PROFESSIONAL SUMMARY:

• Over 7+ Years of industry experience as a Business Analyst with respectable understanding of High Level Business Requirements Gathering, Business Process Flow, and Business Analysis.
• Industry experience across various domains such as Banking, Financial and Information Technology.
• Proficient in Business Process Engineering and Software Development Life Cycle including analysis, design, testing and implementation of software applications.
• Proficient in creating various artifacts such as Functional Requirement Document, Business Requirement Document, Business Process Flows, Use Case Diagram/Use Case Document and Change Requirement Document.
• Modeled requirements, managed & communicated requirements throughout the project life cycle, performed GAP and Impact Analysis against requirements specifications to determine fit.
• Possess excellent interpersonal skills, effective written & oral communication, and presentation skills.
• Extensive experience working with business users as well as senior management.
• Ability to read and understand swift payment statements.
• Strong fundamentals to conduct Risk Analysis and elaborate alternative solutions.
• Good knowledge of Business Process Modeling and Business Re - Engineering
• Extensive experience in organizing and facilitating joint application development (JAD) sessions through interviews and workshops with user(s), subject matter experts (SME’s), and business stakeholders.
• Experienced in SharePoint 2007/10/13, JIRA, and RALLY.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Excellent Analytical skills to understand the business process and Functionality, Requirements and to translate them to system requirement specifications.
• In-depth knowledge of Portfolio Management, Trading of Securities, Risk Management, Asset Management and Asset Categorization,
• Extensive experience with process modeling using UML, flow charts, task diagrams, sequence, activity Diagrams and Use Cases.
• Thorough understanding of stock valuation, bond pricing, currency and interest rate Option, Futures, Forwards and other Derivatives, interest rate hedging using Swaps & Caps and Credit Risk hedging using CDS and Convertible bonds
• Excellent team player work in conjunction with testing, development and other teams in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
• Extensive experience with MS Visio for drawing flow charts and screen mock ups and MS Project for status reporting and planning.
• Knowledgeable about preparing RTM documents.
• Ability to learn new concepts and methodologies rapidly.

TECHNICAL SKILLS:

Methodologies: RUP, UML, SDLC, Waterfall, Agile, SWOT, SWIFT

Testing Tools: Rational Enterprise Suite, Mercury Test Director, Win Runner, Load Runner

Business Modeling Tools: Power Designer, MS Visio

Change Management Tools: Power Designer, MS Visio

Project Management: MS Project, Requisite Pro, MS Excel

Defect Management Tool: Rational Clear Quest, Mercury Test Director

Databases: MS Access, SQL Server, Oracle 11g

Operating Systems: Windows 2000/XP/Vista, MS Dos

General: MS Office (Word, Excel, PowerPoint), MS Project

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo, NY

Business Analyst

Responsibilities:

• Facilitated requirements gathering sessions with the business unit managers and subject matter experts to document requirements.
• Assisted Project Manager by developing new project plans using Microsoft Project, updating existing plans, resolving plan issues and by creating staff and management level reports to support the project.
• Developed detailed project plan following Agile development techniques encompassing all key disciplines including Business Modeling, Requirements, Analysis and Design, Implementation, Test, Deployment, Configuration Management.
• Created many JRP and walkthrough sessions with business and IT team to clarify the requirement to IT team and the technical solution to the business team.
• ConductedSWOTand Gap analysis in order to understand high level business requirements and functionalities.
• Conducted various Joint Application and Design (JAD) sessions with various participants (including Business, Deployment and Support personnel
• Prepared High Level Logical Data Models and Business Requirement Documents (BRDs) supporting documents containing the essential business elements, detailed definitions, descriptions of the relationships between the actors to analyze and document business data requirements.
• Conducted Gap Analysis between the legacy system and new implemented system reports to maintain data integrity and consistency in their workflow process. Provided training to end users.
• Extracted data from Oracle database with MS Access, and performed SQL query, data analysis and verification
• Reading and understanding SWIFT confirmations in order to track payments, payers, beneficiaries and correspondent banks
• Captured business requirements for Authorization system (ATH) for different debit card projects and written Functional requirement document to make technical team understand the scope and requirement of the project.
• Interacted with CMS for pulling out customers debit card information like: expiry, cash limit, POS limit, card holder’s information and card status
• Closely worked with Fraud Detection System (FDS) Front end and back end system to identify the suspicious fraud activity on debit card or check card. Created a system which will trigger alert for a suspicious fraud activity.
• Conducted and coordinated functional testing, integration testing and User Acceptance Testing (UAT Analyzed various test results to identify the root cause of various issues/bugs.
• Involved in usability analysis to make sure that user interface is not getting affected.
• Kept track of the process by implementing Jira dashboards.
• Involved in script testing, unit testing and regression testing before rolling them in production
• Created User manuals for ATH and Card Management System (CMS

