PROFESSIONAL SUMMARY:

• Overall six years of professional experience as a Business Analyst, experience with new product development, product launch and product enhancement with clients from Chemicals, Pharmacy, Manufacturing, Retail and Healthcare domains.
• Expert in eliciting, analyzing and documenting requirements for business process and information systems. Have created Business Requirement Document (BRD), Functional Requirement Document (FRD), UML, Use Cases, Activity and Class Diagrams, Software Requirement Specification Document (SRS), Data Flow Models, Entity Relationship Diagrams using EA (Enterprise Architect) and MS Visio.
• Involved in gathering, analyzing, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and generated BO Reports.
• Strong understanding of ETL process, Experience with data warehouse best practices.
• Have extensive knowledge of SDLC (Software Development Life Cycle) and experience in managing requirements using RUP (Rational Unified Process), Agile, SCRUM, and Waterfall methodologies.
• Experience in conducting Joint Application Development (JAD) and rapid application development (RAD) sessions with the Clients, Technical teams, Internal & External Customer. Created Mock - ups, Wireframes and Artifacts.
• Experience using Six Sigma DMAIC & Lean methodologies for process improvement.
• Performed GAP analysis to compare AS IS and TO BE Process Models using tools like Enterprise Architect (EA), MS Visio.
• Experience with MS projects, handling varios projects simultaneously, managing tight deadlines, managing budget, assigning work to different developers, getting built ready from QA team and deiver it back to clients.
• Actively involved in Request for Quotation RFQ, Request for Information RFI and Request for Qualification RFQ processes.
• Experience in implementing KPI’s under different domains and environments.
• Have experience in using Microsoft Project and Serena Open Project.
• Performed Smoke testing, Unit testing, Regression testing, Functional testing & UAT.
• Traced requirements by Business Intelligence (BI) tools, to high-level design, test cases and product requirements.
• Led a cross-functional project team to breakdown the integration projects in each service area.
• Created Traceability Matrix for Test Cases & Functional Requirements and performed User Acceptance Testing (UAT) to ensure standard and proper functionality implementation.
• Always been part of CCB Change control Board to determine potential impact of change.
• Experience in preparation of Functional Specification Document based on the Business Requirements. Story Boards, Proposed Functionality Documentation, Wireframes, Functional Testing.
• I have extensive knowledge in Confidential Scripting, SAP CRM 5.0, SAP Netweaver portal and iviews.
• Confident, pro-active, analytical, fast learner, assertive, detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever changing and stressful environments.

TECHNICAL SKILLS:

Business Skills: Business Requirements, Business Process Analysis & Design, Financial Analysis, Risk Analysis, Requirement Gathering, Use Case Modeling, JAD/JRP Sessions, and GAP Analysis & Impact analysis.

Languages: SQL, UML, HTML, XML, VB 5.0/6.0, GuiXT, Java scripts

Packages: Rational Rose, Enterprise Architect EA, MS Visio, MS Project, MS Share point.

Databases: MS Access, Oracle 8i/9i, MS SQL Server 2003/05/07.

Operating Systems: UNIX, Linux, Windows NT/server/xp/Seven, MS-DOS.

Office Tools: MS office 2003/2007, MS Visio, MS Project.

ERP: SAP SD-MM-PP-CRM-BI, People Soft.

Portals: SAP NetWeaver Portal.

Reporting tools: Business Objects, IBM Cognos.

Extracurricular Activities: Certified by SAP America in alliance with CSU, Chico for completing mySAP Business Suite.

PROFESSIONAL EXPERIENCE:

Confidential, Foster City, CA

Sr. Business and System Analyst

Responsibilities:

• Interact with the stakeholders as part of the CEG/CSA team to finalize the project scope.
• Facilitate JAD sessions and gather product enhancement requirements with internal team with reference to client requirement.
• Conduct interviews with end-users to collect requirement and business process information.
• Perform extensive Requirement Analysis including risk, cost benefit and build or buy analysis.
• Perform detail analysis to shortlist and prioritize projects based on ease of integration and contribution to synergies.
• Create Traceability Matrix for Test cases & Functional Requirements and perform User Acceptance Testing (UAT) to ensure standard and proper functionality implementation.
• Interact with business users, SME's, and managers to create, complete and correct business and functional requirements specification documentation.
• Trace requirements by Business intelligence (BI) tools, to high-level design, test cases and product requirements. Perform mapping of records layouts from disparate source systems to PeopleSoft General Ledger target tables.
• Design and develop Use Cases, Activity Diagrams, Sequence Diagrams, OOD using MS Visio.
• Design and develop project document templates based on Agile SDLC methodology.
• Creat Business Objects Universe based on customer requirements and generated smart reports as per demand.
• Creat different mappings for back & reporting request &ad hoc reporting request.
• Analyze the risk factors / challenges to perform impact analysis.
• Create and maintained RISKS, ISSUES & DECISIONS (RID) documents to track progress of the projects.
• Worke on Incopt mappings for IVR Business Performance Metrics reporting.
• Develope test plan and test cases for integration testing and UAT.
• Performe Data Analysis on delivered product, Conducted behavioral assessment with customers.

