PROFESSIONAL SUMMARY:

• About 9 years of experience as a Business Analyst, Data Analyst, Requirements Analyst dealing with business intelligence across the project lifecycle with expertise in Financial/Banking, Healthcare, Pharmaceuticals and Telecom domains.
• Full Product Life - Cycle Development and Analysis (SDLC / Waterfall, Agile, Scrum)
• Proficiency in interviewing stakeholders, project management, documentation, troubleshooting, requirements analysis and realization using Use Cases, deriving testable functional / non-functional system requirements, providing strategic and tactical inputs and coordinating with business functions and technical project teams from conception through deployment, and support.
• Well versed in formal business and functional requirements gathering, definition and documentation, data modeling, logical and functional design specification formation, project management, QA & UA testing, and intensive business and data analysis
• Supported SOX Team from the Internal Audit Department (IAD) in performing SOX compliance testing and implementing SOX internal controls.
• Experience in Developing, implementing and executing Use Cases as per the AGILE/RUP methodology
• Proficiency in creating Business Process Models
• Proficiency in creating Business Requirements Documents (BRD)
• Expertise in identifying business problems and solutions, after in-depth interactions (Survey design, Interviews, Structured discussions, Idea Workshops and JAD sessions) with Top Management and users and in marketing.
• Led small to medium sized projects and supported senior project management team members on larger engagements
• Successfully trained, mentored and motivated onsite and offshore engineers and developers.
• Master role juggler. Collaborative work style. Excellent flexibility. Ability to Serve in a variety of project roles.
• Undergone the MS SharePoint intensive through the corporate sponsorship. Co-developed many applications, leveraging several technologies including Java, OOA-OOD, SQL Server, Oracle
• Excellent at developing optimization models for various business scenarios to facilitate management decision making with the help spreadsheets and its advance tools such as precision tree and Risk.
• Good understanding of WD (web development) design principles and “best practices” connected with data integration and data quality.
• Specializing in working with both business and technical staff to create, interpret, and implement business requirements into technical specifications.
• Content and information architecture, design and development (UML, OOA) of custom applications and User Acceptance Testing (UAT) including regression and Functional Testing.

TECHNICAL SKILLS:

Applications/ System Tools: MS Products (i.e. Word, Excel, Access, MS Project/Project Server, FrontPage, PowerPoint, Visio, Outlook), Mercury Tools (i.e. Test Director, Quality Center, Quick Test Pro, LoadRunner), UML, Enterprise Architect, Notes 7, JIRA Rational Clear Quest, Quality center, SharePoint.

Requirement Management: Mindjet Manager 7.0, Requisite Pro, DOORS,RALLY

Programming Languages: Java, C Language, HTML,DOTNET

Visual Modeling: Visio, Rational Rose, Metastorm, ERWIN, UML

Operating Systems: MS Windows XP/Vista/7,UNIX

Project Management / COTS: Microsoft Projects

Reporting Tools: Business Objects, Hyperion, Crystal Reports, OBIEE, MS EXCEL, Micro strategy

Design Architecture: Visio, ERWIN

Methodologies/ Process Structures: SDLC, ITLC, RUP, PMO, Agile, Six Sigma.

Databases: Oracle 10g,Oracle 9i, SQL Server 2005, Sybase IQ

Web Design, Portal: Vignette - Content Management system

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Business Analyst

Responsibilities:

• Assess business operations and processes of Central Credit Pricing business unit & understand procedures, information flows and handoffs, decisions, communications pathways.
• Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of CCP.
• Created Business process model, design, Technical specification and interface control documents along and business requirements document including process flows and other information or processes needed to describe required legacy system changes for development, QA, and other internal customers.
• Actively participated in creating Data requirements for UI applications,design, and format business requirements including process flows and other information or processes needed to describe required legacy system changes for development, QA, and other internal customers. Created Interface Control Documents and Service Level Agreements for new and legacy systems of MBSGFEECOMMITING Project.
• Analyze current business process and business functionality and determine key business requirements for system enhancements of MCTSx and MBS POOL. Analyze and document business rules in back end systems to move to a lender-facing system (MBSc and Pricing Utility).
• Identify and document changes to existing and new interfaces in order to execute the new business rules & the functionality needed for new User Interface screens to enable greater loan status transparency and internal views into the loan information.
• Business rules experience with ILog and JRules with Agile Methodology in MBS projects along with experience in MISMO, DOORS and RALLY (tool used for agile scrum).

Confidential

Business Analyst/Technical Writer

Responsibilities:

• Interacted with the business users, and developers to translate needs into business requirements, technical requirements.
• Involved in developing manuals and user guide of the web based applications.
• Conducted functional walkthroughs and User Acceptance testing sessions and assisted the development of User Manuals for customers.
• Authored and updated work order related deliverables and project plan/schedule to monitor project progress and also to communicate risks associated with project deadlines.
• Effectively workedin a fast paced environment with cross-functional groups with changing priorities and good understanding of telecommunications principles and industry practices.
• Created and executed program work plans and revised asneeded to meet changing needs and requirements.

