PROFILE SUMMARY:

• 7 years of experience as a Business Analyst in Banking, Healthcare and Insurance domain with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis.
• Well versed with all phases of Software Development Life Cycle (SDLC) including but not limited to the various concepts such as Requirement Gathering. Proficient in Requirement Management, including gathering, analyzing, detailing and tracking requirements.
• Extensive knowledge of SDLC methodologies like Agile (Scrum, RUP),Waterfall, Incremental and, Rapid Application Development (RAD).
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports.
• Knowledge of Relational Database Management System (RDBMS).
• Experience in working with product backlogs, sprint backlogs along with creating user stories and prioritizing user stories.
• Extensive experience in gathering Functional user requirements, creating Use Cases and functional Requirement Document(FRD) as per user requirements in addition to creating Business Requirements Document (BRD).
• Experience in project management to plan, schedule, organize, coordinate and execute scope of the project by adjusting time and resources.
• Excellent skills in Unified Modeling Language (UML) diagrams, such as Use case, Use Case diagrams, Process Flow, Activity diagrams, Class diagrams, and Sequence diagrams.
• Solid understanding of Rational Unified Process (RUP),Unified Modeling Language (UML), Object Modeling Technique (OMT), and Object Oriented Analysis (OOA).
• Experience working in HIPAA, ICD 9 and ICD 10.
• Experience working on HIPAA,EDI 835, 837I, 837P, 276/277, 278, and 270/271.
• Strong knowledge of EDI Claims, member enrollment, billing transactions, claims management process, Medicaid and Medicare Services.
• Experienced in Property and Casualty Insurance (P&C) including Policy Admin System, Claims, Billing and Reinsurance, Claim processing using Industry standards - ACORD, ORIGO.
• Experience with data migration (ETL development), document data manipulation processes including data mapping and data management governance.
• Experienced in conducting Joint Application Development (JAD) and white board sessions with Business Users and Tech Lead to obtain domain level information of project by Requirement Management Methodology.
• Strong expertise in Client Relationship Management, worked as a liaison between business, technical and non technical departments within IT organizations.
• Experienced in BI / Dash board with Cognos and Micro strategy technologies.
• Experience in performing GAAP analysis, Impact analysis on To-BE system.
• Expertise in working closely with UI Team to develop Wire Frame for the desired look and feel.
• Extensive knowledge in data validation using SQL and Oracle database knowledge.
• Quality assurance center assisting experience in creating test script and Unit Testing.
• Strong customer/ user advocate, with excellent analytical, collaboration, communication, decision-making, presentation, organizational and interpersonal skills, always willing to work in challenging and cross platform environment.

GOAL:

Analytical, dynamic team player poised to leverage professional and educational experience to launch successful as a Business Analyst or Strategic Planner for a company seeking diligent worker committed to supporting corporate missions and objectives.

TECHNICAL SKILLS:

SDLC Methodologies: SDLC, Agile (Scrum), Waterfall, Incremental.

Business Modeling Tools: MS Visio, MS Access, Rational Rose, UML language.

Requirement/Project Management Tools: MS Word, MS Excel, MS PowerPoint, Rational Requisite Pro, Rational Clear Case, MS Project.

Documentation Management Tools: MS SharePoint, Visual SourceSafe.

Business Analysis Tools: SPSS, SAP (SD,MM,PP modules), Excel Miner, Microsoft CRM(Introductory), R-Commander.

RDBMS: Oracle 8i/9i, SQL Server 2000, My SQL, MS Access,Quickbook2011, 2013.

Operating Systems: Windows 7/Vista/XP/2000.

Economic evaluation of Projects: ROI, Net Present Value Analysis, Cost Benefit Analysis.

Operation Research Techniques: SWOT analysis, Impact and Risk analysis, GAAP analysis.

Environment: al Web Technologies: ASP, JavaScript, HTML, XML and FrontPage, VB.Net, ASP.Net, C#, XML.

PROFESSIONAL EXPERIENCE:

Confidential, Kennett Square, PA

Business Analyst

Responsibilities:

• Facilitated JAD sessions, user meetings, interviews and Requirement Elicitation Sessions to extract business requirements and to confirm that those requirements are in alignment with up gradation of existing system to 5010.
• Extensive use of MS Project to maintain record of recommendations, communications, activities, schedules and to monitor progress of project in real time.
• Carried out Risk assessment and Impact analysis 5010 conversion during the analysis phase. Involved in building training and planning material as well as communications plans for 5010 standards.
• Worked on HIPAA ANSI X-12 EDI series such as 835/837 for enrollment and disenrollment in plans.
• Conducted GAP analysis to identify and document gaps between existing 4010 compliant system and proposed 5010 compliant system.
• Created User stories for EDI transactions using Epic and acceptance criteria, prioritized user stories from product backlog and maintained and updated the same.
• Worked along with development team to make sure of 5010 changes implementations while keeping testing team in confidence to have matching Test Cases to user stories.
• Used Rational Rose/MS Office Suite for creating use cases, workflows.
• Reviewed and implemented Test Plans and Test Cases based on user stories and sprint backlogs and requirement iterations.
• Played a key role in project planning activities, User Acceptance Testing (UAT), and implementation of the system enhancements and conversions.
• Responsible for ensuring that privacy and security environments of healthcare data remained intact.
• Assisted Project manager and other BA in generating Business Process Re-engineering (BPR) documents.
• Interacted effectively with internal and external parties and worked closely with project manager in handling the whole and project.

Environment: Rational RequisitePro, SharePoint, Rational Clear Case, UML,MS Project 2000,Quality Assurance, MS Office (Excel, Word).

