SUMMARY:

• Over 8 years of IT experience working as Business Analyst/PM with the ability to work independently and manage business expectations with a delivery - focused approach to work; ability to build and maintain strong working relationships with senior and junior business sponsors, as well technical specialists.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP) and CMM (Capability Maturity Models).
• Experience in Understanding User requirement specifications and converting them into system requirements, preparing Requirement Analysis, Functional Specifications, design document and Software Requirements Specifications.
• Experience with domains like Health care, Banking, Financial, Telecom.
• Providing traceability across the project by analysis and review of project elements involved in traceability including testing artifacts, end-user support documentation and materials.
• Experience in writing functional specifications based on user requirements. Strong skills in user research and analysis of the existing systems.
• Involved in managing and maintaining project plans and resource leveling.
• Strong Plan and skills for Requirements Gathering phase. Experience in helping end users and development teams design efficient User interfaces and Workflows.
• Good experience and knowledge in database design specifically with MS-SQL Server.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.
• Comprehensive knowledge of System Configuration Management, Change Request Management to approve/ reject changes, Risk Management and Mitigation and Version Management processes.
• Developing financial models and analysis to support strategic initiatives, and help review critical decisions.
• Experience in conducting Joint Application Development (JAD) and Joint Application Review (JAR) sessions to develop and agree upon a system that focuses on the business requirements.
• Provide regular status reports on the operational health of the business to include weekly/monthly dashboards and management reports.
• Worked as liaison between the company, its internal departments, external vendors, partners, and clientele.
• Highly motivated programming professional able to work under pressure in a rapidly changing environment and to get the job completed successfully within user-specified goals. Good technical and communication skills.

TECHNICAL SKILLS:

• MS SQL Server, MS Access, Oracle, Team Foundation Server, MS Visio, Erwin, MS Project, MS Sharepoint
• MS Source Safe, Rational Requisite pro, Rational Clear Quest, UML, Java, MS Office Suite, Quality Center, HTML, XML, Windows 98/ME/XP/NT/7, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, New York City, NY

Business Analyst/PM

Responsibilities:

• Interacted with team members to come up with a project tracking spreadsheet in order to manage the requirements and the status of the tasks for the project in an Agile environment.
• Played the role of an Administrator for the tool Team Foundation Server which was used to manage and track the project work in terms of Iteration planning, team members’ capacity, and amount of work left to do for each iteration or release.
• Worked with database managers by conducting interviews to come up with workflow documents for each database as part of persistent ID effort to do search enhancements for the Checkpoint platform.
• Came up with and improvised user stories, and created use case diagrams.
• Worked closely with tech leads to document their architectural requirements and time estimates for their tasks.
• Played the role of a project coordinator by taking minutes during meetings and circulating them to the team.
• Conducted JAD sessions with project stakeholders such as business users and the project management team to brainstorm and identify requirements and come up with new ideas.
• Conducted sessions with QA team which worked remotely to help them understand the interface and functionalities of the application and what they were supposed to test for.
• Conducted surveys with Data managers and did analysis to find out data moves between databases that would impact the process of persistence ids for documents and other aspects of the project.
• Managed projects within the main project, ensuring the work is completed within given deadlines.

Environment: Agile, Team Foundation Server, MS Sharepoint, MS Visio, MS Project, MS Access, MS Excel, MS Word, MS PowerPoint, Oracle, Java.

Confidential, New York City, NY

Senior Business Analyst/PM

Responsibilities:

• Worked closely with the risk managers, management and technology teams in the design, implementation and support of the application in a challenging Agile iterative software development environment.
• Coordinated with project managers and business analysts on a daily basis leading to successful completion of projects based on the success criteria defined in the Project Request Form/Scope document.
• Involved in the management of project plans, resources, schedules and risk as well as driving accountability across cross-functional teams towards critical milestones and deadlines.
• Coordinated discussions between the project sponsors, business and the development team to understand the gaps in their existing processes and product features and design appropriate solutions.
• Accumulated requirements from various Subject Matter Experts (SMEs) through surveys and interviews
• Formulated BRD (Business Requirement document) and FRD (Functional Requirements Document) with detailed specifications and workflow diagrams.
• Created Scope document, Project Request Form, Project Closure Form and secure signoff from project sponsor and other key stakeholders
• Created and reviewed Scope document, Project Request Form (Scope Document), Design documents, Requirements Analysis Specifications and Project Closure Form with project lead, Business owners and the Technical lead.
• Manage software and hardware assets tracking/ Asset Management for entire organization
• Guided the project managers in preparing project plans for time, hardware and software requirements and to ensure successful execution of these projects, meeting the quality and audit guidelines.
• Involved in developing test cases, performing SIT (System Integration Testing), assisting users in UAT (User Acceptance Testing) and creating issue log to report errors to the appropriate team.
• Prepared project reports in Excel/Powerpoint for management and assisted the project manager in the development of weekly and monthly status reports, policies and procedures
• Work with the application support team to ensure that critical applications are stable for the business users.
• Conceptualized primary process flow diagrams using Microsoft Visio.
• Conducted highly interactive JAD sessions with project’s stakeholders such as business users, QA analysts, and project management team, identifying and resolving issues.
• Actively participated in user for User Acceptance Testing with business users

Environment: Agile, IBM Business Objects, MS Sharepoint, MS Visio, MS Project, MS Access, MS Excel, MS Word, MS PowerPoint, Oracle, Java.

