Business Systems Analyst Resume
Woodland Hills, CA
CAREER OBJECTIVE:
To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned
PROFESSIONAL PROFILE:
- 11 years of IT experience in Business System Analysis, Design, Testing, and Implementation of business application systems and processes for Insurance, Pharmaceutical, HealthCare, Financial and Banking Sectors.
- Dedicated and results driven Business Analyst with 10 years of experience in Finance, Health Care, Insurance and Banking Industry
- Extensively experienced in Business and Data Analysis, Web analytics, Process Management and Software development & management
- Skilled in gathering user requirements, functional requirements, Use Case driven analysis, Use case specifications, business processes, process flows and technical documentation
- In depth knowledge of RUP's Iterative Software Development Life Cycle, Agile (Scrum) methodology and Waterfall SDLC
- Experience in Capital Markets, Mutual Fund Investments and Securities Operations.
- Excellent understanding of reference data and transactional data of financial instruments like derivatives, fixed income, equities, etc.
- Expert in various Software Development Life Cycle (SDLC) Methodologies including Agile, Waterfall and RUP, excellent documentation skills in developing Business Requirement Document, Functional and Non Functional Specifications.
- Strong understanding of the principles of DW and EDW using Fact Tables, Dimension Tables and star schema modeling.
- Extensive experience in Data Analysis, database modeling and development ofEntity Relationship Diagrams (ERD), SQL, Data migration,Data mapping,ETL, OLTP/OLAP and reportingprocess.
- Good experience in Reporting tools like SAP BO and Crystal Reports in understanding and analyzing the Reports and BO Universes.
- Skilled in writing technical specifications documents, translating user requirements to technical specifications in the form of LLD and HLD and strong understanding of business processes & interface with IT.
- Extensive skills in Data Analysis, Requirement Analysis, Business Modeling, and use case developing using UML methodology including Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams, Wireframes prototypes and documenting them using Microsoft Visio.
- Proficient inTest driven development & testing methodologiesfor performing UAT, System Integration testing (SIT),BusinessAcceptance Testing (BAT) and documenting test results.
- Being actively involved with QA team in different phases of testing such as System testing, Functional testing, Regression testing and Integration testing for Quality Analysis.
- Expert in facilitating all levels of management, developers, QAs, stakeholders, business users and off - site teams in JADs, brainstorm sessions, white boarding by conferences and WebEx.
- Strong leader and team builder with excellent analytical and communication skills with capability to handle new technologies and situations, dedicated to meet deadlines and provide necessary deliverables and resolve issues creatively by out of the box thinking.
WORK EXPERIENCE:
Confidential, Woodland Hills, CA
Business Systems Analyst
Responsibilities:
- Facilitated requirements gathering and analysis in collaboration with the CBI subject matter experts.
- Well versed in understanding the Insurance Business Processes articulate the business requirements for project implementation.
- Produced System Requirements Specification documents (SRS) as per business rules for applications.
- Well versed in Project Funding and Release activities and coordinated with Program Managers.
- Worked closely with business users for understanding the financial and data analytical requirements for Financial Reporting using SAPBO application.
- Good understanding of various Business units such as Actuarial, Finance and underwriting businesses.
- Developed detailed Systems Design Documents (SDD) to elaborate on the (SRS) functionalities.
- Interacted heavily with Business insurance stakeholders in understanding the Reporting business requirements.
- Working currently on Discretionary Pricing Project and responsible for delivering the System analysis document, AS-TO BE process workflows.
- Involved in analyzing the Business objects Universes and Reports for Business users optimization and performance.
- Performed reverse engineering to document logical and conceptual aspects of already existing applications.
- Extensively used MS Visio and BPMN notations for designing and documenting the Process flows and data flows.
- Coordinated with project managers to create and edit MS project work breakdown structures (WBS) from project inception to post implementation stages.
- Monitored the Production mail box to manage and maintain the business concerns and Queries.
- Used extensively the HP Quality Center for tracking the defects and enhancements related to the production issues.
Environment: Agile Scrum, SAP Business Objects, CRM - Sales Force, DB2,SQL Server, Erwin 7.1, MS SharePoint, MS Visio, MS Suite, HP Quality Center, Pega 7.0,Main Frames.
Confidential
Business Systems Analyst
Responsibilities:
- Responsible for analyzing, understanding the business requirements for investment accounting advancement and System based approach (iASAP - SBRE)
- Worked on SBRE project implementation which involved implementing business processes for the Month End cost Reconciliations.
