SUMMARY:

• 7 years of experience as Business Analyst in Banking Financial industries.
• Experience in gathering requirements by using techniques such as interviewing, questionnaires, brainstorming, prototyping, cost/benefit analysis and risk analysis with clients and development team.
• Great working experience of SDLC Models such as Agile Methodologies/ Iterative Model and Waterfall Model
• More than 2 years working experience in Agile software development and release management through multiple release cycles.
• Assisted and Organized Sprints with the team and facilitated SCRUM meetings for project management process and helped team meet sprint goals.
• Experienced in conducting Joint Application Development JAD and Rapid Application Development RAD sessions to meet the deliverables of the project
• Experience in performing Business Process Re-engineering/GAP Analysis, SWOT analysis, Risk analysis, Mitigation plan and Impact analysis to check compatibility of the legacy system infrastructure with new business requirements
• Developed User Stories, Use case Documents USD , Business Requirement Document BRD and Functional Requirement Document FRD .
• Experience in developing Use Case diagrams and Activity diagrams based on UML methodology and business process flow diagrams by using Microsoft Visio
• Experience in developing Test Plans, Test Cases for system and user acceptance testing.
• Involved in User Acceptance Test UAT for the final testing of the application in the deployment environment.
• Experienced in tracing requirements throughout the development process using the Requirement Traceability Matrix.
• Knowledge of ETL testing using Informatica
• Possess good communication skills, self-analysis skills, strong self-motivational skills, ability to organise own time and a good level of attention to details.
• Hold a proven track record in meeting deadlines, performing well in a pressurised environment.

TECHNICAL SKILLS:

• Methodologies Waterfall, Agile/Scrum SDLC. Rapid Application Development RAD
• Testing Tools Quality Center, JIRA, Clear Quest, Defect Tracking System
• Business Modeling Tools MS Visio, Rational Rose
• Requirement Management Tools Rational Requisite Pro, MS Office
• Document Management Tools Microsoft Share Point
• Email packages Microsoft Outlook, Lotus Notes
• Techniques
• GAP Analysis, Research Analysis, Document Analysis, Interview,
• Joint Application Development JAD , Survey, Questionnaire
• Databases MS SQL Server, Oracle 91/8i, MS-Access

WORK EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Coordinated the efforts of the Business analyst team as well User Interface team to ensure efficient and timely delivery of the documentation.
• Worked directly with the Project Manager to manage project scope, managing deliverables, updating BA Dashboard.
• Conducted JAD sessions, user interviews, and detailed research requirement meetings to capture the requirements and prepare BRD.
• Worked directly with IA Information Architect and other representatives from the UX User Experience to design wireframes and flows.
• Created Use Cases to document the throughput of the project from estimation to final design and delivery.
• Managed change control log and version control documents to avoid confusion and avoid documentation gaps.
• Prepared As-is To-be business models Gap Analysis to highlight the Gap and outline the future capabilities of the products.
• Assisted IA for the design of wireframes based on interface design knowledge and expertise.
• Managed and efficiently completed the one of the highly desired project due its revenue generating properties on the US Bank roadmap
• Worked directly with the offshore development team. Conducting and coordinating numerous product design sessions - On site and Virtual
• Conducted daily stand up meetings to get live updates from the team, helping Project Manager actively update the project status, detect risks at early stage and take corrective / preventive actions.
• Authored project change request PCR documents, presented them to the CCB and reviewed the estimates from the development team.
• Assured timely delivery of various documents BRD, Wireframes, MS Visio Source files, Content etc. To the development team.
• Created Traceability Matrix to ensure all requirements were being met.
• Conducted cross channel meetings to ensure all internal groups like Security, Fraud, Compliance, Risk and Reporting etc. understood the requirements and their impact.
• Reported directly to Platform Manager and helped oversee the projects and well as the overall release.
• Worked with the BLAT team to ensure Business line needs were met and delivered the final product satisfied the business expectations.
• Worked with reporting teams to communicate reporting, tagging and data requirements for the mobile application.
• Efficiently tackled multiple projects and issues at a time, along with providing required help to the team from time to time proving great multi-tasking abilities
• Actively participated and provided back up to the testing teams for the overnight release support go live . Conducted BLAT on various handsets and testing environments, maintained test logs and data logs to document bugs, defect and fixes.
• Successfully led and executed testing of ATM/Debit functionality and related applications to ensure seamless bank integration of Charter One into US Bank systems Included development of Test Plan and Test Cases
• Hands on experience of testing, troubleshooting and configuring various types of handsets and different OS such as BB, Android, iOS, Windows.

