps

Testing Tools: Rational Clear Quest, Mercury Test Director

Database: Oracle, SQL Server, Teradata, DB2

Products: PLM: Dassault enovia v6 (MQL/Engineering/Document/Program centrals), Optima POS: IBM 4690 (Toshiba) / IBM MQ

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

• Responsible for project delivery, Change Management, Business Customer engagement, Stakeholder Management, Engaging Partners - floating RFP, evaluating RFP, Risk Management, Solution Design, Solution Security control,
• Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Assembled and validated business requirement documents (BRD) and the technical specifications as per user requirements. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Documented detailed business requirements and process flows using Visio.
• Identified and documented the dependencies between the business processes. Also, assisted the customer in defining the high-level Functional Requirements and needs.
• Facilitated sprint planning meetings at the beginning of every sprint with an end result being a backlog of requirements/sub-requirements that the team anticipates completing at the end of the sprint.
• Facilitated daily stand up meetings to collect requirements from system users and to keep track of what was done the day before and what is to be done that day and strictly enforced time-box approach for these meetings.
• Facilitated the sprint review meeting to review the completed work and presented it to the stakeholders.
• Worked on the development and changes to the look and feel of the web application and performed user acceptance testing (UAT) for errors and System Testing.
• Performed requirement walkthroughs with the testing team to develop testing strategies and test plans such that test cases reflect user needs.
• Managed and controlled change requests/defects using Clear Quest and made sure members in the team followed the change guidelines.
• Validated technical designs created by IT developers against functional specifications.
• Identified bugs and tracked them to completion using Rational Clear Quest.
• Worked to build Strategic Web application to design a migration plan for applications to migrate Network zones and move into virtualization
• Facilitated discussions, presentations and preparation of the burn out charts and estimated the schedule of the project timelines.

Environment: UML, MS Visio, MS Project, MS Access, scrum (Agile) implementation, JAVA, J2EE, JSP, HTML, SQL server 2012 R2, Oracle 11i, SharePoint

Confidential - Bentonville, AR

Senior Business Analyst - POS

Responsibilities:

• Linked business processes to organizational objectives, performed critical path analysis, to identify opportunities for business process improvement.
• Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Gathered and presented detailed budget estimates and timelines for all phases of project development lifecycle for all proposed solutions.
• Performed Risk Analysis to identify the business’s critical and high-risk areas of the application.
• Performed Gap analysis for the new functionality requirements. Identified and documented the dependencies between the business processes.
• Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Worked closely with the program manager / project manager / in country managers & teams to prepare documents such as Business Requirements Document (BRD) and System Requirements Document (SRD).
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Facilitated discussions, presentations and preparation of the burn out charts and estimated the schedule of the project timelines.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and Entity Relationship (ER) Diagrams in MS-Visio.
• Extensively involved in change management initiatives, managed and controlled change using Clarity, associated requirements to specific change request/enhancements/defects and made sure that other teams were following the change requests guidelines.
• Performed requirement walkthroughs with the testing team to develop testing strategies and test plans such that test cases reflect user needs.
• Conducted GAP analysis to gather new functionality requirements. Also, worked on Agile and SCRUM methodologies for fast completion of projects.

Environment: UML, IBM Web sphere Modeler, MS Office Suite, MS Visio, MS Project, scrum (Agile) implementation, IBM Rational Software Modeler, JAVA, J2EE, JSP, HTML, SQL server 2000, Oracle 11i, MS SharePoint.

