PROFESSIONAL SUMMARY:

• Eight plus (8+) years of experience as a Business Analyst with solid understanding of Business Requirement elicitation, BRD, FRD and all facets of the Business Analysis Life Cycle.
• Worked in various domains such as Manufacturing, Healthcare, and Supply Chain.
• Strong knowledge of Software Development Life Cycle (SDLC - Requirements Analysis, Design, Construction, Testing, Implementation, Support), Project Life Cycle and SDLC Models - Waterfall, Prototyping, and Methodologies - Agile (SCRUM), Rational Unified Process (RUP).
• Conducted GAP Analysis, SWOT Analysis, Cost Benefit Analysis, Risk Analysis and Impact Analysis.
• Experience in creating Business Process Models, Use Case Design and Analysis, Use Case specifications, Business Processes documentation, Workflow diagrams using Unified Modeling Language (UML), Wireframes and Mockups for Prototypes.
• Hands on experience in MS Visio, MS SharePoint.
• Demonstrated experience in creating clear, structured, consistent and quality requirement documents responsible for successful implementation of small and large-scale projects.
• Worked collaboratively with the Development and Quality Assurance teams during the Test Life Cycle and experienced in performing User Acceptance Testing.
• Extensively interacted with the QA Team in executing the Test Plans, Providing Test Data and Creating Test Cases.
• Prepared Training Manuals and Knowledge Transfer Manuals.
• Excellent communication and presentation skills. Experience working with business users as well as Senior Management.
• Strong work ethics, taking ownership of all duties and responsibilities and efficient time management skills.

TECHNICAL SKILLS:

Software Models, Methodologies: Waterfall, Prototyping, Agile (SCRUM), RUP

Business Modeling Tools: MS Visio, MS Project, Primavera, Balsamic, Enterprise Architect, WinEst

Requirement Management Tools: Rational Requisite Pro, DOORS

ERP Systems: SAP R/3

Manufacturing Execution Systems: Werum PAS: X

Content Management System: SharePoint

Defect Tracking Tools: JIRA

Operating Systems: Windows NT/XP/2000, Unix

Databases: SQL Server, MS Access

Programming Languages: C, C++, Java

Reporting Tools: SAP Business Objects and Crystal Reports

ETL Tools: Informatica

Testing Tools: HP Quality Center, QTP

EXPERIENCE:

Confidential, New York

Sr. Business Analyst

Responsibilities:

• Analyzed the legacy system and gained an overview of its functionalities.
• Went through the configuration documents of HEALTH suite, understood its functionalities, and performed the GAP Analysis between the two systems.
• Liaised with the Benefits business unit and became an expert in their business processes.
• Collaborated closely with the technical team for solution development.
• Interacted with subject matter experts to gain a thorough understanding of their reporting needs; helped gather the to-be reporting requirements.
• Developed a Reporting Matrix to maintain traceability.
• Performed a gap analysis on the “as-is” v/s “to-be” data elements
• Designed the template for the reports for the “to-be “data elements.
• Interacted with the crystal reports writer in designing the reports
• Conducted meetings to get a sign off on “to be” reports from the key stake holders.
• Detailed out the Process flow for Appeals and eligibility in the “as-is” process using Visio.

Environment: MS Word, MS Excel, MS Access, Microsoft Visio, Crystal Reports, SharePoint, J2EE

Confidential, Thousand Oaks, CA

Sr. Business Analyst

Responsibilities:

• Involved in the meeting with Business Process Owners, SME (Subject Matter Experts) and store users for Requirement gathering in Definition Stage.
• Responsible for writing and maintaining Functional Requirement Specifications (FRD) and Requirements Traceability.
• Analyzed Business Requirements and segregated them into high level and low-level Use Cases, Activity Diagrams/State Chart Diagrams (UML).
• Mapped the old requirements with the new requirements and communicated it with the business groups for the Gap Analysis.
• Created Process Flow diagrams, Use case diagrams (UML) using MS-Visio.
• Prepared Mockups and Web Layouts for the application.
• Prepared and executed Test Cases, using Camtasia recorder to record the testing.
• Performed UAT based on Requirements Document.
• Designed and implemented basic SQL queries for testing and report/data validation.
• Worked on Module testing and Factory acceptance testing for Confidential using Werum-PASX Manufacturing execution Systems software.
• Helped in integrating PAS-X and ERP systems.
• Worked with the other team members in order to maintain the Change control process and Version Control.

Environment: MS Word, MS Excel, MS Visio, SQL Developer, PAS-X, SAP R/3, JIRA, Camtasia, JAVA

Confidential, Minneapolis, MN

Lead Business Analyst

Responsibilities:

• Worked on Well point - Confidential and Medco- Confidential Merger internal projects as a part of the Confidential Corporate Systems and Data Warehouse team.
• Helped define the scope of different projects by interacting with cross-functional teams through JAR sessions.
• Planned and attended SCRUM meetings.
• Created current as-Is and future To-Be Business Process Models, performed Gap Analysis.
• Created Context level Data Flow Diagram; reviewed with the stakeholder’s version of context level DFD and updated these diagrams.
• Created Functional Decomposition Diagrams; reviewed with the stakeholder’s version of Decomposition Diagrams and updated these diagrams.
• Achieved Business Signoff for these deliverables after detailed reviews by the stakeholders, project managers and business systems analysts.
• Provided High Level and Detailed Functional Walkthrough, attended High Level and Low-Level Design meetings and updated documents with missed requirements.
• Documented traceability between high-level requirements and high-level design and detailed requirements and detailed design.

Environment: MS Word, MS Excel, J2EE, MS Visio, IBM Mainframe, and Informatica.