Environment: MS Project, Visual Studio, JIRA, Oracle 11g CMS, ATH, UML, UAT, JAD, MS SQL Server, Agile, HTML, XML, SQL.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Acted as the primary liaison between the Business users and the development team.
• Assisted the Project Managers in the development of standard project documentation.
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Conducted user interviews, gathered requirements, analyzed the requirements using Rational Rose, Requisite Pro - RUP
• Collaborated with the Project Managers in the development of weekly and monthly status reports and documentation of process flows, policies and procedures.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML and Business Process Modeling.
• Extensively worked with Risk Management, Mortgage Loan Servicing, and Commercial and Residential mortgage, CMBS, MBS.
• Was Integrally involved in categorizing Mortgage Pre-payment risk, Risk Analytics for MBS, Loan Servicing, Loan Ordination, MBS, CMBS, Secondary Mortgage Market, Escrow and Reserve Administration, Escrow processing, Escrow Analysis, Non-Escrow Loans Collateral Inspection and Monitoring, Property Inspection, Income and Expense Statement Review, and Inspection Report.
• Analyzed the existing reports, reporting system.
• Stayed updated on SEC changes and adjusting financials and/ or reporting procedures accordingly to stay in compliance with GAAP and SEC requirements.
• Assisted in the preparation of timely and accurate SEC financial reporting information so that important business decisions can be made based off of the results.
• Assisted in the preparation and support of the complex and detailed quarterly and yearly financial statements and review.
• Assisted in the maintenance of historical financial statements and most other financial information for the company.
• Also developed training materials and executed user training.
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.

Environment: Microsoft Office suite (Word, Excel, PowerPoint, Project, Visio), UML, JIRA, Oracle and SQL.

Confidential, NY

Business Analyst

Responsibilities:

• Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process that is deployable throughout the enterprise using RUP.
• Developed prototype of new information processing application. Facilitated collection of requirements from system users and preparation of business requirement documents using Rational RequisitePro that provided appropriate scope of work for technical team to develop prototype and overall system.
• Gather Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented designs.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), User Interface Design, designing of Application Architecture & Database Modeling.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Proactively transformed the textual-based platform-specific architecture requirements into stable platform independent model products.
• Analyze Business Requirements from Black Box testing perspective. Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensure that critical requirements are not missed.
• Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Identified Test Harnesses, which assisted QA effort in reducing the redundancy of Automation Scripts and made them more reusable.
• Involved in generation of test data inputs for both positive and negative data to enhance Recovery/ Failover testing.
• Coordinated work plan between project manager and client with Microsoft Project; implemented and managed migration process & developer fixes; retested fixes; scheduled and tracked progress for team members of project through completion.
• Establish Incident Reporting and Change Control procedures using ClearQuest.
• Using RUP provided technical leadership and expertise in reorganization of a complex End-to-End Testing effort and performed System analysis and organizational review of existing QA process.

Environment: MS Project, MS Visio, MS Office, SQL Server, Oracle, SQL, Windows/Unix, Requisite Pro, Rational Rose.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Conducted JAD session and interviews with stakeholders and SMEs.
• Involved in providing clients with business process management utilities so that it’s easy to manage information across various levels of hierarchy with the use of documentum.
• Used documentum Repository to store all contents securely under the Compliance rule.
• Experienced in customer communication management, web content management, digital asset management, forms processing, compliance management.
• Identified Use cases from the requirements and write Use Case Specification.
• Interacted with the stakeholders to get a better understanding of client business processes and gather business requirements.
• Created business process workflow diagrams (Activity diagrams) using Rational Rose.
• Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvements.
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes
• Integrated Rational Requisite Pro with Rational ClearQuest and Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Managed all the structured requirements using Rational Requisite Pro, make requirements available to all team members.
• Business requirements for Flex cube Banking Configuration of front office Confidential Corp modules
• The system should support fault handling for calls to Flex Cube/External system from a process stage.
• Created test plan and test cases for user acceptance testing using testing tools.
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Use the Unified Change Management from Rational to track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.
• Worked on Transaction which flows from Flex cube to Pay link-Checks, which handles cheque payments
• Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines also used CLM for better result.
• Coordinated and prioritize outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.

Environment: Rational Rose, Rational RequisitePro, Rational Clear Quest, Flex cube, Rational manager, Rational Administrator.

Confidential, Kansas City, MO

Business Analyst

Responsibilities:

• Involved in working on Asset Involved in all phases of software development life cycle in AGILE framework.
• Knowledge of all the associated operational Risk aspects with Assets which includes Derivatives, Equity, Optional market, bond market and swaps.
• Documented all the information process for optional market, derivative market and cash market. Documented the design document of each phase using MS Visio and MS Office.
• Analyzed, documented and managed all project structured requirements and changes to requirements throughout the software development Liability Management for gathering data related to the module and was also involved in generating reports on this module.
• Involved in Extracting, transaction and loading data on the different modules like Asset management and portfolio management of the application and BPM.
• Developed new reports stored procedures for a corporate reporting system base on SQL Server 2000, Java. Conducted user interviews, attended JAD sessions created agenda, and documented analysis in requirement gathering.
• Worked extensively on Blueprinting for BPM.
• Evaluated and redesigned delivery systems and operations in the areas of commercial underwriting, consumer lending, private banking and loan IQ operations
• Involved in design, development and implementation of various models for Portfolio management framework of the application, Involved in preparing and generating reports on Portfolio management of the Portfolio module of the application.
• Verified and validated data model with changes to business information and rules, Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Scheduled meeting with developers, system analyst and QA members, collaborate resource allocation and project completion using MS Project.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions and description of the relationships between the data elements to analyze and document businesss data requirements.
• Prepared the detailed work flow diagram based on the proposed enhancement for the system. Responsible for executing User Interface Testing, System Testing, Data Quality Testing. Identified, analyzed and documented defects, questionable functions, errors, and inconsistencies in application functions, outputs, online screens, and content in the Room.

Environment: MS Access, MS Visio, PeopleSoft, JIRA, MS Office, SQL.