- Responsible for creating Business and functional documentation (FRDs) and system analysis business workflows of the application.
- Experience in handling Asset Management Projects. Good experience in handling Securities operations and Lifecycle
- Good understanding and experience in Fund Management and Fund process Lifecycle in Mutual Fund Industry.
- As a Business analyst, I was involved in defining the Business scope and need of the project implementation. Artifacts include Scope document, Project charter, and Business Conceptual document.
- Experience in working with trading and treasury applications.
- Analyzed and define requirements for the treasury applications assistance projects.
- Co-ordinated with Development tech lead in taking up the technical needs/requirements to cater the business requirements.
- Reviewed Sub-Ledger and Cost Basis Ledger requirements for the project implementation.
- Experience in understanding and evaluation the portfolio accounting rules and for the project systems evaluation.
- Reviewed the Requirements Traceability Matrix to investigate the gaps in the requirements and address them through change request
- Hosted and coordinated the UAT testing activities right from environment set up to post production activities.
- Worked with individual work stream owners in defining the UAT strategy and defining the UAT coverage/scenarios
- Good understanding of Fixed Income concepts and credit Market risk analysis for the project implementations.
- Good at coordination and Communication of project requirements and acted as liason to Project stake holders and to the Technical Partners.
- Good exposure to mutual fund life cycle from Fund Reconciliation to Net Asset value calculation (NAV).
- Worked closely with business stakeholders in defining the business requirements.
- Defined and drafted the business requirements Traceability and mapped in the HP Quality Center.
- Well documented business and data requirements and well versed in data analysis of the system requirements.
- Developed Use cases and formulated use case documents. Involved in designing use cases as well defining the work flows.
- Assisted Application Support teams in Change management in raising Change Requests whenever there is any changes implemented to the Production environment.
- Performed thorough GAP Analysis reviewing AS IS system documents to in corporate the existing functionality into the TO BE system.
- Performed root cause analysis and provided with all possible solutions to resolve the issues in the timely manner.
- Performed Data Validations based on Business Rules embed in Business Objects - Data Insight Profiling Tool, for data handoffs among various systems and ensure quality of the data
Environment: MS Visio, Use cases, Mainframes, XML, Java, Oracle, Share Point, CODA Ledger system, Business work flows, HP Quality Center
Sr. IT Business Systems Analyst/Infrastructure Analyst
Confidential
Responsibilities:
- Asses the change impact and complete change management assessments. Ensure that Impact Assessment of the changes is carried out keeping all possible impact scenarios in mind.
- Convene and chair the CAB (and on need basis, the Emergency Committee) meetings at correct frequency in order to facilitate a reasonable time scale for approval/rejection of the proposed changes
- Responsible for all Change Management activities, to include new business planning, Change Advisory Board (CAB), the production of management information, Request For Changes (RFCs) and a change schedule
- Identify any Process Compliance issues and escalate them using appropriate organization hierarchy in Confidential .
- Create change management strategy and Focus groups for high frequency failed changes.
- Create and track action items created on High severity incidents and failed changes.
- Performing confidently and authoritatively in role of incident management subject matter expert and lead technical personnel in responding to fast paced incidents
- Good understanding of Server remediation issues .Handled various Server related Sev1 and Sev 2 issues.
- Resolving problems independently and understand escalation procedure. Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues
- Created MIRT (Major Incident Response Team) documents for DR CAT 1 and CAT 2 applications and services.
- Performing problem management activities and Participates in the problem review process to discover root cause, assist in appropriately assigning root cause remediation tasks, and follow up with business unit teams on follow up tasks as needed. Identifies potential problems and utilizes historical knowledgebase information to remediate minor issues before they become major issues.
- Collaborate with support functions and create a quality Root Cause Analysis (RCA) to minimize repeat failures; in addition provide accurate and timely input into the Corrective Action Review process.
- Developing key performance indicators (KPIs) evaluates the service for effectiveness and efficiency; Assist with management visibility into Service Quality and process effectiveness with comprehensive reporting based on well-designed metrics.
- Establishing Service Desk procedures, so that incidents not immediately resolved immediately are appropriately escalated according to defined Service level Agreements (SLAs)
Confidential
Business Systems Analyst
Responsibilities:
- Responsible for collecting, understanding the business requirements for supply chain management application.
