SUMMARY

• Business Analyst with 7+ years of experience in the Retail Pharmacy
• Expertise in all the phases of the Software Development Life Cycle (SDLC), Agile Development and RUP methodology.
• Have knowledge of contract decision support system.
• Expert in creating Use Cases, Use Case Diagrams, ClassDiagrams, Sequence Flows using MS Visio and Rational Rose using UML concepts.
• Expertisein documenting the Business Requirements Document (BRD), generatingthe UAT Plan, maintainingthe Traceability Matrix and assisting in Post Implementation activities.
• Expertise in all the phases of the Software Development Life Cycle (SDLC), Agile Development and RUP methodology.
• Expert in creating Use Cases, Use Case Diagrams, ClassDiagrams, Sequence Flows using MS Visio and Rational Rose using UML concepts.
• Expertisein documenting the Business Requirements Document (BRD), generatingthe UAT Plan, maintainingthe Traceability Matrix and assisting in Post Implementation activities.
• Extensive experience in facilitating user group meetingsandgathering system requirementsfor web application development using Rational Requisite Pro, Rational Clear Case.
• Performed planning and development of Test Plans, Test Cases and Test Scenarioto meet product’s business requirements.
• Experience facilitating JAD (Joint Application Design) sessions.
• Experience in creating and maintaining the Requirements definition documents that included Business requirements and Functional requirements.
• Excellent experience in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams.

TECHNICAL SKILLS

Platforms: Windows 7/Vista/XP/ NT/ 2000, UNIX

Methodologies: RUP, UML, Agile - SCRUM and Waterfall

Languages: Java, .Net - C#, VB.NET

Office Tools: MS Office Suite

Change Management Tools: Rational ClearQuest

Business Modeling Tools: Microsoft Visio, Rational Rose, Composer

Requirement mgmt. Tools: Rational Requisite Pro, IBM DOORS

Prototyping Tools: Axure RP Pro 6.5, iRise

Database Designing Tools: ERWin, TOAD

Version Control Systems: Rational ClearCase

Web Technologies: HTML, XML, CSS

Database: MS SQL Server, Oracle

Testing/Tracking Tools: QTP, HP Quality Centre

PROFESSIONAL EXPERIENCE

Confidential, Edison, NJ

Senior Business Analyst

Responsibilities:

• Performed Saturation Study to get further Domain understanding of the business.
• Interacted in JAD Sessions with Developers, Project Manager and SME’s to understand the business process, identify and gather Business Requirements.
• Developed business process models in RUP to document existing and future business processes.
• Designed and developed project document templates based on SDLC methodology.
• Facilitated numerous JAR/JAD sessions with different business and IT systems groups to elicit and review use cases and functional requirements.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project
• To direct daily business operations and implements financial policies, accounting systems and cost control.
• Performed Feasibility Study on Requirements gathered.
• Identified requirements as Functional or Non-Functional for Functional Specification Document.
• Created Use Cases to define the high level functionalities.
• Created UML Diagrams like: Activity Diagrams and Sequence Diagrams.
• Involved in prioritizing Risk and conducting Risk Analysis.
• Authored Use Case Requirement Specification Document, Software Requirement Specification Document, Software Development Plan and Risk Mitigation Plan.
• Used MS Project to create Work Breakdown Structure.
• Wrote standard and complex SQL Queries to perform Data Validation to make sure test results matched back to expected results based on the user needs.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using Rational Clear Quest

Environment: Visual Studio, Rational Rose, Rational Requisite Pro, MS Visio, MS Word, MS PowerPoint, Crystal Reports.

Confidential, East Hanover, NJ

Business System Analyst

Responsibilities:

• Analyzed operating procedures and policies on an ongoing basis and recommend and implement improvement plans where appropriate.
• Understood core processes of the departments to provide input on re-engineering or streamlining opportunities.
• Met with client groups to determine user requirements and goals.
• Utilized Agile Unified Process (AUP) to configure and develop process, standards, and procedures.
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Development of standard documentation package (Requirements, Specification, Design Operations and Quality Testing Plans).
• Conducted JAD sessions to facilitate discussion between the different users to resolve issues and come to an agreement.
• Created Use Cases, Collaboration, Object Sequence, Object Interaction and State Diagrams for new features using Rational tools.
• Interviewing Subject Matter experts and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Set up definitions and process for test phases including product test, integration test, and system test. Work to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts.
• Created different Trace ability views to maintain the Trace ability of the requirements.
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Frequently updated the requirement and defect status as per the current status of the testing project in the Test Director.

