SUMMARY:

• Result oriented Business Analyst with around 7 years of experience in Insurance Industry
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams, Wireframe prototypes and documenting them using Microsoft Visio.
• Hands on experience in Requirements Gathering, conducting JAD Sessons with senior level company officials to gather requirements for documenting project functional specifications.
• Excellent skills in system Business Analysis, Data Analysis, Requirement Analysis, Business Modeling, and use case development using UML methodology.
• Expert in various Software Development Life Cycle (SDLC) Methodologies including Agile, Waterfall, SCRUM, and RUP.
• Experience in analysis and design of as - is business process and to-be design processes (Gap analysis) using Business Process Modeling Notation (BPMN).
• Participated with QA team in different phases of testing such as System testing, Functional testing, Regression testing and Integration testing for Quality Analysis.
• Strong SQL and PL/SQL scripting work experience.
• In-depth knowledge of creating use cases, activity, logical, component and deployment views to extract business process flows and workflows.
• Experience in database modeling and development of Entity Relationship Diagrams (ERD).
• Knowledge and experience with Data migration, Data mapping, ETL, and reporting process.
• Expert in Test driven development & Unit testing methodologies for performing UAT, System Integration testing (SIT), Business Acceptance Testing (BAT) and documenting test results.
• Designed and created data reports using various reporting tools.
• Performed statistical analysis on raw data to convert it to useful and meaningful data.
• Able to effectively converse, relate and liaise with multi-functional teams, including business owner, stake holders, managers, architects, developers and testers at all levels.
• Excellent interpersonal skills in listening, mentoring, coaching, negotiation, mediation, influencing, conflict resolution and strong communication, written and presentation skills.
• Adept in Requirement analysis and design, and ability to prepare RTM (Requirements Traceability Matrix).
• Proficient with Object Oriented Analysis and Design using Unified Modeling Language (UML).
• Experienced in conducting Joint Application Development/Design (JAD) sessions.
• Experienced in RUP, Agileand Waterfall Methodologies.
• Experiences in performing market research, competition analysis, system architecture, business process, feasibility studies, impact analysis, gap analysis, and risks analysis

TECHNICAL SKILLS:

Project Management Methodologies & Tools: RUP, Six Sigma, Waterfall, Agile, UML

Requirements Management Tools: Rational Requisite Pro, MS Visio

Change Management Tools: Rational Clear Case, Clear Quest, Visual Source Safe

Project Management Tools: MS Project

Analysis / Modeling tools: UML, JAD, RUP, RAD

Languages: C, C++, SQL, PL/SQL, UML, JAVA

Databases: DB2, Oracle, MS Access, MS SQL Server, MS Excel

Scripting Tools: UNIX shell script, Perl, COBOL

Operating Systems: MS Windows XP/NT/2000/98/95, Sun Solaris, Mainframe AS400, Linux, Unix

Utility: MS Office Suite Word, Excel, Project, Visio, PowerPoint, Adobe Suite

PROFESSIONAL EXPERIENCE:

Confidential, LANSING, MI

Business Analyst

Responsibilities:

• Acted as a liaison between the project group and the operations group
• Helped design scope document and ROI analysis and coordinated with top management for the approval process.
• Interviewed various personnel including broker dealers and traders to understand the current process and the future requirements.
• Documented the business requirements following the RUP methodology using rational requisite pro, for the desired system in the Business Requirement Document.
• Involved in data analysis by executing SQL queries.
• Used UML to draw use cases for different scenarios and cases.
• Developed Business specification diagram so as to understand the whole workflow.
• Developed activity diagrams in, so as to have a diagrammatic view of the workflow.
• Collaborated with the QA team for developing scenarios for validation and testing.
• Involved in the User acceptance Testing (UAT) and documented the test scenarios and outcomes.

