SUMMARY

• Over 7 years of experience in IT as a Business Analyst and worked in diversified industries such as Finance, Insurance, Banking & Health Care sectors
• Experienced in Software Development Life cycle (SDLC), Business Process Modeling(BPM), Software Development Methodologies including Waterfall, Agile and SCRUM process and Rational Unified Process (RUP).
• Acted as liaison between IT and business partners to identify and maximize opportunities to use technology and information to improve implementation results and related processes.
• Maintained Change Request Documentation&all necessary Baseline Project Documentation.
• Actively used Joint Application Development (JAD) and Rapid Application Development (RAD) sessions with Business users and Stake holders alike in Defining, Gathering, Documenting, and Managing requirements to identify the real business need of the client company
• Worked extensively in analyzing business processes, eliciting requirements, defining business needs and translating it to BRD, FRD, and Technical Requirement Documents.
• Skilled at creatingRequirement Traceability Matrix (RTM)document to verify or compare the needed requirements against Use cases and Test cases
• Proficient with UML Diagrams such as creating Use Case diagrams, Sequence diagrams, Activity diagrams etc.
• Working knowledge of GAP analysis by comparing the AS - IS and TO-BE processes, which helps identifying the solution to bridge the GAP
• Working knowledge in analyzing enterprise data using “SQL” and creating data mapping documents
• Skilled at facilitating requirement gathering sessions (Joint Application Design) by sending out meeting agenda, reference documents etc.
• Co-ordinated with Developers, Data Architects, Data Analysts etc. in providing them Field level specification or Technical design documents
• Co-ordinated and supported the QA team in overall Testing Phase such as Unit testing, regression testing, performed UAT etc.
• Impressive Communication skills, great team player as well as an individual working expertise

TECHNICAL SKILLS

Modeling Languages: UML

Languages: SQL, PL/SQL

Databases: MS SQL Server (2005, 2010), MS Access, Oracle

Microsoft Tools: MS Office, MS Outlook, MS Project, MS Visio

Visual Modeling Tools: MS Visio, Rational Rose

Management Tools: Rational Requisite Pro&ClearQuest

Project Management Tools: JIRA

Reporting Tools: COGNOS

Other Tools: HP Quality Center, Load Runner

PROFESSIONAL EXPERIENCE

Confidential, Livingston, NJ

Business Analyst

Responsibilities:

• Proposed client specific recommendations and custom solutions to meet business requirements to enable better management of external vendors and reduce costs
• Gathered Business Requirements, analyzed data/workflows, defined the scope, financial projections and time & effort estimates as part of Cost analysis.
• Analyzed existing Data Sources to understand the data elements required for Suspicious Activity.
• Generate Actimize process flow diagrams for Transportation and Vendor Finance using MS Visio.
• Created Project plan and developed cut over strategy for phased rollouts of various Broker Dealers to mitigate the effects due to lack to training.
• Worked on assessment of the feasibility and risk associated with the project and established a change control process to address new requests.
• Established and executed effective communications plan both internally and with the vendor to clearly define the project status.
• Gathered requirements and delivered various daily, monthly and annual for the Incident Reporting System.
• Provided weekly status report to executive teams on various projects being worked on.
• Tracked the license usage of the Investigative system along with the cost for each quarter.
• Created User Acceptance Test plans for each of the business areas and provide end user training.
• Carried out adequate testing of software after configuration, maintained quality procedures, and ensured that appropriate documentation is in place.
• Successfully coordinated a smooth transition to application support team during the close out phase of the project.

Environment: Windows 2007, Actimize Modeler, Actimize Risk Case Manager 4.3, Quality Center, SQL server 2008, MS Visio, MS Project

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Involved in all phases of software development life cycle in SDLC framework.
• Worked on understanding and articulating the requirements into functional and technical specifications.
• Conducted functional and technical walk-through sessions with the developers for understanding the business requirements.
• Defined user requirements for existing system and proposed changes in the existing system for new requirements.
• Conducted individual and group (JAD) sessions with technical teams.
• Created and updated project status, requirements and diagrams using Agile methodology.
• Created UI mockups and user stories for clear understanding of the process to stakeholders, users and developers.
• Analyzed, documented and managed all project requirements and change to requirements throughout the software development lifecycle (SDLC) using MS Visio.
• Creating flow diagrams, structured charts and other types of system or process representations using MS Visio.
• Participated in reviewing and documenting System Test Plans, on the basis of product release features, client requirements and related technical documents.
• Maintained requirements by creating Requirements Traceability Matrix (RTM).
• Collaborated with the QA teams to develop the test strategy, test conditions and test case scripts to be used in testing based on business requirements and technical specifications.
• Managed Full life-cycle project methodology and documentation.

Environment: Java Server Pages (JSP), Java 2, Tomcat, Ant, Windows 2000, Weblogic Application Server, Oracle 9i, TestDirector

Confidential, NJ

Business Analyst

Responsibilities:

• Attended business meetings to gather project requirements & User Requirements Specifications and Functional Specifications sign off meeting with the customer.
• Responsible for translating the business requirements to technical team by engaging them in formal discussion meetings.
• Interfaced with Operations Support which was primarily working on Application Management (services & operations) and also provided timely Status Reporting and Service Delivery Reporting.
• Followed up with external vendors on issues and dependencies, and with source systems in case of interface issues.
• Documented and reviewed the approve system documentation and change control documentation - modifications arising due to change implementation.
• Created and maintained appropriate documentation to ensure that every production modification is reflected in the system documentation.
• Maintained Baseline System Documentation and subsequent updates to reflect application changes performed within the scope of SOW.
• Worked closely to create requisite documentation in order to comply with IGM requirements.
• Responsible for interfacing with process adherence and documentation team at offshore for IGM Compliance activities.

