SUMMARY:

• Strong 8 years of professional experience as a Sr. Business Analyst in Retail, with strong knowledge of standard business processes like E- commerce, Inventory Control, Procurement & Allocation, Merchandise Planning, Pricing & Invoicing, Demand Planning & Forecasting, Returns, Warehouse & transportation management process.
• Proficient with Ecommerce Content Management System, Order Management, and Point of sale.
• In depth understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Extensive experience in collecting and analyzing user requirements, performing thorough GAP analysis and generating detailed Business Requirements Document, Functional Specifications Document and System Requirements Specifications.
• Effective communicator leading various information gathering meetings, user interviews, Joint Application Development (JAD) sessions and presentations.
• Good knowledge of retail applications like Promotions, Price change, Daily Cash Reconciliation, Data mirroring, Reporting, and POS.
• Knowledge of creating use cases, functional design specifications, activity diagrams, logical, component and deployment views to extract business process flow.
• Strong experience across the Oracle Retail Merchandising Suite which includes: RMS, Foundation, Purchase Order, Item, Deals, Transfers, and RPM.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Proficient at creating and transforming business requirements into software requirement specification (SRS) using Rational RequisitePro and designing business models using UML diagrams such as use case model, Class Diagrams, Activity Diagrams, Sequence Diagrams and Collaboration Diagrams in Rational Rose and MS Visio.
• Advised management on improvement strategies, Competitive & Profitability Analysis.
• Proficient in writing SQL queries for data analysis and validation.
• Excellent skills in Project and Performance Management to support Strategic Planning, Goal Setting, Strengthen Accountability, Enhance Decision Making, and Improve Customer Service.
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases to ensure complete and adequate testing as well as coordinating and conducting User Acceptance Testing (UAT).

TECHNICAL SKILLS:

Tools: UML, Rational Rose, Requisite Pro, Clear Quest, Clear Case, SOA, Microsoft Visio, DOORS, MS Word, MS Excel and MS PowerPoint, Microsoft Office Sharepoint Server (MOSS), Business Objects, Mercury Test Director, JIRA bug tracking tool, BugZilla, Erwin.

Modeling Techniques: Use Case Modeling, UML (Use case, Sequence diagram, Activity Diagram, Class Diagram, Entity Relationship Diagram), Object Oriented Analysis and Design

Methodologies: RUP, RAD, Waterfall, Scrum and Agile

Operating System: Win 95/98/NT/2000/XP, UNIX

Database: SQL, MS Access, Oracle

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Assured that all Artifacts are in compliance with corporate AGILE Policies and guidelines. Worked in Agile project - scheduled JAD sessions, SCRUM meetings and acted as a single point of contact for Business, Development and Quality Assurance teams.
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Create swim lane flow diagrams that communicating both the business process and front- backend and third party systems data flow diagrams.
• Analyzed the complete Supply Chain, from receiving an order in OMS(Order Management System) and complete processing till final delivery to customer.
• Analyzed merchandising promotion programs' sales data for accuracy and completeness prior to sending it to a third party vendor for further refinement. Discovered parts of data were missing and inaccurate.
• Identify Test Scenarios and Test Procedures, Wrote Test Plan and Test Cases according to business requirement.
• Assisted the technical team in analyzing and developing business logics using Java and Object Oriented Programming.
• Reset various products throughout regional and national retailers, develop relationships, manage inventories, stock and cut in products for several companies.
• The Supply Chain scope includes the entire supply chain from production order to shipping & delivery and order management.
• Lead, develop and implement the planning system improvements to maintain optimal inventories throughout the Ecommerce System. ups, User Interface designs using wireframe prototype for this E-commerce mobile/web redesign.
• Consulted with supply chain management and development team to brainstorm Point of Sale (POS) and Inventory & Order Management.
• Responsible for implementing supply chain and operations solutions for the client
• Lead business analyst for the Master Data Repository System, a critical system containing accounting, finance, and merchandising data; identified space limitations and age of system to recommend improvements to accommodate growth.
• Implemented enterprise-scale merchandising and content management system
• Support Sales and Marketing to promote ecommerce programs through the number one revenue generating website.
• Worked with Java developers in development efforts, modifying the interface as per the limitation of technology.
• The aim of the project was to enhance the functionalities of various existing applications linked to ecommerce.
• Utilize Excel and various internal programs to analyze client data for project implementation and continuous improvement.
• Primarily responsible for End to end integration of Merchandising systems.
• Carried out daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos (stories, Features), and other Scrum-related meetings.
• Conducted Scrum meetings, Participated in sprint planning and estimation meeting as well as other Agile Scrum practices.
• Define release plans for ecommerce platform with release managers according to gathered information from various IT departments.
• Analyzed all targeted Ecommerce activities and business process on weekly basis, and documented all the difficulties that users faced during processes.
• Worked extensively with SME in understanding and documenting their requirements pertaining to monitoring changes and portraying a trend to maintain and analyze customer needs and many other business areas.

Environment: MS Visio, MS Project, Java, UML, Agile, MS Dynamics, Share Point, Ax 2009, ATG, XML, Wire Frames,Microsoft Office Suite, Documentum, Windows NT/XP, JIRA, MS Excel, Power Point.

