SUMMARY

• Over 7 years of experience as Business/system Analyst wif solid understanding of Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Worked in Healthcare, Finance, Banking and Banking.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD, and FSD Experience in Software Development Life Cycle (SDLC) - Waterfall, V-Model and Prototype.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Expertise at project charter, project plans, conducting project initiation meetings, defining teh project objectives, scope, TEMPeffective coordination wif PM and PMO office and defining milestones, timelines and project documentations wif clear who’s who.
• Hands on expertise in Data flow modeling, ER diagrams, Business rules identification and data analysis.
• Worked all teh phases of Project life cycle. Project management experience; preparing project charter, risk assessment and mitigation plan, work break-down structure (WBS), Gantt chart, assigning milestones etc.
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of teh Client-Server and Web based Applications on multiple levels of SDLC and Testing Life Cycle (STLC)
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Responsible to Track, Document, Capture, Manage and Communicate teh Requirements using Requirement Traceability Matrix (RTM) which halped in controlling numerous artifacts produced by teh teams across teh deliverables for a project
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance wif teh Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.

TECHNICAL SKILLS

Operating Systems: UNIX, Windows 95/98/NT/2000/XP

Databases: MS-Access, My SQL, SQL Server, OracleAutomation Tools MS Visio, Rational Rose, Rational Clear Case, Rational Requisite ProBug Tracking Tools Mercury Test Director, Rational Clear Quest

Testing Tools: Quick Test Pro (QTP), Test Director

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Business Analyst

Responsibilities:

• Extensively studied 5010 requirements and teh existing EMR application being sold by teh company at teh time.
• Logged all teh issues wif teh old application and suggested improvements to teh business team for review.
• Performed typical BA related tasks such as requirement gathering, conducting meetings, and documenting them.
• Actively participated and supported teh design team to data modeling using ERWIN software and analyzed data for payment transactions.
• Wrote Business Requirement Documentation (BRD)for teh project.
• Constantly updated teh BRD as per teh changes in teh requirement and informed teh whole team regarding teh new changes.
• Analyzed, performed data modeling tasks in support of teh new features to support services like bill pay, online banking.
• Created wireframes for teh new application design based on teh old applications design
• Helped teh QA team conduct teh testing process by setting up teh test environment.
• Used HP QTP in executing teh test cases, logging them and directing it to teh right team for any issues encountered during teh testing phase.
• Participated in defect review meeting and providing technical expertise on how to resolve teh issues related to configuration and/or test scenarios.
• Performed UAT testing wif teh offshore team.
• Developed testing methodology and manage teh testing effort. Manage and advise teh development of test scenarios, and scripts. Manage teh result comparison and reconciliation effort.
• Built basic data extract queries and reconciliation tools using Microsoft Access and Excel.
• Created Entity Relationship Diagram in order to halp understand developers.
• Reviewed teh use cases, functions and features list, map teh requirements to design, and update teh requirements traceability matrix
• Managed Traceability Matrix to trace Business Requirements, Functional Requirements
• Conducted UAT to make sure that all teh user requirements were catered to by teh application.
• Involved in deploying teh application at various client location.
• Involved in training teh clients and conducting walkthroughs.
• Involved in application maintenance by logging and fixing teh post deployment issues.

Environment: JAD, MMIS, Agile, Waterfall, UAT, Quality Center, SQL, HIPPA, MS. Visio, MS. Project, UML

Confidential, Stanford, CT

Business Analyst

Responsibilities:

• Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Prepared and analyzed AS IS and TO BE in teh existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented teh Business Process and various Business Scenarios and activities of teh Business from teh conceptual to procedural level.
• Understood Fixed Income, Bonds and Bond Trading Cycle, Equities and Equity Trade Cycle, Derivatives (Options and Futures), Portfolio Management, Wealth Management, and Sales and Marketing.
• Identified teh market data which were deficient from Confidential Market Data Center and CBS Market Watch, and negotiating wif WSOD regarding teh contracts and costs as a service provider of teh hosted solutions.
• Acquired extensive knowledge of financial products, services & terms during day-to-day tasks, such as - Exchange Traded Derivatives (Futures, Options, Single Stock Equities, Commodities & FX Currency)
• Conducted market research and analysis in Capital Markets consisting of Stock Market and Bond Market
• Extensive knowledge in RDBMS, Data warehousing, OLAP and OLTP. Proficient in creation of source to target data mapping documents in a data warehouse environment and execute SQL queries in a data warehouse environment.
• Prepared for GAP Analysis; identified and documented improving areas to meet capital requirement regulations.
• Was responsible for indexing of teh tables in that data warehouse.
• Used teh guidelines and artifacts of teh Rational Unified Process (RUP) to strategize teh Implementation of RUP effort in different iterations and phases of teh Software Development Life Cycle.
• Worked as an Interface between teh Users and teh different teams involved in teh application development for teh better understanding of teh Business and IT Processes.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Write Detailed Business requirements documents (BRD) and assessment of current OTC derivatives instruction trade management processes for front, middle and back office, reference data, data attributes and security master database.
• Discussed wif SMEs across different businesses units to gain solid knowledge of teh existing Credit Risk Calculation System and assisted in preparing an advanced Risk Assessment and ROI Management.
• Responsible for business system analysis of customizing teh BPS Risk Management product wif involvement through teh whole SDLC
• Developed multiple Functional Requirements definition (FRD) documents using teh Microsoft standard structure and format (business sections only)
• Followed teh UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of teh Relationships between teh data elements to analyze and document teh Business Data Requirements.
• Conducted JAD sessions wif management, SME, vendors, users and other stakeholders for open and pending issues.
• Worked extensively wif teh QA team for designing Test Plan and Test Cases for teh User Acceptance Testing.
• Responsible for providing analytical support in teh Design, Development and Implementation of Project.
• Verified teh Business Scenarios on new builds to allow extended testing by teh QA team.

Environment: Rational Enterprise Suite (Rose, Clear Case, Clear Quest), RUP, Visual Basic, SQL, HTML, UNIX, Adobe Photoshop, Windows Forms, Web Forms, Load Runner, Win Runner, DOORS, Project Management.

Confidential, Woodland Hills, CA

Business Analyst

Responsibilities:

• Analyzed and documented system release/deployment issues according to version management, backward compatibility, load balancing of components in production environment.
• Responsible for logical and physical data modeling, database design, star schema, snow flake schema design, data analysis, documentation, implementation and support.
• Did data analysis, created data mapping and data interface documents and kept teh documents updated wif changes in requirements and functional specifications.
• Did impact analysis for changing requirements and coordinated wif business users for prioritizing teh testing/release of teh changes.
• Performed Risk Analysis based on defect severity and priority.
• Prepared teh business requirement document (BRD) and system requirement document (SRD).
• Facilitated Provider Enrollment, Setting up Provider profile & Trading Partner Agreement.
• Set up Provider's Access to teh System (Security Setup).
• Helped creating Provider Reports i.e. Financial, Claims processing.
• Wrote FRDs for teh defects and enhancements and got approval from business for teh developers.
• Worked on data modeling and produced data mapping and data definition documentation.
• Worked on Technical design documentation (TDD) of teh claims processing system.
• Created BPR charts for AS IS and TO BE processes of different business functionalities.
• Involved in teh testing of web portal of New MMIS system.
• Conducted integration testing and regression testing wif developers in development and QA, also conducted user acceptance testing wif UAT team. Safety reporting on system-based projects, acted as a liaison, writing documentation and increased project coordination.
• Maintained a very close interaction between business users and developers to avoid any gaps in understanding or implementation of requirements.
• Tested User Interface inconsistency and application functionality.
• Developed Reports and Graphs to present teh Stress Test results to teh management.
• Performed automated testing in QTP.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.