Confidential, Washington DC

Sr. Business Analyst

Responsibilities:

• Generated the Data Information Gathering Report, Requirements Document and Technical Analysis Report which concluded all the attachments below as the major findings
• Prospectus: comprises all the Executive Level information.
• Architectural Design Document: comprised of the requirements gathered during initial interviews
• Business Blue Print: process diagram showing life-cycle of the project
• Provided business process knowledge, technical expertise for data mapping, coding specification, testing and issue resolution for the various releases of the application
• Performed GAP analysis to map the As-Is and To-Be (for the recommended solution of software) Business Processes and involved in Business Process Models..
• Coordinated work plans between the project manager and clients using Microsoft Project..
• Communicated Daily, weekly and monthly statistics to the management
• Used Business Intelligence tools (Microstrategy) MS Excel worksheets for Reporting
• Conducted functional walkthroughs and User Acceptance testing sessions and assisted the development of User Manuals for customers.
• Updated and modified progress and resources allocation in MS project for the team and facilitated UAT and test strategies with Information Technology Group.
• Developed a workflow model, using the Metastorm BPM suite.
• Created FRS (Functional Requirements Specification), gathered requirements and established new processes and best practices to ensure member support
• Understanding the business need, defining a creative and useful software solution, and promoting the product to the user community and management.
• Worked on latest technologies using cloud computing.
• Written concise and effective user stories with precise and accurate acceptance criteria in a true Agile / Scrum environment.
• Provided advice and support to the development of advanced systems including data warehousing and cloud computing services.
• Created and managed project plans, handled status updates, tracked milestones and communicated progress in a cross-organization manner.

Confidential, Ashburn VA

Sr. Business Analyst

Responsibilities:

• Helped in Analyzing the client system requirements and providing guidance to the development team on the design of a software solution to support the required changes to their existing software
• Provided business process knowledge, technical expertise for data mapping, coding specification, testing and issue resolution for the various releases of the web development reporting application.
• Coordinated executive leadership and support services in analyzing, developing and test activities along with business requirements and specifications for WD (web development) based solutions.
• Involved working on providing trouble management support for various web based application groups including Bundle Qualification Tool (BQT) and Call Management Interface System (CMIS), SSP, COFEE EAST, COFEE WEST and Billing Applications.
• Worked with a group Involved in receipt and management of customer complaint satisfaction, work management, integrated account, customer account alerting, order lifecycle management, error management etc.
• Worked on Corporate Business Intelligence interface named ISITE which is used to track and monitor the life cycle of work events (orders, trouble tickets, etc.) and measure critical operational data near real-time.
• Communicated Daily, weekly and monthly statistics to the management
• Used Business Intelligence tools and Macro enabled MS Excel worksheets for Reporting
• Conducted functional walkthroughs and User Acceptance testing sessions and assisted the development of User Manuals for customers.

Confidential, Columbia, MD

Business Analyst

Responsibilities:

• Created business cases and system level documents on assigned projects as required.
• Worked on creating reports in WEBI and Crystal Reports using universes as the main data providers.
• Created data dictionary, involved in data mapping and process enhancements for the existing business logic with the help of modeling tools.
• Assisted the Project Manager in preparing Project Schedules, Milestone Tracking, Resource allocation and work breakdown structure using MS Project.
• Worked on Agile SPRINT framework for the whole project life cycle (PLC).
• Conducted Impact analysis for changes in the requirements.
• Developed additional and technical documents using MS Word to supplement existing rollout procedures.
• Developed Business Requirement Documents (BRD), Business Needs and Features (BNF) and Functional System Design (FSD).
• Acted as a liaison between the CTSTG Group and the technology group of Confidential .
• Performed GAP analysis to map the As-Is and To-Be (for the recommended solution of software) Business Processes.
• Coordinated work plans between the project manager and clients using Microsoft Project.
• Component Design Document: use cases (diagram and detailed) based on the process diagram in the Business Blue Print
• Created activity diagrams, use case diagrams and sequence diagrams using MS Visio to view the system from different perspectives.
• Created User Stories and Storyboards to help communicate requirements.

Confidential, McLean, VA

Senior Business Analyst

Responsibilities:

• Created FRS (Functional Requirements Specification), gathered requirements and established new processes and best practices to ensure clinical trial member support
• Understanding the business need, defining a creative and useful software solution, and promoting the product to the user community and management.
• Performed Gap Analysis on existing reports and interacted with users to understand requirement specifications.
• Developed Business Requirement Documents (BRD), Business Needs and Features (BNF) and Functional System Design (FSD).
• Generated the Data Information Gathering Report, Requirements Document and Technical Analysis Report which concluded all the attachments below as the major findings

Environment: Oracle Applications Rel 10.7 NCA (Payables, Receivables, Fixed Assets, General Ledger, Sys. Admin. & AOL), Developer 2000, SQL*Loader, IBM AIX 4.3.1/4.3.3, Windows 95