SUMMARY

• Business Analyst with over seven years of experience in Requirements Gathering, Use Case Analysis and Design, Business process requirements, Writing Business Requirement document (BRD), Business processes and re - engineering, Business and Functional Analysis, Quality Assurance, Gap Analysis, User Support, problem solving, and documentation.
• Expertise in implementing full Software Development Life Cycle (Agile-Scrum, Agile-Kanban, Rational Unified Process, Waterfall SDLC methodologies) and also in organizational transformation from Waterfall to Agile framework
• Expertise in facilitating Joint Application Development (JAD) sessions, Requirements Workshop sessions, Telepresence meetings, conducting user interviews and acting as a liaison between the Clients, Senior Managers, Consultants, Process Owners, End users, Product Owners, Vendors, Developers, DBAs and QA and all other stake holders of the project
• PerformingGap Analysisactivities and helping the clients to figure out the prioritization of the business needs as per the timelines and funding available for the execution of the requirements.
• Expertise in reporting, prioritizing, assigning and closing issues in Bug Tracking Tools like JIRA, HP Quality Center, and Bugzilla
• Knowledge on Rational Unified Process (RUP), Rational Quality Management (RQM). Experienced in converting the user requirement to Business requirement using DOORS, Rational tools such as Rational Rose, Rational ClearQuest, Rational RequisitePro.
• Understanding of business processes and trade life cycle for financial instruments such as fixed income bonds ( Corporate, Government, Municipal, Convertibles), Hedge Funds, & Derivatives like Options, Futures, Forwards and SWAPS, including the brokerage, custody trading and capital markets.
• Strong knowledge in UML2.0, proficient in creating Use Cases, Use Case Diagrams, User Role Map, Sequence Diagrams, Collaboration diagram, Activity Diagrams and other Logical Models.
• Participated in the Quality Assurance (QA) process and maintained the traceability matrix to ensure requirements are consistent, comprehensible, traceable, feasible, and do conform to standards.
• Creating, updating and maintaining High Level Requirements, Detailed/Functional Requirement Specifications including data mapping, gap analysis, design documents, process documentation and process flow diagrams.
• Involved in creating and writing Test Plan, Test Cases for UAT in accordance with business requirement and functional specification documents.
• Experience with SQL queries and database objects.
• Working knowledge of advanced Excel functions to generate Excel spreadsheet, models and financial reports using Macros and Excel VBA.
• Mentoringthe team members by leading the knowledge sharing efforts with the technical, testing, product support and end user teams during and after the analysis phase of the projects using presentations, knowledge artifacts, user guides etc.
• Experience in working with cross-functional groups, different levels of management and liaison between system users, company management and development team.
• Strong Presentation, Analytical, Communication skills (Written and Verbal), Interpersonal Skills and ability to work independently, work with cross-functional teams and with different business units.

TECHNICAL SKILLS

Project Management: SDLC

Database Design: Software engineering

Methodologies: Waterfall, Agile Scrum, Rational Unified Process (RUP)

Database: MS-SQL, ORACLE, Microsoft Access

Testing: Automated, UNIT, UAT, Regression, Integration and System Testing

Tools: Microsoft Office Suite, Microsoft Project, SQL Server Management Studio, Microsoft Visual Studio 2012, Microsoft SQL Server 2012 Report Builder, Team Foundation Server, SharePoint, Visio, Notepad++, Adobe Product Suite, Lotus applications, Team Viewer, QlikView, Snagit, Terminals, Rational Rose, Rational Team Concert, RequisitePro, IBM Rational DOORS, ProVision, Clear Case, Remedy, Informatica, Crystal Reports

Programming Languages: SQL, C and C++, Java

Leadership: Leading Business Analyst Group, Team Building, Business and IT planning, Mentoring

PROFESSIONAL EXPERIENCE

Confidential, Omaha, Nebraska

Sr. Business Analyst

Responsibilities:

• Expertise in conducting JAD sessions for communicating with the all Project directors and stakeholders.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
• Gathered User Requirement and created Business Requirement Document (BRD), with Functional Requirement, nonfunctional requirement, data requirement.
• Performed Risk Analysis, while writing BRD, SRS, Test Strategies, Project Feasibility reports while determining likelihood of the risk occurring, determining Risk impacts developed Risk mitigation strategy and created Risk action plans.
• Produced full life cycle project plans for the design construction, UAT testing, and implementation phases of a cardholder billing system project and an automated clearing house project.
• Used DOORS to understand the impact of changing a requirement and decide whether to include it in the current project and to define the traceability across the entire project life cycle.
• Developed test scenarios and scripts that match the business user's objectives to confirm system functions are met.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Performed data extractions and loading from the middleware informatica tool.
• Created User Acceptance Testing (UAT) scripts which enabled standardized testing for enhancements in the development, testing, and production zones.

