SUMMARY:

• Around Seven years of Experience as a Business Analyst with Pharmaceutical and healthcare Domain.
• Experience implementing Document Management Systems
• Extensive experience in modeling the AS IS and TO BE ecommerce solutions.
• Expertise in Software Development Life Cycle SDLC , Object Oriented Analysis and Design Methodology.
• Actively involved in document management process and Project Management using Documentum.
• Experienced in complete SDLC, Client /server architecture providing a well-balanced understanding of business relationships, business requirements, worked for financial and technical solutions and help the team at all levels until final product release.
• Good understanding of Project Process and ability to analyze business problems and identify solutions.
• Provided a quality analytical approach in Documentum requirements analysis.
• Worked extensively with the team to meet business requirement and analyzing workflow.
• Experienced in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications.
• Involved with all the phases of Software Development Life Cycle SDLC methodologies throughout the project life cycle.
• Experienced in creating Data Flow Diagrams, Use Cases, Use Case Diagrams, Activity diagrams, Entity Relationship Diagrams.
• Provided Documentum implementation advice and expertise to assist team with records management.
• Skilled in determining system requirements and specifications for application development projects with emphasis on User Requirements and Functional Requirements through user interviews.
• Well versed in Process Narratives, Flow charting Techniques using UML, and Good Documentation Practices.
• Experienced in developing Object Oriented Analysis and Design Models Use Case Model and UML.
• Well versed in project management tools like MS Project for project planning, Project scheduling.

TECHNICAL SKILLS

• Operating System: Win 95/98/NT/2000/XP, UNIX
• Languages: C, C , SQL, HTML, SAS
• Software/Database: MS-Access, SQL Server, DB2
• MS Office Suite: MS Word, MS Excel, MS PowerPoint
• Modeling tools: MS-Visio, Rational Rose
• Project Management Tools: MS-Project

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Involved in gathering business requirements from the end users and management.
• Created high quality functional requirement specifications and supporting documents for business systems.
• Analyzed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Developed validation protocols for monitoring and controlling environmental conditions for R D pilot plant.
• Met with individual departments to communicate SharePoint purpose, application and vision for the future.
• Gathered requirements and modeled the data warehouse and the underlying transactional database.
• Worked with data management and other groups to make sure that quality procedures are integrated into their work processes.
• Responsible for analyzing integration points between Documentum and various enterprise
• Systems including, Microsoft Office.
• Designed and developed Project document templates based on SDLC methodology.
• Working closely with the Documentum developer to customize software to meet users' needs.
• Created use case scenarios and documented work flow and business process using Rational Rose
• Create and maintain data model/architecture standards, including master data management MDM
• Worked in Data Analysis, Data Reconciliation and Data Mapping for ETL process
• Managed delivery of ISI software solutions, eCTDXPress - for compiling, creating, publishing and managing electronic submissions in the eCTD format and ISIPublisher
• Responsible for establishing and maintaining positive business relationships with IT managers and clients, and ensuring that business objectives and priorities are aligned.
• Interpreted business objectives to support the implementation of technical software application.
• Developed the Wire Frames, User Interfaces, AS-IS and TO-BE flows and the Use Cases to encapsulate the information with ease.
• Experience with Trizetto QNXT/ FACETS System implementation, Claims and Benefits configuration set-up testing, Inbound/Outbound Interfaces and Extensions, Load and extraction programs and proprietary format files and Reports development.
• Documentation Control lead for the implementation of Documentum, Track Wise.
• Performed extensive Requirement analysis and developed use cases and workflows.
• Involved in set up of testing methodologies and improvement of process model.
• Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Used Clear Case for creating documents repository and sharing the documents across the team.
• Created traceability matrix to ensure that the requirements are traced to the test cases.
• Ensured that extremely thorough, effective and organized test process is implemented and delivered the highest quality product.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Analyzed results of Regression Testing as performed by Testers using QTP and held meetings with Developers and Testers.
• Interacted with the developers to report and track bugs using Test Director.