Environment: MS SharePoint, Lotus Notes, MS Project, Rational Rose, MS Visio, Android, iOS, Blackberry, Generic Handsets, Android tablets, iPad, Windows Phone and Tablet, DDTS Distributed Defect Tracking System , RWD Responsive Web Design , Omniture, Adobe Test and Target, WebEx

Confidential

Business Analyst

Responsibilities

• Acted as an effective liaison between the technical team and the business team to ensure smooth flow of communication existed for the project
• Framed a detailed agenda for JAD and facilitated JAD sessions between the various teams involved in the development of the application
• Created screen mockups and wireframes for the application.
• Performed in depth GAP analysis on the requirements, identified the gaps, and documented the GAP analysis reports.
• Delivered all key documentation for the above including Business Case, BRD, FRD, Use cases, Business Rules, Process flows
• Involved during various phases of Rollout of Client profiling and Banking Business Account related service products.
• Provided testing support to the testing team. Actively participated in overnight app releases, running test cases, revivifying defects and bugs and properly communicating to the required
• Involved in testing of Java REST based web services.
• Requirements walk-through and single point of contact for Development and QA
• Architectural Design Review sessions and stage gates for the migration
• Partnered with project management to manage the project requirements, milestones, budget, risks and issues
• Reported on key metrics and indicators to ensure effective and accurate communication to Senior Management on the project progress and milestones.
• Serve as a key technology partner working closely with Business, Development and QA throughout all the phases of the project life cycle until go live and implementation
• Managed the product feature backlog for the end to end implementation - worked with HR business partners and SMEs to contribute to and effectively implement key asks into the release.

Environment: MS Visio, Rational Requisite Pro, UML, SQL, PL/SQL, MS Office, MS-Project, Windows 2000

Confidential

Business Analyst

Responsibilities:

• Used Agile methodology and strategies to provide quick and feasible solutions
• Worked in Agile sprint activities such as daily Stand up/scrum meetings, User Stories and Sprint Planning
• Participated in JAD sessions with business users along with architect and development team and other stakeholders to define and review the business requirement for the system
• Coordinated activities with software developers, stakeholders, project managers and software testers
• Performed detailed GAP analysis of the requirements to existing platform features
• Worked with product owners in Finance and Personal banking to document existing business processes and assisted in Business Process Re-engineering, along with platform manager and technical architect/development team
• Effectively interact with Business users and Client partners
• Coordinated with Business and Development team on requirement documentation signoffs
• Maintained Requirement Traceability Matrix RTM for requirement, design and test validations
• Coordinated with offshore development lead and Platform manager in requirement clarification for development team
• Developed deep understanding of business products and process
• Involved in system validation during UAT phase, along with Business line users to make sure that application meets the intended requirements
• Worked with platform manager in preparing user guidelines and FAQs

Environment: Windows, MS Office MS Word, MS Excel, MS PowerPoint , Java/J2EE, SOA, MS SQL, Quality Center, SharePoint, Hogan Mainframe, Agile.

Confidential

Business Analyst

Responsibilities:

• Performed requirements gathering and analysis from the business users of the system and SME's while adhering to SDLC Software Development Life Cycle industry best practices. Used the Agile-scrum methodology for software development.
• Gathered and documented business BRD, FRD from both formal and informal sessions and validated the needs of the business stakeholders.
• Interacted with Software development team and Business users as a liaison in helping developers to understand the business requirements, Functional requirements BRD, FRD thereby ensuring the proposed applications complies with the business specifications.
• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications using the Agile methodology for software development.
• Participated in and contributed to As-Is and To-Be Process Modeling Sessions, and build process models.
• Understood the business requirements and mapped them into functional and technical requirements.
• Analyzed and designed the data flow and data modeling using power designer tool.
• Performed Gap Analysis and Impact Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Created use case models and activity diagrams using Unified Modeling Language UML notations using Rational Rose.

Environment: Rational Rose, Rational Requisite Pro, MS Office Suite, MS Project, SQL