Business Systems Analyst Resume Profile

Summary

Innovative and goal oriented analyst looking for a position leveraging my experience in a high performance Agile, Rational Unified Process RUP or Waterfall organization and implementing innovative solutions satisfying business and company needs while utilizing skills attained from experience in telecommunication and law enforcement industries.

Skills

Requisite Pro Requirements Management tool, Doors Requirement Management tool, Microsoft Visio, Lucid Chart, Snag IT, PL/SQL, Microsoft Office Access, Excel, Outlook, PowerPoint, Word .

Work Experience

Business Systems Analyst

Confidential

Business Systems Analyst on the Sprint Top 10 bench marking project from planning phase to implementation phase with constantly evolving requirements.
Worked with third party developers along with team developers to meet constantly evolving requirements in various phases of the project.
Solely responsible for eliciting requirements using interviews, document analysis, requirement workshops, road trips with drive testers, task and workflow analysis on Sprint Top 10 bench marking project for real-time software based solution for wireless network optimization and performance measurement, External Calibrator XCAL benchmarking tool and system for data analysis, documentation and quality check, QC tool.
Facilitated Joint Application Development JAD sessions with project stakeholders to capture business processes and system requirement for network optimization system.
Served as SME for the Software Change Request Process SCR in order to effectively manage all change requests.
Administered Requirements Change Request Process RCR for effectively managing all software change requests.
Assisted in developing test plans, test cases and performed User Acceptance Testing UAT in different test markets.

Business Systems Analyst

Confidential

Business Systems Analyst on Criminal Records Information Management Systems CRIMS and Electronic Justice E justice projects.
Worked on updating E Justice, a legacy system to web based application and making it accessible to Patrol Officers and Correctional Officers.
Facilitated Joint Application Development JAD sessions and studied historical documents to fully understand and capture system requirement for E Justice system.
Analyzed E Justice users' needs and determined requirements to anticipate issues and find solutions by means of automated systems.
Coordinated and modified user requirements in terms of existing and projected system capacity and capabilities.
Extensively utilized Business process reengineering skills.
Coordinated and participated in regression testing.
Conducted training and facilitated in creating training documentation for old and new E Justice users.
Worked on development, implementation and maintenance of the Criminal Records Information Management Systems CRIMS
Acted as a liaison between law enforcement and technical team to obtain detailed Functional requirements, Business requirements, user's requirement and Business rules that will help make system development easier for the technical team.
Utilized Rational Unified Process RUP for streamlining the team's development activities.
Conducted frequent meetings to interview users, subject matter experts SME to gather and document needs and translate them into functional requirement document FRD
Identified and categorized the different types of users into law enforcement users Corrections and none law enforcement users Rehabilitation to identify the users and requirements to implement on the different stages of implementation of the project.
Prepared Process Diagrams to show the flow of requirements flow throughout the system.
Assisted in developing test plans, test cases and performed User Acceptance Testing.
Facilitated with regression testing after the different iterations.
Provided training to end users and developed training documentation.
Provided maintenance after final iteration of software by accepting and managing Software Change Requests SCRs and facilitating Change Management Process from Request For Change RFC to implementation and review.
Conducted Impact Analysis for SCRs and maintained constant communication with Change Approval Board CAB .

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