Environment: Java, UML, Rational Rose, Requisite Pro,Documentum,SDLC, Zach man Framework,Ms SharePoint, Clear Case, Clear Quest, WinRunner 6.0, Load Runner 6.0, Rational Clear Case, Perl and Oracle 8.5 on Windows NT and Unix.

Confidential

Business Analyst

Responsibilities:

• Studied the CMS regulation for reporting requirements.
• Administration of Clinical R D software including Oracle clinical, Clinapps PMD, Forecasting and sales and marketing software Spotfire and Cognos.
• Used Documentum, managed data migration.
• Work closely with Business Owners and Stakeholders to outline Business Requirements.
• Work with System analyst and IS teams to understand the flow of data.
• Reviewed and analyzed data from various sources.
• Integrate Data from wide range of sources including in-house clinical data management systems, labs and contract research organizations and perform data cleaning.
• Coordinated with R D, clinical trial, manufacturing, regulatory affairs and know the process of NDA application.
• Used MS SharePoint for the purpose of managing documents and for hosting websites which was used to access shared work spaces and documents.
• Worked with data migration ETL development , document data manipulation processes and scripts
• Identified gaps and performed gap analysis with respect to CMS requirements.
• Performed requirements gathering from the business users of the system while adhering to SDLC Software Development Life Cycle industry best practices.
• Created Mapping Documents, Report Mockups and modified existing report mockups as to CMS requirements and finalized for development.
• Responsible for architecting documentum based application.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Worked with developers to make sure that they understood the Use Cases.
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications Data Mapping, and process flows.
• Participated in UAT and worked with Mercury Quality Center for bug and defect tracking.

Environment: Windows XP, ,Cognos, Zach man Framework,Ms Sharepoint,Documentum,SDLC, Quality Center, MS Excel, Word, Case wise Corporate Modeller, power point, SQL, DB2, SAS database

Confidential

Role: Sr. Business analyst

Responsibility

• Worked with client to gather requirements, Approval of CR Change request , Design and Implementations. One of the main tasks is to Organize meeting between Client and Developers so that everyone is on same page, this process can bring accuracy in Requirements and Design documents.
• Worked as Lead BA for Dental Issues, shared responsibility for other two type of claims Professional and Institutional .
• Used Extreme dialogue for customer communication management, document automation and management system for configuring changes.
• Have been working on Enterprise Manager Oracle 11g one of main Tool to handle claims XML coded Request flowing through the Server.
• Enterprise manager have six components- Applications Developments, SOA Server Oriented Architecture , Web Logic Domain, BAM Business Activity Monitoring MetaData Repositories and User Messaging Service.
• SOA- its Main Server where all the logics reside, Claim comes in and passes through various business logics and finally will go out of the door to get accepted, if claim doesn't appear to be the right claim will get rejected while passing through the Business rule.
• Knowledge of Retirement Services, representative payee application, unreduced annuity authorization for direct payments, modifying the open forms for easing access.
• BAM business Activity Monitoring - claim goes to BAM and notify the action needed in order to process request, and also will have count recorded for every single claim comes in. so if we need to check what happened to the claim just process BAM dashboard is right place to check
• Meta Data Repositories is the place where all the claims residing which are already processed through the SOA, Actually we call it DMS repository and can pull out any level of information by running some queries
• User Messaging Services is the other area where SOA and BAM servers are passing message to each other, if claim is on hold and didn't process through SOA server properly a message will be send to BAM server saying the is on hold.
• Worked on HP Quality Center 10.0 which include Defects Management, Requirements, Test Plan and Dashboard.
• Defect management is the one main Task I work on, including Opening New Defect, Defect Assignment, Setting up priority, Current status, Description, Environment DEV, SYT, SIT, PROD and PVS and many more activity related to Defects
• Talking to the client based on requirements of that particular defect, uploading document required, checking history, status notes, setting up resources to handle and fix it.
• Worked on CaliberRM application or tool to handle various requirements including Functional requirements, High-level requirements, Non-functional requirements, Scope statement, Use Cases, User requirements.
• Adding new requirements to the Caliber, Updating preexisting ones, removing if not needed or unwanted.
• Actively involved in developing, executing and managing User Acceptance Testing UAT .
• Supported Various Phases of Performance testing PVS and PROD Environments , Testing includes Watching server activity, Reports, BAM dashboard, Check Enterprise Manager for flow and messages, Running SQL Queries to see if total number of claims came in are equals to total number of Claims went out.

