SUMMARY

• 7+ years of experience in as business analyst, business requirements modeling and development of Web Based, and Client/Server applications in diverse business domains of Healthcare/insurance and Service Industry Sectors.
• Expert communicator and facilitator wif great interpersonal skills - TEMPeffective in interactions wif business and technology professionals as well as executive management
• Entrepreneurial self-starter capable of functioning wif equal efficiency as an individual contributor or a team leader/player
• Knowledge on HL7 (CDA and RIM ), Hi tech, ICD, CPT and HIPAA
• Familiar wif EHR AND EMR and IHE. Also knowledge on CRM and DNC’s
• Proficient in M.S Visio and Access
• Experienced in managing various aspects of the software development lifecycle (SDLC) including requirements gathering, design, development, testing, deployment and support
• Wide-ranging experience in managing artifacts in methodologies such as Waterfall, RUP, Agile (SCRUM)
• Facilitated and participated in Joint Application Development (JAD) and Joint Resource Planning (JRP) sessions wif management, SMEs, vendors, users and other stakeholders.
• Experience working wif the business users as well as the senior management for web-based, and client server applications.
• Strong communicator and problem-solver skilled at analyzing/eliciting business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.
• Excellent interpersonal dexterity wif proven ability to converse, liaise, negotiate and relate wif a wide range of personalities from diverse socio-economic and cultural backgrounds.

TECHNICAL SKILLS

OPERATING SYSTEM: Microsoft Windows 95/98/nt /2000, XP, Vista, Mac OSX 10.3

TESTING TOOLS: Win Runner, Load Runner, Test director

GUI TOOLS: Adobe Photoshop, MS Excel, MS Office, MS Project

LANGUAGES: C++, MLASP.NET 3.0 /3.5, HTML /DHTML

REQUIREMENT MANAGEMENT: Rational Requisite Pro, Caliber RM, Rally

MODELING TOOLS: MS Visio, Rational Rose, Caliber RM

PROJECT MANAGEMENT TOOLS: MS Project

DEFECT TRACKING TOOLS /CHANGE MANAGEMENT TOOLS: Rational Clearquest, Rally, Bugzilla, MS TFS

METHODOLOGIES (SDLC): Scrum, Agile, Rational Unified Process (RUP), Waterfall Model

DATABASE: Oracle, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Lansing, Michigan

Business Analyst

Responsibilities:

• Facilitated JAD sessions wif SMEs’, Product owner, and Development managers to understand the business process, gather Business Requirements and identify enhancements for the application.
• Followed AGILE methodology viz. Scrum throughout the project.
• Assisted in release plan and iteration plan for the project working wif the stakeholders
• Maintain the prioritized Sprint backlog
• Worked on EDI transactions: 270, 271, 834, 835, and 837 (P.I.D) to identify key data set elements for designated record set. Interacted wif Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Researched/Analyzed the various steps involved in claims processing life cycle and tan wrote the BRD in such way dat developers could construct the system to identify riskier claims.
• Conducted requirement sessions, identifying business needs, getting sign-off on requirements and capturing requirements in Caliber RM and Rally.
• Facilitated pre-planning meetings, demos and daily stand ups
• Wrote test cases and test scripts for the User Acceptance Testing (UAT).
• Managed and created burndown charts, tasks for task board and velocity charts for the Scrum process.
• Prepared graphical depictions of Use Cases and Use Case Diagrams.
• Working wif clients to better understand their needs and present solutions using structured SDLC approach.
• Tracked daily issues and dependencies and coordinated wif common team to work on the impediment list.
• Coordinated wif development team to help them better understand the requirements.
• Worked wif change control board to initiate/manage Change Requests
• Coordinated management of projects on MS SharePoint

Environment: Windows XP professional, MS Office suite, MS Project, UNIX/Oracle Platform, XML, Oracle Application server, Oracle Pl/SQL, MS Visio, Bugzilla, MS Visio, Quality center, Clear quest, clear case.

Confidential, Long Beach, CA

Business Analyst

Responsibilities:

• Worked wif stake holders to understand and document business requirements.
• Worked on gathering and analyzing Business and system functional requirements and for understanding and translating these needs into Business Requirement Specification (BRS) and System Requirement Specification (SRS) documents.
• Created and managed Use Cases and requirements.
• Facilitated Joint Application Development (JAD) Sessions and weekly client and team meetings.
• Interacted wif the Subject Matter Experts (SME) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Worked as the primary liaison between the business user and the developers throughout the project cycle.
• Performed and documented Gap Analysis.
• Created RTM (Requirement Traceability Matrix).
• Managed CRs (Change Requests).
• HL7/HIPAA compliance.
• Familiar wif HIPAA EDI Transactions (837,835,270,271).
• Used HP Mercury Test Director for Requirements and defects management.

Environment: .Net, C#, SQL, UNIX ES7000, HTML, XML, Windows 2000, Crystal Reports, Teradata, BizTalk, Cobol, CICS, JCL, DB2, HL7, Mercury Test Director

Confidential, Dublin, OH

Senior Business Analyst

Responsibilities:

• Led client facilitation meetings to gather Interface and Business Process Requirements from Subject Matter Experts.
• Gathered business requirements from SME’s and drafted business requirement document (BRD).
• Conducted JAD/JRP and Elicitation sessions for user interviews to gather requirements.
• Performed SQL querying on a regular basis for reporting and Validation purposes.
• Extensively performed data mining to gather relevant information from the enterprise wide data warehouse.
• Assisted in developing project timelines list of deliverable and developed strategies for TEMPeffective project management. Also made sure dat all deadlines were met for all deliverable
• Managed requirements wif Rational Requisite Pro and created Traceability Matrix.
• Reported bugs to development team using Mercury Quality Centre.
• Performed Black Box Testing, GUI testing and user acceptance testing (UAT)

Software Environment: HTML, XML, MS-Project, MS-Office Suite, Rational Suite, RUP, UML, Microsoft Visio, SQL/PLSQL,SQL Server 2005, Rational tools

Confidential, Milwaukee, WI

Business Analyst

Responsibilities:

• Conducted detailed and comprehensive Business Analysis by working wif the IT staff, project managers, supervisors, SME’s, and other stakeholders to identify the system, operational requirements and improvements.
• Gathered Business Requirements and prepared business requirements documentation.
• Converted Business Requirements documents into Functional Requirements Specification and Technical Specification.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives wif each other, resolve any issues and come to an agreement quickly
• Identified all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web Page Mock-Ups using Microsoft Visio and Microsoft FrontPage.

Confidential, Hialeah, FL

Business Analyst

Responsibilities:

• Gathering and documenting the requirements dat are critical to the business and using those requirements to design application software. Prepared business requirement documents using Rational Requisite Pro
• Understand and articulate business requirements from user interviews and tan convert requirements into technical specification
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose according to UML methodology
• Implemented RUP and followed iterative process for Use Case driven processes of requirement documentation and their deployments and also created a Traceability Matrix
• Held regular JAD sessions wif the system architects, developers, database developers, quality testers during the entire project to assure dat the critical as well as the minute details of the project were discussed and issues were resolved beforehand
• Followed the UML based methods using Rational Rose to artifacts like Use Cases, Activity Diagrams and Sequence Diagrams
• Built and maintained close relationships wif internal customers and retail systems vendor to ensure efficient development processes are being followed and dat business priorities are met, and dat projects/development are on schedule
• Used MS Office suite (Word, Excel, Access, Power Point), HTML for project tracking, documentation and presentation
• Verified the Business Scenarios on new builds to allow extended testing by QA team

Environment: Rational Rose, RUP, Windows XP, Rational tools