- Executed and monitored initiatives that included planning, risk management, requirement management, procurement, and resource management.
- Developed functional documentation (FRDs) on business process to help streamline the process.
- Aligned the team on to agile scrum management approach to help scale the support to 20+ customers.
- Performed extensive manual testing to ensure the application meets the functional spec and quality of the software is ensured.
- Well versed in analyzing, drafting the business workflows for the supply chain management applications which have been developed and managed. (Purchasing (PO) application, invoicing (IO) application, bidding application.)
- Involved in improving of business processes and created the business process flows for streamlining the application work flow.
Environment: C#, Visual Source Safe 6.0, SQL Server 2005, .Net framework, MS Project, MS Visio, HP Quality Center
Confidential, Franklin Lakes, NJ
Business Analyst/Data Analyst
Responsibilities:
- Responsible for collecting, understanding the business requirements for Automated Group Load (AGL) process system and translating them into detailed Functional Requirements (FRS).
- Worked on SDLC approach which helped in risk evaluation and issue management on enterprise platform Rumba mainframes.
- Defined the business requirements for Automated Group Load (AGL) process system and translated them into detailed functional requirements (FRS).
- Worked on SDLC approach helping in risk evaluation and issue management on enterprise platform Rumba mainframes.
- Responsible for functional documentation (FRDs) and system analysis of the application
- Introduced quality process and procedures to help identify “lessons learned” solutions based on products
- Responsible for functional documentation (FRDs) and system analysis of the application
- Closely worked with business users in understanding scope and goal of the project.
- Worked on integration aspects of various data applications like CBM and data feeds from different clients..
Environment: UML, MS Office, Oracle, Toad, SqlServer, Optimal Trace J2EE, Windows NT, Rational Clear Quest, and DB2,UNIX, Rumba client, PVCS tracker, Test Director, WSFTP.
Confidential, Washington, DC
Business Systems Analyst
Responsibilities:
- Worked on Bond watch and variability calculation applications, which help in ascertaining the risk as well as Confidential shares in the company.
- Involved in quality management in evaluating and ascertaining the type (EUC1, EUC2) quality as well as financial aspects of the application.
- Worked extensively in single family modelling and multi family financial modelling to evaluate the risk associated with market risk systems.
- Collected, understood, and transmitted the business requirements for the project, and translated these into functional specifications and detailed test plans.
- Responsible for documenting functional specification documents based on user requirements and evaluated single family modeling process in implementation of the Mortgage Backed Securities.
- Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle using Requisite Pro.
- Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product and ensured that the developers were updated.
- Depicted user requirements and dependencies between other assignments within the project as well as other applications interacting with the assigned application and other possible risks.
- Identified data requirements for FIN 46 processor from and to Securities Cost Basis Subledger in order to complete the FIN 46 accounting for the restatement period.
- Defined detailed requirements for the Guarantee Fee Accounting System (GFAS) for Confidential ’s accounting restatement of guarantee transactions (i.e. FAS 140 / FIN 45 accounting process)
- Identified and resolved data integrity issues by creating liaisons between development and modeling teams.
- Managed and controlled change requests and defect tracking using Rational Clear Quest.
Environment: MS Office, Accounting Systems, Risk management systems, Oracle9i, J2EE, Windows NT, PVCS Version Manager, Rational requisite Pro, Rational Clear Quest, Mercury Test Director, UML, and MS SharePoint.
Confidential, Orange, CA
Business Analyst
Responsibilities:
- Responsible for documenting functional specification documents based on user requirements.
- Analyzed the requirements to enhance the existing system and designed the same using Rational Rose.
- Documented and managed all project requirements and changes to requirements throughout the software development lifecycle using Requisite Pro.
- Provided implementation, assessment, strategy, and mentoring services for Rational Requisite Pro, Rational Rose, UML, and RUP.
- Involved in UI requirement and data modeling sessions and developed DFD diagrams and ERD’s.
- Managed, updated and controlled projects to ensure timely delivery using MS Project.
- Performed GAP analysis for the modules in production and also conducted feasibility study for the performance impact analysis.
- Responsible for providing documentation to team for troubleshooting and resolving issues reported by system users, facilitating resolutions.
- Created Requirements vs. Test Case Matrix in Excel Spread Sheet template used Test Director to store and maintain the Test Repository
- Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and product knowledge.
Environment: Rational Rose, Rational Requisite Pro, Oracle, Windows NT, Test Director.