Business Analyst Resume
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New, JerseY
SUMMARY
- 7+ Years of qualitative experience in the field of Business/System Analysis and Quality Assurance.
- Extensive experience in gathering Business Requirements, Functional Requirements, and Use Cases.
- Extensive experience in creating Business Requirements Specification (BRS), Functional Requirement Specification (FRS), Detail Functional requirements (DFR), Statement of Work (SOW) and Technical specification document
- Expertise in all phases of Software Development Life Cycle (SDLC) and experienced in developing requirements documents, functional specifications, user interface documents, and test plan documents.
- Experienced in both Waterfall and Agile methodologies.
- Exposure to Banking, Finance, Health Care, and Retail domains.
- Subject Matter Expert for critical business processes such as Web application integration, Archiving, Disbursements, Bank files, and Tax services in Funds Tracking System (FTS).
- Experienced in UML modeling including Use cases and Swim lane diagrams
- Expertise in Software Development Life Cycle (SDLC), Agile Methodology, Rational Unified Process (RUP) and Rational tools used during all four phases of RUP: Inception, Elaboration, Construction, and Transition.
- Well versed in creating and maintaining Requirement Traceability Matrix (RTM) to keep track of the requirements and their fulfillment.
- Acted as a liaison between business users and development teams/vendors to execute business needs.
- Expertise on Defect Tracking tools such as ALM and HP Quality Center.
- Excellent interpersonal, customer relationship, leadership, analytical and business management skills.
TECHNICAL SKILLS
Languages: C, C++, Java, HTML, Visual Basic
Software Tools: HP Quality Center, ALM, QTP, SDLC, ANSYS, Auto CAD
Databases: MS SQL
ERP Tools: SAP - FS/CD 6.0, Siebel CRM, SAP-HR, Oracle 10/11g, SAP- SD
RUMBA: Mainframes
Business Modeling Tools: Rational Requisite Pro, MS Visio, UML
Packages & Applications: MS-Office, MS-Project, MS-Visio, MS-Excel
Operating Systems: Windows XP/9/10, UNIX, Mainframes
Methodologies: SDLC, Agile, Waterfall, SCRUM
PROFESSIONAL EXPERIENCE
Confidential, New Jersey
Business Analyst
Responsibilities:
- Lead the development of the Safety Observation Peer-to-Peer application for iPad. This application allows the safety auditors to utilize a tool on the iPad to enable the efficient implementation of their current safety processes. Gathered the Web-Auth 2.2 project requirements. This project is a continuation of the Confidential ’s redesign of the log in process of all online services; allowing users the ability to navigate from mobile to full site under the same active session, moving of all the http web-parts to secure, and an entirely new customer registration process.
- Worked closely with the Confidential team to analyze, design, develop, and unit test IT applications, including those developed in a Service-Oriented Architecture.
- Provided feedback to Project Management regarding status and trend of process solution with process Project Plan and identified interdependencies on Project Team
- Interacted closely with the team to directs the development and maintenance of applications, and provide technical oversight for major development of application.
- Documented both current state and future state models for supervision process along with process-flow diagrams using MS-Visio.
- Created Requirement Traceability Matrix (RTM) to track the requirements and link it to the test cases.
- Developed User Accepting Testing (UAT) plan and performed UAT along with business users to confirm the functionality implementation from vendor based on the business needs.
- Performed GAP analysis between as-is and to-be business process flows.
- Assist, when appropriate, in the training and communication of system changes for end-users and other impacted staff.
Confidential, Owings Mills, MD
Business Analyst
Responsibilities:
- Interacted with stakeholders and SME’s to gather, understand, and analyze business requirements.
- Co-ordinated and conducted Kick-off meetings, Release Planning Meetings, and Sprint Review Meetings.
- Conducted requirement gathering sessions, interviews and Joint Application Development (JAD) sessions.
- Restoring the production environment in case of system failure. Involved in resolving production issues (Incident) for GIS 4.2 maps
- Documented Business requirements, User Stories, Functional Requirements and Use cases.
- Escalated potential issues, provided status updates andresolved gapspertaining to Bill Invoicing, Delinquency Management, Payment 820 Exchange EDI processing and Subsidy Reconciliation process for the both Small Group and Individual Market Segments.
- Performed GAP Analysis between the As-Is / To-Be Business Process Flows.
- Identified and documentedreporting requirements, created sample reports and defined ad-hoc reporting data elements.
- DevelopedAs-Is and To-Be processflowusingMS Visio.
- Facilitate Peer Review sessionsand walkthrough the PRD with the entire project team and the respective business areas for comments, feedbackand approvals.
- Document existing processin technical model format in order to evaluate and define new IT solutions and implementation processes.
- Conducted daily stand-up meetings to identify the obstacles, if any, and ensuring that they are taken care of.
- Created Requirement Traceability Matrix(RTM) to track the requirements and associated test cases and defects inHP ALM.
- Participate indesign reviews and ensured that design meetsFunctional and Operationalneeds.
- Developed User Accepting Testing (UAT) plans and test cases based on the business requirements.
Confidential, Owings Mills, MD
Business Analyst
Responsibilities:
- Assembled business requirement documents (BRD) and the functional specifications as per the user requirements.
- Created Business Workflow based on the requirements gathered from the client.
- Created functional specification documents based on the business requirement documents.
- Organized JAD Sessions to resolve issues and conflicts, and to arrive at quick agreements regarding the system architecture design.
- Defect tracking and bug reporting using Quality Center.
- Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
- Actively participated in enhancement meetings. Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage.
- Interacted extensively with the client and the management teams to understand the requirements and to report the status of the testing efforts on their applications.
- Created user interfaces, record keeping and backup pages using Java server pages and MS Access database.
- Assisted user interface (UI) designers in conducting usability studies and developing the UI.
- Conducted individual and group joint application development (JAD) sessions with business stakeholders and technical units.
- Created database driven reports with output to Excel.
- Participated in various meetings and discussed enhancement and modification request issues.
- Performed Gap Analysis.
- Followed the RUP methodology for the entire SDLC