Confidential - Bentonville, AR

Senior Business Analyst

Responsibilities:

• Worked closely withSMEsin understanding and documenting data requirements pertaining topricing data.
• Analyzed business requirements intohigh level and low level Use Cases, Activity Diagrams for data transformations
• Worked closely with the data architects/scientist to prepare documents such as Business Requirements Document (BRD) and System Requirements Document (SRD)
• Analyzed requirements document by identifying ambiguous, incomplete and incorrect requirements on data mapping. Also, developed attribute matrix and functionalitytraceability matrix to check if the current project requirements are being met.
• Analyzed data and created both Class Diagrams and ER Diagrams for designing databases which was Microsoft SQL Server 2008 / DB2 on Mainframe. Also, heavily used SQL Server database to extract data and transformations - develop adaptors specifications & design
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and Entity Relationship (ER) Diagrams in MS-Visio.
• Conducted JAD sessions with management, SME, vendors, users, credit agencies and other stakeholders for open and pending issues.
• Scheduled meetings with developers, systems analyst and testers to collaborate resource allocation and project completion using MS Project.
• Managed and controlled change requests/defects using Clear Quest and made sure members in the team followed the change guidelines.
• Aggregated and Analyzed test metrics weekly from the database that reflected the current status of the test execution and the state of the defects, and communicated weekly status report.
• Extensively used DB2 and SQL to analyze data scenarios and data mapping.

Environment: UML, IBM Web sphere MQ, MS Office Suite, scrum (Agile) implementation, IBM Rational Software Modeler, JAVA, J2EE, JSP, HTML, SQL server 2000, Oracle 11i, SharePoint Test Director.

Confidential

Senior Business Analyst

Responsibilities:

• Understand the scope of the project and gathered and documented the requirements for Optiva PLM customization
• Interviewed SME’s and carefully recorded the requirements by asking detail questions and documented all the requirements so that they could be understood by both business people and technical teams.
• Developed and managed the formal data migration and product customization Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and kept them updated about Business users’ sentiments.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stakeholders can understand the business process.
• Created the user requirement specifications and helped convert them to functional requirements and managed them in Rational Requisite Pro with proper traceability to the system requirement specifications (SRS) and also created the business vision document and glossary.
• Documented workflow according to business specifications and adhering to UML standards.
• Used Rational Clear Quest to manage and track defects, prioritized defects with each build and made sure that they were communicated to the affected teams.
• Extracting and transforming data (as per the Business Rules/logic) from source systems to provide a consistent structure for the data warehouse environment.
• Worked with other Business Analysts to extract the required data to be fed in to the centralized repository.
• Performed different testing like unit testing, system testing, and functional regression testing.
• Involved in preparing a simple and detailed User manual for the application for intended users.

Environment: Windows XP, MS Office Suite, MS SharePoint, Test Director, MS Visio, Oracle, .Net, HTML, ASP, MS-Project. Back office

Confidential, Toronto, CA

Functional Business Analyst

Responsibility:

• Interacted with users to determine user requirements and goals thus defining key challenges, project scope, requirements and project deliverables.
• Conducted JAD sessions to discuss architectural solution that meets the business requirements and work flows for ECR and ECO.
• Interviewed SMEs and IT experts asking detailed questions and carefully recording the requirements in formats that can be reviewed and understood by both business and technical teams across the organization.
• Analyzed and designed current business processes and proposed solution for business process re-engineering throughout the process mapping product lifecycle.
• Segregated requirements mapping to Engineering and Document central functionality and BOM management.
• Detailed analysis of engineering BOM release.
• Customization of the centrals as per client specifications.
• Used MS Project for project planning and status reporting.
• Used Quality Center for organizing and managing all phases of software testing process including planning tests, executing tests, defect tracking and reporting.

Environment: Customized SDLC based on waterfall and iterative development, MQL, MS Visio, Engineering Central, Document Central, IBM MQ

Confidential

PLM Consultant

Responsibilities:

• Development & maintain PLM application for global manufacturing plant.
• Support sites across the globe.
• Customized eMatrix solution powered by TCL/TK.
• Designed and implemented process to parse and load various BOM formats.
• Customized eMatrix Engineering central called Manufacturing Central.
• Implement the BOM loaded functionality and ECN - Engineering Change Notification Module for the orders received and created
• Customized eMatrix PLM tool to the requirement of the Panasonic product line
• Implemented EBOM of a part or part family involves document management and involves in Part & Part creations
• Develop EBOM release to SAP