Environment: Agile, Enterprise Architect, UML, Rational Requiste pro, Clear case, Test Director, SQL, Use Case, Windows, MS Office, MS Project

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Wrote Test Casesin MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Worked with cross functional teams in order to establish comprehensive business and functional requirements.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Performed in depth gap analysis with different business groups to ensure that the system initiatives are met. Analyzed, documented, and managed all project requirements with RUP methodologies.
• Worked closely with users to understand the functionality of the current system and additional functionality required of the new system.
• Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, using MS Visio.
• Conducted data driven testing using QTP to conduct backend testing
• Automation of test scripts was done using QTP for test re-usability of different online transaction modules.
• Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Involved in complete testing life cycle including creation of Test Plan, Test Cases, collecting test data for various projects and documenting test results.
• Facilitated User Acceptance Testing by creating Test plan and Test cases for the business users.
• Tracked all defects using Quality Center and communicated the test results to various groups by creating reports from HPQC.
• Perform Source-to-Target Data Mapping; Data Lineage Analysis and documentation using the Enterprise Metadata Repository.
• Developed data mapping documents between Legacy, Production, and User Interface Systems
• Documented the outcomes of all the testing in MS Word and MS PowerPoint
• Established a Business Analysis methodology around the Rational Unified Process.
• Used Rational Requisite Pro to improve the communication of project goals, enhance collaborative development, reduce project risk and increase the quality of application before deployment.
• Worked extensively with MS Excel and MS access
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Developed business requirement specification documents as well as high-level project plan.

Environment: Mainframes, COBOL, JCL, Db2, Oracle, Agile, SQL, PL/SQL, Rose, MS Word, MS PowerPoint, MS Excel, MS Visio, LoadRunner, WinRunner

Confidential, New Jersey

Business System Analyst

Responsibilities:

• Participated in the identification, definition and documentation of impending work flows for the purpose of migrating to a superior version of party information system.
• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers
• Defined the scope & financial projections, also performed Cost/Benefit Analysis, Risk Management and GAP Analysis
• Used Siebel CRM On Demand to manage customer interaction across multiple communication channels
• Assisted Data Warehouse Architect during the data modeling and design phase for data analysis, research and resolution of issues, specific to building new star-schema data marts for ongoing business requirements.
• Involved in working on asset management and budget management preparing critical risk mitigation plans.
• Handled the development of Business Requirement Documents (BRD) resulting from JAD sessions.
• Created Business Requirements from users using RequisitePro and converted them into System Requirement specifications.
• Analyzed Requirements and created Use Cases, Use Case Diagrams, swim lanes, Activity Diagrams using Visio.
• Prepared logical data models containing set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements for the analysis and documentation of business data requirements.
• Assisted QA department to write and execute Test plans and Test Cases, came up with test scripts, test scenarios and worked on UAT testing.
• Assured that all artifacts are in compliance with corporate Rational Unified Process (RUP) Policies and guidelines.
• Conducted walkthroughs with end users, developers, managers and other analysts. Developed user manuals and delivered with final project.
• Used MS Office suite components for project tracking, documentation, and presentation to senior management.

Environment: IBM Rational Software Modeler, IBM Rational Requisite Pro 2003, Clear Quest 2003, Rational Rose 2003 and Clear Case 2003, UML 2.0, Lotus Notes, MS-Office 2007( Word, Excel, PowerPoint, Project, Visio) Oracle 10g, Mercury Quality Center.

Confidential

Business System Analyst

Responsibilities:

• Analyzing the issues which are failing in production or not working properly, to find the root cause and fix the issue.
• Analyzed User Requirements, Use Cases and Wireframes to develop Test Cases based on the Agile test Methodology
• Prepared Business requirement document (BRD) and Functional Specification (FRD)
• Performed UAT testing for various reports created from the data marts.
• Gained Formal acceptance of the Project in the Project Closing Phase.
• Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived.
• Updated Lessons Learned Knowledge database.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML
• Gained Formal acceptance of the Project in the Project Closing Phase.
• Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived.
• Updated Lessons Learned Knowledge database.
• Identified and validated process controls affecting multiple and interacting project streams
• Interacted with work stream’s Business and IT Restatement managers ensuring production support requirements were being met and evenly enforced across all projects within a companywide initiative
• Techniques - Initiation, Planning, Execution, Control and Monitoring and Closing.
• Develop project schedules, timelines, status, system schematics and process work flows.
• Responsible for requirements generation and analysis using Requisite Pro
• Prepared RFP for new projects as per client requirements
• Involved in scheduling the session's tasks comprising of different mappings in order to load data into different databases.
• Collected processes, procedures & historical information.
• Documented business need, assumptions & constraints
• Conducted individual and group (JAD) sessions with business and technical units.
• Ran risk assessment and mitigation strategies for contracts.

Environments: Rational Unified Process (RUP), Rational Suite (RequisitePro, ClearQuest, ClearCase), MS Visio, MS Project, Java, J2EE, Oracle, Mercury Test Director MS SQL Server, Rational Rose, MS Access, iRise, Business Objects