• Around 9 years of IT experience, specializing in Business Analysis Business Proposals for Financial, Distribution, Manufacturing and servicing sectors Experienced in requirement gathering, analyzing business specifications, creating functional and technical specs and designing solutions through consultation with users
• Served as the primary liaison with internal and external customers on information technology development matters and conducted detailed analyses of business processes and defined information technology solutions and alternatives to enable changes and improvements
• Consulted with customers to develop and refine functional requirements and translated functional requirements into design specifications as well as define system scope and objectives to ensure the integration of all system components
• Recognized for ability to exceed objectives and quickly learn new system applications, technology and methods, having strong analytical, problem solving and excellent communication skills with a strong knowledge of business specifications, procedures, project lifecycle, unit testing and results analysis
• Strong experience in developing use cases, test plans and executing them.
• Extensively worked on MS Excel, MS Word, MS Project and other MS Office suite. Developed training materials for new technology and process improvement.
• Demonstrated ability to work well across cultures with business users at various levels. Strong knowledge of the SDLC, Systems Development/Change Management/ Quality Assurance

• Operating System/Platform Unix/Linux, Window XP Professional/2000/NT/98/BPM
• Testing Tools HP Quality Center ,Rational Functional Tester, Quick Test Pro, Win Runner, QC
• Bug Reporting Tools Test Director, Rational Clear Quest, Quality Center
• Databases MS Access, Oracle 8i/9i/10g/11g, DB2, SQL Server
• Web Applications HTML, FrontPage
• Development Methodologies Spiral, Rapid Application Development RAD , Waterfall and Agile
• Requirements Modeling Rational Suite, MS Visio UML coach and modeling trainer

Confidential

• Conducted meetings and JAD Sessions with End users, Stakeholders to start conversation on Requirements.
• Drafted AS IS and TO BE for all the requirements
• Performed Gap Analysis and participated in initial Risk Analysis.
• Used MS Visio to Create UML Diagrams like Swim Lane Diagrams, Use Case Diagrams, Activity Diagrams and Process Flow Diagrams to elaborate the new processes.
• Delivered assigned deliverables for technology projects on time, within scope and on budget
• Conducted Walkthroughs and UAT session with End Users.
• Evaluated impact of client requests against application/product roadmap
• Documented all changes via change control process
• Drive meetings, requirements and strategic direction. coordinates project resources and task assignments for small or medium size projects
• Reviewed the results of Unit Testing, System Testing, Volume testing, Integration Testing and User Acceptance testing.
• Tracked all defects with QA team and worked on resolving the defects.
• As requested , submit monthly resource reforecasts and financial outlook
• Collaborate with others, establish productive relationships, and promote team work
• Identify risk opportunities, ensure they are documented, participate in resolution
• Periodically review issues to identify trends and future strategic application improvement
• Provide second level support for applications for reported inquiries/issues in accordance with SLA's, departmental and /or application procedures.

Confidential

• Created and reviewed business requirements, functional specifications, documentation and test plans based on requirements, working with business users, developers and project managers
• Communicated project requirements, business issues and made recommendations.
• Performed GAP analysis of business rules, business and system process flows to reach future from the current state
• Conducted Joint Application Development JAD sessions with stakeholders throughout SDLC to resolve open issues.
• Used Visio to create data work flow and used case diagrams to prepare business reporting process models.
• Examined systems/applications from analytical point view to gain the understanding of work flow and critical touch points of the system to ensure the stability of the system and business.
• Production quality analysis, performed production and data quality analysis including forecasting, productivity measures, labor utilization, and staffing
• Conducted Data Driven testing and User Acceptance Testing UAT to track the defects, worked with multiple system owners to troubleshoot and resolve defects
• Created training documents and presented training to offshore team. Also, trained the Production Support team to serve as a Help Desk for a new system

Confidential

Sr. Business Analyst

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Conducted interviews with key business users and work group sessions to collect requirement and business process information.
• Facilitated UAT testing sessions and assisted Business Users in test execution, managed and retested defect fixes manually.
• Developed SQL queries for QA testing and report / data validation.
• Partnered with the technical areas in the research and resolution of system and process problems.
• Conducted benchmarking activities to identify best practices.
• Created/updated documentation associated with the new system features added in a development release

Confidential

Sr. Business Analyst

• As Business Contact, worked with Business Subject Matter Experts SME to identify design and functional issues. Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application
• Designed functional design documents for multiple requirements within system development releases
• Created test scripts and tested requirements in system and IST testing cycles created tools to increase the efficiency of the regression testing, batch input and system balancing processes
• Created/updated documentation associated with the new system features added in a development release

Confidential

Business Analyst

• Worked with project team to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Rose and Requisite Pro.
• Used standard Business Analysis methodology centered on RUP Rational Unified Process for business life cycle process.
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams using Rational Rose according to UML methodology, thus defining the Data Process Models
• Conducted workflow, process diagrams and gaps analyses to derive requirements for existing systems enhancements.
• Developed test plan, test conditions and test cases to be used in testing based on business requirements and technical specifications. Assisted with user testing of systems, developed and maintained quality procedures and ensured appropriate documentation.

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Confidential

Business Analyst

• For Requirements Gathering conducted user interviews, gathered requirements in JAD/JRP sessions, analyzed, and documented Business requirements based on the analysis of credit card processing workflow model. Conducted performance surveys to find performance outline in the existing system in order to complete the GAP analysis
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Documentation - Defined business rules required by the solution for business life cycle process. Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed or misinterpreted.
• Designing Process flows, prepared Workflow diagrams to analyze AS IS and TO BE scenarios, designed new process flows and documented the business process and various business scenarios.

Confidential

Quality Analyst

• Assisted in bug management and risk analysis of the bugs in the system.
• Participated in the bug review meetings, updated requirement document as per business user feedback and change in functionality of the application.
• Documented Test Plans that contains test scripts, test cases, test data and expected results for the Functional, Performance, and User Acceptance Testing, using Rational Test Manager
• Analyzed and prioritized key reports for day to day servicing needs for credit monitoring, processing and Inspection.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing.

Confidential

Systems Analyst

• Involved in Requirements review, Code review, Design and data processing reviews
• Involved in test scope identification, Test plan, Test strategies preparation and developed detailed Master Plan and Test Plan using Mercury Quality Center, gathered all the documents related to testing. Identified and logged defects in Mercury Test Director
• Created Test Strategy, Test Cases and System Test Scripts for both Manual and Automation Testing.
• Created Test scenarios and Test suites to ensure complete test coverage.
• Responsible for writing and reviewing technical documents for the Analysis.
• Performed Manual Testing with Test Director, Quality Center and SQL Server and Automation Testing using Mercury Quick Test Professional and created Baseline.
• Involved in the End-To-End Testing with other Interfaces. Coordinating with various Interfaces for Validation.
• Supported Business Acceptance Testing of the application