Business Analyst Resume

PROFILE:

Highly - qualified IT Business Analyst with extensive experience in requirement gathering and analysis, documentation, technical writing, user acceptance testing and user training
Accomplished QA Lead directing multiple teams and individual modules ensuring quality and on time deliverables, with expertise in functional testing and GUI testing
Experienced in eliciting requirements using meetings, artifacts, business process descriptions, use cases, user stories, scenarios, and workflow analysis
Proficient in executing test plans, providing test data, conducting unit test, documenting test cases and in Manual Testing - Functional, Black Box, and in performing extensive User Acceptance Testing (UAT)
Experience in domains including Property & Casualty Insurance, ERP, CRM, Life Sciences and logistics
Experience with various SDLC methodologies such as AGILE (Scrum) and Waterfall Model
Aspiring Certified Scrum Master and Certified Business Analyst Professional
Excellent ability to converse, negotiate and liaise between the business, technology and support teams

SKILLS:

Microsoft Project, Sharepoint, SQL, Quality Center, JIRA, Visio, Excel

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

End to end offshore business analyst handling requirement gathering to user training; reviewing business processes and translating them to functional requirements
Developed business and functional requirements, including requirements traceability, categorization and prioritization
Worked on requirements verification and validation. Confirmed the quality and accuracy of the stated requirements, and ensured that all the requirements accurately reflect project scope and baseline these requirements in a finalized requirements package.
Prepare high level process flow diagrams and business process maps for vital functionalities in Visio
Interact with design, development and testing teams to cascade the requirements and resolve issues; manage and document change requests, identify scope creep and risk mitigation
Provide support in creating and reviewing the test documentation and test coverage

Senior Software Engineer

Confidential

Responsibilities:

Performed the role of QA application lead for Confidential ’s internal realty management application
Requirement analysis and estimation of testing effort for various releases
Created Requirements Traceability Matrix (RTM) by mapping the test cases to ensure complete coverage of all requirements
Developing and enhancing test plans, creating test cases and test data for the applications and interacting with developers and clients for effective testing; defect management
Involved in end to end System integration testing of the application
Client coordination and team handling

Consultant

Confidential

Responsibilities:

Successfully completed an industry leading south East Asian used auto dealer’s inventory management and CRM system from requirement gathering to implementation
Conducted elicitation activities using techniques such as brainstorming, interviews, prototyping, requirement workshops, questionnaires, etc
Co-authored functional specifications, business requirements specification (BRS), use-case specifications, and systems requirement specification (SRS) with the business group, and the IT team members
Identify, define and document business requirements, current processes, issues and solution design
Gap - Fit Analysis, client management, monitoring project timelines, root cause analysis of defects
Managing the testing team and to prepare and review key test deliverables
Conduct status meetings with all stake holders for issue resolution and effective completion of the project
Created training manuals, user guides and support training business users post implementation
Mentoring and training new recruits in the system

Programmer

Confidential

Responsibilities:

Mentored, coordinated and led roles in creation and execution of QA and testing processes, test strategies and plans, documentation and regression testing
Produced metrics and measurements based on data collected and provide a baseline for future measurement and defect reporting; execute the Functional Test Scripts and document and maintain test logs
Provided support in creating and reviewing the test documentation and test coverage; study and analyze high-level business requirements and identify relevant functional and technical requirements
Performed defect tracking and bug reporting using Quality Center and coordinated defect fixes in specific build releases with the development and project management teams.
Created the Requirements Traceability Matrix (RTM) by mapping the test cases to ensure all the business requirements are fully covered by the test cases