Summary

• Total IT experience 10 years across US and India.
• Four years of experience as Business Analyst and Testing Analyst across various industries in US.
• More than six years of experience as Computer Systems Analyst in India.
• Skillfully documented Business Requirements, Use Case Specification, Functional and Non-Functional specification.
• Gathered requirements for creating BRD Business Requirement Documents and FRD Functional Requirement Documents for the UAT.
• Heavily involved with testing in HPQC.
• Experienced in Functional Testing, Regression testing.
• Proven experience in executing test cases, Posting bugs/defects, tracking them to closure.
• Good knowledge of QTP and SQL queries.
• As Business Analyst involved in UAT, provided guidance to system behavior and identified scenarios which were suitable to test
• Participated in walkthroughs.
• Experienced in User Acceptance Testing.
• Strong analytical and problem solving skills.
• Developed Test Scenarios/ Test Cases, resolved the issues.
• Wrote test cases, prepared Business Process Procedures BPP .
• Coordinated with technical team, Basis and Security developers in fixing the defects.
• Good in analyzing information system needs, evaluating end-user requirements.
• Self-motivated and goal oriented team player with excellent oral and written communication skills.

SKILLS

• ERP SAP R/3 FI/CO 4.6C, 4.7, ECC 5.0 and 6.0 Methodologies ASAP Computer Skills HTML, MS Word, PowerPoint, Excel, MS Outlook MS Access, IBM Lotus Notes
• Environments Solution Manager and Net weaver Process Monitor
• Tools HPQC Mercury Quality Center , QTP and SQL queries
• Soft Skills Teamwork skills, mentoring/coaching, interpersonal relationship and communication.

EXPERIENCE

Confidential

• Wrote functional spec for a complex and customized GL monthly report.
• Configured special fields in a transaction code FBL1N , wrote functional specs with screenshots and tested in Sandbox and DEV.
• Configured adding fields in transaction code FV60 , Wrote functional specs with screenshots and tested in Sandbox and DEV.
• Assisted with hierarchy changes.
• Created invoices for EDI testing.
• Heavily involved in Regression testing.
• Tested GL entries for different profit centers.

Environment: SAP GUI Release 7.30 Version 7300.2.4.1083, MS Office, Solution Manager

Confidential

• Extensive testing in Sandbox and DEV.
• Created BPP's with screen shots.
• Created test cases from requirements and discussions with business users.
• Prepared weekly status reports showing the issues to be resolved.
• Worked effectively with the onshore as well as off-shore support team.
• Effectively supervised off-shore support team.

Environment: SAP R/3, Version ECC 6.0, Solution Manager, HPQC

Confidential

• Conducted meetings with business users to understand their business process.
• Documented business process by identifying requirements.
• Wrote Test scenarios for System Testing and Regression testing.
• Kept a track of issues and tickets and successfully fixed issues.
• Documented Integration Test plan which was used by functional team as well as development team.

Environment: MS Office, MS Visio, Share Point

Confidential

• Heavily involved in SAP FI/CO end-to-end tests, integration tests and supporting system testing in sandbox/pre-prod and other different testing environments.
• Interacted with off-shore developers and other technical personal for resolving technical/configuration errors for SAP FI/CO Accounts Payables / Accounts Receivables AP/AR
• Successfully deployed three plants to SAP after rigorous testing in different environments using HPQC.
• As a SAP deployment team member, took part in discussions and planning for deployment for AP/AR module.
• Tested incoming, outgoing payments, invoices and interfaces in SAP FI/CO
• Tested IDOCs/incoming outgoing EDI SAP ECC 6.0
• Tested Customer Master Data and Vendor Master Data and ensured that bank and correspondence data is created for each Customer and Vendor in Accounts Payables / Accounts Receivables AP/AR
• Performed payment run testing and ensured automatic payment work well with cross functional SAP Sales Distribution SD and Material Management MM modules.
• Tested transactions for Logistics Invoice Verification, GR/IR Account Clearing, Procure to Pay P2P , Record to Report R2R , Order to Cash OTC and Issuing Invoices and Credit memo.
• Coordinated with SAP ABAP, Basis and Security developers in fixing the defects.
• Prepared the weekly status reports showing the issues to be resolved.
• Interacted with teams in other modules like Quality Management QM , Inventory Management IM / Warehouse WM and Materials Management MM for successful run of end-to-end test cycles.
• Successfully tested interfaces between Legacy and SAP ERP system.
• Involved in Regression testing.
• Educated and trained AP/AR business users on why and how processes and transactions, related to SAP and other existing systems.
• Supported and resolved issues/closed tickets for System, Regression and Integration testing involving AP/AR.
• Provided after Go-live support for successfully deployed plants.

Environment: SAP R/3, Version ECC 6.0, Solution Manager, HPQC, QTP.

Confidential

• Developed integration test scenarios by coordinating with business process owners.
• Heavily involved in SAP testing.
• Conducted assembly tests, integration tests and been a support for system testing.
• Used NetWeaver process monitor to track error messages/success messages for inbound and outbound interfaces.
• Developed test scenarios/ test cases in the Solution Manager.
• Resolved the various issues/defects.
• Transported the changes made in one environment to the other.
• Interacted with off-shore developers and other technical personal for resolving technical errors.
• Used solution manager to upload, edit documents.
• Prepared the weekly status reports showing the issues to be resolved
• Tested payment run and ensured automatic payment
• Tested Bank Master data, House banks, outgoing payments, acknowledgement file from the bank, Procure to Pay P2P , incoming invoices, interfaces.
• Wrote test case, prepared BPP's with screen shots.
• Created test cases from requirements and discussions with business users.
• Performed Unit Testing and Integration Testing with all possible Business Scenario to ensure minimum problem for go-live.
• Worked effectively with the onshore as well as off-shore support team.
• Configured Vendor and Customer Master Records, payment methods as per FI requirements.

Environment: SAP R/3, Version ECC 6.0, Netweaver Process Monitor, Solution Manager

Confidential

• Assisted in mapping and blueprint.
• Collected and grouped all customer and vendor accounts information.
• As a SAP implementation team member, took part in discussions and planning for implementation.
• Configured posting keys, document types, open and close posting periods, fiscal variants.
• Involved in configuration of vendor and customer master records, payment methods.
• Configured multiple foreign currencies, exchange rate types and exchange rate difference.

• In Profit Center Accounting CO-PCA , maintained the basic settings.
• In Cost Center Accounting CO-CCA , created cost centers, activity types.
• Assisted in data migration, master data objects, including GL master data, vendor master data, and customer master data.
• Supported post go-live.

Environment: SAP 4.6C, Solution Manager

Confidential

• Identifying the needs of customers and then working hard to meet or even exceed them.
• Verifying customer data to detect and identify financial fraud.
• Opening new bank accounts for individuals and also companies.
• Working hard to market and sell the banks products like mortgages, loans and insurance etc.
• Monitoring customer accounts.
• Dealing with escalated customer queries and complaints.
• Advising customers on the banks credit cards and savings accounts.
• Building relationships with high net worth individuals.
• Answering any financial and banking queries.
• Handling customer queries face to face, over the phone or via correspondence.
• Marketing new financial products or services.
• Trained new employees and played key role during bank software conversion.