QA Analyst Resume Profile

Profile

Resourceful and enterprising IT professional. Confident proficient working in lead or liaison role.
Cross-functional leadership experience within diverse industries, corporate cultures, and business models.
Well-grounded financial and technical skills. Comfortable within SDLC Agile work environments.
Solid Systems Management Software Engineering background with dominant skills in Product Engineering, Engineering Management, and Quality Assurance.

Professional Experience

IT Consultant

Confidential

Provides IT services by performing multiple consulting PM or IT Staff roles for Fortune 500 clients such as Bank of America, Capital One, ING, MassMutual, and Wells Fargo on a project or subcontract basis. Case work:
Project Manager for build-out of insurance agency footprint across South Atlantic region. Develop new branches and bring new insurance producers on line.

Role: Lead Requirements Analyst

supporting INFOSEC build-out of online banking and credit card lines of business. Researched and analyzed industry standards and current INFOSEC architecture to document INFOSEC upgrade requirements. Authored BRD and other requirements documents. Administered PPM tool to support workflow of 6 Project Managers and portfolio of 13 INFOSEC projects.

Confidential

Role: PM / Lead Analyst

PMO team tasked with leading migration of 20,000 legacy mainframe users to new mainframe facility. Coordinated plans to migrate 70,000 separate documents and reports from legacy repository to new mainframe. Generated web-mainframe UI design documents and test plan. Gathered and refined user requirements for new Web-to-Host UI implementation. Planned and supervised test activities to verify new UI functionality. Coordinated deployment plans, timelines, and command center procedures to support weekend production deployments.

Confidential

Role: Lead QA Analyst for conversion of online portal to Pershing NetX360 platform. Authored test strategy and test plans for web portal upgrade. Reviewed web user interface and navigation schematics to define test cases. Researched and defined testable functional and non-functional User Experience requirements. Used high-level design walk-throughs to resolve acceptance testing issues.

Confidential

Business Analyst supporting implementation of Data Management Process software CRM tool for enterprise Data Management Operations groups. Provided project portfolio management, defect tracking, remedial guidance, and preliminary analyses of User Experience feedback to PM and QA teams. Provided BA support for weekend software version/build deployments.

Confidential

Role: Requirements Analyst for insurance company software system upgrade. Design use cases, data flow diagrams and other artifacts to document desired system changes. Worked with developers on system functionality and non-functional UX features look, feel, and navigation . Performed liaison linking IT Developers with Business stakeholders. Led design walk-thrus and status meetings.

Senior Business Analyst

Confidential

Developed new business for management consulting firm.
Marketed consulting analytical services to corporations, business owners, and entrepreneurs.
Applied analytical methods to uncover opportunities for cost savings profit enhancement.
Developed gap analyses and action-plans to improve productivity and competitiveness.
Provided cost-benefit analysis of alternative solutions geared to the client's situation.
Prescribed and arranged for delivery of outside consulting services on an as-needed basis.

Senior Business Analyst / Project Manager

Confidential

Integrated Bank Brokerage lending programs into A.G. Edwards broker-dealer sales channels.
Modified process maps and use cases to bring loans mortgages into AGE account management system.
Briefed execs on implementation process improvements. Achieved rollout on time under budget.
Managed merger air travel reservations booking system for Richmond to St. Louis travel.
Coordinated multiple vendors to provide door-to-door air/ground transportation service.
Recommended implemented policies that helped reduce merger travel costs by 8 .

Financial Consultant

Confidential

Developed business with investors at bank, discount, and full-service brokerage firms. Marketed investments, insurance, IRA's, and wealth management services.
Achieved Primary Advisor relationship with 300 affluent HNW investor households.
Devised and executed trading risk management strategies to attract and retain high-value clients. Provided personalized portfolio services including Cost Basis and Tax.
Increased assets under management from 30 million to 60 million in two years.
Doubled fee income in second year from growth of fee-based managed accounts.

Investment Representative

Confidential

Opened a new branch location for a full-service investment brokerage firm. Achieved profitability in year 3.
Achieved regional national recognition through award-winning investment sales production.
Trained and mentored new investment brokers entering the central Virginia market.

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