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Sr. Business Analyst Resume Profile

Professional Summary:

  • Over 8 years of professional experience as a Business Analyst with expertise in project management, business process analysis, business process modeling, business requirements, database design, and strategic planning in the field of Insurance.
  • Highly experienced in all insurances such as Property and Casualty Insurance including Auto, Home, and Marine Life insurance/Annuities.
  • Highly experienced in implementation of Guidewire Billing Center, Policy Center integrations.
  • Excellent skills in writing Business Requirement Documents, Functional Requirement Documents, Systems Design Specification, Workflows and diagramming skills for drawing UML diagrams such as Use case, Activity, Sequence diagrams and Class diagrams.
  • Expertise in Process Analyst as an engineer.
  • Experience in the areas of Process Management Improvement, Automation, New Application Implementations and typical business analysis practices from requirement gathering, functional documentation/testing, and UAT to post go-live support.
  • Extensive work experience with ISO coverage, endorsements forms and Surplus forms.
  • Extensively worked with On-site and Off-shore Quality Assurance Groups by assisting the QA team to perform Black Box /Functional /Regression /System /Unit/Stress /Performance/ Smoke/Package /UAT's.
  • Highly experienced in reporting tools, and automating report generation/extraction process, and making such data available on-demand in online platforms, and storages.
  • Expertise in Data Quality Management, Data Modeling, Data Analysis, Requirement Analysis, Business Modeling, Data Migration, Data profiling, Dimensional Modeling.
  • Extensive experience with Data Warehousing, Extraction, Transformation and Loading ETL and Business Intelligence BI tools.
  • Creative and innovative thinker with excellent communication, analytical, interpersonal, and presentation skills expert at managing multiple projects simultaneously.
  • Excellent leadership skills in managing people and processes and developing motivated, high performing staffs eager to take on challenges and working collaboratively to contribute to organizational vision.

Business/Technical Skill:

Waterfall Model, Agile Methodology SCRUM , Rational Unified Process RUP ,SAP BI, BOBJ, MIS, e-Room, Clarity, Essbase, Rally, TestLink, Guidewire, MS Visio, Share Point, Rational Suite Rose, Requisite Pro, ClearCase, ClearQuest , JIRA, Test Director, QTP, MS SQL Server 2000/2005 T-SQL , WinRunner, Load Runner, MP, Erwin, DB2, SQL, Microsoft Office, SOA, MS Project, NUnit, HP Quality Center, Soffront CRM, WinCVS, Web Services, Six Sigma, Java, DreamWeaver, Cognos BI.

Projects Summary:

Confidential

Sr. Business Analyst

Responsibilities:

  • Conducted small group workshops, individual and small team meetings, and conference calls with CRS-Micro Business unit, product owners CRS-Micro Underwriters and developers to gather functional and nonfunctional requirements.
  • Conducted daily requirement walkthrough sessions with offshore design team.
  • Created Detail Project Charter to see vision statement, and in scope, out of scope items.
  • Worked with System Analysts on project estimation process to develop project time line/Major milestones, which were aligned with SDLC.
  • Used prototypes methodology to gather and document requirements to create mockups and to visualize the look and feel of application and process workflows.
  • Involved elicitation and prioritizing of requirements in Quality Center.
  • Created BRDs and converted business requirements into functional requirements Functional Specs .
  • Created Forms Management Templates and forms in production environment ISO coverage, endorsements forms and Surplus forms .
  • Analyzed the as-is and to-be systems to perform GAP Analysis and process analysis to make recommendation for system and workflow.
  • Developed UML Use Case diagrams for faster and more efficient communication with stakeholders, by utilizing MS Visio.
  • Tracked CR's Change Request requirement items in Quality Center.
  • Extensively worked on the Data Elements analysis and documentation of MIS reports requirements for Micro Strategy business Unit.
  • Documented summary and pricing report layouts and report mapping tables.
  • Worked with IBM Genius and tracker team to update product codes in backend.
  • Worked with Actuaries to clarify premium calculation related issues/follow ups.
  • Assisted and directly involved with on shore and off shore QA team in creation of Test Cases and tests implementations.
  • Coordinated with the business testing team to explain and develop the Test Plans, Test cases, Testing Evaluation strategy and methods for user acceptance testing UAT .
  • Extensive worked in Functionality testing, tracking the defects, preparing the defect reports using HP Quality Center.
  • Provided User Training and production support.

Tools Technologies: Waterfall, HP Quality Center, Share point, Snagit, MIS, MS-Visio, BOBJ, IBM Genius, e-Room, Essbase, Rational ClearQuest, Base Clear case, DB2, MS Project, MS Office Suite, MS Project.