Environment: MS SQL Server, Oracle, SQL Scripting, SQLPlus, Rational Unified Process, Rational Requisite Pro, Rational Rose, MS Visio, .NET, Oracle 10g, Crystal Reports, Confidential server, Confidential Classic.

Confidential

Business Analyst

Responsibilities:

• Understanding business process flow, requirements of the customers and translating them to specific software requirements which could be understood by developers.
• Worked closely with user interface iview designers to create screen layouts with emphasis on user friendliness, clarity and consistency with applications and standards; assist with developing new standards.
• Prepared graphical depictions of use cases (activity diagrams, use case diagrams, wire frames, etc.)
• Conducted several functional walkthroughs with cross-functional team.
• Created data flow diagrams (DFDs). Assisted and participated in conceptual and logical data modeling of the databases.Identified reporting requirements for reporting data warehouse.
• Worked closely with technical architects, developers, test managers, business stakeholders and project managersto achieve project objectives in defined time frames.
• Created and maintained RISKS, ISSUES & DECISIONS (RID) documents to track progress of the projects.
• Created Requirements Traceability Matrix (RTM) for business and functional requirements.
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC
• Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality
• Participating in product release and deployment of the product after successful release. Performed detailed data analysis to check after deployment results.
• Involved in Incident Reporting, Change Control procedures and reports to track process of repairs and determine the current quality of the application.

Environment: Enterprise Architect (EA), MS Visio, SQL, PL/SQL, HTML, XML, DHTML, Dream weaver, Rational Suite, Quality Center, Business object suite, MS Office Suite, SAP R/3 4.70, SAP ECC 6.0, SAP SCM 5.0, CRM, Salesforce.com, Confidential server.

Confidential

Business and System Analyst

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Designed and developed Universes for multiple groups for canned and ad-hoc reporting.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Created data flow diagrams (DFDs). Assisted and participated in conceptual and logical data modeling of the databases.Identified reporting requirements for reporting data warehouse
• Effectively communicated with internal teams to deliver functional requirements like GUI, screen and interface designs. Worked with GUI team to create User Interfaces.
• Designed and developed Use Cases, Activity Diagrams, OOD using UML.
• Organized both, the Systems Testing and the UAT by writing associated SQL queries.
• Performed Smoke testing, Unit testing, Regression testing, Functional testing etc.
• Involved in creating builds and migrating artifacts to target environments.
• Involved in Incident Reporting, Change Control procedures and reports to track process of repairs and determine the current quality of the application.
• Created reports in WEBI and Crystal Reports using Universes as the main data providers.

Environment: MS SQL Server, Oracle, SQL Scripting, SAP R/3, ECC 6.0, Rational Rose, MS Visio, Java scripts, Oracle 10g, Crystal Reports, Confidential Server, Offline Server.

Confidential

Business Analyst

Responsibilities:

• Performed requirement gathering with stakeholders of Confidential to decide the scope considering the budget and available timeframe.
• Developed the wireframes and mockups for better interpretation of ideas and requirements.
• Assigned tasks to different developers, decided deadlines and presented the progress in front of the clients.
• Deployment of the website after conducting necessary unit testing and user acceptance testing.
• Defined business use cases andactivity diagramsto represent differentworkflowsand associations. Ensured that all non-trivial requirements were specified.
• ConductedUser Acceptance teststo verify that requirements were reasonably met.
• Expertise usage of Microsoft SharePoint for Document Management and access control
• Generate and maintain Weekly Status Report for the Client.
• Worked on MS SharePoint as a contributor in various domestic sites and also assisted the Project Manager in SharePoint Security especially in creating new sites, granting permission levels and maintaining several local and active directory groups.
• Conducted functional walkthroughs and User Acceptance testing sessions and assisted the development of User Manuals for customers.
• Created and managed thechange requests(CR’s) usingConfigurationandChange management processand conductedfeasibility analysisfor those changes.
• Created business process workflow diagrams (Activity diagrams) in Enterprise Architect.
• Created data flow diagrams (DFDs). Assisted and participated in conceptual and logical data modeling of the databases.Identified reporting requirements for reporting data warehouse
• Performed data analysis to assess the impact of advertising considering the location and type of advertisement. Analyzed company revenue outcome after completing implementation.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint), MS SharePoint, MS Visio, MS-Project, Windows 2000, SWOT analysis.