PROFESSIONAL SUMMARY:

• Consultant with proven record of over 8 years of hands - on experience in Business Process Modeling, Requirements management using SDLC methodology, UML Modeling, Prototype design, JAD sessions and workshops facilitation and Quality Assurance.
• Experience in all areas of project life cycle in a highly structured change management environment using, Water Fall, Agile Techniques and Rational Unified Process methodologies.
• Skilled in the areas of writing Business Requirements Document (BRD), Functional Specifications Document (FSD) and System Requirement Specifications (SRS).
• In-depth knowledge and experience in the documentation of specifications, design and development of use case scenarios.
• Emphasis on requirements capturing/gathering through research, formal-informal sessions and JAD sessions with SMEs and end users, Gap analysis, data analysis business process improvement and systems integration.
• Experienced in the analysis, design, and re-engineering of system applications using established system analysis, business and system process design, Implementation of methodologies,
• Above 4 years of experience in Rational Unified Process framework. Extensive use of rational tools including Requisite Pro, Rose, ClearCase, ClearQuest.
• Demonstrated ability to work both in independent and team-oriented environments with well-developed organizational skills, excellent interpersonal and communication skills.
• Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
• Excellent written, communication, interpersonal skills, proven team player with an analytical bent to problem solving and delivering solutions under high stress environment.
• Good working knowledge of Microsoft Office Suite including - Word, PowerPoint, Excel, Access.

TECHNICAL SKILLS:

Modeling Tools: Rational Rose, XDE Modeler, MS Visio, Word, Excel, PowerPoint

Requirement/Document Management Tools: Rational Requisite Pro, DOORS, Quality center

Documentation Tools: Microsoft Office - Word, Excel, PowerPoint, Open Office, SharepointModeling Languages: Unified Modeling Language (UML)

Software Development Methodologies: Waterfall, Agile, Rational Unified Process (RUP), SCRUM

Testing/ Defect Management Tools: Mercury Quality Center, Test Director, JIRA, Team Track, Version One

Operating Systems: LINUX, UNIX, Windows 95/98/NT/2000/XP, Mac OS

Requirements Gathering Techniques: Interviews, JAD- Joint Application Development sessions, Brainstorming, Story Boards

Documentation: Requirements (Business Requirements Document- BRD, Functional Requirements Document Non-functional Requirements/ Supplementary Specification, Use Cases, Business Rules, Glossary, Data Elements, Test Cases, Requirements Traceability Matrix (RTM), Business Process Maps/Flows- AS-IS (current) and TO-BE (future), Defect logging, User Stories, Product Backlog, wireframes and prototypes

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Systems Analyst

Responsibilities:

• Interacted with Users, Developers, Project Manager and Subjects Matter Experts (SME) to understand the business process.
• Developed and implemented internal and external work flow using information work flow diagrams.
• Created specifications swim lane diagrams, process flows for system to meet the business requirements.
• Based on gathered requirements created Business Requirement Document (BRD) to capture the business requirements.
• Coordinated with developers to ensure that they clear understanding of the requirements.
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams.
• Conducted requirements walkthrough sessions with users, development and QA teams to ensure proper understanding of businessand system requirements.
• Experienced in uploading the requirements in Quality Center.
• Assisted in testing application to ensure that the application meets the functional requirements (traceability).
• Involved in GAP analysis around the identification of business rules, business flows, system process flows, requirements and assumptions
• Created change request (CR) form for the requirement change and for adding new requirements after the Business sign off.
• Assisted QA team in functional testing and in the documentation of software defects.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.

Environment: Waterfall, .NET application, MS Visio, HP Quality Center, MS Project, Excel, Reporting Requirements

Confidential

Senior Business Systems Analyst

Responsibilities:

• Assisted the PM in setting realistic project expectations and evaluating the impact of changes on the organization, planning accordingly and conducting project related presentations
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Requisite Pro
• Collected and documented business processes as well as business rules
• Performed requirement analysis, went through all the use cases and issue logs
• Involved in GAP analysis around the identification of business rules, business flows, system process flows, requirements and assumptions
• Designed and developed Use Cases, Activity Diagrams using MS Visio
• Documented and delivered Functional Specification Document to the project team
• Developed timelines for project delivery and managed project and resources to successful completion
• Collaborated with development architect and the business users to develop both high-level and detailed application architecture to meet the business needs
• Assisted with developing and maintaining quality procedures and ensuring that appropriate documentation is in place
• Assisted in development of materials for new technology and process improvements. Conducted sessions in a classroom setting.

Environment: Retail banking, Online banking, Bill pay, Requisite Pro, MS Visio, UAT, SCRUM, Agile, Java application, Microsoft Excel and Microsoft Project

Confidential

Senior Business Systems Analyst

Responsibilities:

• Reviewed functional requirement specification document to identify missing, incomplete, inconsistent, duplicate and contradictory requirements
• Facilitated meetings between developers and customers to clarify the scope of the project and maintained requirement specification documents
• Monitored and controlled requirement documents and change request documents in Clear case
• Compiled Test Plan based on the Business Requirements Documents covering all test environments and scenarios
• Coordinated End To End Testing to validate all the process in the Revenue Accounting application being developed, and also analyzed and documented Test results
• CloseInteraction with end users to gain domain knowledge to develop test conditions and create data for testing Revenue Accounting application
• Conducted defect meetings to explain and prioritize the issues to business and development teams
• Monitored, Tracked and assigned defects to developers using Protest system (Sirax application).
• Compiled Test Reports and presented to business partners and upper management
• Created Requirements Traceability Matrix to ensure comprehensive test coverage of requirements

Environment: Agile, SCRUM, Quality Center, Clearcase, Saber, Sirax, PMO, Microsoft Excel and Microsoft Project

Confidential

Senior Business Analyst Online Insurance (Web sales)

Responsibilities:

• Created questionnaire to gather user specific needs out of the intranet system
• Conducted user requirement analysis for the web-based application
• Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle
• Using detailed knowledge of application features and functions assessed the scope and impact of business needs throughout analysis
• Submitted status reports to the higher management on the progress of the project on a regular basis
• Conducted User Acceptance Testing. Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Documented process flows, policies and procedures

Environment: Rational Unified Process (RUP), UML, MS Visio, MS Word, MS Excel, MS PowerPoint

Confidential

Business Analyst

Responsibilities:

• Prepared interview questionnaires for the users and gathered requirements
• Used UML and RUP methodology to analyze and translate business requirements into system specifications
• Developed use case scenarios and class diagrams
• Documented project plans, process flow, timelines and other requirements
• Conducted communication results and milestone s for every iteration
• Managed all the requirements in Rational RequisitePro, making requirements available to all team members
• Documented timely reports using Test Manager, Rational Clear Quest
• Created test cases to check the functionality of application

Environment: Rational Unified Process (RUP), Rational Requisite Pro, Test Manager, Rational Clear Quest, MS Visio, MS Excel, Java, MS Word

Confidential

Business Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions (JAD) with end users and SME’s and document them using Requisite Pro - the documentation tool offered by Rational
• Perform Gap Analysis of the As-Is and To-Be processes to identify and validate requirements
• Organize requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use Cases, Activity using MS Visio
• Apply UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders
• Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT)

Environment: MS Visio 2003, MS Excel 2003, MS PowerPoint 2003, Rational Requisite Pro v.7, MS Visual SourceSafe 6.0, Test Director 7.