Confidential

Business Analyst

Responsibities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members
• Act as a resource in understanding how IS systems carry out business functions and assists in ensuring the timely and effective implementation.
• Lead, develop and implement the planning system improvements to maintain optimal inventories throughout the global supply chain.
• Worked on the Retail Merchandising and Point of Sale & UI system to automate the buying process of consumers
• Planning, execution, control, and monitoring of supply chain activities.
• Responsible for giving Knowledge Transfer (KT) sessions of the project to the Production Support Team.
• Include integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration
• Responsible for implementing supply chain and operations solutions in the exploration & production lines.
• Modeled AS IS and TO BE processes using MS Visio
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Business Process Models.
• Responsible for implementing supply chain and operations solutions in the exploration & production lines
• Held various interview sessions as Senior BA with the PLM to gather, refine requirements, and determine business rules for making installment options available for policy premium and endorsements.
• Daily interaction with the Dev team through many KT sessions to make sure that the requirements are understood clearly.
• Ability to implement retail schematics and merchandising materials as assigned
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions and bug tracking sessions.
• Responsible for implementing supply chain and operations solutions in the exploration & production lines
• Lead, develop and implement the planning system improvements to maintain optimal inventories throughout the global supply chain
• These functions givea business an opportunity to completely focus on the customer life-cycle(leadgeneration-acquisition-conversion-retention-loyalty) rather than sales process, thus increasing revenue.
• Responsible for implementing supply chain and operations solutions for the client
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
• Developed function specifications for modifications of POS system for multiple chains.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.
• The Supply Chain scope includes the entire supply chain from production order to shipping & delivery and order management.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.

Environment: SQL Server, UNIX / Oracle Platform, MS Visio, MS Word, MS Excel, MS Power Point, MS Project, RUP, Agile, Rational Rose 2002, Rational Clear Quest, Rational ClearCase, Rational requisite pro

Confidential

Business Analyst

Responsibilities:

• Assisted the project manager in developing timelines for project delivery as well as assessing risks and impact of changes. Participated in various project related presentations.
• Translate stakeholder requirements into over 7 different tangible deliverables such as user stories, workflow/process diagrams, data flow/data model diagrams, use cases, functional specifications, Wireframes and Business Process Model (BPM).
• Assisted with the technical integration requirements which included the Warehouse Management System (WMS), Retail Management System (RMS), and Point of Sales (POS) System.
• Worked with the team in executing the SQL queries for generating reports for users. Analyzed and developed custom enterprise business system solutions.
• Documented the BRDs and FRDs for Ecommerce project using Rational Requisite Pro and Lead solution design and support efforts for Order Management solution.
• Responsible for implementing supply chain and operations solutions in the exploration & production lines
• Reviewed Product backlogs and prioritize agile stories accordingly in every sprint.
• Conducted system integration testing, UAT (User Acceptance Testing) and created manual for the new application.
• Excellent understanding of Multi-Channel Fulfillment & User Management, Order Management and retailing operations.
• Experience working on Merchandising, Point of Sale (POS) Systems, and Ecommerce.
• Collaborated with other team members to write detailed Business Requirements Document. Developed Functional Requirements Specifications and System Requirement Specification from the business requirements.
• Designed Use Cases, Use Case Diagrams, Use Case Scenarios, Workflow and Data Flow Diagrams. Business Process Flow Diagrams, Activity and Sequence Diagrams using Microsoft Visio.
• Involved in various brainstorming sessions to investigate, identify, analyze and solidify business rules.
• Reviewed with architect and technical team various technical design documents as well as input and output parameters for various web services.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Participated in end-user and generating descriptive user manual.
• Assisted production support team in identifying failure points and performing root cause analysis.

Environment: RUP, Rational Requisite Pro, Agile, Rational Soda, Rational Rose, Rational Clear Case, Agile, Word, Rational Clear quest, Java, VISIO, Oracle 9, Sybase, UNIX, XML LINUX, HTML, WINDOWS, Main Frames.

Confidential

Business Analyst

Responsibilities:

• Helped Project Manger in project design and project plan using the RUP Methodology.
• Served as an intricate team member in preparing Scope and Vision document. Helped manage scope and identify risks throughout the project life cycle.
• Utilized corporation developed Agile SDLC methodology.
• Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Organized and actively participated in requirements gathering workshops involving various key business users from the Portfolio Management Unit and Back Office Unit.
• Led requirements elicitation meeting to obtain consensus and feedback on functional requirements and business rules.
• Requirements Elicitation, Analysis, Communication, and Validation according to Six Sigma Standards.
• Interviewed SMEs to understand the current systems and processes.
• Performed detailed data analysis and assisted in building business process analysis model.
• Documented current and proposed process flow and conducted detailed gap analysis.
• Expertise with supply chain strategies/vendor manufacturing process methods to determine level of procurement and strategic sourcing strategies/plans and worked with vendors/peers to determine lead times, schedules and cycle counts, established requirements needs.
• Created PowerPoint presentations incorporating MS Office Suite, Excel, Word and Access
• Co-authored detailed Business Requirements Document and Functional Specification Document.
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Assisted the technical team in writing high-level design document.
• Conducted highly interactive JAD sessions with project stakeholders to identify and resolve issues. Ensured consensus between Line of Business and IT Teams.
• Determined a testing strategy in conjunction with the QA team. Assisted in writing detailed Test Plan, Test Cases and Test Case Scenarios for system testing, integration testing and functional testing.
• Assisted in performing and coordinating unit, performance and functional testing.
• Coordinated User Acceptance Testing (UAT), developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Reported and analyzed all application defects, user issues and resolution status to the higher manager using Mercury Test Director.
• Assisted in deployment and implementation.

Environment: RUP, UAT, GAD (Gap Analysis Document),XML, MS Visio, MS Word, MS Excel, MS Access, MS Project, Java, MS Power Point, J2EE technology, .NET, ASP.NET, SQL Server, Windows 2000 Advanced Server, UNIX / Oracle Platform.