Confidential

Senior Business Analyst

Responsibilities:

• Performed Stakeholder Analysis to identify the key players for project success.
• Participated in Stakeholder Management to communicate effectively with the right stakeholders.
• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in a project and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Facilitated JAD sessions for communicating and managing expectations with Wells Fargo whose customers were going to be the final users of the product.
• Scheduled meeting with developers, SA’s (System’s Analyst) and testers to collaborate resource allocation and project completion using MS Project.
• Created Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process, Requisite Pro.
• Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD) and final Design Document as per SEI CMM standards.
• Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in Requisite Pro.
• Proactively managed Software development, Requirements Analysis & Design, RFP/ RFI creation using Rational Rose and Requisite Pro.
• Responsible for creating business flow diagrams (using MS-Visio) and charts for E-commerce.
• Used Quality Center for defect management and defect rectification.
• Provided implementation assessment for Rational Requisite Pro, Rational Rose, UML and RUP.
• Participated in QA Team meetings for weekly QA testing reviews.
• Developed and executed Test Scripts for Smoke Test prior to Build deployment.
• Used TestDirector for Maintained Test Matrix and Traceability Matrix.
• Created product documentation, including online help, printed user manual, and materials.

Environment: Rational Requisite Pro, SWIFT. Rational Rose, RUP, UML, SQL, PL/SQL,MS Office, MS-Project, Windows 2000, Quality Center, Crystal Reports.

Confidential

Business Analyst

Responsibilities:

• Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME’s), users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.
• Developed staff payroll system with the provisions of dynamic salary structure, increments, annual leave, gratuity calculation, staff overtime, report generation module and salary posting to General Ledger.
• Assisted in conducting Financial and Operational analysis using OutlookSoft 5.
• Identified and recommend cost-effective solutions to resolve business system problems and improved the business process.
• Implemented Documentum and created multiple Docbase, folders and user base after requirement analysis and modifications according to clients’ requirements.
• Articulated the requirements into functional specification documents.
• Hands-on use case creation, flowcharts, sequence diagrams, activity diagrams and user interfaces using UML.
• Documented project processes and procedures, and version controlled them using Rational ClearCase.
• Aligned requirement documentation with use of UML for object oriented software development (OOD).
• Designed and developed project document templates based on System Development Life Cycle Methodology (SDLC).
• Developed customized Report Generator for payroll application.
• Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements.
• Assisted project manager with the scheduling and execution of implementation tasks.
• Prepared and presented weekly and monthly business operations review to the senior leadership team.
• Worked with member of the core team for implementation of financial modules. Worked with super users for the testing of financial application.
• Involved in developing test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface, performance, usability and security requirements.
• Performed User Acceptance Testing (UAT).
• Worked with offshore team in testing application and gathering test data.
• Defined the workflow for the testing process in the complete software development life cycle.
• Performed for testers in execution of test sets, creating new test cases and defect entry in Quality Center.
• Reviewed Integration Test Plan for integration between modules.
• Writing test plan and designing test cases for each new release and mapping requirements with the test cases for requirements coverage.
• Created documents detailing the process for each of the test scripts and the scenarios each scripts performs

Environment: UML, RUP, Mainframe, Outlook, CMM, MS Office, MS Project, MS Visio, SOX, Clear Quest, Rational ClearCase, SQL Server

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interacted with project team to define system objectives and scope, and identify constraints and the measures of success for the system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of client business process.
• Gathered primary input/output requirements and modeled the processes using Rational Rose.
• Gathered data requirements for the system by interacting with the users and data administrators.
• Gathered functional requirements from users and management.
• Created Business Requirements Specification Document (BRD).
• Designed Business Process Model (Activity diagrams, Sequence diagrams and Collaboration diagrams).
• Created User Documentation.
• Conducted workshops for internal users (processors, underwriters etc.) to provide .
• Contributed to development of Online Help System for users.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Responsible for creating and maintaining documentation related to the project including scope document, vision document, functional specification document, defect status report, risk analysis document, mitigation plans, supplementary requirements specification document and impact analysis document.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Identified, researched, investigated, analyzed, defined and documented business processes and use case scenarios.
• Responsible for processing change requests from the client by filling Change Request Forms (CRF).

Environment: Rational Rose, Rational RequisitePro, MS Visio, MS Project, HTML, Windows

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Created and maintained procedures and documentation.
• Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Actively resolved day-to-day technology needs of the business unit with a focus on the analysis of processes.
• Worked with the project manager to estimate best/worse case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Involved in project planning and coordination. Followed RUP Methodology.
• Provided overall project management to multiple projects successfully completing them on-schedule and on-budget.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions.
• Worked with the clients on the final signing process in the User Acceptance stages.

Environment: UML, RUP, Visual Basic 6.0, MS Office Tools, SQL Server 2000/2005 and Windows