SUMMARY

• Over 7 years of experience in Business Analysis and Requirements Management.
• Excellent Business Analysis skills in requirement gathering and preparation of RFI/RFP and full life - cycle development.
• Experience in Banking and Insurance projects.
• Proven skills in Business Analysis, Planning, Process Management, Change Management, and Software Development & Implementation Management in business and technical environments with leadership abilities and excellent communication skills.
• Design and Development of various functionalities to meet the needs of customers.
• In depth understanding of Software Development Life Cycle (SDLC) Methodologies.
• Experience in AGILE approaches (SCRUM).
• Experienced with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Rose, Requisite Pro, Rational Clear Case and Visio.
• Experience in user requirements gathering, Use Case design and analysis, Use Case specifications, Scenarios, Business Processes and Technical Documentation, following RUP methodology, using UML, MS Visio, MS Office Suite.
• Experience in creating and going through the Requirement Traceability Matrix ‘RTM’, and Software Requirement Specifications.
• Experience in interacting with individuals at all levels and possess excellent skills in forming and facilitating JAD teams.
• Hands-on experience in maintaining and enhancing a mainframe online.
• Highly motivated and team spirited individual with passion for learning and has the capability to meet deadlines in a fast paced environment.

TECHNICAL SKILLS

Business Tools: Rational Rose, MS Visio, MS Project, MS Access, MS Office Suite.

Business Skills: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling & Analysis

Reporting tools: Crystal Reports

Languages: C, C++

Database: Oracle, PL SQL MS Access, DB2, Informix, and MS Access

Specifications: UML

Operating Systems: Microsoft Windows XP, Windows 7, NT, 2000, 98 & 95 and Vista

Processes: Rational Unified Process (RUP), AGILE Process, Workflow and UML.

PROFESSIONAL EXPERIENCE

Confidential, Washington DC

Business Analyst

Responsibilities:

• Involved in requirement gathering for eVoucher redemption, and the eVouchers created cannot be removed from the system until they expire or redeemed.
• Experienced in interacting with business users and executives to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), Project Charter and Project Approach Documents
• Worked with PM in identifying scope to gather and document requirements, communicate requirements to developer, identify the solution, process change requests, and verify fulfillment of business requirements.
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document.
• Involved in capturing functional and non-functional requirements, prepared vision document, workflows, use cases, data and financial modeling. Reviewed of the system architecture, design and system test plans.
• Prepared development reports from Clear Quest and Microsoft Visual Studio and post to Microsoft Sharepoint Portal for daily AGILE Sprint meeting.
• Understood the Business Logic, User Requirements and test-objectives to develop Use Case Scenarios.
• Conducted the AS-IS and TO-BE analysis of the business process using GAP analysis
• Expertise in facilitating and conducting Joint Application Development (JAD) sessions with Business Clients to identify business rules, functional and non-functional requirements
• Prepared, analyzed and modified user acceptance plans and test cases.

Environment: UML, AGILE Methodology, SCRUM, Requisite Pro, Microsoft Office Suite, MS Project, Load Runner, MS Visio.

Confidential, Garfield, NJ

Business Analyst

Responsibilities:

• Assist in provision of global oversight of standardized Quality control system and documentation processes.
• Reviewing requirements and involved in the requirements gathering.
• Act as the interface between Business and development team.
• Communicate with the various organization sites in the evaluation and implementation of standardized document control system and processes worldwide.
• Maintain and strengthen quality, document control and various business unit contacts
• Assist in ongoing enhancement and maintenance of the standardized, validated system/database for SOP and document control management to assure quality compliance and continuous process improvement.
• Monitor system usage and user compliance with Global Quality and system requirements.
• Assist in development, reporting, and assessment of critical data and key performance metrics.
• Liaise with IT in the development of reports and implementation of system enhancements to increase document control consistency and capabilities globally. Facilitate meetings and training sessions with key personnel from all levels of Management

Environment: MS-Office, MS PROJECT, MS-Visio, Oracle (9i/10g), TOAD, MS-SQL Server 2000, SQL, UNIX, Windows NT, Rational Clear Quest, RUP Methodology

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software using a Use case in Rational Rose.
• Analyzed and documented Business Requirements and detail design of the software for full understanding of the business.
• Used Requisite Pro to document requirements associated change requests with requirements and connected requirements with Use cases.
• Conducted JAD sessions with management, SME (Subject Matter Experts), vendors, users and other stakeholders for open and pending issues.
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholders’ reviews.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from User perspective.
• Documented project plans, process flow, timelines and other requirements.
• Conducted communication results and milestone achievements for each iteration.
• Documented timely reports using Test Manager, Rational Clear Quest.
• Prepared project report using MS Project 2000.
• Provided claims information to ISO and mapped the company data with the ISO requirements as required by SOX Act and informed the insured about the same.
• Wrote data maps about the insurance data for sending it to ISO database.
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Development of strategic plans, bank presentations, and sales and marketing programs.
• Created Activity diagrams to analyze the requirements and recommend solutions.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepared presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: UML, RUP, Rational Rose, Requisite Pro, Microsoft Office Suite, MS Project, Load Runner, MS Visio.

Confidential

Business Analyst, Consultant

Responsibilities:

• Conducted user interviews, gathered and analyzed requirements.
• Identify the stakeholders and elicit requirements in sync with the scope of the project.
• Working knowledge and hands on experience of Life insurance business processes and functions.
• Prioritize the requirements and also segregate them in terms of functional and non-functional requirements.
• Prepared logical data models and Business requirement documents (BRD’s).
• Developed the requirements further in the form of use case diagrams, activity diagrams and sequence diagrams using UML.
• Developed functional and non-functional specification documents.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business processes.
• Verified the functional aspect as per the Business Process and validated the user interfaces.
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.
• Supported the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.

Environment: Rational Clear Quest, UML, MS-Office, MS-Visio, MS-SQL Server 2000,SQL, Windows NT.

Confidential

Business Analyst

Responsibilities:

• Responsible for defining the scope of the project, gathering business requirements and documenting them textually or within models.
• Formulate and communicate process documentation standards, procedures, and templates, DFDs, Activity Charts, Use Cases.
• Formed a bridge between the Project Manager and different technical teams with effective presentations as well as verbal and written communication.
• Analyzed the overall project architecture and interviewed key business leaders and technical managers, providing the technical framework for design of Service Level Agreements SLA with Application Service Provider ASP vendors.
• Grouped the Use Cases and other diagrams into sequence and collaboration Diagrams using Rational Rose based UML methods thereby defining the business process model.
• Plan and facilitate AS-IS Business Process and Workflow models to create TO BE Business Process or scenarios with Business & Information Technology teams.
• Conducted JAD sessions to gather requirements, conduct Use Case and work flow analysis, outline business rules, and develop domain object models.

Environment: IBM Web sphere Application Server, Microsoft Windows NT, RUP, Rational Requisite Pro, Rational Rose.