SUMMARY:

• 6+ years of Industry experience as a Business Analyst with solid understanding of business analysis, Data Modeling, Process Modeling, Business Requirements Gathering, Business Process Mapping Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Expert in commercial Property and Casualty and Personal Lines Insurance experience with national carriers.
• Extensive experience with Business - to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Expert in the Property, Casualty, Annuities, Disability, and Supplemental Insurance policies include administration, sales, customization, claims, pensions and CMS.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Gathered Web Content Management requirements from business units, translated those requirements into wireframe designs, and delivered HTML and CSS wireframe prototypes to client for implementation.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Strong knowledge of Centralized data management or Knowledge Management System.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS:

• Software/Hardware: OOAD (OOA/OOD), RUP, UML, SDLC, Agile, Waterfall, QA, WAP, CVS, TEAMMATE, MS Access, SQL Server, MySQL,
• PL/SQL, Mainframe,Oracle DBA, Java, Windows 98/2000/XP, basic HTML, basic basic XML, COTS, MS Office Suite-Excel Macros, MS
• Project, MS Visio, Adobe Photoshop, Flash, Rational- Rational Rose, Clear Quest, Rational XDE, Cobol, Requisite Pro, CaliberRM, Omniture, Crystal Reports, various NIKU products, C, C++, Sharepoint, Docushare, BASIC, Intermediate level-Visual Basic

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Worked on data modeling and produced data mapping and data definition documentation
• Responsible for the development of a Data Warehouse for personal lines property and casualty insurance.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level. Provide customer service and support for Property & Casualty risk management needs.
• Assist customers in becoming familiar with COTS (Commercial Off the Shelf) product offerings, and recommending and/or implementing configurations to meet the specific needs of customers.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the SDLC.
• Developed a file of ACORD Forms used as the standards in all Property and Casualty markets, for both Personal and Commercial Lines of Business.
• Involved in creating logical and physical model of the database using MS Visio, MS SQL Server.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, Information needs that insures any Critical Requirements are not missed
• Planned and defined system requirements to WireFrame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Source to target data mapping documents identifying key data elements and prepared Data Flow Diagrams. Reverse Engineered the existing ODS in to Erwin.
• Performed Business Process Mapping and performed AS IS and TO BE analysis
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, ClearCase, ClearQuest), RUP, Visual Basic, SQL, SQL Server, COTS, Oracle, Adobe Photoshop, WinRunner, Agile, Project Management.

Confidential

Business Analyst

Responsibilities:

• Consulted clients to define life insurance processing requirements.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Correspondence included solicitation letters, financial transaction confirmations, and quarterly and annual policy statements.
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Analysis of business requirements and system requirements of the client and also for Property and casualty modules.
• Involved in generating Test cases for property and casualty Insurances for Different Levels of Business
• Accumulated system requirements from various departments through surveys and interviews.
• Identifying, during product implementation due diligence phase, gaps between customer specific business needs and product offerings, recommend to Product Managers COTS feature enhancement, or assist customer with business process re.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Have sizeable adequate hands on exposure in Workmen Compensation, Commercial Insurance as well as Property & Casualty Insurance & its various intricacies
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Worked with project manager to analyze changing requests from business side to determine the change of scope and distribution of tasks between mainframe and BPM development teams.
• Analyzed business requirements from the business users, and produced a complete set of functional requirements document for the investment analysis system and selected COTS products for the investment system.
• Worked extensively with MS Excel and MS access.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Analysis of business requirements and system requirements of the client and also for Property and casualty modules
• Assist with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.

Environment: Microsoft Office Suite, MS Visio, Windows XP, Dreamweaver, SQL, PLSQL, XML, Agile, COTS, Crystal Reports, Adobe Photoshop, Mercury TestDirector, WinRunner, LoadRunner

Confidential, Woodland Hills, CA

Business Analyst

Responsibilities:

• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Facilitated Joint Requirement Planning (JRP) sessions with SME’s in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Created and maintained program Requirements Traceability Matrices and updated COTS tools, schedules and releases.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed a file of ACORD Forms used as the standards in all Property and Casualty markets, for both Personal and Commercial Lines of Business.
• Established a Business Analysis methodology around the Rational Unified Process.
• Assigned tasks among development team, monitored and tracked progress of project following Agile methodology
• Maintained on-going technical assistance and provided help desk support to customer’s mainframe systems software that included problem determination and resolution.
• Create and analyze Web metrics for business performance, dash boarding and scorecards
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the Gaps between IT and Business.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Provided consultative and technical support, as appropriate, to standing decision-making committees.
• Performed miscellaneous job-related duties as assigned.

Environment: Oracle, Rose, MS Word, MS Excel, MS Visio, Load Runner, UNIX, COTS, SOA, MS Power Point, MS Excel, Rational Rose, Caliber RM, System Analysis, SQL.

Confidential

Business Analyst

Responsibilities:

• Extensively involved in every phase of the RUP process starting from Inception to Transition.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Used Data warehousing for Data Profiling to examine the data available in an existing database.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Models.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation.
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Generated server side SQL scripts for data manipulation and validation and created various Snapshots and materialized views for remote instances.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), XML, Java, Unix, C++, Oracle, DB2, SQL Server Reports, WinRunner, Quick TestPro