CAREER SUMMARY:

• Over five years of experience as a Business Analyst in Requirement Management and Project Management across the Software Development Life Cycle.
• A strong team player, with excellent facilitation skills in conducting walkthroughs, questionnaires, interviews, brainstorming and JAD sessions with different levels of management including SME’s, vendors, users and other stakeholders.
• Expertise in leading and facilitating Joint Application Design (JAD), brainstorming sessions, requirement reviews, and system walkthroughs with subject matter experts (SME) and stakeholders of the project
• Experience in different phases of Software Development Lifecycle (SDLC) including Waterfall and Agile methodologies
• Vast experience in elicitation of Business Requirements and creating Business Requirement Document (BRD) and Functional Requirement Document (FRD)
• Proficient in conducting GAP analysis, As - Is and To-Be analysis and documenting the business processes
• Expertise in writing uses cases and creating UML Diagrams such as Use Case Diagrams, Activity Diagrams and State Chart Diagrams
• Managed User Acceptance Testing (UAT) and created Test plan, Test cases/scripts, Test results and Requirement Traceability Matrix (RTM)
• Experience in repository management with ClearCase, change management with ClearQuest, and submitting change proposals and analysis to Change Control Boards (CCBs)
• Wrote SQL queries and executed them for data analysis and reporting
• Strong analytical, interpersonal, communications and problem solving skills, and timely execution of project related tasks

DOMAIN EXPERTISE:

• Finance
• Mortgage

KEY COMPETENCIES:

• Business Analysis
• Requirements Elicitation
• SDLC - Agile and Waterfall

TECHNICAL SKILLS:

Business Modeling Tools: Rational Modeler, MS Visio

Processes: SDLC, Agile and Waterfall Methodology

Modeling Languages: UML, ER Diagrams

Requirements Management: DOORS, Rational Requisite Pro, MS SharePoint

Repository Management: Rational Clear Case

Defect Management: Change Management

Project Management: Rational Clear Quest, Quality Centre, MS Excel, Rational Clear Quest, MS Office Suite

Databases: MS Access, SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Cherry Hill, NJ

Business Analyst

Environment: & Tools: MS Visio, MS Office Suite, Rational Clear Quest, DOORS, Agile Methodology, Windows Server 2012, MS SharePoint, RTM

Responsibilities:

• Developed the scope and vision document that defined the primary goals, objectives and features of the Mortgage Tracker System
• Conducted brainstorming sessions to aid high level analysis to identify key actor roles and functions
• Elicited and developed business and system requirements and translated them into detailed requirement documentation
• Participated in Daily Agile Scrum "Stand-up", Biweekly Sprint Planning and Retrospective Sessions and updated the team on the status of upcoming User Stories
• Identified and developed process flow diagrams for various business processes and validated the flows with Subject Matter Experts (SMEs)
• Created As-Is and To-Be Business Process Models, System workflows and validated it with Stakeholders
• Conducted JAD sessions to elaborate Use Cases and created screen mockups, use case documents.
• Organized meetings and sent out meeting minutes summarizing all the issues along with parking lot and action items using Lotus notes
• Developed UML diagrams such as use cases, activity and state diagrams using MS Visio
• Managed requirement documentation using DOORS and used MS SharePoint for project related documentation
• Documented and prioritized user stories for the sprint and maintained product backlogs and release plans
• Worked as a liaison between business users, testers and system/application development team
• Maintained Requirement Traceability Matrix for requirements tracking on MS Excel and utilized Rational Clear Quest for defect tracking
• Assisted QA team in documenting and reviewing test cases to ensure accurate and complete testing of user requirements
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and verified via regression testing

Confidential, Richmond, VA

Business Analyst

Environment: MS Project, MS Office, Waterfall Methodology, MS Visio, Rational RequisitePro and SQL

Responsibilities:

• Organized process owner and stakeholder meetings to define application functionality and scope performed GAp analysis of the existing application and created a process flow using Rational RequisitePro
• Diagnosed system problems and worked work the technical team and business users to solve them
• Gathered requirements from SMEs and other stakeholders by conducting JAD sessions and one on one interviews
• Led the requirements elicitation and captured the requirements in the Business Requirement Document and further documented the Functional and Non Functional Requirement Document to ensure all the business needs are met
• Wrote use cases and created process flow diagrams to show the interactions between the user and the system
• Created business process flows to depict the user interfaces and captured the data requirements for the various user screens
• Conducted UAT testing of the application functionalities by creating test plan, test cases and RTM
• Identified business processes and developed process flow diagrams using MS Visio and validated them with SMEs
• Worked as the interface between business users, testers and application development team so that all users understand business needs and drivers clearly and are on-board
• Involved in Incident Reporting and Change Control procedures to track changes and outstanding issues during the development of the online loan application system

Confidential

Business Analyst

Environment: & Tools: Lotus Notes, MS Office, Rational Enterprise Suite (Clear case, Clear Quest) Rational Modeler, Quality Center, Waterfall methodology

Responsibilities:

• Involved in all phases of Waterfall SDLC methodology during the project lifecycle
• Conducted and facilitated meetings with Business users and SMEs for elicitation of requirements
• Documented high level business requirements and functional requirements using MS Word
• Created a use case model depicting the interactions between the user and the system, wrote use cases based on business requirement documentation
• Maintained a Requirement Traceability Matrices for the Online and Mobile banking modules using MS Excel
• Developed UML diagrams such as use case diagrams, activity and state diagrams using Rational Modeler
• Performed GAP analysis to identify the gaps in the existing system infrastructure and captured the new business processes
• Used Rational Clear Quest for change and defect management and Rational Clear case for version control
• Assisted QA team in preparing the test cases using Test Director/Quality Center and developed test cases/scripts