PROFESSIONAL SUMMARY:

• An excellent communicator and facilitator with 5 years of experience as Business/System Analyst with ability to code in .Net.
• Experienced working in various domains and systems such as eCommerce, Retail and Customer merchandising, Media, Manufacturing, CRM, CMS and Mobile Apps Android and IOS and understanding of BI Business Intelligence System.
• Excellence in Working with Sales and Marketing team to identify their needs and wants in order to come up with the most effective business process.
• Experienced in Serving as a communications liaison between the business Customer and the technology development and support groups.
• Experienced in authoring Business Requirement Document BRD and Functional Specification Document FSD , and managed the requirements throughout the project lifecycle.
• Excellent in technical writing in both English and Chinese.
• Strong process modeling using UML diagrams - Use Cases Diagrams, Activity Diagrams, Class Diagrams and etc. in MS Visio.
• Proficient in MS Office Suite Word, Excel, PowerPoint , MS Project, Requirements determination and Use Case creation.
• Understanding of SOA, WebService, HTTP, XSD, XSLT and JSON.
• Experience in Requirement Analysis, JAD sessions, Business and Systems reviews and working sessions to understand the requirements and system design.
• Strong experience in preparing User Acceptance Testing UAT , and documenting of test cases.
• Experienced in various SDLC methodologies such as waterfall, iterative Waterfall and agile.
• Ability to read and write code with ASP.Net, VB.Net, XML, HTML, CSS and SQL.
• Demonstrated ability to manage multiple tasks and projects simultaneously with outstanding time management skills.

TECHNICAL SKILLS:

Confidential

Role: Sr. Business Analyst

Responsibility:

• Interviewed manager and various stakeholders regarding the expectations and potential ways to build the website.
• Gathered business requirements through personal interviews, brainstorming, and teleconferences.
• Reviewed business vision, strategy and goals, and developed project plans.
• Worked with both clients and technical teams to communicate business needs and follow-up status of project.
• Wrote Product Backlog and derived user stories from functional requirements.
• Evaluate project priorities at the end of each sprint in Product backlog.
• Analyzed, coordinated, documented and managed project processes and quickly responded to requirement changes.
• Used MS Visio and Mocking bird to develop UML diagrams, activity diagrams, sequence diagram, Wireframe and Models.
• Collaborate with UI/UX, API and System teams to support development initiatives Knowledge of JSON involved.
• Involved in website design using .NET technology, HTML and CSS.
• Coordinated with stakeholders and IT teams to avoid project delay due to the change of requirements.
• Conducted technical review sessions and facilitated other project meetings as required.
• Conducted JAD session, sprint planning meeting and sprint review meeting.
• Assisted in User Acceptance Testing UAT by providing test scenarios and test data, and performed manual test.
• Interfaced with other developers, team member and QA in resolving the defects found in the application during testing.
• Monitored, tracked and documented the progress of the project by use requirement traceability matrix.

Environment: Agile, MS Word, MS Excel, MS PowerPoint, BRD, FSD, Android, ASP.NET, VISUAL BASIC, API, JSON, HTML, CSS, eCommerce, Rally, MS Visio, UML, UAT

Confidential

Role: Business Analyst

Responsibility:

• Researched on the design and essential functionalities of the official website.
• Performed GAP Analysis to identify the current situation and the future state want to reach on the current website.
• Interviewed manager, end users Marketplace seller individually or by group, held brainstorming meeting and teleconferences to elicit requirements.
• Gathered requirements pertaining to various features designing an interface that best suits department needs using wireframe diagrams.
• Helped transform the business requirements to functional requirements.
• Helped in creating a dynamic website using CMS Content Management System .
• Wrote and prioritize User stories in product backlog for each sprint.
• Defined, explained and set goals with end users to attain a high level of project transparency.
• Used MS SharePoint to management requirement document and track requirement.
• Assisted in the identification of the scope, timeline and budget of the project and ensured the progress at each step with project manager.
• Conducted JAD sessions and contributed to technical designs
• Worked in SCRUM environment and attended daily SCRUM meetings, Sprint planning, and Sprint review.
• Helped design the mobile app with similar styles and functions.
• Involved in the website design and development.
• Contributed to a high fidelity prototype in the design and development process to ensure the functional as well as the 'look and feel' needs being met.
• Created and tracked the traceability matrix from conception of requirements to implementation in the development process.
• Involved in User Acceptance Testing UAT , required to collect feedback and improve designs during UAT phase.
• Responsible for reviewing all artifacts before and after the design process.

Environment: Agile, MS Visio, MS Word, MS Excel, MS PowerPoint, Pencil project, Android SDK 4.0.3 API 15 , GAP Analysis, Oracle, PL/SQL, eCommerce, WebService, Axure RP, CMS, Java, UML, UAT, JIRA, SharePoint

Confidential

Role: Business Analyst

Responsibility:

• Organized meetings and ensured both business parties and developer's involvements and inputs.
• Studied extensively project related documentations and prepared questions/agenda for requirement gathering.
• Worked closely with developer on system investigations and other backend research.
• Communicated with business regularly on issues such as requirement clarifications, developer feedbacks and documents update.
• Updated PM on current progress on discussions and Work-in-Process documentations.
• Generated As Is process and To Be process in visual diff.
• Authored Business Requirement Document and Functional Specification Document and managed the requirements throughout the project lifecycle.
• Created UML diagrams, such as use cases, process flow diagrams and data flow diagrams using Visio.
• Created mock-ups and other creative whenever they were needed for illustration purposes.
• Reported project status on a weekly basis.
• Regularly uploaded meeting minutes, BRD, FSD and related artifacts on SharePoint.
• Attended advanced BA training and Security training offered by the company.
• Attended weekly BA meetings.

Environment: Waterfall, MS Visio, MS office tools, Axure RP, Oracle, PL/SQL, eCommerce, UML, JAVA, MS SharePoint

Confidential

Role: Business Analyst

Responsibility:

• Conduct interviews and meetings with manager and various stakeholders regarding the expectations of the US market.
• Detailed market targeting research with Chinese in US.
• Did in-depth research on Weibo Chinese version in US market.
• Performed SWOT analysis for consumer marketing initiatives, increased product usage 30 percent with targeted marketing project.
• Conducted industry research and did comparisons to identify the industry best practices.
• Worked closely with sales executive to expand Sina's product in the US market.
• Performed data analysis and generated reports using MS Access and SQL.
• Translating with English and Chinese between Beijing headquarter and US branch.

Environment: MS office tools, MS project, Business Intelligence, Skype/GoToMeeting

Confidential

Role: Business Analyst

Responsibility:

• Acted as a liaison between system users, client managers and software development team to gather requirements and document workflows and results of Business Analysis into the Business Requirement Document BRD .
• Worked with User Interface UI / UX team to create report mock up's from wire frames to ensure that functionalities are captured and presented on the front end as per the BRD's.
• Involved in the creation and maintenance of the workflow plans and artifacts using Visio
• Maintained and kept track of stakeholder's requests for changes.
• Document user stories in product backlog for each sprint.
• Assist the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Analyzed existing systems logic difficulties and revised them as needed

Environment: MS office tools, MS Project, Agile, MS Visio, Business Intelligence, BRD, PHP, CMS, Android

Confidential

Role: System Analyst

Responsibility:

• Performed research on Chinese consumers and their online purchasing behaviors
• Assisted in Interviews and Workshops to gather accurate Business Requirements.
• Helped in creating a dynamic website using CMS Content Management System .
• Involved in tracking testing issues/bugs.

Environment: MS office tools, MS Project, eCommerce, Waterfall, MS Visio, PHP, CMS