SUMMARY

• Over 7 years of extensive experience as Business Analyst in Business Process Design, Streamlining, Quality Assurance, Object Oriented Analysis and Design (OOAD) in diverse fields such as Mortgage, Pharmaceutical, Healthcare and Retail.
• Extensive experience in RUP Methodology performing Process Modeling, UML diagramming, defining business processes and work flows.
• Authored Project Vision documents, scope documents and supporting artifacts.
• Organized many Joint Application Development sessions (JAD) and Joint Requirement Planning sessions (JRP), interviews, workshops and requirement elicitation sessions wif end - user/clients/stake holders /development groups and Subject Matter Experts (SMEs)
• Expertise in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), User Requirements Specification, System Requirements Specifications (SRS), nonfunctional requirements and Supplementary Specifications and UML diagrams including Use Case Diagrams, Data Flow Diagrams, Activity diagrams, State Diagrams, Sequence diagrams.
• Experienced in training users and developing training manuals.
• Performed GAP analysis, documenting variances and suggesting steps to overcome the gaps.
• Experience in designing and defining user interface requirements wireframes, screen mockups, story boards and defining data elements and rules around the same
• Proficient in MS Office Suite, MS Visio, Rational Rose, Rational Requisite Pro
• Proficient in developing and executing test procedures, test cases, test scripts, test plans, performing functional, usability and stress testing and ensuring that the software meets the system requirements.
• Exceptional analytical, problem solving, strategic planning and decision-making skills.
• Strong team building, conflict management, time management and meeting management skills

TECHNICAL SKILLS

Platforms: Windows 2000/XP/NT, UNIX.

Methodologies: Agile (Scrum), RUP, Waterfall

Programming Language: C++, Java1.4/J2EE, VC++, SAS, HTML, SQL, PerlShell scripting

Modeling & Analysis tools: UML (Unified Modeling Language) Rational Rose, Microsoft Visio

Office Tools: MS Project, Visio, Word, PowerPoint, Excel, Access

Databases: Oracle 8.1/9i, PL/SQL Developer, MS Access.

Software Tools/Utilities: CaliberRM & RDM, RequisitePro, MS Project, MS Outlook, MS PowerPoint, MS Visio, MS Excel, Macromedia Studio, IBM Lotus Notes

Reporting tools: Crystal Reports, Cognos

PROFESSIONAL EXPERIENC

Confidential, Bronx, NY

Sr. Business System Analyst

Responsibilities:

• Gathered the Business Requirements from the clients and end users keeping in mind their need for application and documented if for the developers following the HIPAA guidelines for an individual function area by conducting JAD and JRP sessions.
• Defined Project Scope, Business Requirements and created Use Case diagram, Sequence Diagram and Activity diagram using MS Visio and Rational Rose for understanding the business processes.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules and information needs and ensure that critical requirements are not missed.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), User Interface Design, designing of Application Architecture & Database Modeling.
• Performed Gap Analysis to identify and document the gaps between the existing system 4010A1 compliant and new 5010 compliant system
• Analyzed and categorized the impacts of new HIPAA standards and applied changes on the targeted systems, processes, business-associate relationships and Providers.
• Prepared Requirement Traceability Matrix to ensure all the features for the project were captured and mapped as per the requirement in the BRD.
• Managed and developed EDI specifications and applications structures for data feeds and mappings for integration between various systems, including XML, to follow ICD 10 Code set, ANSI X12 4010 formats including 270 Eligibility/Benefit Inquiry, 271 Eligibility/Benefit Information, 276 Claim Status Request, 277 Claim Status Response, 700 Attachment Request, 701 Attachment Response, 810 Invoice, 820 Payment Order/Remittance Advice, 834 Benefit Enrollment, 835 Remittance Advice, 837 Claims and Encounter, and 997 File Transmission Acnoledgement, to meet and exceed HIPAA requirements set forth by the federal government.
• In depth noledge of Medicare/Medicaid Claims processes from Admin/Provider/Payer side which were later part of the training program to vendors.
• Developed test plan, test cases and test summary to ensure the desired application functionality.
• Utilized Clear quest and HP quality center to log defects and assigned it to the right team to ensure the defects were addressed in a timely manner.
• Conducted User Acceptance Testing (UAT) wif business owners and documented the necessary training material
• Developed a post implementation summary wif the senior management regarding the gaps indentified during the project.

