• Extensive experience creating Wireframes, Storyboards and Screen Mock ups
• Strong knowledge of Project Management principles and using MS Project for project planning and project scheduling
• Experience in conducting Joint Application Development JAD sessions with end users, expert team, QA team, and stakeholders for project related meetings and gather inputs for project budgets by working with the Solutions Managers, Software Engineers, and Software Architects to identify possible solutions
• Extensive experience in creating narrative use cases and using Rational Tools and MS Visio for creating UML diagrams like Use Case diagrams, Activity diagrams and Sequence diagrams amongst others
• Experienced in Data Analysis techniques such as Data Flow Diagram, data analysis, data migration and data mapping.
• Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with upper management, developers and QA engineers
• Experienced in SQL queries to extract data from various databases for data analysis and generating reports per the formal specified Subject Matter Experts SME's
• Applied Object Oriented Analysis and Design OOAD approach to analyze the functional requirements on various projects
• Excellent knowledge of SDLC methodologies like Agile/Waterfall
• Excellent experience with developing Quality of Service QoS requirements for various applications developed
• Experience in tracing requirements throughout the development process and verifying adherence using Requirements Traceability Matrix RTM
• Hands on experience in analyzing the high level requirements, developing User Stories, Test Plans, writing Test cases and collaborating with development teams to resolve issues using tools like Quality Center
• Experience maintaining the RACI matrix to assign tasks and responsibilities
• Facilitated Change Management across entire process from project conceptualization to testing through project delivery, Software Development Implementation Management in diverse business technical environments, with demonstrated leadership abilities
• Experience in interacting with various vendors submitting Request for Proposal RFP
• Experience in conducting Impact Analysis, Gap analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis
• Excellent analytical, interpersonal, communication and presentation skills
• Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks while following through from start to completion with limited supervision, build strong relationships with diverse clientele and experienced to work under pressure

Confidential

Role: Business Analyst

Responsibilities:

• Worked alongside with cross functional teams in order to establish comprehensive business and functional requirements, Non-functional requirements and then translating those requirements into software design specifications using various notations of UML
• Liaised with executive management to evaluate project progress Burn-down charts and harmonized timelines to manage release cycle
• Contributed in Sprint Planning, Review and Retrospective meetings to guide the project along its development process
• Authored Product Backlogs and managed Sprint Backlogs collaborating with the product owner to prioritize the user stories to be included in the next sprint
• Prepared Business Requirement Document BRD and used Quality Center to manage, analyze and convert business requirements into functional specifications
• Performed GAP Analysis by identifying existing technologies and subsequently documented the enhancements to meet the end state requirements
• Responsible for defining the scope of the project, gathering business requirements and documenting them
• Organized JAD sessions with various project stakeholders to elicit requirements, identify and resolve open issues
• Developed QoS non-functional requirements for the enhancements to the website
• Used Agile Scrum Methodology for the iterative development of the application and participated in weekly Sprints, daily stand up meetings
• Developed User Stories and generated Product Backlogs and Process maps
• Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns as per the requirements
• Created Requirements Traceability Matrix RTM to trace the functionalities of the system to the business requirements
• Worked closely with the QA Team to review and enhance the Test Plan and Test Cases to verify that all requirements are met sufficiently to obtain customer acceptance of all deliverables
• Created Storyboards, Wire Frames and Screen Mock ups in MS Visio
• Involved in User Acceptance Testing UAT with the business team to validate accuracy of the enhancements being developed
• Conducted walkthrough and made presentations to the client and senior management
• Documented all system changes and request for user access using Change Management Forms in the SharePoint document library

Environment: MS Office, Windows 7, MS Visio, MS SharePoint, JAD, UML, HP Quality Center 11.0, Agile SCRUM

Confidential

Role: Business Analyst

Responsibilities:

• Created wireframes and screen mock ups using MS Visio
• Maintained the RACI matrix throughout the project cycles to assign tasks and establish accountability
• Worked closely with Quality Assurance and development teams to clarify and understand the functionality to resolve issues and provide feedback in terms of the test matrices and to solve the defects
• Assisted Project Manager to develop Gantt charts and CPM Charts for project time and activity scheduling to align the project development with time and cost objectives
• Assisted end users and IT staff in the use of data to satisfy informational and reporting requirements using SQL and DBMS
• Worked with UI analysis team to create prototypes to be presented to the Business team
• Developed Use Cases and Activity Diagrams to model detailed business system elements and data flow using MS Visio
• Participated in status meeting and requirement walkthroughs
• Developed Non-functional requirements and Data requirements for the application
• Created Business Requirement Document BRD and then converted business requirements into Functional specifications
• Elicited and gathered high level requirements by conducting stakeholder meetings, interviews and discussions.
• Responsible for ensuring change control and change management procedures are followed within the project team
• Conducted User Acceptance Testing UAT and verified performance, reliability and fault tolerance issues
• Created documentation for training and Help Desk teams

Environment: MS Office Suite, UML, MS Project, MS Visio, Windows XP

Confidential

Role: Business Analyst

Responsibilities:

• Reviewed 4010 and 5010 HIPAA guidelines for 837 transaction, performed GAP Analysis and documented it
• Conducted meetings with Business owners, SME Subject Matter Experts to do a walkthrough of the GAP Analysis document
• Prepared Data Mapping documents to link various claim types and provider data to portal fields for accurate claims status reporting and content display for provider visibility and satisfaction.
• Defined new set of validity, translation and compatibility custom edits along with HIPAA HL7 edits for the system in order to process the new 5010 version of claims format
• Prepared Business Requirement Document BRD
• Interacted with various members at the management level and Healthcare Claim Subject Matter Experts SMEs to understand business processes, decision models, and managed functional and technical requirements
• Created UML diagrams and worked closely with the development team to clarify/understand functionality, resolve issues and provide feedback
• Conducted the walkthroughs of Requirements document with the development leads and stakeholders
• Served as a SME for any business requirements clarification.
• Created Requirements Traceability Matrix RTM by linking test cases to their corresponding requirements
• Participated in the design review meetings for any clarification needed on requirements
• Processed claims to test 5010 formats

Environment: UML, MS Office, MS Visio, Windows XP, HP Quality Center