SUMMARY:

• A results - driven Senior Business Analyst with over 7 years of superior performance in application development projects, implementations and improvements of business processes. Possess large spectrum of experience in dealing with a variety of industries including public and private sectors.
• Implemented complex projects using various SDLC methodologies like Waterfall, Agile, and RUP
• Expertise in defining scope of projects based on Business Requirements including Documentation of constraints, assumptions, business impacts, Project risks, scope exclusions and user interface applications
• Experienced in analyzing Business Requirements Documents (BRD), Functional Requirement Documents (FRD) and propose changes as per various internal and external requirements gathered for process improvement
• Familiar and utilized HPQC for documenting test cases for testing the software application
• Traced requirements throughout the development process and verifying adherence using the Requirements Traceability Matrix (RTM)
• Proficient in UML, SharePoint 2013/2010/2007 , MS Project Management 2010, M.S Visio 2010, PowerPoint 2010, MS Excel, BPMN and Access and wireframes
• Worked for SharePoint customization and creation of Workflows, Lists, Libraries and Views User & Group permissions, Site & Web pages, Site Permissions, Calendars, Discussion Boards, Wiki and Blog Sites
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans
• Conducted User Acceptance Testing (UAT), Black box, Functional, Integration, Regression testing and verifying performance, reliability and fault tolerance issues
• Self-motivated, capable of setting up useful priorities and take instant decisions and apply them to meet given deadlines.

TECHNICAL COMPETENCIES:

OPERATING SYSTEM: Windows 2003 Server, Windows XP/2000/NT/98, UNIX

TESTING TOOLS: HPQC, Win Runner, Load Runner, QTP

BUG TRACKING TOOLS: Clear Quest

FRONT - END TOOLS: Adobe Photoshop, MS Excel, MS Office, MS Project

LANGUAGE: SC, C++, SQL, TSL, Visual BasicREQUIREMENT MANAGEMENTRational Requisite Pro, Caliber RM, TFS, ClearQuest

MODELING TOOLS: MS Visio, Rational Rose, Caliber RDM, Snag IT

PROJECT MANAGEMENT TOOLS: MS Project, SharePoint 2010, SharePoint 2013

WEB TECH: HTML, UML, Dreamweaver, Wireframe.

METHODOLOGIES: (SDLC)Scrum, Agile, Rational Unified Process (RUP), Waterfall Model

DATABASE: Oracle, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Mclean, VA

Sr. Business Analyst (SharePoint)

Responsibilities:

• Gathered and documented requirements for various departments / business units
• Understood the current business process for EUC’s on LAN location before migrating to SharePoint 2013 portal
• Interacted with cross-functional teams across the organization for successfully completing the migration
• Conducted a gap analysis for existing business process and identifying gaps for the same
• Scheduled meetings with the business users to document issues regarding the current system
• Worked with the technical team to create new Sites on SharePoint 2013 portal for the
• Worked with the technical team to define the customization on SharePoint portal based on user needs (Vault and Workbench)
• Worked on defining Information architecture (IA), site collection, sub - sites for the existing content in order to migrate it to SharePoint portal
• Created AD groups in SharePoint for all the users based on the permission levels granted to the users
• Created mock ups and wireframes to present the layout for Landing pages for each of the departments
• Created test cases and traceability matrix for the system application
• Tested Workflows and Task approvals in SharePoint 2013
• Conducted UAT (User Acceptance testing ) for the system application
• Provided after migration support to the users for resolving any issues on SharePoint portal
• Created user guides, reference guides, and training materials for SharePoint 2013 portal
• Created presentations for providing hands on training to the non-savvy users
• Conducted in class training on SharePoint 2013 for all the Intranet users for all of the SharePoint 2013 deployment

Environment: Windows XP professional, Bamboo, Share Point 2013, Visio, UAT, MS Visio, Quality center, Wireframes, Outlook

Confidential, Maryland

Sr. Business Analyst (SharePoint)

Responsibilities:

• Involved in gathering the requirements for the Intranet and Extranet portals from the stakeholders for SharePoint 2013 for Enterprise Management related project
• Reviewed, analyzed, and created detailed documentation of business systems and user needs
• Created flow charts diagrams for documenting the business process
• Analyzed the Site collections, current Sites, team sites, document libraries, sub sites, and documented the current layout
• Assisted in deployment of SharePoint sites for SharePoint 2010/2013
• Developed and delivered progress reports, proposals, requirements documentation, and presentations in order to implement the SharePoint 2013 portal
• Worked for SharePoint customization and creation of Workflows Lists, Libraries and Views User & Group permissions, Site & Web pages, Site Permissions, Calendars, Discussion Boards, Wiki and Blog Sites Web Parts
• Tracked the bugs by conducting testing and reported the same to technical team for fixing defects
• Scheduled online meetings with on shore and offshore teams in order to communicate the requirements obtained via Requirements gathering process for SharePoint 2013
• Created the requirements traceability matrix and tracked all the requirements to make sure they are captured
• Works with IT to conduct testing to meet project timelines and ensures that all tests are conducted and documented according the standards agreed upon by the business unit and IT.
• Involved in dealing with cross functional teams in order to escalate project implementation for SharePoint 2010 portal
• Involved in working with SME and Site owners for the UAT (User acceptance testing ) and monitoring the performance of the system
• Created user guides, reference guides, and training materials and conducted in class training on SharePoint 2013 for all the Intranet and Extranet users.
• Understood the organization’s SharePoint Governance Plan and assist in user acceptance and adherence
• Provided after support to the users in resolving any queries related to SharePoint 2013 portal

Environment: MS Office, Bamboo, HPQC, Access, Outlook, Metalogix Migration tool, Extradium, Power Point, SQL server 2007, Visio 2013, Mock up/Wireframes, Visual Studio

Confidential, Mclean, Virginia

Sr. Business Analyst (SharePoint)

Responsibilities:

• Obtained, reviewed, gathered and documented use case and requirements pertaining to our SP2013 Portal Page Configuration project efforts
• Illustrated the alignment (or lack thereof) between strategic goals and key business decisions regarding portal layout, design and functionality of each stakeholder team as it pertains to SharePoint 2013
• Analyzed the intranet /extranet portal sites/Information architecture/team sites for SP2010 to upgrade it to SP 2013
• Responsible for the use case / requirements life cycle for user interface SharePoint 2013 project including but not limited to: creation of project plans, research and analysis, design, development, testing, implementation, training, and documentation.
• Conducted thorough analysis of business objectives and business operations, through the use of frameworks to create use case models and related documents, process flows that link these aspects of the enterprise together.
• Created models using and diagrammatic presentations using BPMN
• Developed an integrated view of the business unit, in the context of the enterprise, using a repeatable approach, cohesive framework, and available industry standard techniques as a part of this team you will be integral to the user interface SharePoint configuration process
• Assisted into the Business and IT process to deliver high quality SP2013 configuration roadmap requirements

Environment: Rational Tools, MS Office, ClearCase, Requisite pro, MS Project, MS Office (MS Excel, MS Access, MS Word, MS Power Point), MS Outlook, MS Visio, MS SQL Server 2007, SharePoint library, HPQC, SharePoint Defect Tracking Tool, Wireframes, storyboards, Office 365

Confidential, Texas

Business Analyst

Responsibilities:

• Gathered business requirements by driving workshops, JAD sessions, user-group meetings and working with global, cross-functional, stakeholders and virtual teams for SharePoint 2013 Portal configuration
• Teamed up with both internal and external software development groups to provide functional requirement specifications in form of Use Cases, Business Process Flows, and Prototypes and Management Reporting requirements
• Worked on creating Functional Specifications, wireframes, UI specifications and UI prototypes for SP 2013 Portal configuration
• Worked to develop an integrated view of the business unit, in the context of the enterprise, using a repeatable approach, cohesive framework, and available industry standard techniques
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD)/FRD to be used as input to Functional Design Specifications
• Demonstrated experience in the elicitation, formulation, articulation of business requirements
• Familiarity with requirements management tools, data capture and traceability matrix formulation using requisite Pro

