SUMMARY

• Over 9 years of experience in business analysis, analytical and technical skills to leverage experience in various business domains Finance, Mortgage Banking with an emphasis on Requirements Management, Risk Analysis, and the Software Development Life Cycle SDLC .
• Extensive knowledge of RUP methodology and Rational Suite Analyst Studio using Rational Rose, and Rational Requisite Pro.
• Demonstrated excellence in project planning, business analysis, process management, contingency planning, change control, and root cause analysis.
• Familiarity in Rational Unified Process RUP methodology, use cases, Software Development Life Cycle SDLC processes, andObject Oriented Analysis and Design OOAD .
• Gathered system requirements from user groups, worked with the users and programmers to produce functional requirements.
• Proven communication and exceptional people skills which helped me lesionbetween clients, SME's, programmers, and end users.
• Coordinated workshops, stakeholder communication sessions, and documentation gathering for multiple projects.
• Conducted gap analysis, risk analysis, and cost benefit analysis.
• Created documents for validation and verification against business unit requirements.
• Extensive experience in creating business process flows, identifying risks and conducting impact analysis, UML modeling, creating sequence and activity diagrams using Rational Rose and Microsoft Visio.
• Experience using MS SharePoint for document sharing, collaboration, and management and used it across with business sponsors and technical teams.
• Experience with Identity and Access management software providing maintenance and support.
• Expertise in UML implementing use case model, analysis model, design model, implementation model, and use case diagrams.
• Extensive knowledge of data warehousing and data mining for ensuring quality of data at the backend and experience of data mapping.
• Excellent knowledge of MS SQL for storage and retrieval of data.
• Experience in creating and maintaining the requirements traceability matrix RTM and software requirement specifications SRS .
• Worked with test teams to develop test scripts and to ensure the test results corresponded to the business expectations.
• Strong experience in developing test plans, build test conditions and test cases, creating test data, analyzing bugs, and interacting with development team members to fix defects.

TECHNICAL SKILLS

• Process/Modeling Tool: Software Development Life Cycle SDLC , MS Visio, Rational Rose, Rational RequisitePro
• Methodology: UML, RUP, Agile, Business Modeling
• Databases: MS Access, MS SQL Server, Oracle
• Languages: SQL, HTML, C, C , J2EE
• Operating Systems: MS-DOS, WINDOWS 98/2000/NT/XP, UNIX/LINUX.
• Office Tools: MS Office 2003/2000, Word, Excel, PowerPoint, Access, SharePoint
• Project Management: MS Project
• Testing tools: QTP, Test director, Quality center.

PROFESSIONAL EXPERIENCE:

Confidential

Role: Sr.Business Analyst

Responsibilities:

• Gathered Mortgage and online suite requirements from PNC clients and analyzed them.
• Initiated Requirement gathering, analyzing, validating, and authoring use cases using UML
• Prepared Use Case documents for all system requirements and followed the RUP process
• Interacted with Legal Compliance team to include regulatory aspects
• Used Siebel Customer order management to simplify the complex of tracking products across multiple catalog and systems, present targeted product bundles for greater revenues, reducing operating costs.
• Held JAD sessions, finalized business requirements prepared functional specifications
• Involved in Inception Phase and prepared logical data models, BRD, supporting document indoors containing essential business elements, definitions and descriptions of the relationships between the actors to analyze and document business data requirements
• Documented various phases of product life cycle, and details of each iteration execution.
• Arranged meetings Managed meeting minutes created Business process flows in BPMN
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio
• Wrote SQL commands and procedures, to check for newly provisioned Mortgage and credit data for consistency and updated invalid fields with proper value.
• Worked through the testing lifecycle by developing test cases, test plans, manual tests on HP QC.Actively involved in developing, executing and managing User Acceptance Testing UAT , QTP testing.
• Used TSS to process safe secure payments, keep track of all finance billing informations.
• Used MS Project for project scheduling, worked with coders in development
• Effectively implemented the Change Management and Configuration Management process.
• Performed change configuration management and defect management
• Analyzed business requirements and constructed business logical models.
• Prepared user guide support documentations
• Expanded existing filing resources, trained team on it.

