SUMMARY

• 3+ years of extensive experience as a Business Analyst/Process Analyst, with experience in business analysis including requirement gathering, producing deliverables such as BRD’s, FRD’s, Project Plans, and RACI.
• Skills include defining Project Scope, Business Process Analysis, Business Process Reengineering, Requirements Gathering, Data and Process Modelling.
• Experience in a structured PMO environment: Emphasis on Risk/Issues/Change/Schedule management.
• Developed PMO guidelines for project initiation, planning, tracking and control, as well as Change/Issue Management procedures.
• Strong knowledge of the Software Development Life Cycle methodologies (phases and gates) like Agile and Waterfall models.
• Extensive experience in Business Requirements gathering and writing skills with expertise in developing and documenting Business Requirement document (BRD), Functional Requirement Document (FRD), Software Requirement Specification (SRS) across the deliverables of a project.
• Adept in interacting and coordinating between end - users, expert teams, development and QA teams and drawing key changes to the business architecture.
• In Depth understanding of the AS-IS and TO-BE business processes and extensive experience in conducting Gap Analysis.
• Experienced in developing and testing distributed client/ server, web and intranet applications.
• Proficient in developing Use Case Model, Use Case Diagrams, Behaviour Diagrams (Sequence Diagrams, Collaboration Diagrams, and Activity Diagrams), and Class Diagrams based on UML Methodology using MS Visio and Bizagi Modeller.
• Well versed in performing Impact Analysis and Data Mapping to document system and process inconsistencies and implemented solutions.
• Effectively used Rational Requisite Pro to organize, track and change requirements of the system.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
• Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.
• Excellent verbal/written communication skills and strong analytical abilities and can perform well both independently and as a team player.

TECHNICAL SKILLS

Methodologies: Waterfall, RUP, UML, SDLC, and Agile.

Change Management Tools: Rational Clear Quest, Rational Clear Case and ALM

Business Modelling Tools: Microsoft Visio, and Bizagi Modeller

Data Analytics Tools: SAS Enterprise Miner and Tableau 9.

Databases: MS SQL Server 7.0/2000, Oracle 9i/10g, and DB2.

MS Office: MS Project, MS Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Programming Languages: C, C#, JCL and MS SQL.

Others: User acceptance testing (UAT), MS Project and PMO.

Operating Environments: MS Windows 8/10, Mac OS X, and Linux.

PROFESSIONAL EXPERIENCE

Business Analyst Consultant

Confidential

Responsibilities:

• Projects were implemented on the Agile Framework - SCRUM.
• Managed the story development process in Rally; taking new stories from inception through analysis, grooming, estimation, development, and QA
• Created and managed: Product Backlogs, Sprint Backlogs, User Stories, Acceptance Criteria, etc.
• Held regular meetings with the business user groups, system architects, developers, database developers, quality testers, during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand and provided current project status updates.
• Worked closely with Development team to define user stories to be implemented in each sprint.
• Responsible for working with business partners/stakeholders to determine details and priority of requirements.
• Involved with assisting PM in Project Management Activities such as: Documenting Issue/Risk log and Meeting minutes, Planning and listing meeting Agendas, Conducting status meetings, etc.
• Conducted interviews with key business users to collect requirement and business process information for the loan process.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Business Analyst Consultant

Confidential

Responsibilities:

• Acted as a liaison betweenbusinessstaff and technical staff to articulate needs, issues and concerns.
• Analyzed User Requirement Document,BusinessRequirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Conducted GAP Analysis, SWOT Analysis, Cost Benefit Analysis, Risk Analysis and Impact Analysis.
• Collaborated with the stake holders for issue tracking and discussions on the requirements.
• Created Workflow diagrams using Unified Modeling Language (UML), Wireframes and Mock-ups for Prototypes.
• Partnered with the QA teams for test case scenario reviews and sign off.
• Schedule and conduct meetings with Client for Requirements gathering, Initial assessment/work estimation.
• Worked with the FunctionalAnalystsin Use Case to GUI mapping for the application.
• Created Requirements document' (System Requirements Specification document) of artefacts produced by FunctionalAnalyst, UI Designer and all Stakeholders.
• Wrotebusinessprocess flows with user scenarios description (high level sequence diagrams and activity diagrams)
• Reviewed Use Cases and artefacts created by FunctionalAnalystsand consistently provide high quality feedback (with positive morale) and support rework/change if required.
• Gathered requirements for on-going development of internal and customer developed software
• Documented customer requirements
• Developed best practices for client delivery during development process
• Developed User Guides for client use.