Environment: Windows XP, Windows 7, .Net framework,Appsense Environment Manager, HP Quality Center, MS Project, MS Visio, SharePoint

Confidential, LongBeach, CA

Business Analyst

Responsibilities:

• Defined the scope of the project based on the gathered business requirements including Documentation of Constraints, Assumptions, Business Impacts, Project risks and scope exclusions
• Used RUP methodology in the implementation of the system, analyzed and designed business processflow diagrams using Visio.
• Served as the primary liaison between the business and information technology teams.
• Documented detailed Use cases, Conducted Reviews andmaintainedReview Logs.
• Followed the UML based methodsusing Rational Roseto create: Use Cases, Activity Diagrams, State Diagrams and Sequence Diagrams.
• Wrote Supplemental specifications, business rules, operations specifications and interface specifications and validated the documents and prototype with the business users using I Rise.
• Performed a complete GAP analysis to identify problems and inconsistencies with business requirements specification and the existing system and reported and escalated key issues requiring approval to the appropriate authorities.
• Attended daily SCRUM and conducted QA and Developer meeting, regarding the Technical Specification Documents, defects and Mapping Documents.
• Conducted reviews of all change management activities with senior management other team members regularly.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements, functional and non-functional requirements
• Assisted the users with UAT by preparing test data& the QA team in designing test scripts, test scenarios and test plan for integration and user acceptance testing (UAT).

Environment: Rational RequisitePro, Rational Rose, RUP, UML, MS Project, MS-Project, MS Visio, Java, Windows XP, Windows 7

Confidential, New York, NY

Business Analyst

Responsibilities:

• Identified and involved all the key stakeholders, contributors, business users and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan for Provider Portal and Repricing system.
• Used work break down structure to define various project tasks based on the priority.
• Managed teams through code releases.
• Responsible for quality assurance of various releases; handled end-user questions; researched and resolved issues.
• Worked with various vendors in support migration of the application.
• Interacted extensively with technology team to discuss and provide updates on the Quality Assurance issues of the product.
• Developed specific test plans and test cases to ensure that proposed systems and business processes meet the requirements, as they are being planned, developed, delivered and supported.
• Worked with business users to track the adjudicated, processed or denied claims within the specified timeframe of UB and HCFA claims.
• Acted as a liaison by working closely with the development and testing teams to meet the deadlines of the project.
• Prepared weekly status reports for enhancements requests to the vendor.
• Evaluated application testing results and recorded discrepancies to track, analyze and report them.

Environment: C/C+ +, MS SQL Server 2000, Agile (Scrum), UML, Rational Clear Quest, Rational Rose, Word, PowerPoint, Visio.

Confidential

Business Analyst

Responsibilities:

• Gathering requirement from various sources& gained experience of converting requirement into documents like BRD and FRDalong withUse Case
• Facilitated sessions and engaged with SME’s and appropriate resources to support and plan requirements definitions
• Used Interview and Brainstormingmethods to gather high level requirement
• Created UML diagrams such as Business Flow Diagrams, Use Case, BPM and Activity Flowin coordination with technical team using MS-Visio
• Followed Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP)
• Facilitated meetings with SME’s in order to gather requirements related to business, data definition
• Assisted Project Manager in performing GAP analysis
• Conducted Impact Analysis to check how system will respond to new change request
• Performed manual testing in UAT testing phase and reported the bugs using JIRA as per the severity of the bugs
• Created SQL queries over the data base.
• Assisted the testing team in creating Test Case, Test Script, Test Plan and reviewed the
• Created Mockup Screen/Wireframeusing MS Visio
• Involved in weekly walkthroughs and inspection meetings to verify the status of the testing effort and the project as a whole.
• Created Requirements Traceability Matrixbased on high level requirement including process and project views
• Prepared monthly Status Reports for Enhancement Requests to the project team that was used in efficient tracking and monitoring of open issues of the project
• Worked with UAT team to prepare a user document and business process document for reference.

Confidential

Quality Assurance Analyst

Responsibilities:

• Analyzed various documents and prepared test cases covering all requirements of the application.
• Converted test cases for various test sets to organize the execution procedure to meet the project time line and timely deliverables.
• Tested functionalities of the application.
• Discussed the test cases for regression testing with the quality engineers for each build.
• Interacted with the development team to report bugs and discuss the status of bugs with open status or hold status.
• Involved in various documentation tasks such as daily status reports, weekly progress reports, Requirements Traceability Matrix (RTM) and defect logs.
• Interacted with analysts, system staff and developers on a regular basis.
• Actively participated in enhancement meetings, project review meetings, weekly status meetings and various other meetings which were focused on making the application more effective.
• Developed test plans, test cases and conducted User Acceptance Testing (UAT).
• Used Rational Unified Process (RUP) methodology to augment software development.

Confidential

QA Analyst

Responsibilities:

• Prepared and executed Test Cases manually according to the BRD, Technical Specification, Functional Design and Use Case documents, identifying applications functionality, test requirements and coverage.
• Performed regression testing against the various builds of the application.
• Used SQL queries for testing front end developed data in the databases.
• Analyzed user requirements and documented test requirements using TestDirector.
• Prepared RTM Document to ensure that all the requirements had sufficient coverage for through testing.
• Prepared detailed test plan and test cases by understanding the business logic and user requirements for manual and automated testing.
• Participated in periodic review sessions to coordinate and update the status of the project.
• Prepared test cases which provide a detailed list of conditions under which the system will be tested.
• Performed manual functional testing, focusing on the end-user point of view, by executing test scripts.
• Identified and documented actual results and defects.