PROFESSIONAL SUMMARY:

• Highly independent and fast paced business professional with over 8 years of proactive experience as a Business Analyst with expertise focused in Banking, Finance, e - commerce, Retail and Manufacturing domain.
• Being an inborn INTJ (Introverted iNtuitive Thinking Judging) personality which in itself explains my natural characteristics that are most required qualities for a BA including highly independent, self-motivated, detailed thinking, well organized, persuasive, strategic, self - confident, timeliness, decisive, creative, perfectionistic, inquisitive, logical and imaginative.
• In addition to this, I also possess strong verbal and written communication skills, leadership skills, math and analytical skills acquired through my educational career and my professional career as a Business Analyst.
• Excellent conceptual knowledge in Business Analysis, Financial Analysis, Forecasting, Budgeting, Wealth management, Project Management, Manufacturing Resource Planning (MRP), Supply Chain Management, Enterprise Resource Planning (ERP), Business Process Re-engineering (BPR), Configuration Management, Production Planning (PP), Quality Assurance (QA) with Six Sigma (DMAIC) and Statistical Process Control.
• Comprehensive work experience in various SDLC methodologies including Application Implementation Methodology (AIM), Waterfall, Spiral, V - model and Agile methodologies such as Scrum, RUP, XP & RAD.
• Adept in performing SWOT Analysis, Gap Analysis, Cost-benefit analysis, Feasibility analysis, Root cause analysis, Risk and Impact analysis.
• Extensive experience in facilitating meetings and Joint Application Development (JAD) sessions with end-users, Subject Matter Experts (SME's), Development and QA teams.
• Expert in requirement gathering and preparing various artifacts such as Project Plan, Business Requirement Document (BRD), Product Requirements Documents (PRD), Functional Requirement Document (FRD), System Requirement Specification (SRS), Data Sheet, GUI, Risk Register and User Manuals
• Highly proficient in creating Use Cases, User Stories, Wireframes, Static and Dynamic Prototyping and expertise with UML tools especially MS Visio for developing Use Case diagrams, Activity diagrams, Timing diagrams, Communication diagrams, Swim Lane diagrams, Sequence diagrams and Work flow/Process flow diagrams.
• Experienced in generating various Test plans, Test Cases, Test scripts, Performance Engineering Testing (PET), Regression Testing, User Acceptance Testing (UAT) and creating Requirements Traceability Matrix (RTM)
• Highly skilled in creating Business Rules, Orchestration, Batch processing, Store Procedures, Client side and Server side Validations, Data mapping and Data Modelling
• Extensive experience with SQL Server, P/L SQL, HTML, XML, AJAX, SOA, Web Services, Web methods, Data Warehousing, Extraction, Transformation and Loading (ETL) and Business Intelligence (BI) tools.
• A highly motivated and aggressive self-starter with excellent interpersonal, communication and people skills and goal-oriented with problem solving skills and ability to work independently and as a team player
• Proficient in developing efficient business relationships, resolve issues and manage conflicts with various client teams in order to effectively manage client expectations.
• Excellent track record of Multitasking by managing multiple projects simultaneously, meeting milestones and submitting deliverables on time by effectively managing resources and using math and analytical skills to gather information, find solutions to administrative problems and prepare reports strategically.

TECHNICAL SKILLS:

Methodologies: SDLC; Waterfall, Spiral, V: model, AIM, Agile (SCRUM, RUP, XP, RAD, Scrumban, Lean, Kanban)

Systems Platform: Windows 98/2000/XP/Vista/7, Mac OSX

Development technologies: C, C++, HTML, CSS, .Net ( ASP, C#), Java, JavaScript, AJAX and PHP

Business Management Tools: GAP, SWOT, ROI, CPM, Feasibility, Cost: Benefit & Impact Analysis, Critical Path Method, PERT, Version One

Databases & DB Tools: MS Access, MS SQL Server, Oracle, Mainframes, OLAP, IBM DB2, ROLAP, MOLAP, HOLAP

Business Process Modeling Tools: MS VISIO, BPMN, Rational Rose, Enterprise Architect

Test Tools: Manual Testing, User Acceptance Testing, Database Testing, GUI Testing

Documentation Tools: Share Point, Rational Requisite Pro, MS Office (Word/Excel/Power Point)

Other Tools: MS Project, JIRA, ETL, Rational ClearCase, Rational ClearQuest, QC/QTP, Test Director, LoadRunner, HP Quality Center, Six Sigma (DMAIC), SAP ERP, OBIEE

SOA Technologies & Languages: XML, SOAP, WSDL, Altova XMLSpy

PROFESSIONAL EXPERIENCE:

Confidential, Pennington, NJ

Sr .Business System Analyst

Responsibilities:

• Elicited requirements using various techniques such as focus groups, surveys and stakeholder meetings in which various features required for the new portfolio tracker was gathered and prioritized
• Conducted GAP analysis to clearly define the expected portfolio tracker design, referring the legacy system version and mapping its limitations to the existing system and further defining the technical and functional feasibility of the expected system by conducting feasibility analysis
• Implemented SCRUM methodology due to the volatility of the requirements received from the Business owners with respect to the features such as portfolio summary, assets, views and analytics
• Prepared various artifacts such as Product Backlog, Sprint Backlog, Sprint burn down chart, Data Sheet and Graphical User Interface (GUI) of which a sample user interface of portfolio summary is illustrated below.
• Performed as a Scrum Master and facilitated Project kickoff meeting, daily scrum meeting, sprint planning meeting, sprint review meeting, spring retrospective meeting for all the 9 iterative sprint sessions
• Used new web services with functional web methods to support SOA of the new portfolio tracker
• Additional requirements from the product owners for the later sprint sessions included E-statements, performance reporting application, Extendible personalized user interface and Integrated Messaging and Alert Services each of which were delivered as an incremental product at the end of every sprint

Environment: Version One, Scrum, ASP.NET, Oracle 11g, SQL, PL/SQL, Windows, MS Visio, MS Project, MS Office Suite (MS Word, MS Excel, PowerPoint), HTML, XML, SOA, ETL, Web services, Web methods and Mockup Screens

Confidential, St. Louis, MO

Business/Financial Analyst

Responsibilities:

• Utilized RAD (Rapid Application Development) within the In-house SDLC methodology of Confidential since the project involved novel application which needed quick results due to the pressing reasons from the business users and also due to the support of highly skilled programmers and analysts
• Generated Work Breakdown Structures of RAD and tasks completed within each phase were as follows:
• Requirements Planning phase - Gathered and analyzed Business requirements from various departments; Product, Marketing, Sales & Fraud Prevention through interviews and JAD sessions with SMEs, Product Owners and Business Users
• RAD design workshop phase - Presented actual working prototypes generated by programmers and analysts to the users using group decision support system and obtained refined requirements
• Implementation phase - Generated Test plans and Test cases and introduced the “Know Your Customer” application to the organization as incremental product after successful testing and refinement
• Used BPMN to specify various business processes in the Fraud Prevention department to generate Screening Lists for Sanction Screening Module in the Pegasystem software
• Conducted Smoke testing for each build and then continued to more rigorous Black box testing.
• Logged the issues in JIRA and assigned them to the appropriate development resources.
• Used HP Quality center for loading the test scripts and logging the defects.
• Performed month-end close by preparing journal entries, account reconciliations, product line sales analysis and expense analysis within the framework of Sarbanes-Oxley (SOX) internal control environment
• Prepared bi-weekly P&L forecasts, daily flash of month-to-date sales and full month forecast in the Financial Consolidation Tool and played a key role in the annual budget process, including development of plan templates and analysis of inputs from cost center managers
• Conducted key financial analysis and reported to senior management including KPI reporting, variance analysis, profitability by country and various ad hoc analyses

Environment: RAD, MS Word, MS Projects, Mainframe, C#.NET, SOX, MS-SQL, PL/SQL, UML, MS Sharepoint, JIRA, HP Quality Center, BPMN, OLAP, HOLAP, Load Runner.

Confidential, Austin, TX

Business Systems Analyst - Ecommerce

Responsibilities:

• Conducted business process analyses, needs assessments, and preliminary cost benefits analyses in an effort to determine whether the Content Management System will serve the purpose of fulfilling the business needs.
• Performed Gap Analysis for all the functionalities required in the CMS to determine the gap between the “as-is” and “to-be” state of the content storage systems.
• Worked with business users to define and analyze problems with existing robust data storage and aligned the most appropriate technical, application and configuration solutions.
• Utilized Application Implementation Methodology (AIM) followed in Confidential in order to deliver high-quality CMS to facilitate improved decision making with various phases such as Start-up, Information Study, Harmonization, Testing and Go Live.
• Developed two applications for CMS: Content Management Application (CMA) to allow the Content author to create, modify and remove content and Content Delivery Application (CDA) which uses and compiles that information to update the website.
• Solicited, developed, documented and managed requirements and provided detailed design and business rules to make schema changes in the CMS and supported the requirements throughout project life cycle up to and through CMS Deployment.
• Worked with the user as an Administrator in the testing environment to test all results to determine whether system changes met project specifications; used scenarios to assist the end user in acceptance testing.
• In upgrades, monitored production performance enhancements and system integrity with end-users.
• Developed detailed implementation and upgraded project plans in conjunction with other account team associates and ensured that documentation is updated when change requests were approved for the project.