Environment: HP Quality Center 10.0, Caliber RM, SAP, MS Office, Windows 2000, Windows Vista, MS Visio, HP SharePoint, MS Project, MS Visio, SQL, SOA Infra, XML

Confidential

Business Analyst

Responsibilities:

• Involved in gathering business requirements from the end users and management.
• Created high quality functional requirement specifications and supporting documents for business systems.
• Responsible for establishing and maintaining positive business relationships with IT managers and clients, and ensuring that business objectives and priorities are aligned.
• Interpreted business objectives to support the implementation of technical software application.
• Good facilitation skills in conducting JAD and JAR sessions.
• Met with physicians, nurses, billing and administrative personnel. Documented the clinical, financial and administrative business practices, procedures and work-flows.
• Defined the current clinical and financial business processes and practices.
• Reviewed administrative and clinical practices and procedures: point of care, scheduling, registration, clinical documentation, patient care, and charge entry, medical coding and diagnostic testing procedures associated with multiple business units.
• Developed reports based on the Clinical Trial protocol
• Used Test Director, PL/SQL for testing the application
• Worked on complex business problems, analyzing and evaluating current business methods and procedures for improvements.
• Responsible for creating test scenarios, scripting test cases using testing tool and defect management for Policy Management Systems, Payables/Receivables and Claims processing.
• Completed the documentation of Claims Scenario's for the source system
• Analyzed the existing claims process and specific business rule logic will be applied in the ACP model.
• Extensive use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS Project for data migration in to the CI System Knowledge Data Base in Microsoft SharePoint Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Involved in set up of testing methodologies and improvement of process model.
• Used Clear Case for creating documents repository and sharing the documents across the team.
• Created traceability matrix to ensure that the requirements are traced to the test cases.
• Ensured that extremely thorough, effective and organized test process is implemented and delivered the highest quality product.
• Worked closely with the project team in planning, coordinating and implemented QA methodology on various phases of the application.
• Analyzed results of Regression Testing as performed by Testers using QTP and held meetings with Developers and Testers.
• Interacted with the developers to report and track bugs using Test Director.

Environment:. Java, UML, Rational Rose, Requisite Pro, Clear Case,Ms SharePoint, Clear Quest, Win Runner 6.0, Load Runner 6.0, Rational Clear Case, Mainframe, PL/SQL, and UNIX MS Word, Excel, Visio, Access, PowerPoint

Confidential

Business Analyst

Responsibilities:

• Performed the requirement analysis, impact analysis and documented the requirements using Rational Requisite Pro.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Reviewed the Joint Requirement Documents JRD with the cross functional team to analyze the High Level Requirements.
• Meticulously assessed data from various sources and generated conceptual and logical database designs using ERwin data modeling tool.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Worked in mainframe environment and used SQL to query various reporting databases
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Analyzed trading partner specifications and created EDI mapping guidelines
• Conducted interviews with end-users to collect requirement and business process information.
• Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
• Designed and developed project document templates based on SDLC methodology
• Used MS Visio for Process modeling and Business Process flow diagrams
• Performed Unit Testing and User Acceptance testing and documented detailed results.

Environment: UNIX, MS Power Point, MS Excel,Cognos, MS Word, MS Visio, MS Project, Rational Rose, System Analysis, Load Runner, Crystal reports, Pl/SQL, SQL