Confidential, New York, NY

Business Analyst

Responsibilities:

• Gathered Business Process and Interface Level Requirements from SME’s for the Investment Groups, Case File ID Managers, Financial Analysts, Loan Officers, through meetings with upper-level Business managers.
• Co - Authored Business Requirements Document (BRD), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group members.
• Analyzed Business Requirement Documents and created Use Cases, Project plans, Use Case Diagrams, Activity Diagrams Sequence Diagrams using MS Visio.
• Reported status to project owners on a weekly and monthly basis using MS Project 2000 for status reporting and project planning.
• Documented High and Detail level requirements, Test plans, Test cases, Test execution, Test summary reports, Installation, Troubleshooting and maintenance procedures, Hardware Retirement strategy and Release reports.
• Prepared test plans, traceability matrixes and executed Integration, User Acceptance testing using test cases to ensure that the systems conformed to specifications of business requirements and performance criteria.

Environment: MS Office Tools, MS Visio, Waterfall, XP, SQL Server, Vignette (Open Text).

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Participated in website development from inception through implementation and maintenance; updated and optimized the online content to improve organic search indexing.
• Monitored and reported on multiple web pages; established dashboards for various decision makers and developed, managed and provided analysis with recommendations using multivariate testing plans focused on optimizing landing pages.
• Created Project definition reports (Project Charter) which evolved from team meetings and interviews.
• Knowledge ofATG, e-commerce technology platform which supports faster site performance, more effective merchandising and easier management of multiple web sites.
• Conducted daily SCRUM meetings during the Sprint Development as a part of Agile Methodology. Also captured and addressed concerns from IT (during SCRUM Meetings) to Product Management or Business Team as needed.
• Involved in all phases of the Iterative approach of the Software Development Life Cycle from Requirement phase to Implementation.
• Tracked defects using Test Director and managed them on HPQC
• Performed Smoke testing after every incremental to ensure the system was running as per design and worked closely with the development team and the business users to make sure bug fixes have been fixed before communicating with the clients.
• Created UML Diagrams (Case Diagrams, Activity Diagrams and Sequence Diagrams) using MS-Visio.
• Participated in the Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.
• Worked closely with business, technical, design and customer service teams to exceed customer expectations.

Environment: Agile, OBIEE .Net, MS Visio, IBM MDM, DB2, IBM Filenet, SQL Server 2005, Informatica, Test Director and HPQC

Confidential

Business Analyst

Responsibilities:

• Conducted focused interview sessions with SMEs, project stake holders and Business users so as to obtain maximum details of requirements and involved in documenting business Requirements.
• Developed thorough Business Requirements Document (BRD) by applying analytical questioning and critical reasoning to business user requirements.
• Business Process Modeling: Business process improvement and optimization, Document and model business processes, automated workflows and Manage business rules.
• Careful tracing of business requirements (BRD) ensured that they are aligned with UI from the initial stage itself while substituting legacy systems which were originated through unplanned, stovepipe development with detailed enterprise architecture models.
• Developed various modeling diagrams using UML.
• Detailed knowledge of business process to help determine the user needs.
• Proper use of RTM (Requirement traceability matrix) so as to capture all the features of the project.
• Performed application functionality user acceptance testing experience (i.e. front-end application testing) in a controlled testing environment that replicates the end user usability of the application.
• Documentation of test plan, test cases and test summary to confirm the credibility of application functionality.
• Discussed and documented post implementation summary with senior management regarding Gaps found during the project.

Environment: MS Visio, Excel, MS office, Water fall Incremental Methodology, SQL Server

Confidential, Minneapolis

Jr. Business Analyst

Responsibilities:

• Phase I of this project, I was involved in documenting rating requirements for a new business complex scenarios.
• In Phase II I was involved in creating and analyzing requirements for policy change forms.
• Understand the business requirements from end users regarding property and causality, and documenting them to translate in software design using agile software Approach.
• Worked with business team to create Project need, Business scope, Resources to mitigate the risks involved in this project.
• Created Epic and derived user stories from Epic based on Acceptance Criteria of the existing system.
• Derived Business Process modeling based on High level and low level requirements analysis.
• Documented all the discussions, stored the requirements and tracked the changes maintaining the versions of document.
• Analyzing Business Intelligence reports and reforming them based on the business requirements and verifying data statistics using Cognos and Microstategy.
• Performed AS-IS and To-BE analysis while making changes to requirements.
• Documented and maintained Requirements Traceability Matrix (RTM) to validate that all requirements have been tested.
• Maintained all requirements in Share point and quality Assurance center for version control and further accessibility.
• Developed Test plans, Test cases with QA team and helped to develop test scenarios for system testing and performance testing.

Environment: MS Office, MS Excel, UML, Version Control, JAD,.net, MS Visio, MS Project, MS Power Point, Share point, Windows XP, Oracle.

Confidential

Jr. Business Analyst

Responsibilities:

• Elicit requirements by employing Information gathering techniques (e.g. Interviews, surveys, Business process analysis, competitive product analysis etc.).
• Communicated Project Requirements, Business Issues, created Solutions and made recommendations.
• Developed the UML based methods using Rational Rose to create business flow diagrams, Use Case diagrams, Activity diagrams, Sequence Diagrams.
• Defined Functional Requirements and segregated them into high level and low level use cases, activity diagrams using UML.
• Actively involved with PM in developing Timelines for Project Delivery and Managed Projects and Resources to successful completion.
• Developed the training material for functional and process improvements.
• Actively participated in User Acceptance Testing.
• Prepared and Reviewed Business Requirement Documents and the Technical Specifications using Quality center.
• Created User guides and “How To” power point presentations of product features.

Environment: MS Visio,.Net, Microsoft Excel, MS Power Point, Share point, Windows XP, SQL.