Environment: AIM, .NET Framework 3.5, ASP.NET 2005, Microsoft SQL Server, UML, HTML, Microsoft Office Suite (Power Point, Visio, Word, Project), MS SharePoint, Toad, Test Director, Rational Clear Quest

Confidential, Deerfield, IL

Supply Chain Business Analyst

Responsibilities:

• Performed Cost benefit analysis and project feasibility study and prepared report for management with benefits, cost savings, risks, time lines and business process improvements to migrate from Oracle EBS to SAP.
• Implemented Rational Unified Process (RUP) methodology in order to produce incremental products to the business users and also to have improved control and improved risk management to accommodate changing requirements and to discover issues early in the project.
• Generated work breakdown structures by categorizing various phases such as Inception phase, Elaboration phase, Construction phase and Transition phase.
• Created various Business Modelling artifacts such as Business Vision and Business Requirements Document by understanding structure and dynamics of Confidential Inc. and Requirements artifacts such as PRD, FRD and SRD.
• Assisted with manual entry of item master, purchase orders, batches, sales orders, demand planning data, inventory balances and other miscellaneous data.
• Documented all changes made to production systems through change controls and Standard Operating Procedures (SOP)
• Involved in troubleshooting functional issues within SAP and collaborated with internal IT and affiliate support on behalf of the end user community.
• Facilitated assessment of change requested to SAP and its implications to all affected components in the system as well as to existing SOPs and work practices by conducting impact analysis.
• Created Use Cases, User Stories, Static and Dynamic Prototyping and utilized UML tools especially MS Visio for developing Use Case diagrams, Activity diagrams, Swim Lane diagrams and Sequence diagrams.
• Generated various Test plans, Test Cases and Test scripts and conducted Performance Engineering Testing, Regression Testing and User Acceptance Testing (UAT)
• Provided the ETL team with the Data mapping document and assisted them to create mappings.
• Wrote SQL queries to conduct Data Validation tests and Data Integrity tests and involved in testing by creating test scripts and test plans.

Environment: RUP, SAP, Oracle EBS Supply Chain, Business Intelligenceand Analytics, Six Sigma, MS Project, MS Office, OBIEE, Enterprise Architect, LoadRunner, MS SQL, Rational Requisite Pro, Altova XMLSpy

Confidential

Oracle BI Consultant, Financial

Responsibilities:

• Trained in the niche skill of Oracle Business Intelligence, and served as the central point of contact for all BI Financial issues throughout the implementation phase
• Conducted Business Analysis to identify business needs, gather requirements, analyze the requirements and document the requirements using Scrum ban methodology
• Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project
• Performed as a lead for the process improvement team to improve the business processes and reduce the time taken for the frequently performed tasks
• Created Use Case scenarios according to business needs and specifications and used UML tools to design Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams.
• Supervised process and functional design activities by,
• Creating business, functional and system requirements as an input to application design
• Developing and testing detailed functional designs for business solution components and prototypes
• Supervising application building, testing, and deploying activities
• Preparing Test cases, Test plans, Test scripts and driving test planning and execution
• Prepared Requirements Traceability Matrix (RTM) to compare the functional requirements, design specifications and test cases to ensure that all requirements defined for the system are tested in the test protocols
• Conducted Performance Engineering Testing (PET) to verify the Business Intelligence financial analytics

Environment: Scrumban, Oracle, OBIEE, SQL, C, C++, MS Office (MS Word, MS Excel, MS Powerpoint), UML, Rational Rose, BPMN, OLAP, MOLAP, Rational Clear Case, QC/QTP

Confidential

SAP Production Planning Analyst

Responsibilities:

• Trained in the niche skill of SAP-SCM-ERP Planning software
• Analyzed customer needs and participated in design of business process requirements from a production planning and costing perspective
• Translated production planning and costing business requirements into SAP functional and configuration requirements and documented it in the FRD and SRS artifacts
• Supported client's request prioritization process by providing high level estimates for design and implementation effort
• Utilized Six Sigma (DMAIC) process within Waterfall methodology to implement and execute ERP systems
• Supported Materials Management (MM) and Production Planning (PP) and Controlling (CO) upgrades and enhancements and Researched CO process, data, and configuration issues and provided recommendations for resolution
• Assisted in managing and controlling updates to MM/PP and CO master data
• Coordinated the QA and testing efforts during the IDE1 (PL1) & IDE2 (PL2) phases by reviewing, creating, validating and executing test plans, test cases and test scripts and also reviewing test performance results
• Served as Capacity Planner and ensured 100% utilization of the available resources resulting in a 10% annual decrease in expense
• Designed Daily Time Tracker tool which increased project resource utilization and reduced idle time by 20%
• Maintained active working partnership with key client data owners

Environment: Waterfall, SAP-SCM-ERP, SQL, C, C++, MS Office (MS Word, MS Excel, MS PowerPoint), SWOT Analysis, GAP Analysis, UML, Enterprise Architect, Rational Requisite Pro, Six Sigma (DMAIC)