SUMMARY:

7 + years of experience in as business analyst, business requirements modeling and development of Web Based, and Client/Server applications in diverse business domains of Healthcare/insurance, Public and Service Industry Sectors.

CORE COMPETENCIES:

• Capable of functioning with equal efficiency as an individual contributor or a team leader/player
• Knowledge on working in accordance to Babok guidelines and WBS
• Proficient in M.S Visio, PowerPoint, Excel and Access and wireframes
• Efficient in eliciting, prioritizing and documenting business requirement.
• Experienced in managing various aspects of the software development lifecycle (SDLC) including requirements gathering, design, development, testing, deployment and support
• Wide - ranging experience in managing artifacts in methodologies such as Waterfall, RUP, Agile (SCRUM)
• Knowledge on uses cases, user stories, UML, test cases and plans, user acceptance test scripts
• Strong communicator and problem-solver skilled at analyzing/eliciting business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.

TECHNICAL SKILLS:

OPERATING SYSTEM: Microsoft Windows 95/98/nt /2000, XP, Vista, Mac OSX 10.3

TESTING TOOLS: Win Runner, Load Runner, Test director

GUI TOOLS: Adobe Photoshop, MS Excel, MS Office, MS Project

LANGUAGES: C++, MLASP.NET 3.0 /3.5, HTML /DHTML

REQUIREMENT MANAGEMENT: Rational Requisite Pro, Caliber RM, Rally

MODELING TOOLS: MS Visio, Rational Rose, Caliber RM

PROJECT MANAGEMENT TOOLS: MS Project

DEFECT TRACKING TOOLS /CHANGE MANAGEMENT TOOLS: Rational Clearquest, Rally, Bugzilla, MS TFS

METHODOLOGIES (SDLC): Scrum, Agile, Rational Unified Process (RUP), Waterfall Model

DATABASE: Oracle, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, Ohio

Sr. Business Analyst

Responsibilities:

• Eliciting and defining system and user requirements through observation, interviews, and analysis.
• Working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment.
• Translating customer needs into formal business requirements.
• Interviewing non-technical end users to determine and document current business process flows.
• Experience in Business Process Re-engineering.
• Used Visio to create business process flows including standard flowcharts and swim lane diagrams.
• Created test conditions, test cases, and test scenarios, use cases and use case diagrams and business cases
• Experience analyzing end-user needs, root cause analysis and conducting fit gap analysis.
• Involved as a tech. BA from project initiation through completion on two software development projects
• Used PM software (e.g. MS Project) to develop and maintained a Work Breakdown Structure (WBS) on projects.
• Experience using a business requirements tracking tool for recording and prioritization of business requirements.
• Documented experience in systems process and data mapping, requirements, gathering, and analysis as well as proficiency in the creation of detailed documentation.
• Used AGILE methodology for SDLC.

Environment: M.S office Suite, M.S Visio, Agile and Waterfall, .Net, QTP, Oracle, MS Windows XP, SharePoint, M S Project

Confidential, Lansing, Michigan

Business Analyst

Responsibilities:

• Facilitated JAD sessions with SMEs’, Product owner, and Development managers to understand the business process, gather Business Requirements and identify enhancements for the application.
• Involved in complete cycle of SDLC and followed AGILE methodology viz. Scrum throughout the project.
• Assisted in release plan and iteration plan for the project working with the stakeholders
• Maintain the prioritized Sprint backlog
• Worked on EDI transactions: 270, 271, 834, 835, and 837 (P.I.D) to identify key data set elements for designated record set. Interacted with Claims, Billing, Payments and Enrollment and also on ICD 9 and 10 procedure code sets and hence analyzing and documenting related business processes.
• Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converted historical and clinical data
• Researched/Analyzed the various steps involved in claims processing life cycle and then wrote the BRD in such way that developers could construct the system to identify riskier claims
• Documentation mainly done using user stories to facilitate understanding to the technical team in order to design the software
• Conducted requirement sessions, identifying business needs, getting sign-off on requirements and capturing requirements in Caliber RM and Rally.
• Facilitated pre-planning meetings, demos and daily stand ups
• Wrote test cases and test scripts for the User Acceptance Testing (UAT).
• Managed and created burndown charts, tasks for task board and velocity charts for the Scrum process.
• Prepared graphical depictions of User stories, Use Cases and Use Case Diagrams.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Tracked daily issues and dependencies and coordinated with common team to work on the impediment list.
• Coordinated with development team to help them better understand the requirements.
• Worked with change control board to initiate/manage Change Requests
• Coordinated management of projects on MS SharePoint

Environment: Windows XP professional, MS Office suite, MS Project, UNIX/Oracle Platform, XML, Oracle Application server, load runner and win runner, VSTS 2010, Oracle Pl/SQL, MS Visio, Bugzilla, Quality center, Clear quest, clear case

Confidential, Long Beach, CA

Senior Business Analyst

Responsibilities:

• Worked with stake holders to understand and document business requirements.
• Worked on gathering and analyzing Business and system functional requirements and for understanding and translating these needs into Business Requirement Specification (BRS) and System Requirement Specification (SRS) documents.
• Created and managed Use Cases and requirements and created use case stories to capture exact needs and requirements of end users.
• Created site maps followed by content hierarchy in order to get a graphical view of the final product
• Facilitated Joint Application Development (JAD) Sessions and weekly client and team meetings.
• Interacted with the Subject Matter Experts (SME) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Worked on wireframes for designing the software and blue prints ( sitemaps) for designing the final software
• Performed and documented Gap Analysis.
• Created RTM (Requirement Traceability Matrix).
• Managed CRs (Change Requests).
• Used HP Mercury Test Director for Requirements and defects management.

Environment: C#.Net, SQL, UNIX ES7000, HTML, XML, Windows 2000, Crystal Reports, Teradata, BizTalk, Cobol, CICS, JCL, DB2, HL7, Mercury Test Director

Confidential, Dublin, OH

Business Analyst

Responsibilities:

• Led client facilitation meetings to gather Interface and Business Process Requirements from Subject Matter Experts.
• Gathered business requirements from SME’s and drafted business requirement document (BRD).
• Extensively performed data mining to gather relevant information from the enterprise wide data warehouse.
• Created user stories and uses cases for analyzing and gathering the requirement
• Assisted in developing project timelines list of deliverable and developed strategies for effective project management. Also made sure that all deadlines were met for all deliverable
• Managed requirements with Rational Requisite Pro and created Traceability Matrix.
• Reported bugs to development team using Mercury Quality Centre.
• Performed Black Box Testing, GUI testing and user acceptance testing (UAT) and designed wireframes.

Environment: HTML, XML, MS-Project, load runner, Agile method, MS-Office Suite, Rational Suite, UML, Microsoft Visio, SQL/PLSQL,SQL Server 2005, Rational tools

Confidential, Milwaukee, WI

Business Analyst

Responsibilities:

• Conducted detailed and comprehensive Business Analysis by working with the IT staff, project managers, supervisors, SME’s, and other stakeholders to identify the system, operational requirements and improvements.
• Created wireframes for the system in order to enhance the functionalities
• Diagrams and web Page Mock-Ups using Microsoft Visio and Microsoft FrontPage.
• Created user stories and use case diagrams for the same to identify the business needs of user.

Environment: XML, M S project, Rational Suite, Microsoft Visio, Rational tools.