Environment: VC++, Oracle, Microsoft NT, Microsoft IIS server, MS Project, Rational RequisitePro, Rational Rose, and UML, Test Director

Confidential, Pittsburgh, PA

Senior Business Systems Analyst

Responsibilities:

• Performed the IVRS testing of the system.
• Performed the Peer Review of the existing test scripts
• Assisted in writing new System and User Acceptance Testing scripts.
• Performed database queries using SQL to retrieve the results of log tables and compare the log table results with the expected results.
• Used UNIX commands to execute the Resupply code from command line and interpreted the log files generated to compare the expected results with the results of the log file.
• Assisted developers in performing Unit Testing of the code with different scenarios.
• Performed White-Box Testing and worked closely with developers to develop test cases.
• Prepared the Production Qualification protocol for users to perform the analysis of the system.
• Used Test Director to write test scripts and map them to requirements.
• Performed System Testing by executing scripts using Test director
• Assisted real time users in Regression Testing by closely working with them.
• Executed and assisted users in executing User Acceptance Tests
• Executed final Production Qualification

Environment: Oracle, Quick Test Professional, Test Director, Windows, HTML.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Involved in all phases of software development life cycle in RUP framework.
• Prioritizing Business requirements, policies, calculation methods, business processes as well as business rules according Six Sigma methodology and documented.
• Worked in the RUP environment for the elicitation, representation of requirement and in modified management working closely with key stakeholders and IT people to define the objectives, scope, financial plan, resource needs, and success criteria associated with proposed and approved projects.
• Analyzed Business Requirements and formed Use Cases, Use Case Diagrams, Navigation Flow, Business Flow Diagrams, Process Diagrams and Work Flow Diagrams for applications and created Activity Diagrams using MS Visio.
• Conducted walk through sessions for Business Requirement Document (BRD) and Use Cases to discuss definite issues with stake holders, Architectures and Design & development teams and also did GAP Analysis.
• Partner with clients/peers/scientists/technical groups to perform quality reviews on business requirements in order to verify if the requirements accomplish the demands of the end users.
• Involved in Joint Requirements planning sessions (JRP) as a facilitator to gather requirements from the Business User and conducted many joint application developments (JAD) and conducted many Rapid application development (RAD) sessions.
• Assisting in the execution of essential validation protocols or other applicable IT testing and documentation content, processes and procedures associated with implementing enterprise applications as per Business requests and functional requirements.
• Develop user manuals, presentations and training manuals as per project specifications and timelines.

Environment: RUP, UML, MS VISIO, Rational Requisite Pro, HTML, MS OFFICE, SQL Sever, JAVA, WINDOWS 2000/XP, Apache web server.

Confidential, Princeton, NJ

Business Analyst

Responsibilities:

• Responsible for gathering requirements from SME, stakeholders and executive sponsors to produce business and functional requirements.
• Participated in Primary and Secondary research to determine User Requirements and Goals and converting them into Business and Functional Requirements.
• Conducted Requirement analysis and Design Walkthroughs with the designers, developers and management staff.
• Followed the UML based methods using MS Visio to create Business flow diagrams, Use Case diagrams, Activity diagrams, State diagrams, Sequence, and Collaboration Diagrams.
• Produced System Diagrams, Business Requirements, Report Specifications, Workflows and other documentations as required for Project Analysis, Planning and Design.
• Utilized RUP to configure and develop processes, standards, and procedures, to provide technical leadership and expertise in reorganization of a complex End-to-End Testing effort, and to perform system analysis and organizational review of existing QA processes.
• Prepared and Reviewed Business Requirement Documents and the Technical Specifications using Rational Requisite Pro.
• Facilitated Joint Application Development (JAD) and Rapid Application Development (RAD) Sessions for communicating and managing expectations.
• Participated in developing Test Plans, Test Cases, and Expected Results, and coordinated the tests with the QA team to verify implementation of new features and enhancements.
• Worked with the technical and business staff to produce Test Scripts, Configuration and Change Management Plan documents.
• Performed Validation Testing on the application in accordance with 21 CFR Part 11, GMP, GLP
• Assisted the development team during the second and third iteration using the RUP model.
• Worked closely with the Project Manager and different teams with effective presentations. Also delivered training and presentation to lenders, colleagues, and customers.
• Involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases before releasing the application.

Environment: RUP, UML, MS VISIO, Rational Requisite Pro, HTML, MS OFFICE, SQL Sever, JAVA, WINDOWS 2000/XP, Apache web server.

Confidential, New Jersey

Business System Analyst

Responsibilities:

• Coordinated the requirements gathering stage using Rational Requisite Pro, which included interviews, brainstorms and meeting with stakeholders.
• Conferred with business teams and development teams to determine product needs to be addressed.
• Defined the scope of the projects within the framework established by the product management team, based upon analysis of input and viewpoints from all stakeholders and translated into detailed functional requirements.
• Designed Use case diagrams, Activity diagrams and sequence diagrams to analyze the system using UML.
• Established and maintained project performance and project management metrics data (tasks, milestones, risks, change requests) throughout the project life cycle.
• Conducted User Acceptance Testing (UAT) to make sure that all the requirements are catered by the application and constantly redesigned the system to increase the user friendliness for the clients.
• Mapping defects back to the requirements in Quality Center and collaborated with developers to resolve defects.
• Involved in preparing documentation for all aspects of computer system validation life cycle in accordance with FDA regulations, particularly 21 CFR Part 11, including Installation Qualification (IQ), Operation Qualification (OQ), and Performance Qualification (PQ).
• Drafted SOPs and trained users on these systems and the implications and impact of 21 CFR Part 11 compliant data systems on day-to-day functions. Involved in preparing compliance report about the existing status of the cGLP, cGMP, cGCP.

Environment: Rational Requisite Pro, UML Methodologies, MS Project, Mercury Suite, Microsoft Office Suite