Confidential, Torrance, CA

Business Analyst

Responsibilities:

• nPV model from the given data to forecast the financial impact of port policies on Confidential ’s supply chain.
• Created a model using sensitivity analysis of data for container volume vs. profit, chassis cost vs. average hold time and maintenance vs. storage cost to determine the operational impact on the supply chain.
• Reviewed and analysed the business environment and identified process improvements.
• Involved in creating As-Is and To-Be Business Process Models; performed Gap-Analysis.
• Produced Wireframes and Prototypes for the Dashboard and Reports of the To-Be system and built Use Cases and Functional and Non-Functional specs to substantiate them.
• Conducted Functional Requirement Walkthrough sessions with Business, IT and QA teams and obtained Business Sign-Off.
• Participated in User Acceptance Testing (UAT) of finished Reports and Dashboard and delivered the quality tested web application to the Logistics users.
• Evaluated short and long term labor, regulatory and port related policies and determined impact to Confidential ’s Parts and accessory supply chain by interacting with the Business team.
• Created an
• Identified and provided recommendations which would help Confidential save $26,336,603 from Port Infrastructure Cargo fees in the next 15 years.
• Suggested that owning chassis is not a core competency and Confidential would incur $5,878,740 from Chassis policies in the next 10 years if Confidential owns the Chassis instead of leasing them.
• Conducted interviews with industry executives and reported to Confidential about the changes brought by the Clean Truck Program before its stipulated time period of 5 years.
• Performed a cost-benefit analysis to indicate the benefits from the ongoing consolidation in the future.

Environment: MS Excel, MS Word, MS PowerPoint, Six Sigma, Lean, Kaizen, People Soft, Java

Confidential, Oakland, CA

Business / Data Analyst

Responsibilities:

• Identified product-targeting information needed by management and Sales Force.
• Interacted with C-level executives for studying the current landscape of the business process.
• Conducted Market Research and Historical Data Analysis to identify Chief users of Confidential ’s software and their competitors.
• Conducted a Root Cause Analysis to find out decrease in sales and failure to meet expectations.
• Interviewed Engineers and Subject Matter Experts (SMEs) to understand the current product and analyze User Requirements.
• Identified Gaps in Integration between different databases, analyzed and documented the Business Requirements towards potential strategy for normalizing the current system.
• Documented Synchronization Solutions and developed a model to implement the solutions to optimize the existing database thus increasing efficiency by 40%.
• Active participant in QA phase, executing Queries and ensuring the solution matched the Business Requirements.

Environment: MS Word, MS Excel, MS Power Point, MS Access, MS SQL, Sales Force, Softrax

Confidential, Lee’s Summit, MO

Business Analyst

Responsibilities:

• Studied existing system requirements, environment, andoperation by interacting with the Project and Business team members.
• Conducted interviews with the SME have to gather information about Health care Enrolment, Billing andClaims processing.
• Involved in creating and modeling the AS IS diagrams and TO BE business process flows
• Performed a detailed GAP Analysis and documented scope.
• Facilitated JAD sessions with business SMEs and analyzed the Functional Requirements anddocumented Use Cases, Process Maps, Wireframes Prototypes, and NFRs.
• Conducted walkthrough of requirements to technical team and helped resolve outstanding issues.
• Managed Change Request process and performed Impact Analysis for several changes.
• Exposure to EDI transaction (837,276, 277) quotes sets and validations andinsurance claims.
• Exposure to HIPAA Compliance standards.
• Facilitated JAD sessions to gather Report Requirements from users
• Prepared Functional Requirements Document (FRD) with detailed Reporting requirements including canned and Ad Hoc reports.
• Created ReportMockupsto comply with the report requirements using Balsamic
• Worked with Data Analyst in Data Mapping of report elements to SQL database.
• Actively involved in Report Development activity by providing support to Development team, Business Objects expert and QA team.

Environment: Rational Requisite Pro, MS Excel, Business Objects, ASP.NET, SQL

Confidential, Seattle

Business Analyst

Responsibilities:

• Interacted with key stake holders for Requirement Gathering and Requirement Analysis through JAR sessions.
• Conducted Knowledge transfer sessions and reverse knowledge transfer sessions for junior team members thus making sure that loss of information was less than 6%.
• Created Use Case, Sequence and Activity Diagrams using MS Visio.
• Participated in creating the User Interface Mockups for the monitoring system using MS Visio.
• Produced and maintained Functional Requirements Specifications (FRD/FRS) and Requirement Traceability Matrix (RTM) for various Releases of the project.
• Prepared Unit and Integration Test Plans for the Data Delivery to Customers Module, Release content management systems sub module and helped reduce cycle time.
• Conducted User Acceptance Testing (UAT).
• Fixed bugs, tracked defects in usage and functionality of interfaces that helped increase the code efficiency.
• Created test data for validation of code using XML.

Environment: MS Word, MS Excel, MS Visio, PL SQL, J2EE, STRUTS 2.0, Java Script, XML.

Confidential

Business Analyst

Responsibilities:

• Assisted in gathering Business Process Requirements and translated them into functional and non-functional requirements of the Business Requirement Document (BRD), which used as input to the functional design specifications
• Assisted in Creating Use Case/Activity /Sequence Diagrams in MS Visio
• Worked along with the testing team to derive test cases for efficient Data reporting
• Conducted the Unit testing and prepared the testing document
• Worked with senior Business Analysts to create business requirements, workflow, environment details and plan phases in development
• Created SQL statements to validate the data tables

Environment: MS Excel, MS Visio, MS Power Point, J2EE, PL SQL