Environment: AXURE, XML, Rational Rose, project management, UAT, UML, GUI, JADD sessions, BPMN, Visio, Windows 2000/XP, SharePoint 2013 Content management tool, HPQC, TFS, SQL /ORACLE

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Eliciting and defining system and user requirements through observation, interviews, JADD sessions and analysis for Human Resource department of Public safety
• Working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment
• Translating business requirements into functional requirements.
• Utilized MS Share point 2010 as a collaboration tool for management of requirements.
• Interviewing non-technical end users to determine and document current business process flows
• Used Visio to create business process flows including standard flowcharts and swim lane diagrams.
• Created test conditions, test cases, and test scenarios, wireframes, use cases and use case diagrams and business cases
• Experience analyzing end-user needs, root cause analysis and conducting fit gap analysis.
• Involved as a tech. BA from project initiation through completion on two software development projects
• Used PM software (e.g. MS Project) as Content management tool a to develop and maintained a Work Breakdown Structure (WBS) on projects Experience using a business requirements tracking tool for recording and prioritization of business requirements.
• Utilized the CMMI process improvement program for guiding the process improvement across the organization
• Documented experience in systems process and data mapping, requirements, gathering, and analysis as well as proficiency in the creation of detailed documentation, Business requirement Document using user stories Conducted UAT sessions for the end users.
• Managed off shore team and on shore team for clearly defining the requirements

Environment: AXURE, M.S office Suite, BPMN, UAT, UML, wireframes, SDLC, M.S Visio, Agile method - Scrum,.Net, QTP, Oracle, MS Windows XP, SharePoint 2010, M S Project, RTM, HPQC, TFS, SQL /ORACLE, Project management, Wireframes, Storyboards, CMMI

Confidential, Reston, VA

Sr. Business Analyst

Responsibilities:

• Facilitated JAD sessions with SMEs’, Product owner, and Development managers to understand the business process, gather Business Requirements and identify enhancements for the application.
• Involved in complete cycle of SDLC and followed AGILE methodology viz. Scrum throughout the project.
• Assisted in release plan and iteration plan for the project working with the stakeholders
• Maintain the prioritized Sprint backlog
• Worked on EDI transactions: 270, 271, 834, 835, and 837 (P.I.D) to identify key data set elements for designated record set. Interacted with Claims, Billing, Adjudication and Payments and Enrollment and also on ICD 9 and 10 procedure code sets and hence analyzing and documenting related business processes.
• Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converted historical and clinical data
• Researched/Analyzed the various steps involved in claims processing life cycle and then wrote the BRD in such way that developers could construct the system to identify riskier claims
• Documentation mainly done using user stories to facilitate understanding to the technical team in order to design the software
• Conducted requirement sessions, identifying business needs, getting sign-off on requirements and capturing requirements in Caliber RM and Rally (SDLC-Agile Scrum)
• Facilitated pre-planning meetings, demos and daily stand ups and road map creation

Environment: Windows XP professional, Share Point 2010, JADD sessions, COBOL, UAT, SIT UNIX/Oracle Platform, XML, Agile (Scrum) load runner and win runner, UML, MS Visio, Quality center, Clear quest, clear case, TFS, SQL /ORACLE, Project management, XML, Wireframes

Confidential, Long Beach, CA

Sr. Business Analyst

Responsibilities:

• Evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver functional requirements, e.g., Business Requirements Documents. Use Cases, GUI, screen layouts and interface designs.
• Utilized enterprise-wide requirements definitions and management systems and methodologies, as required.
• Worked independently with users to define concepts and report out on findings to an assigned Project Manager

Environment: Agile (Scrum) load runner and win runner, UML, MS Visio, Quality center, Clear quest, clear case, TFS, Project management, XML, Wireframes