Environment: SQL, Oracle, Quality Center, HTML, MS Office, Visio

Confidential, PA

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed teh feasibility of their needs by coordinating wif teh project manager and technical lead.
• Collects requirements from department managers and users for enhancements. Acts as liason between clients and development. Facilitates sessions to bring business requirements and functionality into SAP system development and enhancement.
• Prepared Business Requirement Documents (BRD’s) after teh collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Maintained development databases, test databases and applied RDBMS patches.
• Collaborated wif Basel II team on credit risk analysis and issue resolution.
• Was responsible for indexing of teh tables in that data warehouse.
• Reverse Engineered teh existing ODS in to Erwin.
• Develop Logical and Physical data models that capture current state/future state data elements and data flows using Erwin.
• Worked on data modeling and produced data mapping and data definition documentation
• Designed and implemented basic SQL queries for testing and report/data validation
• Manage Scope and change throughout teh SDLC process of teh product.
• Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in teh project. Carried out defect tracking using Clear Quest
• Interacted wif teh business users in knowing teh business views and gathered teh reporting requirements to design teh universes and business objects.
• Involved in full life cycle of Business Objects reporting Application.
• Involved in Data Modeling of both Logical Design and Physical design of data warehouse and data marts in Star Schema and Snow Flake Schema methodology.
• Designed and Developed teh Business Objects Universes which suit teh standard, analytical and ad-hoc reporting requirements of teh Business Objects users.
• Involved in Regression testing of each build during teh various phases of teh application using QTP
• Assisted to develop teh Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Confidential, Irvine, CA

Business Systems Analyst

RESPONSIBILITIES:

• Elicited and gathered migration and business requirements through open ended discussions and brainstorming.
• Responsible for analyzing and evaluating teh criticality of issues and making decisions as to teh appropriate level of escalation.
• Extensive knowledge of Health Insurance Plans (Medicare Part A, B, C and D), managed care concepts (Medicaid and Medicare).
• Involved in performance testing of Medicaid client server claims processing system, Medicaid MCC / MCO and Medicaid management Information System (MMIS)
• Involved in preparing teh change request form, mitigation and risk assessment plan to handle changing requirements.
• Managed teh effort of implementing multiple data extracts and load from Oracle and other legacy systems into Teradata data warehouse.
• Identified teh format of data loaded into teh data warehouse/data mart, from systems that furnished extracts.
• Used Informatica to extract data from different types of sources and load to Teradata database.
• Identified teh components of teh software that moved data from teh source operational systems into teh destination data warehouse/data mart.
• Used Cognos tocreate reports based onSQL-queries.
• Written tons of complex SQL Queries for extracting data.
• Conducted JAD sessions wif stakeholders.
• Act as a key facilitator wifin an organization, acting as a bridge between teh client, stakeholders, Business, IT and teh solution team.
• Collecting metrics for teh scalability measurements for each application from teh business and responsible for preparing teh Requirement Specification Document.
• Analyzing teh Program Requirements Document (PRD) wif teh halp of Value-Function and Quality.
• Developed a positive working environment where all team members were encouraged to communicate in an open manner and make active contribution to halp resolve conflicts, problems and business challenges.
• Developed strong relations wif existing and prospective customers and external vendors.
• Collecting Input layouts for teh scalability measurements for each application from teh business and responsible for preparing teh Requirement Specification Document.
• Analyzing teh Program Requirements Document (PRD) wif teh halp of Value-Function and Quality.
• Developed strong relations wif existing and prospective customers and external vendors.
• Responsible for analyzing and evaluating teh criticality of issues and making decisions as to teh appropriate level of escalation.

Environment: MS Word, MS Excel, MS Visio, .NET, MS Project, RTM, Oracle 11g, Teradata, SQL Server 2008, Mercury Quality Center, Informatica 8.1, Cognos, Business Objects