SUMMARY

• A Business Analyst of 6+ years experience in Insurance domain including the areas like Auto, Property & Casualty Insurance.
• Excellent Technical writing Skills.
• Strong Knowledge of RUP, SDLC methodology and project life cycle.
• Proficient in requirements collection, from clients and processing information to the project team.
• Extensive experience preparing Use Cases, Sequence diagrams, Activity diagrams, Collaboration diagrams, Data flow diagrams etc.
• Proficient in Use Case development and UML modeling using modeling tools like Rational Rose and MS Visio.
• Experience in conducting Joint Application Development (JAD) sessions with SMEs, stakeholders and other project team members for requirements gathering, analysis and design.
• Experience understanding business requirements and translating them to functional requirement specifications.
• Experience reviewing Test plans, Test cases and Test case execution to check quality and performance.
• Excellent Communication, Presentation and Interpersonal skills, Self - starter, Team player with Leadership skills.
• Detail oriented, quick learner, good listener with strong problem solving skills.
• Excellent knowledge of standard industry methodologies like Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), and Rational Tools used during various phases of RUP.
• Experience in working with business users as well as senior management.
• Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, RequisitePro, Rational ClearQuest etc.
• Good knowledge of Business Process Modeling and Business Re-Engineering
• Knowledge of Data warehousing, Business objects and ETL tools like Informatica.
• Experience in conducting GAP analysis and User Acceptance Testing (UAT).
• Have knowledge on customer data integration.
• Excellent Analytical skills to understand the Business Process and Functionality. Developing Functional Specifications for business process refinement and automation.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Assisted in writing Vision document from customer perspective, focusing on the essential features of the system, defining the primary goals and ultimate objectives of the project.
• Gathered detailed Requirements from Business Users and conducted Brainstorming sessions with SMEs.
• Used Rational Requisite Pro for capturing, organizing and maintaining the Business requirements document (BRD) and their attribute values.
• Conducted JAD sessions on a bi-weekly base to discuss milestones, challenges and deadlines.
• Wrote detailed use cases including Business Rules, Supplementary Specification comprising both functional and nonfunctional requirement complementing with artifacts like Glossary. And assigned priorities to critical Use Cases.
• Defined strategies to automate the whole manual testing process using Mercury tools.
• Used Document extensively for content management across the corporation.
• Conducted several JAD sessions with the technical team, the business team to determine the business and the system impacts.
• Performed risk analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Conducted Peer and Peek Reviews for getting the approvals and resolving issues.
• Reviewed Test Plan, Test Cases, Test Scripts and Test Results Summary.
• Created and Managed Requirement Traceability Matrix (RTM).
• Assisted the Business Users in the User Acceptance Testing (UAT).
• Coordinated communications with the offshore team.

Confidential, Columbia, SC

Business Analyst

Responsibilities:

• Responsible for interacting with Business and end users together analyze and flesh out business requirements.
• Worked on a small module to modify the existing personal and commercial insurance web application with new features as per the business requirements.
• Facilitated JAD sessions with SMEs, stakeholders, testers and tech leads.
• Understood the scope, constraints and limitations of the component involving property and casualty insurance.
• Developed Use Cases using the requirements.
• Developed the BRD (Business Requirement Document) and the FSD (Functional Requirement Document).
• Manage ongoing client satisfaction, peer-level client relationships and provide day-to-day Projects contact for the client.
• Coordinated and conducted the JAD Session.
• Developed the system flow diagrams for the application Including the activity diagrams, data flow diagrams and use case diagrams using Rational Rose and MS Visio.
• Developed on project status, presented it in an easy-to-understand and comprehensive way and communicated it effectively.
• Analyzed and optimized the process. Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification and Technical Specification using Rational Requisite Pro.
• Formed a bridge between the Project Manager and different teams including the Testing team and coordinated with the testers during user-acceptance testing
• Validated and verified defects to help weed out cosmetic problems and keep the project on schedule.
• Responsible for Developing the UAT Document and Executed the test cases using Mercury testing tools.

Confidential, VA

Business Analyst

Responsibilities:

• Established a business Analysis methodology around the Rational Unified Process.
• Researched the various steps in the lifecycle and then constructed the system in such a way that the riskier claims could be easily identified and monitored. Streamlined clerical work processes and mapped to the automated system.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, went through all the use cases and workflows.
• Played a key role in the planning, User Acceptance Testing, and implementation of system enhancements and conversions.
• Worked on Mercury tool Quick Test Professional for functional test and regression test.
• Prepared Test Scripts based on Functional Requirement and Use Cases.
• Tracked Defect using Beguile (Bug Tracking Utility tool).
• Adopt in creating Narrative Use Cases, Use Case diagrams, Sequence Diagrams, Activity Diagrams, Flow Diagrams and other related UML diagrams. Extensive working experience in various Project Management, Modeling, Document handling tools, such as MS Office Suite and Rational Suite.
• Involved in both Manual test scripts representing various transactions, documenting the load testing process and methodology at various phases of the PLC.
• Conducted and participated in walkthroughs to discuss certain issues with the development, design team and QA team. Authored User Manuals for End user Support.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Conducted JAD sessions to get SME’s input on how to implement the application for Property Damage Claims.
• Gathered Business Requirements, created Functional Requirements Document (FRD) and analyzed data/workflows; defined the scope, financial projections and cost/benefit analysis; progressed from Problem Statement to well-documented designs.
• Used RUP-iterative process to Conduct Data Analysis on the Property Damage Data to find missing data fields in the application and customize them.
• Used MS Word & Visio to document data flow of the As-Is process and To- Be process.
• Gathered Business requirements for Integration points and mapped them with Functional requirements.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Analyzed Business Requirements from Black Box testing perspective; reviewed Test Strategy, Traceability Matrices and Test Plans to ensure that test cases reflect user needs for the functional, performance, usability and security requirements.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured the critical requirements were not missed.
• Followed the UML based methods by using Visio to create Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.