Environment: Oracle 9i, SQL, HTML, Microsoft Office suite, Rational Requisite Pro, Microsoft Visio, Clear Quest, HP Quality Centre, Rational DOORS, Rational Unified Process (RUP)

Confidential, Houston, Texas

Business Systems Analyst

Responsibilities:

• Analyzed the existing system and business process flow by understanding preset business rules and conditions through data analysis and GAP analysis.
• Identified risks and limitations/defects users currently experience in the operational reports obtained from current systems, and recommended solutions to overcome these limitations.
• Worked with the project team to prepare Requirements Management Plan (RMP) to document, analyze, trace and prioritize requirements.
• Identifying project risks and dependencies and provided implementation alternatives to mitigate project risk related to scope, schedule and budget.
• Designed and developed different project development documents based on SDLC methodology-AGILE/RUP.
• Actively participated in the preparation of Business Requirement Documents (BRD), Functional Requirement Specification (FRS) and Change Request using IBM DOORs to manage the documents and requirements.
• Assisted in creating project templates for Use case, Change Request form and Defect Status form Designed and developed Use Cases, User Story, Process flow diagrams and many other UML models using Microsoft Visio.
• Writingteradata sql queriesto join or any modifications in the table.
• Worked closely with the User Interface (UI/UX) team to model screens by developing Wireframes and Mockups using Balsamiq Mockups.
• Worked with PMO and QA Team to configure ticket auto-assignment to mitigate change and process management issues and bug tracking using JIRA.
• Prepared reports using SQL Server Reporting Services (SSRS) and Report Builder.

Environment: Agile, MS Visio, MS Office Suite, Java, Oracle 9i, Teradata, HP Quality Centre, VB Client Server, UML, RUP, Webex, Rational Rose, Rational Requisite Pro, Windows XP, SNAG IT, Plainview, IBM DOORS, MS Project, SharePoint, SQL, Report Builder, Atlassian JIRA, Android, Toad for Oracle.

Confidential, Jacksonville, Florida

Responsibilities:

• Worked on defining business processes, identifying risks, base-lining acceptance criteria, and deliverables.
• Used ClearQuest to mange defect and change request, run queries, generate reports.
• Overlooked full cycle of the project included the initial survey, identification of necessity of the upgrade, cost for budgeting, time to finish, risk management, coordination of teams in the project, communication with managers and completing project on time.
• Defined and wrote business requirements, specifications and documentation of the system using Word, Excel, and Visio.
• Worked extensively with Subject Matter Experts in understanding and documenting their requirements pertaining to Loan Origination.
• Deep understanding of the AS-IS and TO-BE business processes (BPM) and experience in creating business requirement document (BRD).
• Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Analyzed data using MS Access for data related issues and for data sources related to date extraction.
• Used Rational Rose to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams.
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Created detailed test plan, test case for User acceptance testing (UAT)
• Responsible for ensuring that all documentation accurately reflects the current status of changes through the change management software.

Environment: Rational Rose, Clear Quest, Microsoft Project, Oracle, UNIX, MS Excel, MS Access

Confidential, Redmond, Washington

Business Analyst:

Responsibilities:

• Conducted GAP Analysis and documented the present and future states after understanding the vision from the Business and Technology Groups.
• Prioritized and clarified the requirements by conducting interviews, brainstorming sessions, workshop sessions with multiple teams.
• Carefully studied the inherent systems to have a clear understanding of the business processes and associated system workflow.
• Worked on defining business processes, identifying risks, base-lining acceptance criteria, and deliverables.
• Used ClearQuest to manage defect and change request, run queries, generate reports.
• Coordinated with offshore QA team members in developing the test plans and test cases.
• Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.
• Actively participated in the preparation of Business Requirement Documents (BRD), Functional Requirement Specification (FRS).
• Worked on DOORS to submit, review and approve changes within the document. Managed change of the requirements using IBM DOORs to manage the documents.
• Assisted in creating project templates for Use case, Change Request form and Defect Status Form Designed and developed Use Cases, User Story, Process flow diagrams and many other UML models using Microsoft Visio.
• Responsible for ensuring that all documentation accurately reflects the current status of changes through the change management software.

Environment: MS Office Suite, MS Visio, Enterprise Architect, UNIX, SQL, Cognos Report Net, DataStage, Oracle 10g and Bugzilla.

Confidential

Business Analyst

Responsibilities:

• Identified and established communication with all key stakeholders, contributors, business, operations and technical resources surrounding assigned projects.
• Performed Requirements Gathering and Analysis through interactions, meetings and periodic walkthroughs with potential users of the application along with the creation of User stories, Use Case Scenarios, wireframes and associated attributes tables, mockups based on business requirements and Business Rules.
• Developed system process flows and User Requirements Specifications through surveys and interviews.
• Participate in collaboration sessions with business users, technical team, DBAs, testing team to analyze and validate the requirements and application lifecycle.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Confluence and managed the concurrence of the parties involved with respect to the evaluation criterion.
• Maintained a data dictionary by identifying additional terms and definitions separately for Cognos reports and System database.
• Created and maintained Service level agreement for multiple systems’ interfaces for business purpose.
• Helped QA team with UI regression testing as and when required.
• Designed BPMN diagrams and use case diagrams identifying high level process and actors involved.

Environment: Oracle, Microsoft Office Suite (Word, Excel, Power Point, Visio), Confluence, Balsamiq, ALM, Waterfall methodology (Requirements gathering), Agile (Documentation format)