Environment: RUP, UML, Rational Rose, Rational Requisite Pro, Rational Clear Case, HP Quality Center, Windows XP/7, MS Office, Microsoft SQL Server, MS Project

Confidential, Parsippany, NJ

Business Analyst

Responsibilities:

• Performed Gap analysis, requirements gathering and for enhancements to existing systems and processes
• Worked wif Investigator Brochures, NDA periodic Reports, PSUR, and e-CTD.
• Worked wif Regulatory Report Authoring & Publishing management Systems.
• Prepared use case models based on Business Requirement documentation gathered through interaction wif users and the stakeholders
• Implemented RUP Methodology, which included requirements, specifications, design and analysis.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Worked wif the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Worked directly wif software engineers to ensure clear communications on requirements and defect reports.
• Designed and developed scenarios based on business requirements.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test before releasing the application.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Involved in project status meetings, QA review meeting, and System Test meeting

Environment: Rational Requisite Pro, MS Visio, Load Runner, Win Runner, ORACLE, J2EE, Java, Windows NT

Confidential, Duluth MN

Business Analyst

Responsibilities:

• Enhanced, reengineered and documented Business Processes created and updated User Requirements Specifications (URS) and Functional Requirements Specifications (FRS).
• Organized sessions for the stake holders, wif the purpose of defining the functional business requirements, and documented these requirements and composed detailed design specifications
• Aided documentation of computer system validation lifecycle per FDA regulations
• Assisted in process modeling; conducted and participated in walk-through sessions wif system users, helped wif design walkthroughs wif stakeholders for base lining architecture
• Managed the approved changes when and as they occur by regulating the flow of requested changes
• Involved in detailing project mission, data process flow diagrams, and timelines
• Wrote test plan and executed various levels of Unit, Assembly and Product testing using test cases to prove that the application conformed to specifications of business and quality requirements
• Provided regular verbal and written status reports to IT management and business community, published meeting minutes and maintained project plans
• Prepared screen shots and user interface guidelines to facilitate the end-user and the developer
• Developed recommendations and designed solutions for process improvements
• Created Test Plan, Test Cases and performed Testing for all the user scenarios. Generated mock data, maintained enhancements/defects, created Dashboards and Test Summary Reports

Environment: MS Word, XML, PowerPoint, Adobe Acrobat Reader, MS Visio, Requisite Pro, Clear Quest, SharePoint, Windows XP, Win Runner, Erwin, HTML, MS SQL Server 2005, MS SQL reporting service.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

• Wrote use cases to demonstrate business requirements to IT development team. Analysed requirements to ensure that the established acceptance criteria for requirements are met.
• Created conceptual class diagrams and participated in formal requirements review sessions.
• Worked wif data architects to gather the data dictionary as a part of requirement gathering process.
• Worked closely wif technical team to ensure testability of requirements.
• Worked wif the architects to gather requirement related to orchestration of various web services.
• Involved in the design of Test Plan and developing Test Cases based on business requirements using Test Director.
• Undertook project management activities, which includes preparing resource plan, analysis of billing, and plan training for all the teams.
• Delivered presentations to the higher management on a monthly basis to highlight the improvements made across the various processes

Environment: IBM Software Architect, Crystal Reports, Java, RequisitePro, MS Visio, MS Office Suite, Test Director, Articulate Suite

Confidential, NY, NYC

Business Analyst

Responsibilities:

• Worked wif Requirement Gathering Team and produced Initial Requirement Data to produce User Interface and Business Process Requirements.
• Designed the business requirement collection approach based on the project scope and System Lifecycle (SDLC) Methodology, documented the same in Business Requirement Document (BRD)
• Employed Waterfall Methodology to conduct the system development.
• Developed project document templates based on SDLC methodology.
• Planned and defined the system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies.
• Created Use Case Diagrams Activity Diagrams, Flow Diagrams in MS Visio.
• Assisted Quality Assurance Team in documenting and analyzing their current process and then make recommendations for improvements in their functional areas.
• Carried out UAT by developing test plans, test scenarios, test cases, test data to be used in testing based on business and user requirements, technical specifications and/or product noledge

Environment: MS Visio, Waterfall Methodology, UML, MS Word, SQL, Windows 2000, Load Runner, QTP, J2EE.