Confidential

Business Analyst/QA tester

Responsibilities:

• Acted as a liaison between the developers and management staff and was instrumental in resolving conflicts between the management and technical teams.
• Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Prepared business workflow models that cover how business processes are accomplished.
• Identified the business requirements from the end users keeping in mind their need for the application and documenting it in MS Excel and MS Visio for the developers.
• Conducted milestones planning of the project through walkthroughs and meetings involving various leads from development, QA and technical support teams.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Rational Requisite Pro.
• Created Analysis Model and Data Model and used these artifacts to develop the Design Model: Class Diagrams, Collaboration, and Sequence Diagrams.
• Utilized strong knowledge of data warehousing for data reporting and improving data quality.
• Created Use Case Model and detailed use cases in conjunction with the project team to define the features of the application and to be used by the development team.
• Used MS SQL server for data storage and retrieval and testing quality of data.
• Helped the QA team to devise the test plan for the application by explaining the vision document and the business case.
• Attended change request meetings to document corresponding changes and implemented procedures for enforcing changes through defect tracking using Rational Clear Quest.

Environment: UML, MS Visio, JAVA, Rational Requisite pro, Enterprise Architect, MS Office, Quick Test Pro, MS SharePoint, Mercury Test Director, Agile Methodology.

Confidential

Business Analyst/Process Analyst

Responsibilities:

• Utilized Agile methodology to offer a detail view of the requirements and included entity classes, and use cases.
• Conducted JAD sessions to gather and understand high level business requirements and to document them before preparing detail BRDs.
• Created visual models for the various processes of the application using MS Visio and produced use cases, sequence diagrams, and activity diagrams.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the users for the application upgrades.
• Evaluated existing tables/views/aggregates and provided recommendations to improve performance and reporting capability.
• Efficiently interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about business user's specifications.
• Participated in the QA life cycle System testing, Integration testing, Regression testing, Build Acceptance, User acceptance testing UAT .
• Helped in writing test plans and ensured adequate testing of the system during and after completion, and also made sure that appropriate documentation is in place.
• Reported the weekly progress of the Automation testing process.
• Created reports and bug tracking using Quality center.
• Used MS SharePoint for document sharing and collaboration with technical and business teams.
• Confirmed requirement fulfillment with business sponsors for approvals on the prepared documents.

Environment: J2EE, Oracle 8i, Visual Basic 6.0, Quality Center, MS Visio, MS Word, Excel, PowerPoint, SharePoint, UML, and MS Project.

Confidential

Role: Business Analyst/QA

Responsibilities:

• Gathered and analyzed requirements and transformed into Business Requirement Documents BRD
• Used BRMS to define, deploy, execute, monitor and maintain the variety and complexity of decision logic of operational systems.
• Drive through development to production.
• Created detailed functional specification document for each functionality e.g. New Accounts, Product, Service Policy etc for the developers and QA team
• Managed Requirements using Application Lifecycle Management.
• Designed and developed all User stories and UML models using MS Visio for structuring/modeling the whole project.
• Experience working with IT Risk and Security practices to establish procedures and tool selection criteria.
• Involved in creating detailed GUI screen mock-ups.
• Participated in periodical Joint Application Development JAD sessions with the management and IT teams.
• Good Knowledge of: IT risk standards creation, technical controls compliance process creation or assessment, certification against IT risk and security industry frameworks
• Utilized Rational Unified Process RUP to configure and develop processes, standards, and procedures.
• Developed Sequence Diagrams, Activity Diagrams.
• Used MS Office extensively Word, Excel, Visio, Power Point, Outlook, Project for analysis, presentation and documentation throughout the project
• Involved in the design stages of the Application and participated in the meetings with the Development team and QA team.

Environment: Windows XP, J2EE, Oracle 8i, Visual Basic 6.0, Test Director6.0, XML, MS Visio, MS Word, MS Excel, MS PowerPoint, UML, MS Project.