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Business Analyst/it Manager Resume

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Columbus, IN

SUMMARY:

  • PMP Certified IT Project Manager, 12 years experience with exceptional credentials managing the entire SDLC, particular expertise in managing project scope, cost, schedule, quality, risk and change in a multi - disciplined organizational environment.
  • Highly accomplished in field of analysis and gathering, business process mapping and the development of interactive prototypes.
  • Collaborating project work from initiation, planning, monitoring & control to closure.
  • Leading project teams and Internal/External stakeholder groups.
  • Interviews, facilitated workshops, prototypes, context diagrams.
  • Project scope statement preparation, wireframes, diagrams.
  • Managing project schedules, schedule baselines, and their processes.
  • Leading test planning & communicating using check-off sheet.
  • Performing analysis for impact on new strategy.
  • Managing project budget, IT procurement & performing Earned value analysis.
  • Managing corrective/preventive action, defect repair and their processes.
  • Continuously improving and identifying inefficient activities, reducing waste.
  • Allocating schedules/budget reserves for uncertain events.
  • Managing scope creep, gold plating and stakeholder communications.
  • Presentation skills attuned to project goals and stakeholder needs.
  • Understanding complex problems and performing root cause analysis.
  • Conducting interviews and implementing multi-criterial decision analysis.
  • Negotiating mutually acceptable solutions.
  • Implementing communication plan, with time and frequency of updates.
  • Performing analysis in alignment to organizational strategic objective.
  • Financial services/Supporting strategy roll out: Evaluating the Quantitative impact.
  • Enterprise Architect CRM: Managing the interactions with current & future customers.
  • Leading chartering, planning and execution of project development sessions.
  • Scoping the business requirements and developing technical solutions.
  • Developing the implementation approach and managing the impact on all business areas.
  • Facilitating collection of requirements, analysis, documentation, traceability, RACI, RAM.
  • Managing software development, code reviews & audit implementation of approved requests.
  • Planning milestones and detailing program across schedule, budget and technical issues.
  • Planning and coordinating customer acceptance, VOC, VOB & critical customer requirements.
  • Managing procurement of software & hardware, facilitating and tracking of upgrades.
  • Configuration identification, verification, audit, status accounting, change control system.
  • Leading project control, performing variance analysis, monitoring for baseline deviation.
  • Developing project workflow, scope model, simulating, providing feedback to management.
  • Implementing Plan-do-check-act cycle and Quality continuous process improvement models.
  • Managing and tracking the program risk registry and analyzing for any new threats/opportunities.
  • Change management, CCB (Change Control Board), audit implementation of approved requests
  • Developing management reports detailing program across schedule, budget and technical issues
  • Quality planning for defining quality metric, quality control measurement for performing QA.

TECHNICAL SKILLS:

Software Tools: Microsoft Project Professional, Primavera and Clarity as part of management.

Software Technologies: C, C++, Java, Matlab, HTML, clear case, clear quest, Oracle.

Quality: CMM Level 5 processes, ISO, Six Sigma.

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, IN

Business Analyst/IT Manager

Responsibilities:

  • Responsible for managing development & deployment of IT projects.
  • Lead cross functional teams to analyze and understand the operational impacts for technology change.
  • Managed analysis, design of framework for the application collaborating key stakeholders needs.
  • Provided strong PDLC management using hybrid (agile/waterfall) development methodology.
  • Analyzed prototype and wrote final functional specifications, test case procedures.
  • Managed product performance issues, Facilitating data analysis & issuing defect repair.
  • Coordinating the service for product warranty, identifying the warrantable updates on software.
  • Managed the deployment plan, obtain the customer approval using Check-off sheet.
  • Designed and implemented change-control process involving tracking & documentation.
  • Managed the software customization in alignment to customer system requirements.
  • Documented Project and Product scope, creating WBS, analyzing network diagram & critical path.
  • Creating and tracking Performance baselines (Scope baseline, Schedule baseline and cost baseline).
  • Identifying project risks, performing qualitative analysis and planning risk triggers & responses.
  • Controlling project customer engineering budget and status reports on various measurements.
  • Coordinating implementation of global help ticket system, planning & managing communications.
  • Leaded a group of 7 contract engineers as part of implementing the system.
  • Controlling project customer engineering budget and status reports on various measurements
  • Single point of contact for all program related communications with internal/external stake-holders.
  • Validating scope with success criteria & obtaining acceptance of customer Initiating closure.

Confidential, Melbourne, FL

Business Analyst

Responsibilities:

  • Managed the analysis and implementation of several large IT projects.
  • Designed and analyzed web-based adaptable workflow system for use across the business.
  • Managed analysis, design of framework for the application collaborating key stakeholders needs.
  • Constructed process models including data dictionaries and volume estimates.
  • Tested business applications to ensure that all client requirements are incorporated in to the design.
  • Developed User stories for the Business unit and prepared BRDs and CCR.
  • Provided strong PDLC management using hybrid (agile/waterfall) development methodology.
  • Managed product performance issues, Facilitating data analysis & issuing defect repair.
  • Coordinating the service for product warranty, identifying the warrantable updates on software.
  • Managed the deployment plan, obtain the customer approval using Check-off sheet.
  • Designed and implemented change-control process involving tracking & documentation.
  • Identified key road blocks and proposed effective solutions for a 50M$ project for 20% of cost savings.
  • Managed the software customization in alignment to customer system requirements.
  • Responsible for managing development & deployment of GE Trip Optimizer.
  • Implemented rolling wave planning and progressively elaborated product scope after approval.
  • Designed and Implemented scripts to automate system performance evaluation capabilities.
  • Planned, managed & controlled the release of the application systems in to production.
  • Managed pilot runs in test environment and asses the benefit realization estimates.
  • Demonstrated that the new design complied with the requirements of the safety analysis.
  • Conducted root cause analysis, process analysis for potential failures in the system.
  • Focus on improving processes, quality control measurements, quality metrics and validated changes.
  • Managed project communications with global project staff members towards implementation.
  • Lead process improvement, Identifying inefficient activities, reducing the operation cost.
  • Managed targets for improved performance by Identifying process boundaries and metrics.

Confidential, Torrance, CA

Project Engineer

Responsibilities:

  • Acted as the Project Engineer assisting the Confidential PM in managing the design & development.
  • Analyzed prototype and wrote final functional specifications, test case procedures.
  • Successfully introduced process to prioritize, implement and manage product enhancements.
  • Created and managed requirements documentation, prepared test requirements & test cases.
  • Automated testing and data analysis using software programming, Developed software Interfaces.
  • Performed regression analysis and complied with quality assurance procedure for final delivery.

Confidential, Peoria, IL

Software Engineer

Responsibilities:

  • Contributed software engineering expertise in the development of products throughout SDLC.
  • Coordinated with teams to develop strategies, to utilize existing infrastructure to provide enhancement.
  • Developed, tested, and debugged the code and Designed Interfaces for automated testing.
  • Delivered wide range of functional enhancements and performance improvements to applications.
  • Conducted software and system monitoring, testing and performed quality assurance.
  • Engaged teams in code review sessions to ensure best practices and procedures are implemented.

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