Business Analyst/it Manager Resume
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Columbus, IN
SUMMARY:
- PMP Certified IT Project Manager, 12 years experience with exceptional credentials managing the entire SDLC, particular expertise in managing project scope, cost, schedule, quality, risk and change in a multi - disciplined organizational environment.
- Highly accomplished in field of analysis and gathering, business process mapping and the development of interactive prototypes.
- Collaborating project work from initiation, planning, monitoring & control to closure.
- Leading project teams and Internal/External stakeholder groups.
- Interviews, facilitated workshops, prototypes, context diagrams.
- Project scope statement preparation, wireframes, diagrams.
- Managing project schedules, schedule baselines, and their processes.
- Leading test planning & communicating using check-off sheet.
- Performing analysis for impact on new strategy.
- Managing project budget, IT procurement & performing Earned value analysis.
- Managing corrective/preventive action, defect repair and their processes.
- Continuously improving and identifying inefficient activities, reducing waste.
- Allocating schedules/budget reserves for uncertain events.
- Managing scope creep, gold plating and stakeholder communications.
- Presentation skills attuned to project goals and stakeholder needs.
- Understanding complex problems and performing root cause analysis.
- Conducting interviews and implementing multi-criterial decision analysis.
- Negotiating mutually acceptable solutions.
- Implementing communication plan, with time and frequency of updates.
- Performing analysis in alignment to organizational strategic objective.
- Financial services/Supporting strategy roll out: Evaluating the Quantitative impact.
- Enterprise Architect CRM: Managing the interactions with current & future customers.
- Leading chartering, planning and execution of project development sessions.
- Scoping the business requirements and developing technical solutions.
- Developing the implementation approach and managing the impact on all business areas.
- Facilitating collection of requirements, analysis, documentation, traceability, RACI, RAM.
- Managing software development, code reviews & audit implementation of approved requests.
- Planning milestones and detailing program across schedule, budget and technical issues.
- Planning and coordinating customer acceptance, VOC, VOB & critical customer requirements.
- Managing procurement of software & hardware, facilitating and tracking of upgrades.
- Configuration identification, verification, audit, status accounting, change control system.
- Leading project control, performing variance analysis, monitoring for baseline deviation.
- Developing project workflow, scope model, simulating, providing feedback to management.
- Implementing Plan-do-check-act cycle and Quality continuous process improvement models.
- Managing and tracking the program risk registry and analyzing for any new threats/opportunities.
- Change management, CCB (Change Control Board), audit implementation of approved requests
- Developing management reports detailing program across schedule, budget and technical issues
- Quality planning for defining quality metric, quality control measurement for performing QA.
TECHNICAL SKILLS:
Software Tools: Microsoft Project Professional, Primavera and Clarity as part of management.
Software Technologies: C, C++, Java, Matlab, HTML, clear case, clear quest, Oracle.
Quality: CMM Level 5 processes, ISO, Six Sigma.
PROFESSIONAL EXPERIENCE:
Confidential, Columbus, IN
Business Analyst/IT Manager
Responsibilities:
- Responsible for managing development & deployment of IT projects.
- Lead cross functional teams to analyze and understand the operational impacts for technology change.
- Managed analysis, design of framework for the application collaborating key stakeholders needs.
- Provided strong PDLC management using hybrid (agile/waterfall) development methodology.
- Analyzed prototype and wrote final functional specifications, test case procedures.
- Managed product performance issues, Facilitating data analysis & issuing defect repair.
- Coordinating the service for product warranty, identifying the warrantable updates on software.
- Managed the deployment plan, obtain the customer approval using Check-off sheet.
- Designed and implemented change-control process involving tracking & documentation.
- Managed the software customization in alignment to customer system requirements.
- Documented Project and Product scope, creating WBS, analyzing network diagram & critical path.
- Creating and tracking Performance baselines (Scope baseline, Schedule baseline and cost baseline).
- Identifying project risks, performing qualitative analysis and planning risk triggers & responses.
- Controlling project customer engineering budget and status reports on various measurements.
- Coordinating implementation of global help ticket system, planning & managing communications.
- Leaded a group of 7 contract engineers as part of implementing the system.
- Controlling project customer engineering budget and status reports on various measurements
- Single point of contact for all program related communications with internal/external stake-holders.
- Validating scope with success criteria & obtaining acceptance of customer Initiating closure.
Confidential, Melbourne, FL
Business Analyst
Responsibilities:
- Managed the analysis and implementation of several large IT projects.
- Designed and analyzed web-based adaptable workflow system for use across the business.
- Managed analysis, design of framework for the application collaborating key stakeholders needs.
- Constructed process models including data dictionaries and volume estimates.
- Tested business applications to ensure that all client requirements are incorporated in to the design.
- Developed User stories for the Business unit and prepared BRDs and CCR.
- Provided strong PDLC management using hybrid (agile/waterfall) development methodology.
- Managed product performance issues, Facilitating data analysis & issuing defect repair.
- Coordinating the service for product warranty, identifying the warrantable updates on software.
- Managed the deployment plan, obtain the customer approval using Check-off sheet.
- Designed and implemented change-control process involving tracking & documentation.
- Identified key road blocks and proposed effective solutions for a 50M$ project for 20% of cost savings.
- Managed the software customization in alignment to customer system requirements.
- Responsible for managing development & deployment of GE Trip Optimizer.
- Implemented rolling wave planning and progressively elaborated product scope after approval.
- Designed and Implemented scripts to automate system performance evaluation capabilities.
- Planned, managed & controlled the release of the application systems in to production.
- Managed pilot runs in test environment and asses the benefit realization estimates.
- Demonstrated that the new design complied with the requirements of the safety analysis.
- Conducted root cause analysis, process analysis for potential failures in the system.
- Focus on improving processes, quality control measurements, quality metrics and validated changes.
- Managed project communications with global project staff members towards implementation.
- Lead process improvement, Identifying inefficient activities, reducing the operation cost.
- Managed targets for improved performance by Identifying process boundaries and metrics.
Confidential, Torrance, CA
Project Engineer
Responsibilities:
- Acted as the Project Engineer assisting the Confidential PM in managing the design & development.
- Analyzed prototype and wrote final functional specifications, test case procedures.
- Successfully introduced process to prioritize, implement and manage product enhancements.
- Created and managed requirements documentation, prepared test requirements & test cases.
- Automated testing and data analysis using software programming, Developed software Interfaces.
- Performed regression analysis and complied with quality assurance procedure for final delivery.
Confidential, Peoria, IL
Software Engineer
Responsibilities:
- Contributed software engineering expertise in the development of products throughout SDLC.
- Coordinated with teams to develop strategies, to utilize existing infrastructure to provide enhancement.
- Developed, tested, and debugged the code and Designed Interfaces for automated testing.
- Delivered wide range of functional enhancements and performance improvements to applications.
- Conducted software and system monitoring, testing and performed quality assurance.
- Engaged teams in code review sessions to ensure best practices and procedures are implemented.