Confidential

Sr. Business Analyst/Area Lead

Responsibilities:

  • Conducted and led JAD sessions, small group sessions, and group interviews with SMEs and developers to gather functional and nonfunctional requirements of the system.
  • Assessed the flaws in the existing as-is system and made clear recommendations of business process improvements, and incorporated them in the to-be system design.
  • Actively involved in creation of the UML diagrams such as sequence, activity and class diagrams for certain modules of the application using MS Visio and Rational Rose.
  • As Scrum Master facilitated user stories to make appropriate commitments through story selection, sizing and tasking.
  • As Scrum Master created and prioritized the Back Log in Rally, coordinated Planning Sessions and maintained User Stories and Acceptance Criteria.
  • As Scrum Master moderated Spring Retrospectives, focused on results, to bring teams to a higher level of performance.
  • Proactively communicated and mitigated the issues/risks/RCNs requirement change notification at the project level.
  • Collaborated with dependency coordinator for cross-DC dependencies.
  • Worked with System Architects to resolve issues or identifying RCN requirement change notification /Change Controls.
  • Assisted and directly involved with QA team in creation of Test Cases and tests implementations.
  • Collaborated with Dev/Test Leads to contribute in design, development, and test scope definition.
  • Managed offshore delivery of the work package requirements deliverables and worked with Offshore Leads to plan/assign offshore work, and outlined a communication plan across onshore offshore teams.
  • Provided production support/Hyper care.

Tools Technologies: Agile-Scrum, Rally, MS-Visio, Clarity, Test Link, Java, Rally, ClearCase ,DB2, MS Project, MS Office Suite, Erwin, IBM Lotus Notes.

Confidential

Business Analyst

Responsibilities:

Inception

  • Worked closely with project manager to create Project Charter to define project scope, risks.
  • Assisted the project manager effort estimation, process redesigning, resource management, issue/risk analysis, milestone tracking and associated documentation
  • Interacted with the end users to define and document data warehouse business requirements as the foundation for database design, data extraction and analysis.
  • Involved Data governance processes to ensure that important data assets are formally managed throughout the enterprise.
  • Facilitated JAD Joint Application Development sessions to resolve issues relating to difference between business requirements and technical design.
  • Created Business Requirements and converted them into detailed Use Cases, Report and Analytical Specifications and Non Functional Requirements.

Elaboration

  • Derived functional specifications using UML models including use case diagram, activity diagram, and sequence diagram, and collaborated with software architects and developers to ensure that the applications conform to the requirements and helped to understand the business flow and account relationships in accordance to the specific databases and tables involved in development.
  • Involved designing and creating the architecture of data warehousing star schema logical database model.
  • Developed detailed ETL, cube and report specifications by coordinating with the Solutions Architects and Data Architects.
  • Involved tracking and improving enterprise data by using Six Sigma and tools for data mapping, profiling, and monitoring data.

Construction

  • Maintained Traceability Matrix for the current business processes and proposed changes.
  • Assisted Project Manager with maintaining and monitoring project progress and status using MS Project, providing high level estimates of efforts for analysis, implementation and support of application, estimating delivery schedule and resource allocation.
  • Developed test plans with QA team and helped to develop test scenarios for system testing, integration testing and performance testing.
  • Coordinated with the business testing team to explain and develop the Test Plans, Test cases, Testing Evaluation strategy and methods for user acceptance testing UAT .
  • Participated in production defect review meetings with the team members and worked closely with the project manager to record, track, prioritize and close bugs.

Transition

Conducted UAT, documented and reported user feedbacks to management team, and developed training materials for different end users and assisted in User Training for the new system.

Tools Technologies:

RUP, MS-Visio, SAP BI, Cognos BI, e-Planning, Clarity, JIRA, Essbase, Rational ClearQuest,DB2, MS Project, Six Sigma, MS Office Suite, Erwin, MS SQL Server 2000/2005 T-SQL .

Confidential

Business Analyst

Responsibilities:

  • Conducted user interviews, gathered requirements, and analyzed the requirements by using Rational Rose, Visio and Requisite pro.
  • Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
  • Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products, and Process.
  • Identified internal and external system Requirements, design and configuration set-up.
  • Translated the Business needs into system Requirements, communicating with the Business on a broader scale and elicitation view.
  • Worked on Guidewire Auto Policies on Submission/ Policy Changes/ Renewals/ Cancelation.
  • Created automated scripts for Guidewire Quick Quote, Application and Policy Binding Processes.
  • Assisted the developers to write clear, concise detailed system requirements specification SRS documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
  • Participated in migration process from Mainframe, policy legacy systems to Guidewire applications.
  • Create data-mapping between the current and future operating environments. Document all operating model changes through data-flow and process diagrams to assist users develop an understanding of future state architecture.
  • Created Test Data using Test Partner on Guidewire Policy Center application.
  • Performed Integration testing on Credit check, Code One address verification applications which were integrated with Policy Center. .
  • Developed Implemented Data Driven Automation Framework to perform UI testing on Guidewire applications.
  • Documented the entire testing process, test cases and test results.

Tools Technologies:

Agile-Scrum, Rally, Guidewire, Rational Suite, Commercial Edge, Microsoft Office Suite, Microsoft Visio, Windows NT/XP, SQL, SharePoint, WinRunner.

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